Brucee's Towing sent "Rick" to help when I inadvertantly locked my keys in a rental car. Rick…read morequickly arrived with the usual equipment, and found after many tries that it work in this instance. Everytime Rick pressed the "open" button, the car alarm would go off. I was sure that I would be left in Raley 's parking lot with groceries, no car, and no way to get home to KRCE. Thank goodness for Rick who figured out a creative "work around". The keys were in the center space between the 2 seats. He was able to snag the keys and open the door that way. Thank goodness!! L. Diggs.

I had the BEST experience with Bruce's Towing and their driver Tyler! In the midst of a torrential…read morerain storm, Tyler did a phenomenal and expeditious job ensuring my safety and that of my vehicle! This was hands down, the greatest experience I've ever had having to be towed! Professional, extremely courteous, knowledgeable and efficient, are just several ways to describe what began as a motorist's nightmare. Thank you Tyler and Bruce's Towing for turning my dark night into a bright occasion!!!

My friend and I got a flat tire on the way to the Clear Creek trailhead at Mt. Shasta after Google…read moreMaps directed us to go up a detour route (Esperanza Road) with rough chip seal gravel. :( We called Black Butte Towing, and our driver, Dave, went above and beyond to help us fix the tire and salvage our backpacking plans. First, after we explained that we had gotten a ride to the McCloud Ranger station, Dave picked us up there without question. On the long and tedious journey back up to our car, his conversation and friendly demeanor helped put us at ease. A true professional, he was attentive and efficient with the tow itself. On the drive back, he made sure our car and our stomachs were looked after; he pulled into the parking lot of his favorite milkshake place to confirm that the vehicle hadn't slid sideways on the journey AND he bought us a sweet treat there, knowing the stressful day we had had. He insisted on paying. What a guy! As it had gotten late in the day, the tire shop to which we wanted to take the car wouldn't admit us (and didn't have a spare in a compatible tire anyways). Dave offered to drop us off at a hotel and remained flexible as we continued to explore our options. The grand finale? Just as our hopes were dimming to get the tire fixed that same day in order to attempt our summit, Dave offered to tow us to the nearest AutoZone, where we could pick up a cheap tire plug kit and try to plug the tire ourselves. That worked!! He patiently taught us how to install a tire plug, spending at least two extra hours after the original tow, all with a cheerful and positive attitude. Because of Dave, we were able to make it back to the Clear Creek trailhead late that same night, car camp, and attempt our summit early the next morning as planned. All in all, we were blown away by the customer service at Black Butte towing, and we could not thank Dave enough for the expert help and human kindness he showed us. 6 star review (if it were possible).

Classic intro, but...if I could give more stars, I would…read more On July 3rd (afternoon/evening before the long 4th of July weekend), we were broken down on I5 in the Shasta Mountains. We had double coverage (AAA Platinum and Good Sam) for our 35' Class A motorhome. AAA had no service providers available. GS first made us research where was wanted to take our RV, and when we finally found a destination, they said it would be $2,500 ($1,000 out of pocket up front) and 4-5 hour wait. The Freightliner service center recommended Black Butte Towing. Not only were they less than the total GS total quote, but he stated he could be there within 45 minutes (which he was). Zach was extremely professional, friendly and competent. We honestly had no idea what was entailed in towing a Class A motorhome (including disconnecting the drive train). Cannot thank and praise Zach enough for him getting us and our 2 dogs off the mountain and to Freightliner while they were still open that night. We went from desperation on the side of the road to a 5-star experience with Zach and Black Butte Towing.

Living up in the mountains of northern California, sometimes the unexpected happens. I came down my…read moredirt road to find an approximately 18" tree fallen across the roadway. I made the mistake of trying to go around and ended up a little off the road, but any further attempts were going to slide me into a tree. Fortunately a neighbor found me and chainsawed the tree out of the way. Still, I had to find a way off the side of the road where I was stranded. A longtime auto-club member, I called the roadside emergency service and a competitor of Fred's was sent out. The man was rude and barely tried to help me. From the beginning his attitude was extremely negative and deteriorated into flat out mean. He gave an anemic, seconds-long try, and pronounced it impossible. Then, he left without the courtesy of even letting me know that I was on my own. Long saga cut short, I was referred to Fred's Towing. The service man who arrived had a less-than-90-day employee, still in training, with him. They were able to recover my car in under twenty minutes. "Piece of cake," they both said. Needless to say, Fred's Towing saved the day and it will be my go-to wrecker or tow-truck service provider wherever I am in Siskiyou County.

