Your assistant manager completely took care of me and gave me a large amount off. My bill service…read morewas quick and knowledgeable.

There's absolutely nothing "instant" about this place. I've had many oil changes in my day, and no…read more"instant" simple oil changes should take an hour.

I had 4 tires replaced and aligned , picked up truck the front bumper was dented, looked like it…read morehad been hit by trailer hitch. Les the service manager who is no longer there looked at and said I had to see Bob, Les wouldn't look me in eye. Bob could have cared less said they never have mishaps. will never return to a Tire Discounters.

All went well. They did a great job. The work was done in a timely manner so we picked up on our…read moreway home from work.

Everything was wonderful from service to quality and value, very professional and friendlyread more

Moore's auto repair has serviced our vehicles for several years now. They have given us great…read moreservice, and have been very responsive. For example, when an axle on my Ford broke on a dangerous spot on the interstate recently , I called Moore's and they immediately called to arrange a tow truck to get me picked up in a very timely fashion. In the time that we have been with them, our family members have switched to have their service done at Moore's as well. I recommend them highly.

Got an oil change here and the car had to go to the shop immediately after. They added way too much…read moreoil to the point that it caused the car to barely make it 5 min home. Will never be returning if they can't even do a basic oil change without causing damage.

Pulled out my cabin filter. Very dirty. Replaced it. I should've asked the price. I assumed it…read morewould be fairly priced. I assumed wrong. $60 for a $10 filter. I don't blame the location as much as the company themselves. Shame on you. If I can't trust you to price fairly I can't trust you at all. Won't be back.

I'm giving 3 stars because they were able to fit me in last minute and technically did the job…read morerequested. However, one of the Customer Service technicians on staff withheld information about the current deals offered to AAA members. I requested the current Summer Deal for members and was told that was $15 off. (I paid $86.91.) However, after further exploration realized there is a Summer Deal for $64.99 that could have been offered to me and I could have gotten new windshield wipers as well. Add to that the fact that I was treated like an ignorant female when I requested a copy of the paper the technician wrote a note on regarding a problem they found during my inspection which is NOT listed on the inspection or in the notes on the digital copy I received. Apparently they don't know how to copy items requested. I will be contacting to discuss and also reporting to AAA.

Don't waste your money with these guys they are just overpriced, scammers using the AAA trademark…read moreto get your business. I had a tire with some sidewall damage. One of four tires I purchased from the Western Hills branch in April, 2022, about 13 months ago. I had a tire fail and went into their store in Alexandria, Kentucky to get the tire replaced. They told me because the tires were 13 months old they would not give me a new tire but instead give me a replacement tire at half price, charging full price for mounting, install and road hazard. Which including installation totaled over $130. I left and went to Walmart and paid $115 for a new tire with hazard warranty. When you add this to the fact that the Western Hills branch lied about the price they were going to charge me for tires when I bought them (saying they were $164 installed on the phone but when they were really $250 each) you should run, run from these guys.

If you have a student at NKU or just need someone who knows what they are doing and will take care…read moreof your car/truck, these are the people to go to!! Took my sons truck there they looked it over, took care of us from start to finish with no upsell !! Thanks for being such and upfront and honest garage!! Feel better knowing we can turn to your garage if something else comes up!! Thanks again!!

The service I received at Bud's was outstanding. As a female college student who knows exactly as…read moremuch about cars as I look like I do, I was on the hunt for a car mechanic shop that I can trust to give honest evaluations and provide me with knowledge about my own vehicle, and I was so impressed by the professionalism and kindness I experienced in the shop. Prices were totally reasonable. I am never going anywhere else!

