This might be a long story, skip to the end for the abridged version…read more.. My significant other had a storage unit from this facility prior to Stor-It took ownership. He was called up for a deployment with short notice so he packed up his belongings and answered the call. Unfortunately, he was injured (physically and emotionally) during his tour. He returned to Michigan to recover. Every month, for over 20 YEARS, he would call the facility, speak to a nice lady for upwards of 20 minutes about her day and pay his bill. Sadly, she informed him of her retirement and the change of ownership. This is when everything went downhill. He decided it was time to make the trip back to Idaho to finally close out the out-of-sight, out-of-mind bit from his past. We flew from Michigan, rented a massive UHaul, and arrived to the facility. We were met by two individuals who, upon first greeting, were wildly unhelpful. We informed them that he was unable to track down the unit's keys after all of these years (and not to mention a recent house fire) so we would need bolt cutters. Their response: "Due to liability, it is against our policy to permit bolt cutters on the premises. We have 'a guy' who can cut the lock but he may be able to get to it later tonight." I offered an alternative solution. Aside from being a veteran, I am firefighter. I am not opposed to asking a local department for a favor with their assistance in gaining access. They were quick to say that was also not permitted. When we went back to his unit, it was discovered that his lock had previously been removed and a different style lock had been placed. Without an explanation, one of the individuals took a master key and unlocked the unit. I was enraged. He was never informed that his unit had the lock removed nor replaced by the new company's lock. After a full day of emptying the unit, we had a single box of trash (mostly sweat rags and Gatorade bottles) that needed to be discarded. We checked in with the office to inform them that he had completed the task and asked where they moved the dumpsters, since they were no longer up front. The individuals again were unhelpful, saying there were no longer dumpsters on site and it was his responsibility to remove all waste. They offered a solution for my SO to drive the 20-ft UHaul across a 4 lane road into a private apartment complex to dump the trash into their dumpsters. Again, I was enraged. He had this unit longer than one of these individuals were alive. It was clear that this was the most authority and power these two people had managed thus far in their lives. When two veterans travel across the nation to empty a storage unit that has been in good standings for over 20 YEARS, possibly, maybe, consider some customer service, instead of the scripted response of "No, that's our policy. We could lose our jobs." Abridged Version: This company, without informing the customer, replaced his lock with their own, then had piss-poor customer service from start to finish. Not only will we never use Stor-It Self Storage again, but we have vowed to stay clear of Idaho in its entirety. The experience had that much of an impact.

From the owner: Stor-It Self Storage at 2412 East Chicago Street, in Caldwell, is Idaho's most reliable…read moreself-storage facility with a reputation for excellence. Our facility is well-managed and equipped with security features, including access gates, surveillance cameras, and ample lighting. Stop by today and rent storage online with us right away.

Good price. Clean facility. Friendly owner. Been there 3 months. No issues. They had an online…read morespecial. Pay 2 mo get 3rd free. Easy to get our trailer in and out in order to unload/load multiple times into our unit. Not super busy so you're not having to maneuver around people.

Worst experience with a storage facility ever. Valuables were stolen and even thought I had…read moreinsurance thru storage facility they did not have enough evidence according to them to replace stolen items. A few weeks later storage next to mine was stolen from as well. Owner was not helpful at all.

Nice new clean facility. Easy access and close proximity to my house.read more

From the owner: If you're looking for a storage facility in Nampa, Idaho that provides top-notch amenities and…read morefeatures, look no further than Ustick Storage. This storage property offers a range of storage solutions for a variety of needs, including climate-controlled storage units, RV and boat storage, and secure facilities. The climate-controlled storage units are ideal for storing sensitive items that require a stable temperature and humidity. For RV and boat owners, this storage facility offers spacious and secure storage options to keep your vehicles safe and protected. Whether you need to store a small trailer or a large motorhome, the facility can accommodate your needs with ease. One of the standout features of this storage facility is its brand new construction with Bluetooth-enabled locks. The facility has been recently built with cutting-edge technology that provides an added layer of security to your belongings. The Bluetooth-enabled locks allow you to access your storage unit with ease, without having to worry about carrying around a key or remembering a combination. In addition to the climate-controlled storage units, RV and boat storage, and advanced security features, this facility is also highly secure. The entire property is protected by a secure fence and gate system, and the facility is monitored 24/7 by security cameras. Overall, if you're looking for a modern, secure, and convenient storage facility in Nampa, Idaho, this facility is an excellent choice.

I have rented storage from Highway 95 Self Storage for several years and still have a unit there…read more It has been a wonderful place for storage. I have always had the best of service and been very happy storing my things there.

Do not ever go here. The asshole manager is a Liar and a cheat. After driving there because "he…read moredoesn't hold units " he tried rushing me into signing paperwork and didn't want be to look through it. The storage unit was dirty by dirty I mean had people things still in it and he wanted ME to clean it out!!

The management is the best! Have had a great experience with storage there. Secure facilityread more

They provide a service for competitive prices. They do their job adequately. And, I paid for the…read moremonth, rook out my stuff, and paid for the same month at Karcher Storage. Why? Customer service, friendliness and helpfulness. I can't say anything bad about them; nor can I say anything positive. They are adequate. Karcher is exceptional.