Affordable and efficient tire-repair service, right at the perfect spot for travelers as they experience challenges. Quick & easy care.

An update: I was offered a full reimbursement from Jennifer, the owner for the most recent services done at the shop and was advised to go elsewhere, which I will gladly do. Thank you for your time and attention! My Horrific Experience at Point S in Mount Shasta I rarely leave negative reviews - especially for local businesses which I love supporting, but my experience at Point S in Mount Shasta was so deeply disappointing, I feel a responsibility to share it. After being a loyal customer for years, I scheduled a diagnostic appointment back in July 2025 for my 2003 Nissan Pathfinder--an appointment I waited an entire month for. I clearly outlined issues including a suspected fuel injection problem, oil leak, belt noise, inaccurate fuel gauge, and difficulty climbing hills. On the day of the appointment, I arrived at 8:00 AM and was handed the wrong service form by the owner Jennifer. After I corrected the mistake, I was told I'd receive an update by noon. No one called. I tried repeatedly to reach them by phone and was ignored. At 4:00 PM, I finally reached someone who told me my car hadn't been looked at and would need to stay overnight--something I explicitly stated I couldn't do due to work obligations and an urgent trip to the animal hospital in Redding for my dog. So I paid for a taxi to the shop, only to find that nothing had been done. The owner, Jennifer was extremely rude and impatient to me. The oil leak hadn't even been addressed, and I was told the shop didn't have the equipment for a fuel injection diagnostic--which begs the question: why was I given this appointment in the first place? Why wasn't I told this upfront? A month later, I paid for a fuel pump replacement based on their mechanic's recommendation, supposedly resolving all the initial issues. But within a week, all the same problems returned. I contacted them again, and once more, promises were made and broken. I was told I'd get a callback with an appointment before September 18, again by Jennifer the owner -- but I never did hear back from her. I even took time off work and stopped by in person, only to find no one available and no answers. She was gone and never called me back. This level of disorganization, miscommunication, disrespect and total lack of accountability is inexcusable. I lost time, money, and peace of mind--and still, my car isn't fixed. I trusted Point S with my time, vehicle, and hard-earned money, and was met with a pattern of negligence and disrespect. No one deserves this kind of treatment. I strongly urge others in the Mount Shasta area to think twice before bringing their vehicle here. I'm now seriously considering my next steps to resolve this situation. This is absolutely unacceptable! Thank you for your time and attention on this matter. read more

I've tried numerous times to get an appointment for an oil change but they are booked out 2 weeks or longer. Im happy they are busy but unfortunately I will need to drive out of town ! read more

Great Experience the other day .. Point S Tire saved the day for me and my family as my rented camper van experienced some brake failure in Klamath Falls . We "nursed " the van to Shasta City while looking for a tire / brake repair facility in town . Point S came up as a possibility and I called while enroute . The "Owner " ? or manager answered and told me the crew would be made aware of my arrival around 4 pm or so . Sure enough , they were .They ordered the parts , installed new rotors and pads and were complete in about an hours time and I was on my way ... I am very grateful to this team . They were nothing short of Excellent ! Mark K read more

While camping in town, saw low tire on our rig. Drove over early in the am, got it checked (luckily all was good) and they sent us on our way! So appreciate service of staff at Point S! read more

best car mechanics in town in 2000, Lithia Toyota (Klamath Falls) had our RAV 4 in shop from 9am until 5pm to fix front-end pull.. not fixed at all.. Point S scheduled appointment and fixed it when parts came in 5 days later.. they've always fixed car properly/quickly read more

Shop local they say!! Well I'm actually sorry I did. First time tires didn't arrive but yet they let me still come over anyway. Second trip two hours still not in , 3rd attempt I made sure to clear my schedule I waited 5 hours to have new tires put on. I won't be making anymore purchases here read more

