We are so SO SOOOO grateful for this Automotive Repair Shop!!…read more Our previous mechanics weren't being honest with us and messed up some parts of our car so that they could charge us more for services and repairs! But it was also a blessing in disguise... because if it wasn't because of the dishonesty of the other mechanic shop.. we would've never came to C Jae's!! And they're sooo honest here!!! great people and amazing services!!! They helped us fixed the actual problem, fixed some more minor issues for free AND they have life time warranty for the major fixes that they did for us!! They found the root cause of our problems and saved us so much more money!! SERIOUSLY!! I couldn't recommend them more!!!! If you're looking for someone honest, reliable, and great at what they do. This is it! No need to go any where else!!!

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

Our car A/C suddenly quit immediately followed by the gears not shifting properly. We were able to…read morebarely make it out of the strip mall. What a blessing! Action Transmission was just about a block of our total drive into their driveway! It was getting close to closing time. The next day the serpentine belt and A/C belt were fixed and our 1999 Honda Accord, (my Baby) was on the road again! Thank you for advising us on the oil leak also. We always go to Action Transmission for service on all of our vehicles. All of the staff here have the "Utah Attitude"! They care about their customers and are always willing to answer our questions. It may take a few minutes to get someone on the phone etc. but it's because they are again helping others. I can't say enough about this awesome business!

About a year ago-and-a-half ago, my truck's transmission blew up. Without getting into a bunch of…read moremechanical details, transmission fluid spewed into my entire coolant system as well. I had the radiator and replaced and flushed by a different shop than Action. Action then replaced my transmission. After driving the remanufactured transmission they installed, it failed. Without question, they honored their warranty and replaced it with another one free of charge. Not only did they do this, they wanted to make dang sure it didn't happen to me again, and one of the points of failure they thought could've been the radiator that other shop (not affiliated with them) claimed they flushed. I warrantied out the radiator through the other shop, and Again, at their own expense, they installed a new one for me. I am extremely grateful for action, and the good-heartedness of them.

Back in 2003, I was a poor college student driving a 1988 Audi Model 80 Quattro 2.5L 5 cylinder…read moresedan. Things were starting to wear out on it, but buying a newer car was not within the budget. At one point I could no longer unlock the Driver's side door from the outside or inside as the long metal arm between the locking peg and the lock itself broke off. No one made or sold that part anymore. I thought I'd have to finish my last year without a car, and then my first couple paychecks after that trying to get a newer one. The mechanics at Mitchell machined a new part and then installed it for about $20. The car saw me through commissioned officer training in the Air Force, and my young family to our first duty station on the East Coast. I'll always be grateful to Mitchell's for going beyond expectations, and at the same time being super understanding of where I was in my life, how needed the car was, and how limited of a budget I had.

Chad was very straightforward and honest and was making sure I stayed updated the whole time during…read morethe repair. Auto mechanics get a bad rap for a lack of transparency and arbitrary charges, but this shop proves every negative stereotype wrong. They have fair prices and are customer centered. My new exclusive auto repair guys as long as I live in Provo. Thanks Chad.

Amazing service! We came with a problem that they solved super fast and incredibly cheaply! I…read moreheartily recommend

Doug knows what he's talking about and is honest...what more could you ask for? He's helpful and is…read morein no way trying to rip anyone off.

Went to Mitch with an air conditioning issue during a heat wave this week. I called in the…read moreafternoon and was able to get an appointment the next morning. He accurately diagnosed the issue and fixed the problem for a reasonable cost. He was not overbooked and I waited only 90 mins for the repair. While there I spoke to a young woman who has been going to Mitch for 3 years after being treated unfairly by other shops. We are from MA however my son lives in Orem and plans to have Mitch look at an issue he has with another car.

This is our second time visiting with Mitch , the last time was 4 years ago…read more What a Tremendous experience. Everyone there is So Kind and knowledgeable. The issue we thought we had - bad starter, was quickly diagnosed by Mitch as a faulty Fuel Pressure Regulator. He told us that had we not come in, our SUV could have caught on fire as there was a fuel leak. Mitch again treated us like we were longtime regular customers, and He and his Team had us repaired and out in an hour. DON'T GO ANYWHERE ELSE FOR YOUR REPAIRS !! You will miss out on a Kind , knowledgeable , experienced and efficient Service opportunity. Too bad we live in So Cal, ....our loss !!!

We pulled in without any appointment as we experienced some unexpected car troubles. Even though we…read morecould tell they were busy, they told us they could take a look in about 30 minutes. Car troubles are never convenient, but Ean and his team got us back on the road with the peace of mind that experts had taken care of us. Thank you Ean!

I've taken my car to these guys a couple of times and I've been really pleased. This morning I…read moretook it over so they could check my brakes. They asked me a few questions about my concerns really quick and I was on my way. They had an estimate to me within a couple of hours, and I had my car back by 2:30pm. I paid a fair price and got great service. You can't ask for a better experience than that. I'll keep taking my car to them for all big repairs for sure.

Great service! I would recommend this place to anyone. I had an oil change done on a Saturday…read moremorning. They were quick, friendly, and kept me in the loop with all the details. Only $75 for a synthetic oil change on my 2015 Corolla. Will definitely be back! They speak both Spanish and English too, which makes them accessible to even more of our community!

Great work. This is how mechanics shops used to be. There are usually 2 old guys in the office to…read moregreet you and another two fixing cars. They are honest and straightforward with what your car needs and what it doesn't. They don't upsale like dealerships and charge reasonable prices.

I have a massive oil leak after they did my timing belt. I suggest you avoid this place…read more Specifically, don't let Gary touch your car.