I went in for an oil change, which I've done many times at this location. They performed an oil…read morechange and a radiator flush/fill. Bill was $297. The technician who rang me out, took my debit card and then turned to me and said, it only took partial payment you owe $970.?!? Realizing had done something wrong, he called the manager who yelled at him and said you " fat fingered the keyboard in charge this man $2970." I only had a few thousand dollars in that account. Of course I got a message from the bank. He did apologize, processed a transaction for a refund. I went to hand him a credit card, and then said to him look, I would much rather that clear from the bank, I get my funds back. My wife will be in when that happens likely that will be Monday. He said fine but make sure she comes back. I said don't worry I gave him my drivers license and my phone number and drove away. Monday came, still hadn't cleared, you left me a message on my cell phone asking me if we would please come back and take care of this. Monday night it did finally clear, I told my wife she would need to get in there Tuesday and take care of this. Tuesday morning, he called at 6 AM, 615, 630, 7 AM, 720 finally left a message saying that if we didn't take care of this and pay cash, he would call the police. Working for a business out of state, I leave my companies phone number on my voicemail, he proceeded to call my company and left another threatening message, threatening to call the police over an oil change. .... Broke just a few laws there! Even the IRS cannot threaten you and they can't call you at 6 AM in the morning. My wife went back down to the business on Tuesday and said I'll put this on a credit card, the young man who is at the desk, refused and said cash only. She went over and got cash across the street, came back and they refused to give her a cash receipt! Honestly, I was not mad at them when I left, mistakes happen and I don't really think I'm angry now however LOUSY customer service, lousy training when it comes to things like this and the owner/manager is in Louisiana. No access to even send him an email and let him know what happened. No offer, never an offer for a discount because they caused me so much problem. I didn't need that and probably would've refuse that, but it would've been at least something for our aggravation and. HAVING BEEN THREATENED when THEY made a mistake in charge me $2000 for a oil change and flush/Phil BEWARE

Decided to try this place since the closest Jiffy Lube is pretty far and they weren't the…read morefriendliest. Austin greeted me and was super friendly. He noted he would take care of me and get me the best package. I was able to stay in my car and he had me out of there within 11 minutes. Stellar service! Looking forward to going back!

This was my first time at this Midas location. The guy at the front was friendly and personable…read more The service guy didn't try to upsell me on anything like places often do - no one tried to sell me on various unnecessary, expensive flushes. I did get the high mileage oil because my car has over 130,000 miles on it, and they did note a few suggestions on the printout such as an inexpensive oil filter, which I already knew, my oil filter is cracked. My service tech went above and beyond. I've been having problems with the front driver side tire losing air, so they checked that out. The guy said when he did the leak test my tire looked like a fish aquarium, lol! He explained why that happened, the corrosion on my aluminum wheel made the tire separate from the wheel, but he sealed it. For free!! Because they didn't try to sell me anything unnecessary, I think if they do suggest something, it's a real problem and not a fake one. Because I was a walk-in, it took an hour and a half but that's expected because I didn't have an appointment. But it wasn't bad because while I waited I went to McDonald's, had a latte, chatted with my mom, ate a fish sandwich, did some reading. I got back just as they were finishing up. If I was less lazy, I could have walked to my house which is only 15 minutes away. Other good things: they topped of fluids like always, and put that print out sticker showing when I got my last oil change. I really like that, preferring it to when someone anticipates I should get it done so I can make my own decision. I'll be definitely coming back.

Upon inspection, it was found that the oil drain plug has been stripped. The head of the bolt shows…read moreclear signs of damage caused by improper handling during this company's oil change service . The stripping has compromised the ability to properly tighten and loosen the plug, which cause issues with future oil changes and potential oil leaks. I had to pay more than triple to fix their mistakes 8021 Mall Rd Florence, KY 41042 United States valvoline didn't have the tools... inbox, local shop that fix all issues

We were so happy with the service we just had today!!! We were on a roadtrip home from OH and had a…read moreleaking tire! They got us in so fast and fixed the issue quickly and were so very kind! Thanks again to Susan and "the boys!!!" Couldn't have asked for a better experience!

Hidden charges, asked me to sign a computer pad without showing the invoice, tires are 25% higher…read moreprice than online distributors, no price match, 100% markup on parts, recommended and installed tires that turned my sports car's crisp steering response and handling into a sedan's understeer and body roll. Exchanged the tires and told the manager they lost a customer.