I have been using Valley Tree Care for nearly four years, and they have proven to be reliable, knowledgeable, and consistently high-quality. They care for my mature grapefruit and full-grown pine tree, with fungicide, and both receive yearly deep root vitamins. They always show up on time and give me a courtesy call before arriving. They've earned my trust, so now they come and provide my tree services, and I don't feel the need to be home when they come. To me, this says everything about their professionalism and integrity. I also now prepay for services without hesitation because they've earned that level of trust. What truly sets them apart is their proactive approach to tree health. They have me scheduled to be called early each Spring to set up services through October, and I pay monthly for what was done that month. Their monthly sunscreen applications for my mature grapefruit tree have quite literally saved its life, especially the summer of 2023, when temperatures reached 120 degrees, hot enough that I heard from others how they lost some of their trees and bushes that year. Mine remained healthy and continues to thrive under their care. I have to speak up and say that if there is a poor review on here, remember: there are always two sides to every story. There's something more to the story the poster is not saying because this company works and communicates with you exceptionally well. Their communication goes over and above any other company I've dealt with. I just wish the healthcare system treated ME as well as this company treats my trees. I did the math, and it is significantly cheaper to pay for a service to keep your trees alive than the cost of having a company come in and chop them down. That can be up to thousands of dollars for mature trees, plus you have a barren spot and no shade there afterwards. In this Phoenix climate, sun protection is prudent for both man and animals and may no longer be optional. Now it's becoming essential for plants and trees, and Valley Tree Care is clearly ahead of the curve in offering sun spray services. If you want dependable service and long-term value, they are an excellent choice. read more

Every single time I check my mail I get one of their flyers..... you're sending it to an apartment unit number! It's been ongoing for over a year. It's excessive and I have no control over what my apartment does or doesn't do with the trees. PLEASE STOP. read more

Valley Tree Care - A printed letter on Valley Tree Care letterhead, featuring a cartoon tree mascot and company logo. The letter discusses tree removal, pruning, disease treatment, and other tree health services, with a handwritten phone number and signature. The letter provides contact details and emphasizes professional arborist services. - Tree Services Near Me - Phoenix, Arizona

My experience with Valley Tree Care has been excellent. I'd been increasingly concerned with the size of a mature ficus in my yard and didn't know who to call for help. After contacting Valley Tree, their arborist Sheldon came right out, understood my concerns and created a comprehensive plan that addressed the health of all my trees. In addition, the office staff has been readily available and very responsive to my questions and scheduling preferences. My trees are an important part of my property and I look forward to establishing a long term relationship with Valley Tree Care. read more

Just had my chinese elm trimmed this morning by Max and his crew. My tree never looked so good! Great work! Showed up on time, did exactly what I wanted. Couldn't be happier!!!! read more

Jeffrey was great and knowledgeable and was helpful in setting up care much appreciated!

Purple crew did a great job taking time to answer our questions prior to removing a tree and pruning another. Very neat. Vance did a thorough job with the stump grinding and did a job making the stump disappear. read more

Everyone from the office personnel to the plantets, service guys and arborist. I especially want to commend arborist Robert for his taking time to explain all the details of how to help my newly planted citrus tree grow properly. I'm very happy with Valley Tree Care. read more

It's a rainy day, our golden retriever and mini weenies had to be locked in. I told the owner where our key was so I wouldn't have to go outside with the dogs to point out trees. He looked confused standing outside, said he didn't know what trees. I cracked the door and our golden shot out. I apologized and pulled her in. He was panicked and ran away say he couldn't do the quote. That's fine, you are afraid of dogs. No worries. However, instead of placing my door key in a safe place, it was three at the house so I had to find it. Mind you, there are no dogs at the front of the house. He could have handed it to me at the front door. I see other reviews with high quotes, we didn't get that far. He was our third quote for this job, with 2 other tree company having no issues and able to hand the key back. Definitely careless. Update, after leaving the review I had a voicemail that my 5 dogs attacked him and bit him, causing him to see the doctor immediately. Yes, my 4, not 5 as one died last year, are registered with the county and fully vaccinated. They are bathed each month as well, requiring all vaccines. He forgets about video. We have cameras around our home. The dogs did not bite him. They barked at him. Screen shot of legs and feet. No blood, dirt, bites. Definitely stay away from this one. read more

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Robert is a stand up guy. The trimmers were on time, professional and friendly. There was an issue with my pool being in the way and they were not able to complete the job as originally planned. They communicated this to me and did the best they could. As a result they refunded a considerable amount back to me. Mistakes happen. We worked it out and both walked away happy. Thank you Robert read more

I am so happy I called Valley Tree Care! I had a large tree that had died and I was nervous because some of the dead limbs were tangled in the neighbor's cable wires. But the team was awesome and had no trouble at all getting the tree down with no problem at all. And it look less than 30 minutes...tree cut down, used the chipper and completely cleaned the area. Great job!! read more