Used Fred'sTowing twice in 3 years...prompt and courteous service. Highly recommend...read more

My son and a friend were backpacking about six hours from where we live. On their way home the…read morecheck engine light came on in our Tacoma and it went into limp home mode (never even heard of nor experienced that before, but basically RPMs are capped forcing you to take the vehicle in). They stopped at Pioneer Auto Body, the only place probably in that area. Even though my son is an adult, he still is a young adult, so I was worried for them. The owner of Pioneer Auto Body treated them above and beyond with honest, fair and extremely helpful service. Made me very relieved as a Dad and I wish all the best to the folks at Pioneer Auto Body. I highly recommend them if you're a local or an out-of-towner in trouble.

I needed my brakes fixed-metal on metal-while working on a wildfire assignment. Matt ensured the…read morecorrect parts would be shipped to his shop as soon as possible and quoted a very fair price for the parts and labor. Definitely take your vehicle here if you ever have problems in Scott Valey.

My van broke down over Labor Day weekend. I had it towed on Tuesday morning, and Mobile Mechanic…read moreowner, Loren (not sure I spelled his name correctly), had me back on the road by noon. He did excellent work, and the price was very reasonable!

Hello Mobile Mechanic of Greenview CA: Loren Worked on my…read moretruck a 94 Chevy Suburban (okay wagon). People say he is great, and the work done was good I do not question that at all. His prices are reasonable as well. I just have a few questions that are of a concern too me: Has anyone had any instances where dents scratches to body had happened to their vehicles while at his garage/shop? My Chevy came back with some. On the interior it came back with dirt all over the dash seats and the four wheel drive was engaged in four High, as well as the knob was loosened almost off. I had what I thought was suspension issues so I took it back to Loren and we went out together and he said it was not too bad but needed alignment done. So I took it to Les Schwabb and they done the alignment but came back and told me the gear box is messed up. I then took it to GM Certified tech to recheck that and to have them go through the truck, wagon and got report back of a few things including: They said the Gear box was messed up, the axel boots had holes or ruptured and leaking, the U joints are broken and or separated, and also the Gear on the fly is sluggish and loose. One would know immediately about Suspension, Gear Box, and or U joints being damages by the feel the vibration, and or the rattling of the vehicle as well as the handling and response in steering. The main questions I suppose I am asking and hoping to get answers is, what could of happened there? Thanks Loren, you are good, but I just am in search of answers to these things that I have mentioned.

My teenage son's car developed a problem while off-the-grid camping near this place…read more It was the closest place we could find so we went here. The owner, Mark, was amazing. Did the work quickly, efficiently and with a smile on his face. 110% recommended.

I have taken my old Ford to Mark at Valley Auto twice for different repairs, I won't hesitate to…read morereturn there for other repairs.

Great customer service and very thorough! He went above and beyond. Would def recommend and visit…read moreagain for service.

Yeah I had it exhaust manifold job done ended up costing me 555$ to fix what had been done the guy…read morerewired my O2 sensors which electrical Arc off the chassis causing my vehicle to blow fuses particularly camshaft sensor fuse I replace the fuse it was a $70 fuse did all the work myself so all together I have thrown away 625$ just from taking the captains advice so unless you have a lot of money to throw away I'd recommend that a person do it yourself! DYI or there are several other shops around the area just make sure you pick one that the Captain hasn't been fired from

Shipwrecked? Marooned? Call the Cap'n! He'll have you ready to set sail, in no time! Also,…read moreavailable for general maintenance to keep your ride ship shape! Excellent pricing. Awesome customer service. He keeps my 99 Ford running like a champ! I highly recommend Cap'ns Roadside Service. Sincerely, a very pleased customer. KimK

I have known Ernie and Liz for a long Time, very hard…read moreworking great People. Always helped me with My classic car problems. Thankyou Ernie. I know my 40' Ford has been hard to work on, looking forward to enjoying it for a long time.

Amazing service and quality work. Ernie and his team know what they are doing. I trust this shopread more