Just a quick note of sincere thanks regarding my recent experience purchasing an R-Pod 171. The…read moretrailer was as described if not better. It was clean, everything worked, and it was ready to roll. The only surprises were pleasant ones--things I didn't know to look for initially but have since discovered were done properly by Chris and his team. The fact that they're taking care of the little, less obvious things is a sure sign of their honesty and integrity. I'm new to travel trailers and Chris and his son took a lot of time to walk me through the functions of various systems. They included a lot of the essential extras I'd need for camping. They gave me valuable tips and even after the sale, Chris set up cones in the lot and basically taught me how to back up the trailer. My family's just returned from our first camping trip and we had a great experience. Thank you to Chris and family for a purchase experience that was easy, fair, informative, and kind. Jim Clark's Consignment Country earns my enthusiastic recommendation.

On the surface, Jim Clark's Consignment appears to be a friendly, family run business, but when it…read morecomes time to make the sale, they have absolutely NO problem lying straight to your face in an effort to separate you from your money... In my particular case, the problem is a water heater that doesn't function properly... The problem was well known to them, but rather than actually fixing the faulty heater, they simply lied to me saying it was serviced and now functioning like it should... Lie!... Also, I requested they email me copies of the photos they used in the listing so I could share my new purchase with friends and family before delivery, which wouldn't happen for another week... They never did, but said they would... They already had my money, so why bother... And what was I going to do about the faulty water heater?... Was I supposed pay another $1000.00 to have the RV shipped back, and then fight for a refund?... It became a no-win situation for me, one I'll just have to live with! I made an honest mistake trusting them, but I'm not going to let liars and thieves destroy my faith in others!...

Everything went well. We have had the trailer less than a week. All promises were kept,…read morefriendly, kind and easy to work with. Very helpful. We found exactly what we wanted and we are happy. All staff were excellent, exceeded expectations!

This family and team has always gone above and beyond to satisfy us as customers. We will be…read morereferring our friends for sure. Thank you rusty for getting our trailer back on the road so we didn't miss our trip. YOU ROCK

Our 5th wheel had exterior panel damage from going where we shouldn't have (horrible entrance spur…read moreoff a Delta waterway berm). I have a trusted RV technician who recommended Johnson for the repairs. I was put in touch with Ben from Johnson's collision department. I sent in pictures and the requested information to Ben. He got back to me the next day with an estimate. The estimate was reasonable considering the damage. The biggest delay was waiting for the parts to arrive from Jayco, but once they arrived, the repairs were completed within a week. The repairs were perfect. Ben was a superstar in his professionalism. His politeness/respect, and attention to detail were refreshing. I was kept abreast of the progress throughout. Ben completed the insurance interactions beyond my expectations. Give Ben a raise!

They installed two lithium batteries for my new camper van. The batteries never charged while…read moredriving(as I was told they would). When I called, they tried to sell me a DC DC charger when the new van already had this lithium compatible item installed!!! Now, on a trip over 1000 miles from home, it sits in a shop so an actual RV repair man can correctly wire the batteries to the charger and the chassis. They immediately found it was wired incorrectly. I'll be calling the manager here as soon as I get this repair in writing and the bill, and will pursue a refund for the install since they couldn't do this correctly AND tried to sell me a part my van already had!! Really crappy service and here I am on vacation without a van. Don't go here for service. Edit- someone from Johnson RV reached out and stated they spoke to the service place that fixed their mistake, and they will not be compensating me for anything, basically. They have denied installing anything incorrectly. My review stands- it should not take two visits anywhere to simply install two lithium batteries correctly. I'm out money because Johnson's did not install them right the first time.

If there was -1 star I would have chosen that. Had trailer 3 days and never returned calls or…read morecalled to say what problem was found so no options for repair was giving. Called to say I was coming to pickup trailer so without signing a work order or giving my permission to work they quickly work on trailer before I could get there to pick it up. Will not return there for any maintenance, supplies, or repairs again. I will advise all of my friends to avoid going there to have any rv work done there.​

I am not having the same experience. I have been in to talk to the head service guy and I have…read morecalled and left messages for him multiple times without a call back. I had them replace my wheel bearings and on the way to our last camping trip it appears that either the wheel bearing failed or was not installed correctly. I have given them a change to work with me on it and I get no call back. I will not be taking my RV back to them and I do NOT recommend them to anyone. I am grateful to be alive and that that wheel that came off did not kill someone.

they absolutely knew how to diagnose and fix my electrical problem quickly and professionally.read more

Diane, you are misinformed. Mike was brought in by Trevor as "the best in the business". He was…read morean agent of your company. Obviously you realize he never finished the job. The four months have gone by while I've been waiting for Trevor to FIX IT. I am done with waiting and being patient. This is the most unprofessional business I've had to deal with ever. My next contact will be through legal avenues. Shame on you for not fixing the mess YOUR COMPANY left for me.

This review is for Jon DelaRosa…read more.. My husband is here in Klamath Falls for two months every year for business. We had an electrical issue in our RV and my husband went to Courtesy Auto & RV Center and spoke to Jon. Jon told my husband that he would drive by to evaluate the problem after work... he did come as he said and he fixed the problem!.. Courtesy Auto & RV Center, the guy is a keeper. We hope you are compensating him well because he is a man with integrity. Thank you Jon. God bless you and your family!