They don't care about their customers. They just want to make a commission. Don't even know the difference between a 4 wheel drive and a all wheel drive. Better off going somewhere else. Oil change they have forgot to put oil plugs bake in and blam it on the customer. No accountability. If you want to get ripped off go to point S. And have a miserable time. Carma is coming back on them. read more

We are on vacation in McCloud. We are at the RV park and my truck got a flat. I put the spare on and looked up tire stores on the internet and found a few but no one could help me today. I saw an appliance repair guy driving through the RV park and asked him where I could go. He recommended Point S. I called and talked to 2 nice ladies. I asked if they had time to fix a flat (it was 1:30pm), they said yes. So I drove there and got in. I was informed my tire wasn't repairable, they offered to look for a good used tire, I said ok. No luck, so I had to buy 1 new tire for now. They put my spare back up under the truck and I paid the bill $331 for 1 new truck tire (not 4 wheel drive) Everyone was nice and very helpful. If you need quick, good service, come here. read more

Point S Mt. Shasta - It's only flat on the bottom. - Tires Near Me - Mt. Shasta, California

First of all, you need to train your front counter people correctly. Giving your customers dirty looks and general rudeness? Shouldn't be part of your training policy, and I can't imagine that it is. I have been getting my car serviced here for six years and have pretty much always had good interactions with your staff. Not the overweight younger gal who was at the counter today. Unfriendly, flippant, and almost hostile doesn't - and shouldn't - cut it in the business world today. So, that's your first problem. Second is, $112 for a lube, oil filter job??? Even with synthetic oil, which I always get, it has never totalled more than $80. So what excuse does this nasty person at the counter give me? "Uh, you do realize we have tariffs in place now that affect the price of oil?" Really? That's your excuse for gouging the customer's wallet? Do you even know how tariffs work? Likely not. I told her, "Well, that will give me pause bringing my car to get serviced here in the future. I'll change my own oil." Nothing. No, "We apologize for the humongous increase in our fees" or anything like that. I used to give your company high marks. My advice: get rid of nasty, stupid people and hire only pleasant, people-oriented types who actually know what good customer service is. And, don't hide behind the pathetic excuse that Trump's reciprocal tariff policy somehow allows you to increase your fees by about 40%. This is highway robbery, in my eyes. You have lost a long-time, loyal customer. read more

Super quick and thorough Went in here with a flat tire this morning. Aaron was able to figure out the issue and fix it quickly. He explained what could have happened and how I can keep my tires safe in the future. He also let me know that they source new tires if I ever needed them- which is great to know. This shop is thorough and quick. Not to mention the amount they charged me was very reasonable too. Highly recommend this shop. Excellent work by Aaron! read more

My TRIP to Mt. Shasta exiting off I-5 ramp suddenly found my SUV ENGINE IDLE UP HIGH. Could not drop the RPM. Fortunately made a left at mainstreet n light, my hotel Cold Creek Inn pulled in and had 3 NIGHTS reserved. FORD ESCAPE idle would not reboot...TURNED IT OFF, later called around, texted my mechanic shop in San Jose, CALIF...he said ONE OF THREE PROBLEMS. DO NOT Drive IT. Next day tried to drive and it stayed in lower RPM and managed to get to POINT S right down the street from the iNN. JEREMY at the POINT S desk spoke to and was so nice, calmed me down and had Brandon one of the best mechanics there take a look. HE TAPPED On something which under the hood dropped the RPM. SAID easy fix. scheduled it and they ordered the PART. Left my car there overnight and next morning I came in and it took the mechanic literally 10 minutes to change out the I A C... took it for a roadway drive to see if it all balanced back. TOTALLY fixed this surprise and very dangerous issue and SERVICE was remarkable and again JEREMEY was so helpful and HONESTLY great garage for an unplanned travel REPAIR. THANK YOU POINT S read more

Point S Mt. Shasta - SHASTA - Tires Near Me - Mt. Shasta, California

On a 4.5 hour from home quick weened trip to Mt. Shasta a coolant line in my Passat blew up at 4pm on a Friday. I thought I was stranded until Monday and/or would need to trailer my car home but Brandon and the team at Point S saved the day. They miraculously sourced a part and installed it the very next morning for a very reasonable price. THANK YOU SO MUCH for fitting me into the super busy lineup and for being able to get me back on the road with excellent skills, communication, and professionalism. read more

I've never had any problems here, I like the fact that you can shop their tires online and find something within your budget and set up an appointment for the mount and balance. read more

Loved this place. Friendly, prompt, reasonably priced. Aarons a hottie. Trustworthy place.

