My friend and I got a flat tire on the way to the Clear Creek trailhead at Mt. Shasta after Google…read moreMaps directed us to go up a detour route (Esperanza Road) with rough chip seal gravel. :( We called Black Butte Towing, and our driver, Dave, went above and beyond to help us fix the tire and salvage our backpacking plans. First, after we explained that we had gotten a ride to the McCloud Ranger station, Dave picked us up there without question. On the long and tedious journey back up to our car, his conversation and friendly demeanor helped put us at ease. A true professional, he was attentive and efficient with the tow itself. On the drive back, he made sure our car and our stomachs were looked after; he pulled into the parking lot of his favorite milkshake place to confirm that the vehicle hadn't slid sideways on the journey AND he bought us a sweet treat there, knowing the stressful day we had had. He insisted on paying. What a guy! As it had gotten late in the day, the tire shop to which we wanted to take the car wouldn't admit us (and didn't have a spare in a compatible tire anyways). Dave offered to drop us off at a hotel and remained flexible as we continued to explore our options. The grand finale? Just as our hopes were dimming to get the tire fixed that same day in order to attempt our summit, Dave offered to tow us to the nearest AutoZone, where we could pick up a cheap tire plug kit and try to plug the tire ourselves. That worked!! He patiently taught us how to install a tire plug, spending at least two extra hours after the original tow, all with a cheerful and positive attitude. Because of Dave, we were able to make it back to the Clear Creek trailhead late that same night, car camp, and attempt our summit early the next morning as planned. All in all, we were blown away by the customer service at Black Butte towing, and we could not thank Dave enough for the expert help and human kindness he showed us. 6 star review (if it were possible).

Called Black Butte Towing after getting our Suburban stuck out in a very isolated wet area to the…read moreframe, they responded with courtesy and care. Zack had no problem meeting up with us and pulled our Suburban out. Very professsional, friendly and efficient. Zack was Awesome! Would recommend this Company to everyone!

Great towing service, ran by a very friendly and helpful individual. If any of my friends are in…read moreneed of towing services, this is who i recommend first!

He came on a Saturday, his day off. He was a very nice…read morefellow with a great disposition. He took care of my wife's old bronco like it was his Mothers. Quality service at a great price! Call Myles Kennedy Towing and Transport!

Very prompt and courteous service! our driver Elliot went way over the top with service and…read morecommunication

Very friendly and communicative. The person showed up on time, gave us a tow, and explained the…read moreprocedure along the way. We were also able to communicate with him when he was en route to our car, and therefore, we were able to give them precise GPS coordinates.

Needed to move a piece of heavy equipment off a flatbed semi-truck and called Dwight's for help…read more Within a few minutes, the job was done and what seemed like a major headache, became an easy job, thanks to Dwight.

A big thank you to Dwight's Repair &Towing. We broke down this morning on Christmas Day. So…read moregrateful they were able to help us and get our vehicle where it needed to go. We so appreciate all of your help!!

This company is a rip off a s not in the area! Stay away! Call Black Butte Towing at 530 938-1110…read moreBlackb butte is family owned and our Prefered tow company for over 40 years!

They accepted our tow job at 7:45pm. They waited until 10:55pm (the 3rd time I had called to check…read moretheir eta) to tell me they couldn't come until morning. I had just left my husband with the car, 40 miles out of town in the middle of nowhere, because I "knew" the tow truck would be there soon. I cancelled the job and called my own company. California Towing & Transport. They were there within an hour.

A couple of the best guys you ever want to meet along side a deserted road with a brand new 40 foot…read moretrailer hanging off the side. Well not only did they pull it and my truck back up on the county road but they got the trailer all the way down the dirt road to our spot. The whole time Dave and Daryl were being friendly thoughtful and kind, (didn't call me a bone head for trying it myself) which I was. Fast, Friendly and Efficient why would you call anybody else. The best friend I hope I never have to call again ;)

My vehicle's alternator went out at 4:50 p.m. on a Friday afternoon. No uber, no rentals, and no…read moregarages open until Monday morning. Driver Darrel was amazing, helpful, sweet and compassionate. My sister-in-law was awaiting hip replacement and was unable to walk more than a few feet at a time, and Darrel took really good care of us. I would have left five stars, but the owner, Dave, was a cold, stink-eye staring fella who I would not want to be friends with. Good thing Dave has GREAT employees like Darrel. Hope he pays him top dollar for the amazing service he provides!

I had the BEST experience with Bruce's Towing and their driver Tyler! In the midst of a torrential…read morerain storm, Tyler did a phenomenal and expeditious job ensuring my safety and that of my vehicle! This was hands down, the greatest experience I've ever had having to be towed! Professional, extremely courteous, knowledgeable and efficient, are just several ways to describe what began as a motorist's nightmare. Thank you Tyler and Bruce's Towing for turning my dark night into a bright occasion!!!

Nathan picked up my car this am. Everything handled wonderfully. This was after tow company in Mt…read moreShasta was a no show twice. Highly recommend this company and thank you Nathan.

Not very talkative I was hoping to find A SUV or a pickup did matter if it running or not but was…read moremainly looking for something that I can put some money into to have for the summer pretty much wasn't willing to talk about anything other than just to tell me nothing runs

My brother and I separately commute from the Bay Area to Washington state often. Ironically we've…read moreBOTH broken down near Billy's. This man went above and beyond his way to help us both. Even came out on a day off. It's a long stretch of road in there and we will always think of Billy as a hero. Thanks so much!! Eric and Kev

Living up in the mountains of northern California, sometimes the unexpected happens. I came down my…read moredirt road to find an approximately 18" tree fallen across the roadway. I made the mistake of trying to go around and ended up a little off the road, but any further attempts were going to slide me into a tree. Fortunately a neighbor found me and chainsawed the tree out of the way. Still, I had to find a way off the side of the road where I was stranded. A longtime auto-club member, I called the roadside emergency service and a competitor of Fred's was sent out. The man was rude and barely tried to help me. From the beginning his attitude was extremely negative and deteriorated into flat out mean. He gave an anemic, seconds-long try, and pronounced it impossible. Then, he left without the courtesy of even letting me know that I was on my own. Long saga cut short, I was referred to Fred's Towing. The service man who arrived had a less-than-90-day employee, still in training, with him. They were able to recover my car in under twenty minutes. "Piece of cake," they both said. Needless to say, Fred's Towing saved the day and it will be my go-to wrecker or tow-truck service provider wherever I am in Siskiyou County.

Used Fred'sTowing twice in 3 years...prompt and courteous service. Highly recommend...read more