Very prompt and courteous service! our driver Elliot went way over the top with service and communication

Horrible experience. They got dispatched by geico for roadside assistance. Winch job. Takes 5 mins. After two hours of waiting they cancelled and left is high and dry. The lady on the phone was really rude and hung up on us when we called in. read more

Very friendly and communicative. The person showed up on time, gave us a tow, and explained the procedure along the way. We were also able to communicate with him when he was en route to our car, and therefore, we were able to give them precise GPS coordinates. read more

Driving on the Black Butte trailhead road, we encountered a tree trunk crossing the road. We drove around it, but got stuck in the snow. After an hour of struggling, we were still stuck. We called Chris from Ramshaw and he came in 15 minutes. He towed us out of the ditch and saved our day. He was skillful and reasonably priced. read more

This is 5 stars for Brian. We were most likely one of his last tows yesterday for Renshaw and had a fantastic journey from Dunsmuir to Medford. It's a shitty situation when you need your car towed and I am with Mimi. Brian was upbeat and got us in a positive frame of mind. We talked across an incredible spectrum of topics including our rescue dog as a sentient being with emotions. Was trying to find Brian to say thanks. Sorry to hear where you worked was the opposite of you. Start 2025 afresh. Cheers... Mark & Mitchell read more

Brian from Ramshaw Towing was awesome! . My car broke down in town and had to be towed to a shop. I was pretty upset about my car, but with Brian's upbeat attitude and fast and efficient efforts, my car was there in no time . I even got to ride in a huge tow truck! . After everything, i. I left feeling much better. I would highly recommend Ramshaw Towing and you'll be especially lucky if you get Brian! read more

Tow truck responded quickly. Operator David was a pleasure to meet and work with. He was extremely knowledgeable, swiftly performed his duties, was concerned about our welfare in the heavy rain, and before we knew it he had us home. The service was reasonably priced and accepted our insurance for direct billing. I definitely recommend this tow service company. Thank you for helping us in our time of need. read more

I had a flat tire and needed to be towed to a local tire shop. AAA sent over Ramshaw's. They showed up quickly and it was easy to coordinate. Quinten was very quick and efficient. He parked my car on the tow truck so carefully. I felt safe and comfortable riding with him to the tire shop. Excellent service- efficient and courteous. Highly recommend!! read more

I dealt with Tony and he was excellent. He showed up when he said he would. He didn't complain when he realized the amount of work it would take to load up my car. He worked quickly and efficiently. He gave me a ride to the dealership snd the inside of his truck was immaculate read more

Ramshaw's AAA Towing - Arriving - Towing Near Me - Mount Shasta, California

The best friendliest awsome tow company I am great full for them helping me they are the best read more

Leaves AAA members stranded in the heat and cold temperatures for hours. They claim to be responding, but after hours of waiting, they'll cancel their response. read more

disorganized and understaffed not a company you want to be stuck waiting for in a bad situation.

David was awesome! He was friendly and professional, which was much appreciated after the stress of having our car breakdown hours away from home with a toddler. read more

I just spoke with someone from the company and he was super rude. Acted like he had no time to talk to me and kept repeating himself when he didn't like my response. bad customer service. read more

The fellas were unbelievable. I called for help when I was out in the middle of nowhere and stuck in a compromising position- to say the very least. The team at Ramshaw took great pains to get my truck out of harm's way and get me back safely on the road. I don't know much about towing, but I could tell their expertise was at the highest level there is. They did everything carefully and perfectly. Ramshaw's is first class. read more

My whole family (6) was stuck on the side of Interstate 5 when our mini van had a rear tire blow out. Danny waited with us until our ride picked us up. He was very professional, kind, he provided fast service, and communicated with me on his arrival time. Just what we needed after a hectic time. Thanks Danny and Ramshaw Tow! read more

Ramshaw's is great. Their drivers are courteous, professional and able to accommodate my specific needs. I have AAA Plus and they handled my tow with ease. Definitely recommend them. read more

I want to give a shout out to the tow truck driver Tony wow he was so understanding and very helpful and good customer service. He definitely needs a raise. He went above and beyond. He made sure me and my elderly mom were safe and comfortable.. He drove really safe and got us and our vehicle to our destination. Thank you Tony for all you do. read more