We bought our 2017 Forest River trailer, brand new, from Courtesy. I am certain we paid top dollar,…read morebut it was the floor plan we wanted. My husband picked it up after a walk through. There were several problems noted and he was assured they would be taken care of through our warranty. The king sized mattress, supposed to be an upgrade, was missing. An employee ran down to a Big Lots and picked up a mattress. Obviously not the upgrade we paid for. We dealt with them for a year and never resolved most issues. They never called us, we called them. Always got the same story. They claimed parts were ordered. Finally I contacted manufacturer and they said parts were not ordered. So disappointed in the treatment we received from this dealership. Needless to say, two years out and we are upside down and still living with imperfection.

The salesman started off icky right out the gate. "Who's the veteran?" I am I responded and he…read moreproceeded to talk crap about the national guard to my husband. Surprise my husband is also national guard and serves currently on the funeral honors. He then tells about his ex wife and dead cat just terrible small talk. As I have my tiny chihuahua in my arms and said I don't wanna hear a sad animal story I'll cry! We have our son with us and he tells us that we need more kids! Just so much creepy small talk from this dude. As far as the rvs, they were falling apart! The interior was getting too hot I think and was peeling apart! Mediocre looking really. We took our business to another rv place and are so happy we did. Just avoid this one. Save your money for salespeople that aren't awkward AF..

Update: got trailer back after them having it a total Of 10 months. Took trailer home and 4 months…read moreinto it the trailer wrap is coming off, panels popped out of the staples, wrinkled and bubbles wallpaper all over, bubbles in the ceiling through out trailer wrinkled vinyl on fireplace, bathroom door won't latch closed shower surround coming off wall, three bulging areas now after moving the trailer. Rubber in seams outside popping up and coming off, water leaking inside trailer when rains! Under carriage coming down with globs of foam/rubbing bulging out. I was told they changed their name to blue compass from Blue dog rv so they can delete all the negative reviews they have. Took trailer back to service sept and They now are shipping my Trailer back east to the manufacturer because it has to be rebuild. The structure isn't sound which was causing the bulges by 1x 6's. Three different ones. Bed room door frame shifted. People in the office said "this trailer is a piece of sh*t"! Their words..... I've had this trailer Making 350.00 a month payments for 1.5 yrs. NEVER have I been able to used it and they have had it 11 months plus after contacting the manufacturer they are shipping it back east for repairs because the service dept submitted for over 20K of work needed to be done. So now they will have it over 3 months and I'm still having to make payments! Blue compass/dog makes tons of money on these broken trailers! DO NOT GET CONNED buying a trailer there! Or Any broken trailer needing repairs before u buy'!

I recently ordered a shell for my Truck and after reading some of the reviews I thought Tanner did…read morean excellent job and some people may be too harsh and rush to judgement l am happy with his work and I will be recommending him for business anytime! he said what he was going to do and I appreciate him Thanks Tanner for your service

Where do I begin! If I could give Caveman RV a Zero, Negative Zero, and/or a no star I would! I…read morewould not recommend anyone buying from this dealership! Pass them up and go somewhere else. Take your money and run as fast as you can away from Grants Pass! A deal that started several weeks ago working with Sarah C. Has been a buyers nightmare. I was in the market to purchase a brand new 2022 Lance 1172. I was approved for the loan and Sarah had provided some very high numbers that I did not feel comfortable paying. I decided to not pursue the deal. Sarah was really hoping that I would accept these high numbers, which I kindly declined and decided not to proceed. Two days later I get a call from Alan the sales manager and he gives me different numbers that were in line from what I had received at Curtis Trailers. I agreed to those numbers with additional accessories and paid a $3k deposit. These accessories included a super hitch, which was suppose to be ordered for my pick up today 13MAY2022. After waking up at 0200 and driving the 4.5hrs and booking a hotel plus gas I arrived at Caveman RV this AM. After meeting Alan and Sarah in person my brother and I waited 1.5hrs only for Alan to disclose that there was a misunderstanding and the super hitch for my truck was never ordered. Essentially Sarah was under the impression I had a super hitch already on my truck and although I had send her pictures of my hitch of my trucks current stock hitch weeks prior. So not only did Caveman RV not order the right equipment that should of been part of the deal supposedly they stated this was miscommunication. This is straight out BS and this is exactly how they treat thier customers. They wait until you drive 4.5hrs, spend money on gas, take personal time off and not even offer resolution. Do yourselves a favor and go somewhere else. Caveman RV is not worth your time or money. See pictured of the hitch on my truck. It's not a super hitch as you can see! This was a bad screw up on thier part! Please take your business elsewhere. Save yourselves the time and headache! Don't count on Caveman RV to fix anything because instead of being proactive and offering if they can call around other dealers in hopes to fix the issue all they did was apologize. Thier apology doesng cover the expense and time spent driving there and the memories you hoped you would make with you kid because of something caveman could have verified and planned with a simple check list! Ridiculous!!!

Tried to double the estimate saying they didn't have the right tool to remove stripped bolts. Said…read morethe previous installer used the wrong tool to torque the bolts. What mechanic doesn't have a tool to remove bolts. Several of the old bolts were under the van when I got there. They were all in perfect working condition. Funny how someone using the wrong tool to torque a cv bolt would only stripped a couple of bolts. Wouldn't it stop them all while they torque them? I think they just thought i was a sucker and tried to double the labor on me. Also told me to get my van the hell of the property. I would not use this business if you don't have to

NO STARS!! They did not honor their warranty! They LIED about a non-existent recall on the car they…read moresold me. This is my first car purchase. I worked years at minimum wage to pay for it. They're deceitful and dishonest people. I would characterize them as predatory salespeople. I strongly DO NOT RECOMMEND buying even a scooter from them. BUYER BEWARE!