Let me just start off by saying how incredible this company is and what a blessing it was to have…read morethem in my time of need. I experienced a hitch failure due to improper installation by Camping World during my trip from California to Washington -- in the middle of the night, just 4 miles from Jefferson's Overland and RV Services. I pulled in with my fifth wheel first thing in the morning at 8am, unannounced and without an appointment, just hoping and praying they could help. As it turned out, they were actually scheduled to be closed that day and had prior commitments elsewhere which was totally understandable. They were locking up and asked me what was going on, and immediately offered to get me fixed up if I was willing to wait -- even offering me to park my fifth wheel there until they returned. Once they were back, Jeff got right to work and had me up and running within an hour. I couldn't be more grateful for their outstanding customer service and hospitality. They turned a nightmare situation into a much-needed stop. If I ever need major work on my trailer or RV, I would travel out of my way just to have quality work done here -- the pricing is more than fair too. Thank you again! 10/10

I was on my way from SoCal back home to Seattle. My trailer brake controller had suddenly started…read morekicking a ground error. Couldn't tackle the passes without trailer brakes. Terry dropped everything and started to work. I brought him a real mystery, so it took a bit to figure out, but he did it. And when all was said and done, the boss charged me less than he could have. I was desperate and would have paid a lot more than I did.

Outstanding Service, Above and Beyond! My 2005 Cummins Ram…read more3500 broke down on I-5 while towing a gooseneck trailer with a Jeep. After getting no help from other shops, I called Yreka Auto Group. They called back within minutes, recommended a great tow service, and even towed my trailer themselves so I didn't need two trucks. Gary K. and Brandon J. Helped a ton; diagnosing the vehicle. And Sheila, a kind lady at the front desk offered water, snacks, and recommended a few restaurants. They proudly fixed my truck and treated me with genuine care and professionalism. Trustworthy, Friendly, honest, and incredibly helpful people. Excellent prices. Highly recommended.

Gary i would like my $200 back that i should have never paid. You promised to email me a receipt…read morewith so called " work that was done". Which was just supposed to be looked at then we discuss issues and price and WE decide if we want to go that route. You dont take it upon yourself to "look" go on a drive for a half hour. Come back and when i decline the services you recommened. 1k worth of work you said. But then told my friend you would buy the explorer for 1k to " help us out" that it would cost you 2-3k to get it running perfectly. ( i dont remember telling you we were broke ) So 1k for us but you would pay me 1k and then it would cost you another 2-3k to fix? So you would spend 3-4k total for a car to " help out " strangers? I think you tried to take advantage of a young girl and her friend. When i was already grieving the unexpected passing of my father. Which is so wrong. Making up lie after lie. So im seriously wondering why these other few reviews are so good and 5 stars? Do you have to remend yourself for all the bad service you give ripping ppl off so you randomly pick people to give great service to every once in while. Or are these your friends or fake reviews? So confused but you have my email so would be nice to hear from you and i will tell you where to send the $200.

Tweakers paradise. Do not use this place even overnight. Not for large rigs! Lifers leave for work…read moreat 4:45am next to you in loud trucks. Happy they have jobs but rest of area is very very sad. No way it's even a 3 star!

Clean, quiet park. Easy access for big rigs right off the interstate. Reasonable rate. Dog friendly.read more

Great customer service and super friendly and helpful folks. Amber is really cool and very…read moreknowledgeable about all things related with emissions and smog testing. Richard is really thoughtful and fun to chat with - he's the actual tech and owner of the shop. Thank you!

Moving from out of state to CA Amber was very helpful above…read morethe smog check DMV tips and more

I am writing to share my feedback regarding the excellent service I've received…read more They are very helpful and do great work! They take care of my mom's car and consistently go above and beyond to ensure it is fixed properly. Everyone is incredibly helpful and courteous, and I highly recommend them. :)

Friendly, helpful and knowledgeable! We broke down on the way to Oregon and they diagnosed our…read moreproblem and gave us a reliable solution. We got it fixed early next morning and they even took us to our hotel. They did excellent work! I would recommend them to anyone!

All the staff were timely and friendly and Micheal, who helped us with our car, was extremely…read moreknowledgeable and helpful and kind. We will be back! :)

Experienced a really dangerous blowout in our RV. They got there within the hour for a service call…read moreand changed out the blown out tire. So thankful that they were able to help so quickly. We were not in a safe place on the freeway, so we are extremely grateful. They were fairly priced and were able to get the job done the first time. Thank you for saving us!!!

I haven't had major work done here but Jim did offer to help me with a headlight issue and figured…read moreout a short term fix while I got a part. He did this for free as it was somewhat minor but let me tell you- I tried myself before bringing it in and access to the lights on this car is a PAIN so I appreciate the kind help all the more.

RE: Bumper Work on car: They do good work, and honest to the…read moremost part. As I use to detail cars RV's ect, I can say they are not the best at detailing, but obviously that is not their profession and I can not hold that against them. However, there was slight problems Not so much with Jim, but his workers. In addition to vehicle returns unclean, but after inspection, I found repairs unaligned. I brought this to Jim's attention and took it back to him to redo in October. They had my vehicle for 25 more hours to fix or realign bumper, and unfortunately the best solution they could offer was to take out the light and either use a screwdriver or vice grips and bend the fender to match the bumper. Sadly, in the process the fender became crimped, wrinkled, and chipped. Although it is slight and need to be keenly observant to see it, I feel the repairs are not up to the high standards we both would expect. I would hope they could offer a solution in this matter. What I have to say which is best, they have very secure facility for vehicles. If you can not pick up your vehicle, they have gated fenced and locked parking in the back. They will pick up your vehicle, and deliver upon request if you desire it that way. One last note, Siskiyou Collision Center should have owner notification when vehicles are finished and ready to pick up. I still think they are over all a pretty good place to deal with. Thank You SIS Collision Ctr, Joseph E.

My Duramax started throwing codes and threatening to enter limp mode while traveling through Yreka…read more While the mechanic on duty could not get me in for service work he was able to read the error codes and assure me I could continue to drive it to a dealership that could perform the warranty work. Really appreciate the time he took to help me out. My buddy also used this business to service his F350, and had only great things to say about them.

Just a shout out to thank Jim and Steven at American Diesel!! -Jim is a GEM! They are very…read moreknowledgeable, trustworthy and fast! I need my truck for work, and I blew a check engine light, and my truck was running really rough .. Steven squeezed me in even though they were busy and fixed it for me so I can get back to work! They had my truck in and out of there in less than a day and a half, diagnostic, repairs, parts in and a long test drive to make sure she was good to go! ( I commute well over 100 miles a day to and from work, ) A few days later, I smelled diesel from under my hood and just stopped by & JIM (owner/rock star guy) stopped what he was doing to wash my engine compartment off take a quick thorough look under the hood just to make sure I was safe! When other shops couldn't take me in for a week or two these guys stepped up and took care of me fast so I could get back to running my company ! If I could give 10 stars, I would! I guarantee you this will be my shop of choice from here on out! Thank you, Jim, Steve, and Shelbie the dog for taking such great care of me and my dodge pick up work truck!

5 stars for stopping to help us change a tire on the side of the road, and then not charging us…read moreanything for it. Thanks again

Honest good work Allowed us to live on lot while motorhome…read morewas being worked on Fixed a rotor seal and did it correctly