We purchased a car from Vanessa and she was amazing. The process from beginning to end met all our…read moreexpectations. Please see Vanessa if you are looking for a car because she is absolutely great. Thank you Vanessa!!

BUYER BEWARE!!! I…read morewas in regular communication with both Eric and David in sales in regard to purchasing a 2026 Toyota Grand Highlander Hybrid Max. My timeline for pickup was Thanksgiving 2026. Then one day they stopped speaking to me. I called, email, and left messages and for some reason they ghosted me and decided they didn't want my $65k for a new car. Not sure why. But I can't trust a dealership with poor communication to hold a car for me for a couple of months before I pick it up. Should've been an easy sale.

Lithia is not my favorite company. The first time I took my 2020 1500 classic SLT in for a repair…read morethey were very nice and they did the repair got it back. It worked fine. Then it started not working so fine. I called back and they sounded great. When I needed an appointment. I booked online only to find out that the booking online doesn't actually do that and I didn't really have an appointment. So then I called them to make an appointment and discovered that I didn't really have an appointment. Add to this that they offered me $12,000 for my $28,000 truck and I'm not real sure I like these people anymore. The service department is different from the sales department. That's a definite. The original service person I had no longer worked there when I called back And that might also have something to do with the changes I don't know. But I now take my car to California and I don't really want to do that but I need a dependable repair shop for my car and since I have a warranty, I need to go to a dealer.

Stay away from this dealership service center and all Nissan service centers. These places are not…read morethere to fix your vehicle, they're not there to help you solve issues w your Nissan. Their sole purpose is to get your money. They will do things that seem absurd and down right corrupt, just to get your shekels, I mean money. I took my 2014 pathfinder in and told them matter of fact, "my transmission needs to be replaced, can you give me quote or tell me if there's a repair you can do?" Since I've had 5 done already, I'm quite the expert on detecting it, and I'm a mechanic. They told me they wouldn't be able to tell if they can fix it or give a quote for repairs/replacement until they preform a diagnostic check for $150. So I drive the car down there, leave it for half a day. Then they call and say it needs a new transmission. Dorks! They took $150 and waisted 7 hours of my day to turn around and tell me what I already told them. All the while knowing that they cannot perform any repairs or even a fluid flush if the trans has stuttering. A honest business would have told me when I brought the car in that they cannot do anything to fix the CVT besides replacing it, and just gave me the damn quote. Why act like you can fix it and waist my day all the while knowing that nothing could be done? Why charge someone $150 to tell them what they told you? Such a scam and a racket

Zac got us in the van we wanted with a much better rate than anticipated absolutely amazing…read morecustomer service as with the whole team would definitely recommend going to them for any vehicle buying needs!!! And we will be back for are future family vehicle soon!!

From the moment I walked in, the staff was welcoming and professional. My sales professionals, Zac…read moreand Brian listened carefully to what I was looking for and didn't pressure me into anything I wasn't comfortable with. The process was smooth and transparent -- financing was explained clearly, and there were no hidden fees. They even helped me trade in my old vehicle for a fair price. I left feeling confident and happy with my purchase, and the follow-up service after buying the car was excellent. I would definitely recommend Lithia to anyone looking for a stress-free car buying experience. They truly made what can sometimes be a stressful process enjoyable and easy.

The owner and his employees have been so amazing!! We had a problem with our car on the freeway,…read moreand they recommended a tow company and said they could get us right in. They were very nice to my children and kept their office clean. They understood finances and recommended what to do first so we could get home. I highly recommend this auto shop. 5-star rating all around. Thank you, Yreka Auto Group

Outstanding Service, Above and Beyond! My 2005 Cummins Ram…read more3500 broke down on I-5 while towing a gooseneck trailer with a Jeep. After getting no help from other shops, I called Yreka Auto Group. They called back within minutes, recommended a great tow service, and even towed my trailer themselves so I didn't need two trucks. Gary K. and Brandon J. Helped a ton; diagnosing the vehicle. And Sheila, a kind lady at the front desk offered water, snacks, and recommended a few restaurants. They proudly fixed my truck and treated me with genuine care and professionalism. Trustworthy, Friendly, honest, and incredibly helpful people. Excellent prices. Highly recommended.

I went into the dealership with hopes I would buy a new, or well taken care of used suv or truck…read more Matt Kleier is who my family always goes through, so I knew he would make something happen. My credit, isn't high at the moment so the team had a lot of hurdles to jump through. I think they had at least fifteen to twenty vehicles to run by my credit union and crunch numbers. The salespeople put in a lot of effort to get my family a safe, practical vehicle. Towards the end of the deal, something didn't go right with paperwork and it ended up being just out of my price range, so I had to go home without a car. Today the team called me. On a Sunday, when the dealership is closed offering me a better deal on the vehicle I wanted. They had everything ready and prepared for me. So not only did they tailor the numbers to my budget, they came in on their day off, just to get me in the vehicle that I wanted. I can't lie, I was quite discouraged by the end of the first day, and they knew that. So they went out of their way, just to show me, that I, as their customer mattered more than their bottom line Yreka Motors went above and beyond for me. They will forever have my service. I will only buy local and only from Yreka Motors. Thank you to Matt Kleier, Tedd, and Jason H. for opening the dealership on the one day you had off just for me and a quick, affordable, and efficient resolution.

I came to look at the reviews to determine whether I was unique in having a lot of problems with…read morethis dealership... but nope... clearly I am not the only one. Let me detail my issues. I have been there several times now. The first was for recall work on our 2020 Honda CRV. The service rep was a total asshole, being angry for my not having a person to drop me off, so I had to wait while they did the work. Despite them knowing was waiting they seemed to do their best to make the work low priority so after 5 hours of waiting (for 2 small recall repairs: a seat spring replacement and battery fuse, I said... finish it up I am ready to go... so only one of the 2 was done. I went there again in October to have an oil leak checked which was discovered during our last oil change. $400 and 2 hours later I was told "there is in oil leak". My thought was "Doh, I know that, which is why I was there!!". As the leak was in the seam between the engine and transmission, I did not know if this was oil or transmission fluid... and I had to ask it is was from the engine or transmission. They had to ask the service tech and he said transmission. I got a $1,600.00 (!!) estimate to repair this. So last week I called to schedule this incredibly expensive (4 months out of warranty) repair. The service rep was again short and dismissive and said he would have to call me back with a date. Not hearing anything I called twice again and have left messages with no reply. 2 weeks later still no call back. Clearly it is time to patronize a different repair shop! AVOID THIS DEALERSHIP!

I could not get my 2003 Acura 3.2 TLS car smogged in California. I took to Michael Nixon at Ashland…read moreMotors. He gave me a very fair price for the auto. It was my wifes car for 21 years. In immaculate condition, low mileage, garaged and given tender loving care. It will be a great buy for whomever gets this beauty. As for Michael he is a no nonsense businessman that treats people fair and with respect. I would trust his word and commitment to the used auto industry. Take that to the bank you won't go wrong. Ted S . Sacramento, California

Needed a reliable car for my son graduating college. I was shown the right car at a fair price…read more Ashland motors agreed to some maintenance which cost more than we anticipated, but took care of everything without any hesitation. I'll be back for my next purchase.