We took our car into this place to get the brakes fixed, but they never got around to fixing the brakes. Instead they smashed up our car. After my husband gave them the keys they backed our car out and right into a pickup truck, crunching the rear end. Evidently it was just too much trouble to look in the rearview mirror before backing up our vehicle, and it wasn't their car anyway right? We are subjected to weeks of inconvenience to get it repaired, because of their stupidity. If you love your car think twice about what you might be dealing with, before you bring your car here. They never even said they were sorry for wrecking our car. read more

Starting with the initial call with Ashley and the follow through with Jeremy, the total experience was professional, courteous and totally satisfactory. I had heard good things about this company and my personal experience prompts me to pass that great recommendation on to others. You're professionalism, knowledge and customer service was a 10! read more

My tire light came on after going over a ledge on a turnout. I called Point S, and they said to come down and we would start with air pressure. One tire was slightly low, and magically the tire light disappeared after adding a little air. Both men I worked dealt with were friendly and very helpful. They charged nothing for this service, as they give free air pressure checks. I would recommend this company to ANYONE in need of tire service....either locals or vacationers. THANK YOU!!! read more

My daughter and I got a flat on 97. We drove 50 miles to Point S on a dinky space saver spare. We couldn't drive over 50MPH. You can imagine the joy of everyone behind us. We received many encouraging honks and gestures as the passed. We arrived at Point S exhausted and rattled. The staff made all the difference. They helped us right away. Our tire could not be repaired and they replaced it with a quality tire at a reasonable price. We were on the road with in 30 minutes. They turned a thorn in to a rose. Kudos to Point S Mount Shasta! You rock! read more

Our tire sensor light turned on during our trip from Reno to Seattle. We stayed in Mt. Shasta overnight and hit Point S early in the morning. They checked the pressure, fixed the light and we were on our way. No charge. Saved our butts here. The service was made all the more professional, as the tech's name was Aaron (Air-in. get it?) read more

I have lug studs damage to my tires every single time I leave them with my car. Have to pay for them for the damage they have done. This is the last time I am dealing this this facility. read more

Dishonest/incompetent employees. I brought 4 new rims out of the box and 4 new tires to be mounted and balanced. When I picked them up the employees said there was pre existing damage in form of scratches on all of the rims and a chunk missing from the outside bead, (on new rims which they and I both looked at when I dropped them off). I was then yelled at by the manager for asking questions about the damage. Sadly at this time, I cannot recommend Point S Tire. I can understand if they accidentally damaged my wheels, but to try and cover it up and lie to the customer is super bad form, especially for a Mt. Shasta business. read more

it's a scam they gonna rip you off don't go here, there's a guy in glasses try sell you stuff you don't need

We were traveling south on Highway 5 when my brakes started making noise. It was a Wednesday. They got me in that Friday morning and replaced all brake pads and the front rotors. Another shop could have said I needed rear rotors as well to make more money. Point S said they didn't need replacing yet. That's honest. Everyone there was friendly and helpful. read more

Thank you guys for providing great honest service. I highly recommend them! Aaron Burns

We were heading out of town and had an appointment in Sacramento and found that one of our tires had very little tread. Came in and they switched out tire and couldn't have been nicer or more professional. Thanks to Jeremy and Travis (Who also ended up checking all our other tires!) read more

Brandon was so gracious and helpful with our tire issue. He found a lug nut and installed for free! Thank you Brandon! You rock!

