Great customer service and super friendly and helpful folks. Amber is really cool and very…read moreknowledgeable about all things related with emissions and smog testing. Richard is really thoughtful and fun to chat with - he's the actual tech and owner of the shop. Thank you!

Moving from out of state to CA Amber was very helpful above…read morethe smog check DMV tips and more

Overall service and customer experience was through the roof. From the complimentary drinks to the…read moreteam educating you on what your vehicle needs, no pressure in buying additional service Thank you team Tom Guzzo Loyal Premier Customer

Kudos to Yreka crew! My alternator belt shredded going over the Siskiyous and they got the new belt…read moreon in a flash and the car back in travel mode. Very knowledgeable, efficient, and reassuring!

The people here are always so nice and professional and go way beyond their job. It's a little more…read morethe money intended but worth all the money. Great work and excellent service. Will definitely be back.

I've been coming here for years, but today I brought in a car with barely 5,000 miles on it and…read morethey tried to upsell me an additive claiming that my oil seals were leaking. Like hell it is. I checked the day before.

Routine maintenance, minor repairs, and major repairs all were done professionally and in a timely…read moremanner and at a fair price. Staff are all pleasant to deal with. I am very thankful that I can bring my Sprinter van to a local shop of their caliber. I could have ignored a noise. Thankfully Chris took a test drive and then remedied what would have progressed to a very serious and costly problem. Of course I'd prefer it if my vehicle never needed their help. Who likes car problems? When I need them, I'm happy to bring my vehicle in for their expert care.

Super friendly and efficient. The skid plate on our car was falling off during our trip. They…read moremanaged to reattach it in a matter of minutes, and charged us $20.

Very quick and was impressed with the service. In and out in less than 30 minutes.I'll be back.read more

Got an oil change and had all of the checks done and the service was amazing. I will absolutely be…read moregoing back here, every employee was very helpful and kind. Price was very reasonable and they took my coupon from online!

Outstanding Service, Above and Beyond! My 2005 Cummins Ram…read more3500 broke down on I-5 while towing a gooseneck trailer with a Jeep. After getting no help from other shops, I called Yreka Auto Group. They called back within minutes, recommended a great tow service, and even towed my trailer themselves so I didn't need two trucks. Gary K. and Brandon J. Helped a ton; diagnosing the vehicle. And Sheila, a kind lady at the front desk offered water, snacks, and recommended a few restaurants. They proudly fixed my truck and treated me with genuine care and professionalism. Trustworthy, Friendly, honest, and incredibly helpful people. Excellent prices. Highly recommended.

Gary i would like my $200 back that i should have never paid. You promised to email me a receipt…read morewith so called " work that was done". Which was just supposed to be looked at then we discuss issues and price and WE decide if we want to go that route. You dont take it upon yourself to "look" go on a drive for a half hour. Come back and when i decline the services you recommened. 1k worth of work you said. But then told my friend you would buy the explorer for 1k to " help us out" that it would cost you 2-3k to get it running perfectly. ( i dont remember telling you we were broke ) So 1k for us but you would pay me 1k and then it would cost you another 2-3k to fix? So you would spend 3-4k total for a car to " help out " strangers? I think you tried to take advantage of a young girl and her friend. When i was already grieving the unexpected passing of my father. Which is so wrong. Making up lie after lie. So im seriously wondering why these other few reviews are so good and 5 stars? Do you have to remend yourself for all the bad service you give ripping ppl off so you randomly pick people to give great service to every once in while. Or are these your friends or fake reviews? So confused but you have my email so would be nice to hear from you and i will tell you where to send the $200.

There are honestly way too many car washes in this area, but this is the one that actually stands…read moreout. The quality here is consistently great--my car comes out spotless every time, inside and out. The staff is efficient, friendly, and clearly cares about doing the job right instead of rushing cars through. With so many options nearby, it says a lot that I keep coming back here. If you're trying to decide which car wash is actually worth it, this is the place to go.

I paid for a full service cleaning, when I got home I noticed a bunch of very obvious splatters and…read moresmudges in the interior they failed to clean. When I took it back to get it redone, they still didn't get it all. I should've looked more closely the second time, but I thought "there's no way they would do the same thing again."

We trusted Pennzoil Oil Stop with our truck, and it turned into a nightmare. They installed non-OEM…read moreparts in our transmission, claiming they "stand by their work." Unfortunately, the filter they put in slipped and fell onto the oil pan, causing our transmission to completely fail. We were left with a $7,000 repair bill to replace the transmission. When we brought this to their attention--referencing the Magnuson-Moss Warranty Act they even advertise on their website--they took zero responsibility. Instead of standing behind their service, they left us with the damage and the cost. We always try to support local shops, but when a business does you dirty like this, it's just wrong. We stood behind them as a customer, but in the end, we got the short end of the stick. If you value your vehicle and your money, think twice before trusting this shop.

I was traveling, codes popped up on my car. Oil Change and radiator flush. I have a lot of miles…read moreahead of me, and return home. I did not want to take the chance, it's an 2016 Civic, want it to last as long as possible! I called Pennzoil on Crater Lake Hwy. The Techs asked why I wanted a flush, I showed the code, they asked how long it had been since I had a flush, and it was definitely due for one. Not pushy, did not try to sell me anything extra. They were awesome! I brought my car in, drove right into the shop. The 3 or 4 young men that helped were amazing! Polite, friendly, helpful, and my car was done quickly. Gave my very aprehensive Border Collie a treat. I live in the SF Bay area, so this was an awesome treat! Plus the price was 1/3 of what I would pay at home, plus no sales tax. Thank you for all of your help, and being so kind, much appreciated!

Your hometown mechanic is someone whose opinion you value and whose business ethics you trust…read more Please consider allowing Southern Oregon Automotive to fill that roll if you ever find yourself in need of service or repair in Ashland, OR. My son's vehicle fried a radiator (see review this page) and while he was letting it cool I offered to locate a mechanic. When I called they said to have him bring it in and they would help him out. Over the years as I was transferred to new commands in the service I have broken down in various cities and was taken to the cleaners. There was none of that at Southern Oregon Automotive. They were able to get him in and out at a very fair price. I mean extremely fair. I can not recommend them more highly!

Ron is the most skilled diagnostic mechanic in the area. This is a great crew. Honest, fair, and…read morefast.