We dropped in after getting our license plates because we needed to mount them. The entire staff…read morewas super helpful. Matt helped us get the screws for our plates, then Elliot even came out and put on the new mounting kit for us, which was an unexpected surprise. The store was also very organized and clean, and everyone gave superior customer service. We will definitely return!

We pulled up because the serpentine belt was going out on our trip to Shasta from the Rogue Valley…read more We pull up and David was outside helping a woman with the hood of her car open. Our car was making a loud sound, obviously, due to the problem. When my husband got out of the car, my husband tried to make a joke and said, "was that a little bit loud? Did it wake you up?" David said, "You might want to get that looked at." Then he told us that what we needed was "on aisle 8 in the store." There is no aisle 8. He was rude, unhelpful, and a real jerk when someone is coming up dealing with car problems. He should really stop and think about how he's treating people in his line of work. Yuck.

I came to replace a battery for my Nissan Pathfinder, after comparing prices with other local auto…read moreparts stores in town. NAPA auto parts gave me the best deal for a brand new battery and they replaced it for me at no extra cost. Cody, the store manger was super helpful, kind and attentive. I'm super grateful for the pleasant and professional customer service and highly recommend this store! God bless.

Miles from anywhere, a week left in my 3 week vacation, on the road since Seattle, a bolt is lose…read moreon the roof rack holding down the snowboards and its storming outside. Lift tickets for the morning at Northstar. How can this get any worse? Luckily for me, the GPS had found us Shasta Auto Supply. Looking for metric sizes in a "Made in the USA" city isn't easy but the salesman rifled though all the stock to find me a metric allen wrench set. He apologized for not having singles, but who the hell would stock only a 8mm allen wrench? I still have my boards today because the guy that helped me was sure they had a metric set and took the time to find the one (dust and all) in the store. Great to find such wonderful help when I was in such a pinch.

A few weeks ago we found a screw in our rental tire. We were lucky to meet a nice gentleman that…read moregave me a card for Point S. It was late and James of Point S came out to the Park in Weed, he assisted us to follow him back to the shop. Awesome care and service from James. Please give this young man a double raise. It was worth every penny. Thank you Point S for having an after hours service and for having James there. He took care of us. James is an asset to Point S. Mahalo, J & Ohana

We ran over a nail coming out of our hotel that pretty much destroyed the tire. This was the…read moreclosest tire shop and we limped in with just enough air in the tire to get us into the parking lot. I was bracing for a huge bill, a huge delay, or both - small town, limited options, we all know the story. But after we dropped the car off and walked to breakfast, their tech called to inform us that while the flat couldn't be fixed, they had a lightly used tire in our size, and they could install it for a very fair price. They completed the work by the time we finished breakfast and walked back. Very grateful for their friendly and courteous service.

Ethan is nus the person in charge of scheduling and he's fantastic. Game changer. Smart…read morearticulate. He's attuned to your needs. Excellent staffing change. I bought my Jeep here but service was so bad I would take it elsewhere for oil change. Light replacement etc. I had great results last week.

Great customer service and fairly reasonable smog prices especially when it's really the only shop…read morein Mount Shasta that is doing smog checks anymore

What an awesome place, the people are great and super helpful!…read moreThey fix my wheel bearing last minute on a holiday weekend! Good price, good people, I will be back if I ever have a problem!

Staff is friendly, approachable and straight-forward, and I trust that my vehicles are getting…read morereliable service. (Added bonus - the waiting room in their new location is very comfy)

These Two gentlemen helped me with my back right side passenger window that was shattered by a weed…read morewacker! Funny guys too! ‍

Refused to drive 30 minutes from mt Shasta even when offered an extra fee for fuel and drive time…read more Not too "mobile" after all. Must be nice to turn away potential clients

Helped us out in a pinch with our trailer hitch. Need it tightened down with a new lock washer and…read morethey took care of it for us, no charge. Thanks!!!

Routine maintenance, minor repairs, and major repairs all were done professionally and in a timely…read moremanner and at a fair price. Staff are all pleasant to deal with. I am very thankful that I can bring my Sprinter van to a local shop of their caliber. I could have ignored a noise. Thankfully Chris took a test drive and then remedied what would have progressed to a very serious and costly problem. Of course I'd prefer it if my vehicle never needed their help. Who likes car problems? When I need them, I'm happy to bring my vehicle in for their expert care.

Had to make a potty stop... at first, I went to the Rite Aid next door, but no restroom! WTF? I…read morebegrudgingly went back to the Chevron, preparing myself to take one last deep breath and hand sanitizer in my pocket. Instead, I found a lovely bathroom, at least for gas station standards. It was pretty large and fairly clean. There was even a hanging (fake) plant in the corner. Classy! When I rushed out, one of the workers there even said "hello" to me and I think she meant to say it too! LOL! I am shocked and pleased. I'll try to stop here again on our way home.

We needed air in our tire. We did but need fuel, but wanted a drink and snacks for the road. The…read moreclerk refused to turn on the air despite a purchase, insisting it had to be a fuel purchase. As someone who travels full time, I have never encountered such a firm refusal. Seriously? It's AIR. While I realize the equipment costs money to maintain, we were happy to spend money in the shop. We had just fueled up the night before and did not need fuel, but just needed air in a tire. Terrible customer service.

There's a cute bench in the shade where you can sit and have lunch. And a little stream with a…read morebridge over it. They have free poop bags by the trash can. There's a hotel with a bathroom. The only reason I'm deducting a star is because it costs more than the other chargers.

What's up: We had to do a quick supercharge session before hitting our next destination on the…read morelist: Lassen Volcanic National Park. Parking: There are 15 rear-in spots and 1 head-in. It was fairly busy when we arrived and there were only a handful of open spots. Environment: The chargers are located in the parking area near the Puerto Vallerta restaurant and O'Reilly Auto Parts. Once you see Black Bear Diner, turn into Commercial Ave. It'll lead you into a small shopping area towards the back. The area is ok but there's not much to do. For restrooms, we went to the market called Ray's Food Place; once inside, you'll see the sign towards the right of the building. There's also a ChargePoint charger not too far away. Yay/Nay/Meh: Meh. The area doesn't have much to do nearby. There was one trash can close by that was overfilled. It was convenient since it was right off the 5 FWY.

Yeah I had it exhaust manifold job done ended up costing me 555$ to fix what had been done the guy…read morerewired my O2 sensors which electrical Arc off the chassis causing my vehicle to blow fuses particularly camshaft sensor fuse I replace the fuse it was a $70 fuse did all the work myself so all together I have thrown away 625$ just from taking the captains advice so unless you have a lot of money to throw away I'd recommend that a person do it yourself! DYI or there are several other shops around the area just make sure you pick one that the Captain hasn't been fired from

Shipwrecked? Marooned? Call the Cap'n! He'll have you ready to set sail, in no time! Also,…read moreavailable for general maintenance to keep your ride ship shape! Excellent pricing. Awesome customer service. He keeps my 99 Ford running like a champ! I highly recommend Cap'ns Roadside Service. Sincerely, a very pleased customer. KimK