I've done business with point s for years. You can go to any one and get tires repaired replaced rotated and so much more. And if you purchased the tires at one of there locations(keep the receipt) then it's usually a free service, for the most part. Amazing staff at every location. Very knowledgeable and friendly from my experience. read more

We are visiting from the Bay Area and had low tire pressure. We were frantically looking for help and drove to Point S Tire shop and it was closed. Randy and Jennifer, the owners, happened to drive by their shop and stopped to help. They are angels! read more

Great service. Friendly staff. Was able to replace all 4 tires on our thanksgiving roadtrip north.

Just a heads up for anyone getting an alignment. They charge $52.50 to pull your car up on the rack for 5 minutes just to be told they can't do the alignment because they recommend a tie rod be replaced before the alignment. They couldn't even give me a quote how much the tie rod cost to replace until the next day? Literally minutes after they take it off the rack. I called les swab and they said inspections are free and if they can't do the alignment they dont charge a dime. I do not recommend this place. I was trying to go local, but got scammed. Paid 50 Buck for literally nothing. Was not even warned before. Would be nice if they actually told you if they can't align your car that they will charge you 50 bucks. Good luck to anyone that goes here. read more

I am a senior citizen and I had a blowout by the weed airport on my way home to Oregon I got a hold of Point S Tires to get a new tire and it cost me $343 for one tire I can understand kind of the $150 service charge but what I can't understand is why I had to pay for gas on top of the service charge and also they didn't get the tire and wheel back to me until the hottest part of the day and then they wouldn't even install the tire and wheel on my car I had to do it myself ! Fortunately when I was told the tow truck dropped me next door to Napa Auto and one of the guys working at Napa actually came out and installed my tire and wheel because my Jack wouldn't lift the car up high enough to get the new tire on read more

The service is outstanding, people are nice and they know what they are doing. If you're issue is out of their wheelhouse, they tell you and don't try to "fix" it half way. I know their prices are kinda high, but it's a great local business and sometimes you get what you pay for. read more

I took my little 12" trailer wheel in to have the valve stem replaced and they said, " we can have this done in 5 minutes," so I thought wow maybe they won't even charge me. Then they said it was $20, so I said, "nope, just give it back to me". We finally settled on a fair price, but I will NEVER go back there. read more

Efficient and friendly, and super low prices. It made up for having had the flat tire in the first place.

I am not only grateful but impressed with the exceptional customer service. The owner Randy makes it a point to ensure customer satisfaction. We noriced once we got to camp site two of our four tires treads were come off trailer. Randy sent repair guy out to campsite to replace tires. Price extremely fair for service. Greatful for exceptional customer service. Need tires or wheel service in Mt Shasta definitely call Randy first yiu won't be disappointed read more

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We rolled into this shop right at closing with a nail in the tire of our Tesla. We had been driving for 9 hours and we still had a 5 hour drive to get home. They were kind enough to stay late, consult with Tesla about the repair and not charge us an additional fee for keeping them after hours. Excellent repair job. Thank you for your compassion and expert service and for getting us home safely. If I could give more than 5 stars, I would! read more

Truck got put out of service last night at Shasta scale over a nail inside tire. Brand new 2020 tire when road service showed up tech claimed tire was not good anymore and had 6 nails in it but was true. Replaced it with a old 2017 tire that was re grooved. Had driver bring the "bad" tire back to our headquarters. Inspected our original tire and only had one nail in it! Over priced for a junk tire that it was replaced with. Never asked if I wanted a new or used just installed whatever he wanted. I would not recommend this place to anyone! read more

Point S Mt. Shasta - Tires Near Me - Mt. Shasta, California

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Went in for screw in tire and was out in a very short time!!!great place , people and attitude!!Very Professional and low prices will go back again and again!! read more

I made an appointment to have my car lubed, but had to wait an hour before my car was touched. They used to rotate tires for free with servicing, but now they charge $30 if you didn't buy your tires there. That's OK, but I didn't know that until I paid the bill. read more