My friend and I got a flat tire on the way to the Clear Creek trailhead at Mt. Shasta after Google…read moreMaps directed us to go up a detour route (Esperanza Road) with rough chip seal gravel. :( We called Black Butte Towing, and our driver, Dave, went above and beyond to help us fix the tire and salvage our backpacking plans. First, after we explained that we had gotten a ride to the McCloud Ranger station, Dave picked us up there without question. On the long and tedious journey back up to our car, his conversation and friendly demeanor helped put us at ease. A true professional, he was attentive and efficient with the tow itself. On the drive back, he made sure our car and our stomachs were looked after; he pulled into the parking lot of his favorite milkshake place to confirm that the vehicle hadn't slid sideways on the journey AND he bought us a sweet treat there, knowing the stressful day we had had. He insisted on paying. What a guy! As it had gotten late in the day, the tire shop to which we wanted to take the car wouldn't admit us (and didn't have a spare in a compatible tire anyways). Dave offered to drop us off at a hotel and remained flexible as we continued to explore our options. The grand finale? Just as our hopes were dimming to get the tire fixed that same day in order to attempt our summit, Dave offered to tow us to the nearest AutoZone, where we could pick up a cheap tire plug kit and try to plug the tire ourselves. That worked!! He patiently taught us how to install a tire plug, spending at least two extra hours after the original tow, all with a cheerful and positive attitude. Because of Dave, we were able to make it back to the Clear Creek trailhead late that same night, car camp, and attempt our summit early the next morning as planned. All in all, we were blown away by the customer service at Black Butte towing, and we could not thank Dave enough for the expert help and human kindness he showed us. 6 star review (if it were possible).

Called Black Butte Towing after getting our Suburban stuck out in a very isolated wet area to the…read moreframe, they responded with courtesy and care. Zack had no problem meeting up with us and pulled our Suburban out. Very professsional, friendly and efficient. Zack was Awesome! Would recommend this Company to everyone!

Living up in the mountains of northern California, sometimes the unexpected happens. I came down my…read moredirt road to find an approximately 18" tree fallen across the roadway. I made the mistake of trying to go around and ended up a little off the road, but any further attempts were going to slide me into a tree. Fortunately a neighbor found me and chainsawed the tree out of the way. Still, I had to find a way off the side of the road where I was stranded. A longtime auto-club member, I called the roadside emergency service and a competitor of Fred's was sent out. The man was rude and barely tried to help me. From the beginning his attitude was extremely negative and deteriorated into flat out mean. He gave an anemic, seconds-long try, and pronounced it impossible. Then, he left without the courtesy of even letting me know that I was on my own. Long saga cut short, I was referred to Fred's Towing. The service man who arrived had a less-than-90-day employee, still in training, with him. They were able to recover my car in under twenty minutes. "Piece of cake," they both said. Needless to say, Fred's Towing saved the day and it will be my go-to wrecker or tow-truck service provider wherever I am in Siskiyou County.

Used Fred'sTowing twice in 3 years...prompt and courteous service. Highly recommend...read more

Tony is the man. These guys were very helpful, and they got the front end of my truck repaired and…read morenew bumper installed. They do quality work and take time to make it look good.

Tom and the team were awesome at fixing the damage to the bumper on my 2013 FRS. The car still…read moreneeds some more TLC and I'm definitely going back to TNT. These guys are awesome! For body work in Siskiyou county, look no further! Thanks guys!

I needed my brakes fixed-metal on metal-while working on a wildfire assignment. Matt ensured the…read morecorrect parts would be shipped to his shop as soon as possible and quoted a very fair price for the parts and labor. Definitely take your vehicle here if you ever have problems in Scott Valey.

My son and a friend were backpacking about six hours from where we live. On their way home the…read morecheck engine light came on in our Tacoma and it went into limp home mode (never even heard of nor experienced that before, but basically RPMs are capped forcing you to take the vehicle in). They stopped at Pioneer Auto Body, the only place probably in that area. Even though my son is an adult, he still is a young adult, so I was worried for them. The owner of Pioneer Auto Body treated them above and beyond with honest, fair and extremely helpful service. Made me very relieved as a Dad and I wish all the best to the folks at Pioneer Auto Body. I highly recommend them if you're a local or an out-of-towner in trouble.

Transporting a motor coach is not something every towing company is equipped to handle, so when…read moreours needed to be moved in the Yreka area, I wanted a team with the right experience and equipment for the job. I contacted Greg All Around Towing, and from the first phone call, they demonstrated a solid understanding of large vehicle transport. They asked detailed questions about the coach's dimensions, weight, and overall condition before dispatching a truck. The driver arrived on time with a properly equipped heavy-duty tow vehicle and took the time to thoroughly inspect the motor coach before beginning the hookup process. He carefully checked the tow points, verified important vehicle information, and explained the transport plan in a clear and professional manner. His attention to detail and methodical approach immediately inspired confidence.

"My work truck picked up a nail along Interstate 5 near Yreka, leaving me with a completely damaged…read moretire. A heavy-duty tire change was necessary since the truck carries equipment. Greg All Around Towing arrived with the proper tools to safely handle a larger vehicle. The technician lifted the truck securely, replaced the damaged tire, and checked the remaining ones for proper pressure. The price was shared in advance and remained the same once the job was finished. I was able to continue the trip without worrying about the repair."

Not very talkative I was hoping to find A SUV or a pickup did matter if it running or not but was…read moremainly looking for something that I can put some money into to have for the summer pretty much wasn't willing to talk about anything other than just to tell me nothing runs

My brother and I separately commute from the Bay Area to Washington state often. Ironically we've…read moreBOTH broken down near Billy's. This man went above and beyond his way to help us both. Even came out on a day off. It's a long stretch of road in there and we will always think of Billy as a hero. Thanks so much!! Eric and Kev

The front interior wheel well guard on our car was partially torn apart after snagging on a parking…read morebackstop and had to be replaced. We called four body shops in Yreka for estimates and two either didn't return our calls or wouldn't give estimates over the phone. Cecil's (which bills as Robustellini's Body Works) gave us the lowest estimate range ($150-$175) as well as the shortest repair time (30 minutes). The other body shop I contacted said it'd take two hours and cost around $200, and they said the part would take a lot longer to come in. The final bill was $149 and it did take only a half hour. Service was friendly, professional, and assertive. John was willing to order the part based on my description of it and with the VIN so we didn't have to wait for it to be ordered. I really appreciated how prompt he was with calling me and letting me know that the part had been ordered, when it was expected to arrive, and when it had arrived. I didn't have to chase him down for details. He contacted me and could get things taken care of as fast as possible. I would definitely recommend Cecil's without reservation in all respects - best price, fastest service, thoroughness, friendliness, and professionalism.

What a life saver! Overheated on my way to washington state…read morewhile I was moving. Yes super stressed out but his attitude made it better Super friendly guy made my entire situation better Knows the area and the people and made some good recommendations Thanks for everything!

I blew my engine on maiden voyage of my 99 Suburban yesterday going from Fremont, Ca. to Bend,…read moreOregon. I had just left Weed on 97 North and about 15 miles out in the middle of nowhere I lost the engine. Lony made a very bad situation very bearable. Thank goodness I have Premier Triple A and I was good for a free 200 mile tow. I broke down 193 miles from Bend. Triple A contacted Bill's Tow and Lony (owner) was there within 20 or 30 minutes. Super nice guy and actually had a pleasant 4 + hour adventure as Lony towed my Suburban all the way to my shop. I want to recommend this guy and his company to anyone who needs help. The best. Thank you so much.