I had the unfortunate experience of having this tow company show up to a AAA request for my vehicle. It had a flat tire and my boys couldn't figure it out so they called AAA and they sent us RAMSHAW towing. The weather was snowing as to why my boys went skiing. On the way home they had a flat tire. As usual we called AAA. Boy did they send us the wrong people. They said that they couldn't fix it and would only tow them 30 miles or to the nearest place they could. Whatever that means? We needed them to do the tow to Redding (which it says on their website they do). They were afraid that if they did that their driver wouldn't be able to get back to his house because of the snow. So luckily my son has a friend who lives near there and they were able to drop him off there. But if he had not had that friend he said the driver was going to drop them off off at his convenience place and then they'll have to find another way home. What??? I've only had something like this happen to me before with a tow company in Yreka. Where they left a stranded truck and trailer on I5 for 10 hours and they only showed up because the police showed up and called the tow company and told them to get their ass over here and help these people before someone gets hurt. No lie it really happened. So I started to make phone calls to the tow people and they hung up on me the first time because I was very upset. And yes I was rude. So then I called back and she immediately put me on hold so I hung up again and told her I'm gonna keep calling until I figure something out and she said well I'm gonna keep hanging up or putting you on hold until I can call somebody so then I called AAA I spoke with them and then they spoke with their main guys and told them everything that happened a tow truck that goes out to fix a flat tire that can't fix a flat tire. He said it was because we didn't have some special key to get the tire out of the truck, but we never had a special key before so I don't know why this was the problem and if they knew that why don't they carry a few keys that they can use or why haven't they made one up? You would think calling a tow truck they would've thought of something by now to help people out and not leave them stranded at whatever the next spot is just because they don't wanna be stuck somewhere because of the snow. I bet you they have several things to open up a locked doors but nothing to unlock tires? I'm sure they have snow tires for their trucks I'm just really confused about the whole thing Then expect some young boys to take care of themselves in the middle of nowhere in a car that has a flat tire because he doesn't want to drive them to Reading because he might get stuck here and not be able to get home. isn't that a tow truck job is to tow somebody he could've stayed the night and Reading if he didn't couldn't make it home I'm just totally confused at what the owner of the company and I've forgotten his name already I know it's three letters but whatever and then the girl to hang up on me when I'm worried mother about her son calling and telling her that the tow trucks going to just drop them off and they're going to be stuck somewhere I think people should really worry about tow trucks between the Oregon border and Redding California because none of those little cities and their little trucksp go anywhere so that they're people are safe but they don't want to make the people they're supposed to help be safe very confusing to me. I hope people really don't use these people or if you do make sure that you have whatever you need to take care of it yourself, but call them to help you out or just don't get stuck because they might not want to help you either and yeah I'm really pissed so this does not sound good at all and those people were very rude very rude. They should've said I understand we're working on it we're doing this we're doing that we're gonna do this, but no, they had a terrible attitude when they were speaking to a mother who was totally worried about her children, sorry guys but y'all messed up big time!!! And if they didn't do anything wrong then why did they say that they're not charging for the tow. WTF We have AAA and get it for free so why would they not want to get paid??? Interesting and now I've found out that it's the drivers 1st snow tow and he only has been working for 5 months in the trade. Then my son said that he used a long screwdriver to get the tire off. So I would ask myself if I would want someone like him taking care of your family member? I know for a fact that I will never use or recommend them to anybody ever. Me being upset about my child being left in the snow at night and no way of getting real help and having the person who answered the phone not to realize that I'm a protective parent and when they need help and I can't I do what I can and AAA sends us untrained unsupervised unprofessional people it scares me. read more

Long wait time but I understand they were swamped with calls. By the time Justin showed up we were at our wits end. Justin was extremely helpful and accommodating, he understood our situation, quickly loaded our vehicle and we moved out. Excellent service from Justin took away the misery of our situation. God bless you Justin, keep being awesome. read more

Told me 90 minutes. Called back two hours later, told me 30-40 more. Called back 90 minutes later, said she didn't know and snapped that they were busy. Poor phone service, poor response time, dishonest. Can't get much worse than that. read more

Wes at Ramshaw's was a pleasure to work with. He was kind and knowledgeable. When my car broke down, he helped my problem solve and went the extra mile to ensure my safety and convenience. What could have been a disaster of a night, ended well thanks to this company! read more

I was traveling from Las Vegas to Portland and had a tire blowout off of the 89 in the middle of nowhere AAA called Ranshaw 's towing and they said they would be on their way. 6 1/2 hours went by we watched Ramshaw's towing trucks drive by two times with a empty truck and they never came to get us. If you have AAA tell them to never call Ramshaw!!! The tow truck driver that we spoke with was very very rude and didn't care that we have been stuck for two days I need to get home to our children. read more

SUCH AN AWESOME COMPANY!!! DEFINITELY GIVE THESE GUYS A GO. A week ago I had arrived near my destination of Mt. Shasta, after a week of driving across the country. Upon arrival I had gotten my car stuck in some extremely loose dirt around 10pm, so I had called AAA. After a little while, I received a phone call from Quick (a truck driver there) saying that he had just gotten out of an extremely long day and that he could go and fetch his extractor to pull my car out of the dirt, but he wouldn't arrive until nearly 2am. How generous of him!! After some contemplation and realizing how exhausted he and I probably were, I let him know that I wouldn't mind just crashing for the night and that he should too, and we can figure it out in the morning. The next morning he came and brought his AWESOME personality and helped get my car out of the dirt. His willingness to come help me even at 2am blew me away. I am so impressed by your personal and work ethics, Quick. Thank you for providing such a great AAA experience read more

Dave saved us! He knew we had to wait a while but was so nice and worked really efficiently to get us to town. So grateful!