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I hired Valley Tree Care for some services and one of them included the removal of shrubs that I had. During the discussion I was told "the team would remove roots to prevent them from growing back" as "these kinds of shrubs will come back if you don't remove all the roots". I thought great! Unfortunately, the team came by and did remove the shrubs however they didn't remove any of the underlining roots. When I asked the guys on site about it I was told "we aren't really equipped to do this" which is interesting, because they were so quick to sell me on that! I called Valley Tree Care who told me "just spray the roots" which will likely take care of it. Ironic as I paid them to remove the roots and make sure it wouldn't be an issue moving forward. Fast forward a few weeks and now I am having roots and sprouts pop back through where they removed the shrubs. read more

Way overpriced. I got a $1,200 quote from them to trim my Chinese Elm. Found a landscaper to do it instead for literally 1/3rd the cost.

Happy with the service. Tree looks great, shaped and thinned out. Done within an hour. read more

Valley Tree Care - Orange tree before trim. - A large, leafy tree with dense green foliage and small orange fruits is positioned behind a brick wall in a residential neighborhood. The sky above is clear and blue, and part of a house with siding and an outdoor umbrella is visible in the background. The scene suggests a well-maintained outdoor space with mature trees. - Tree Services Near Me - Phoenix, Arizona

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We hired Valley Tree Care to trim multiple overgrown, top heavy large trees. They carefully and efficiently trimmed dead limbs, ensured wind could flow easily through the branches, and made them very attractive. Frankly, our home couldn't be seen from the street for a while! They were efficient, branches brought to the chipper and disposed of quickly, cleaned up stray small branches and leaves, and blew out the areas where they worked. Good tree trimming isn't inexpensive, but for this quality, they were worth every cent. We strongly recommend Valley Tree Care for professional tree care. read more

I met with Josiah today. He was early for the appointment, very thorough discussion and explanation about everything my trees need. He has a very nice disposition. I will definitely consider them for my tree care. read more

Ben was very helpful, prompt and professional. Took care of my trees and their issues. read more

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I feel ripped off. Now, don't get me wrong -- the team at Valley Tree Care is knowledgeable, kind, and easy to work with. But kindness does not justify predatory pricing. They quoted and tried to charge me $700 to fertilize my trees -- a job that ended up taking 12 minutes (verified on my Ring cameras). At that price, it's reasonable to expect specialized equipment, a detailed soil analysis, or a proprietary treatment process. Instead, what I received was two off-the-shelf ingredients (a pH reducer and mycorrhizae) mixed in a bucket of water, then dumped on my trees. I strongly recommend looking elsewhere unless you don't care about your money - don't fall for their charm! read more

These guys are great. Ben at Valley Tree Care is a real pro and has invested considerable effort in making sure that a Palo Verde tree that his guys planted is thriving, and it is absolutely thriving. I've truly appreciated the focused attention that I have received. Ben and his team are responsive and interested in producing the best result possible. And they have the skill. I highly recommend this group, you cannot go wrong! read more

Wow! Valley Tree feeders reached out to me to make things right! After my Yelp review reflecting on my Nov 22 experience, they called and offered to have Ben the field manager came by within the next couple of days. Ben was on time and for 40 mins he gave me a comprehensive review, opinion and a offered proposals. The customer service given by Skye, Dee over the phone and Ben in person was professional and courteous. We now will decide if we will go with one of their action plans. I understand that issues come up in any business but it is how they are handled that sets them apart. Thank you Valley Tree Feeders for caring enough to take the time to respond to my issue! read more

Overrated service . Work done not as stated in proposal or invoice. Totally unexpected outcome . Work done does not reflect amount of $$$ charged. read more

We had the pleasure of meeting Ben, who was super knowledgeable about giving us a detailed treatment plan for the dying ficus tree we have. He took satisfactory time to answer all questions and I was left with confidence and I am hopeful the tree will be healthy again. He gave us an excellent deal, and we were happy with the price point. read more

Valley Tree Care - The image shows a dense collection of trees with a mix of leafy green branches and some leafless, bare branches. The trees are outdoors, and the sky above is overcast with gray clouds, indicating cloudy weather. The scene captures the natural growth and variation in the trees' foliage and branch structure. - Tree Services Near Me - Phoenix, Arizona

Did a great job assessing what was wrong with some of my trees and did a good job trimming and treating them.

Jarrod came by and blew my mind with his tree knowledge. Being in sales myself, I appreciate someone that's honest and doesnt sell services or products that are not needed. His diagnosis and ability to explain things simply was amazing. Highly recommend to anyone that has a tree! read more

Valley Tree Care - Australian Bottleneck - The image shows a large, mature tree with a thick trunk and dense green foliage, casting a shadow on the ground. The tree is located in a residential neighborhood, with houses, a sidewalk, and a clear blue sky in the background. The yard has a gravel or dirt surface with minimal landscaping. - Tree Services Near Me - Phoenix, Arizona

Their billing department is impossible to work with. I had a charge for a service that I never received and I couldn't get it removed for ~10 months. They also provided a quote for services, which I agreed to, and then ignored it for 4 months until I asked when they were completing the services. I really liked the arborists I worked with. Their back office was a nightmare. read more

Ben and Josiah from Valley Tree Care are taking good care of my struggling mesquite tree. They're hopeful they can save it with the right treatment and pruning. They are responsive and knowledgeable and I feel my tree is in good hands. read more

Valley Tree Care - My struggling mesquite tree - Tree Services Near Me - Phoenix, Arizona

Terrible, they destroy 2 65 year old trees, and admitted so and then never did anything about it. I called several times to no avail.

