Stay away from StorageMart they will give you a rate increase after 4 months while they advertise…read morethe same size unit for less than my original price. 10x20 unit was $124.99 then they raised my rate to $151.99 while it's currently being advertised for $116. When you call you get an attitude that if ya don't like the price move but they remind ya how hard it is to move. Guess what my outside RV spot has never been raised, why? Because it's one item and you can move right away if they raise the rate. StorageMart will give you the typical excuse of market demand while they rent to a new customer for 25% less.

Don't rent these! They start low with a notice to have the right to increase......I am thinking…read moreinflation, 10-20 dollars........nope they doubled it. They would not accept debit card, made me go get a money order. We had to call corporate to complain. I gave proper notice to vacate, and they still charged my account.

This might be a long story, skip to the end for the abridged version…read more.. My significant other had a storage unit from this facility prior to Stor-It took ownership. He was called up for a deployment with short notice so he packed up his belongings and answered the call. Unfortunately, he was injured (physically and emotionally) during his tour. He returned to Michigan to recover. Every month, for over 20 YEARS, he would call the facility, speak to a nice lady for upwards of 20 minutes about her day and pay his bill. Sadly, she informed him of her retirement and the change of ownership. This is when everything went downhill. He decided it was time to make the trip back to Idaho to finally close out the out-of-sight, out-of-mind bit from his past. We flew from Michigan, rented a massive UHaul, and arrived to the facility. We were met by two individuals who, upon first greeting, were wildly unhelpful. We informed them that he was unable to track down the unit's keys after all of these years (and not to mention a recent house fire) so we would need bolt cutters. Their response: "Due to liability, it is against our policy to permit bolt cutters on the premises. We have 'a guy' who can cut the lock but he may be able to get to it later tonight." I offered an alternative solution. Aside from being a veteran, I am firefighter. I am not opposed to asking a local department for a favor with their assistance in gaining access. They were quick to say that was also not permitted. When we went back to his unit, it was discovered that his lock had previously been removed and a different style lock had been placed. Without an explanation, one of the individuals took a master key and unlocked the unit. I was enraged. He was never informed that his unit had the lock removed nor replaced by the new company's lock. After a full day of emptying the unit, we had a single box of trash (mostly sweat rags and Gatorade bottles) that needed to be discarded. We checked in with the office to inform them that he had completed the task and asked where they moved the dumpsters, since they were no longer up front. The individuals again were unhelpful, saying there were no longer dumpsters on site and it was his responsibility to remove all waste. They offered a solution for my SO to drive the 20-ft UHaul across a 4 lane road into a private apartment complex to dump the trash into their dumpsters. Again, I was enraged. He had this unit longer than one of these individuals were alive. It was clear that this was the most authority and power these two people had managed thus far in their lives. When two veterans travel across the nation to empty a storage unit that has been in good standings for over 20 YEARS, possibly, maybe, consider some customer service, instead of the scripted response of "No, that's our policy. We could lose our jobs." Abridged Version: This company, without informing the customer, replaced his lock with their own, then had piss-poor customer service from start to finish. Not only will we never use Stor-It Self Storage again, but we have vowed to stay clear of Idaho in its entirety. The experience had that much of an impact.

From the owner: Stor-It Self Storage at 2412 East Chicago Street, in Caldwell, is Idaho's most reliable…read moreself-storage facility with a reputation for excellence. Our facility is well-managed and equipped with security features, including access gates, surveillance cameras, and ample lighting. Stop by today and rent storage online with us right away.

We needed a small storage unit while moving into our new home, the unit was exactly what we needed,…read morethe customer service was just perfect and the whole process seamless, I highly suggest Safeguard staorage if you find youeself needing a storage unit

From the owner: Family owned and operated. Clean facilty and super friendly staff!read more

Great storage unit company, when me and my husband needed a unit and couldn't find one with the…read moresize we wanted that didn't have an outrageous cost we found this place and it was perfect for our needs and the prices are very reasonable. also the people that work there are very nice and when we lost our set of keys they were able to cut the lock off for us for just $10 so we didn't need to buy our own lock cutters. We really appreciate them.

From the owner: We have various storage units available including enclosed RV parking. Please ask about our move-in…read morespecials.

Very helpful, professional and great customer service. A pleasure to do business with..read more

This is where you need to be if you need ANYTHING done for your RV. This service team is amazingly…read morethorough, efficient and above all, honest! They answered every one of my questions, remedied some very substandard work with faulty parts done by another dealership and all for a very reasonable price. They schedule so well, there is always a spot for emergencies, even when they are very clearly busy. They somehow managed to figure out the remedy for an actual design flaw in my hard side A frame. Clyde and Jake actually care about their customers and treat them like real people with real lives instead of just work orders. Tell your friends, this treasure should not be a secret any more!

Everything. They keep raising their prices without hardly any notice. The people are friendly…read moreenough but just wish they were practical with their business

From the owner: GC Storage has the solution to your storage needs. We offer a variety of unit sizes as well as…read moreindoor and outdoor parking for RVs, cars, and boats. Our facility is clean and we've invested in state-of-the-art security features, such as 24-hour video surveillance as well as controlled gate entry. Additionally, our storage units are drive-up accessible to ensure easy loading and unloading. We also provide convenience with online rentals, bill pay and our 24-hour onsite kiosk.

The guy at the facility in Caldwell is dumber then a box of rocks. Went to move our boat from…read moreCaldwell to new location in Nampa. He couldn't just get the information from the lease we currently have, had to get my husbands ID again, he took a picture not sure what happened to the first one. In general just doesn't have a clue.

They refused to let us cut OUR lock off of OUR unit and the account was paid up and was never late…read more Then when I cut it off anyway because I could not wait 2 days for them to do it, they called the police. Total jerks and rude as hell. Store somewhere else!