Nathan was fantastic he was professional and very reassuring. The wait time was minimal and he up-dated is as to when he would arrive. If you need a tow count on Ramshaw's to treat you well. read more

The entire experience was extremely positive. The manager Dave and the driver Tony were both very courteous, professional and kept me informed every step of the way. Couldn't have been any better. Thank you! read more

Our car broke down on an off ramp in weed, and justin came and picked up our car. He brought it to an auto body shop who refused to work on our car, so Justin waited to see what we wanted to do and offered to drive our car to the nearest subaru shop in redding. He was very friendly and caring. We felt like we were in good hands and really appreciate his time and willingness to help. Highly recommend this place! read more

Broke down in Dunsmuir pulling my 31' travel trailer. Wes came and not only got our tow vehicle to a reputable repair shop, he came back to Dunsmuir and brought our trailer to the KOA near the repair shop. He got ahold of the Manager/Owner at KOA and let them know we were coming. Super nice guy and great towing company. Would recommend if you need tow help fast. He also gave me all sorts of suggestions on where to eat since we were going to be here until our truck got fixed. THANKS WES! read more

These guys are awesome. I spun out in the rain and hit the guardrail on i5, about 20 miles south of Shasta. Called AAA and Ramshaw's were there in 20 minutes. The tow truck driver drove me back to Redding, told some great stories, and recommended a very good auto body shop. Hopefully you won't need to call Ramshaw's, but if you do, you are in good hands. read more

I had flat in Mt Shasta this morning. The driver said he couldn't change my tire because he didn't have an allen wrench. Then he hooked my car up and and another driver towed it to Dunsmuir where I live. But first, he had me go with him while he gassed up and made me wait for a shift change. He also took hour and a half to respond to me. 3 hours of unnessary and unprofessional help time? What kind of a tow company won't change a spare tire? What kind of a tow truck doesn't carry a hex key? All he had to do was change the tire with a simple hex key. Took another hour and a half to tow my car to Dunsmuir. What kind of a tow service won't or is too lazy to change a tire? Complaint filed with AAA. read more

I drove up from Berkeley to Lakehead to assist my mother-in-law who's care broke down. She had Nationwide and so we called them for help with a tow. 9 hours later! We had tried without success to have a tow get to her all night, and then we received a text saying Ramshaw was coming to help us finally. We were excited, exhausted, but grateful this disaster of a day was finally over. I call Ramshaw, and ask what the timing may be because we were needing food and water. They respond "I ain't leaving until you call Nationwide and figure out how Imma get paid. In fact you call them and figure it out." Hang up. Call back. "We don't want to take your call." Keep in mind they had heard we were waiting for 8+ hours, they knew it was pitch black at 10pm at night. Only a heartless, careless, thoughtless, useless person would have that kind of response to a situation where people need their help. If you need their help, they may not likely be there! read more

I would like to thank Quick for his outstanding service. He helped my boyfriend and I when we locked our keys in the car. He was super nice and super helpful! Thank you so much Quick! read more

Professional attitude of my driver was impressive. We hooked up the car and were on our way with no delay.

Quick yes, hus name) came to our rescue, quickly solving a unique problem with our car and getting us to Redding all the time chatting with us to relieve our stress. A real life saver! read more

don't call for a tow unless you have a lot of patience with rude phone operators and 12+ hours to spare regardless of the ease/distance of your tow and ESPECIALLY don't call at 11:30 am thinking they will be able to get your car to the dunsmuir tire shop by 5 because obviously its far too difficult to get a car from mt shasta to dunsmuir within 5 and a half hours so I can get my flat replaced before tomorrow - if my entire day was wasted for a reason it would be different, there are a trillion things more important than me and my problems but it's poor service to not provide any level of communication or explanation for making someone wait in their car for 17 straight hours. they could have at least told me what the delay was, or been any resemblance of friendly. next time I'll just pay someone on Craigslist. car never got towed 17 hours later. No one ever called me. AWFUL BUSINESS read more

Ramshaw's AAA Towing - Towing Near Me - Mount Shasta, California

Eric was awesome!!!! He made sure to get us out between storms! We really appreciate all his help and the staff. A+++

Wow! Locked my keys in the car, called AAA and these guys arrived (with a call first) within 30 minutes. They did the job with a smile & truly pleasant attitude and were gone before the time AAA had given me. Their professional and friendly attitude cured my difficult morning. I'd give these guys more stars if I could :) read more

They may be a good towing company but they are bad drivers. Just got stuck behind one of them. Trucker and motor home pulled over on steep hill to let everybody pass but not this tow guy. Only going 50 mph and van he was towing bouncing all over. Seriously if your driving slow just pull over you arrogant, rude man! I drove a moving truck across 3 states in a 26ft moving truck and pulled over every chance I got so everyone could be on their way. Maybe it's just that I'm a women and have some common sense. read more

I was up on the mountain taking scenic pictures and hit a rock that caused fluids to leak. From the time I called for a tow till their arrival was less than an hour. Quickly loaded the car up and got me into Redding to my mechanic just in time before closing. The driver, Quick is his name, was the nicest guy in the world. I had a great conversation with him the entire way. I truly wish him the best in his police training! read more