Valley Tree Care provided a great service by trimming our Palo Verde tree today. It was impressive to watch them climb up the tree and tackle taking down the dead branches. We've been avoiding doing this due to the cost but it was definitely worth it! read more

Valley Tree Care - The image shows a large, twisted tree with sparse foliage in front of a single-story house with a red-tiled roof. Palm trees are visible in the background, along with a person wearing dark clothing and a cap near the base of the tree. An American flag is partially visible on the right side of the image, and the scene appears to be in a desert or arid climate area. - Tree Services Near Me - Phoenix, Arizona

My lemon tree and pygmy palm tree are in trouble! Ben from Valley Tree Care came out today and together we put together a plan of action to save my trees- both are starting to fail and with the help of Ben and his team I look forward to great results! Ben also took the time to explain the right time of year and the right way to prune citrus trees- and since I have an orange and lemon tree this info was super helpful! read more

Ben is great. Getting service soon! They were attentive to our tree need and recommended appropriate services.

I had irrigation done in my backyard done by somebody named bruce and when was working he was overly rough and he had tried to make conversation with me and when I told him about my dog that had passed he then looked at me and stared laughing and said that's crazy while laughing then I looked at him closely and he had red eyes as if he was under the influence then when he had finished he started to pack and while he walked away he said thanks for the money then proceeds to call me the b word then he left. worse day of my life read more

I had Valley Tree Care come over to remove an Autralian Bottle tree in my backyard. It was leaning and moved when pushed and saving it was very expensive and there were no guarantees that it would work. Valley Tree Care came out and cut it down and ground the stump and it almost looks like there was never a tree there. It's too bad the tree failed however with monsoons on the way it was too dangerous to leave it. Valley Tree Cares' team that did the work were great and the price was fair. Thanks read more

One phone call with a response the same day. Very professional, knowledgeable, explained everything that needed to be fine. Kept me informed about upcoming appointments. They were prompt thorough and cleaned up before leaving. read more

Needed pineapple palms trimmed. Work was done quickly and good cleanup and haul away of debris. Will satisfy HOA requirements. Citrus treatment kept my Pink grapefruit, Lemon and Orange tree (the good tasting one) going. Scheduled for next spring. read more

Terrible communication, they sent over an incorrect proposal, wanted payment upfront but didn't disclose until days before job, then I was hung up on twice by Jared. billing department was incredibly rude, DO NOT USE THIS COMPANY. read more

Josiah from Valley Tree Care came out to look over the condition of our citrus trees. He was very professional and knowledgeable. Explained everything in detail so there are no suprises. Going to be using them to save some expensive trees. read more

Valley Tree Care has been great to work with. Sheldon and Brittany have made everything so easy. From scheduling appointments to tree care, the people in the office and out in the field are there to make sure you're taken care of. read more

Bait and switch. Said there would be an arborist on site during the job, there wasn't. Charged me 1500$ to trim a pall verde tree, then after their 3 month "check in" said oh actually this tree has to be removed for thousands of dollars. They also have very limited experience in how to trim a tree, they left countless crossing branches, suckers, and water spouts which any arborist could tell you is incorrect. Told them about these things and was met with we can do these things for even more money. Before using them, demand an actual arborist is on site during the trimming, otherwise just use any landscaper that will do it for FAR cheaper. Also make absolutely sure the trees they are trimming aren't diseased and you get told later they need to be removed. Look up water spouts, crossing branches, and suckers so you can educate yourself and check their work. read more

Had been trimming my own palm trees for years, but got a late start this year so I hired Valley Tree Care. Robin and his crew, truck #2, did an excellent job! On top of that, the trees now look healthier than they ever have. I will definitely use them again! read more

Quick and great customer service! Trees look fantastic! They left no mess at all from all the trimmings

Total Rip Off, Aggressive sales tactics, they charged $625 to trim 5 dead Queen Palm branches, when they indicated the Crown growth was to be removed. After coming out and charging $625, the trimmers said the Crowns did not need any removal. They also quoted and charged $100 for " irrigation system seasonal adjustment " - after charging the fee, they did not adjust our watering system and instead provided a proposal for $15k to replace our system. When trying to communicate with these folks, they talk in circles, and the original estimator that ripped us off wont show up at our home. They aggressively marketed us unsolicited, then overcharged for doing little work and will not remedy . read more