Had a main line water leak and got a recommendation for Valley Rooter. I called and made an appointment with Ken. He was able to find and fix the leak in a few hours. He kept me updated on his progress, respectful and charged a fair and reasonable price. I highly recommended Valley Rooter for your plumbing needs. read more

I like Ken. He knows his trade well. He's professional, courteous, ON TIME - actually EARLY and reliable. I had a clogged pipe and he took care of it. He is also cautious about not making a mess and if there is something to clean up, he takes care of it. Very reasonable price and great service. read more

I just want to say what a nice job Kenneth did at my house. I did not have water in my backyard, so a coworker recommended. I called valley Rooter. Kenneth book the appointment and came on time. He checked around and quickly found the issue. I was unaware the water was turned off at the main. However, I was treated very professionally. Yes I would recommend Valley Rooter and plumbing to a Friend. read more

Once again, owner Kenneth came through for us. So far we've called on him over three times (different issues over a few years). He fixes the problems. Charges are fair and reasonable. He really nice and professional. Thank you Kenneth. Our water heater repair is perfect. read more

excellent customer service very calm takes his time does the job perfect highly recommended

Away on a family vacation in Europe when house sitter informed us that our water heater intake feed line had sprung a leak. Contact Valley Rooter & Plumbing and they responded immediately. The quality of the work was best in class. The attention to detail was simply great and to be able to have confidence in the work being done while 1000s of miles away, we can't say enough positive things about the professionalism! Highly recommend! read more

This company is under new ownership! Kenneth was very responsive, easy to work with, reliable, timely and knowledgeable. He knew exactly what the problem was and fixed it right away, despite some of the challenges of removing old/stuck materials. He answered my questions and provided recommendations for a water softener per my request. I recommend this company. Thank you! read more

Ken has been a member of my gym for a few years and I gave him a chance when my mainline backup. He arrived within an hour of calling and was very helpful and fast, had us flowing again and no problems since then. read more

Valley Rooter and Plumbing came to my rescue at a desperate moment. One of my rental properties was thrashed to say the least. I had my hands full and needed help fast. Darren (Owner) and employee showed up on time, went straight to work and handles all the plumbing needs. The toilet, bathroom sink and kitchen sink were replaced and very professional. I couldn't be more pleased and thankful for their support. Thank you Valley Rooter & Plumbing. You guys were ROCK STARS and would call back if I need help again! read more

requested a plumber for a clogged drain that was for a commercial property. Was quoted $127 over the phone and within 1 hour the plumber came out and within 30min he snaked it and got it fixed. He did have to get his plumber boots on and get a little wet, (part of plumbing job), paid him in cash, then 10 min later returns and says his Boss is asking for another $100. He passed his phone and his boss demanded "give him another $100" when asked why, he replied "Fuck you give him another $100" ... this is the owner of the business Darren who is now cussing and yelling and getting no reply back or even a confrontation. he was told that he would have had a glimpse of another $100 if he was respectful.. never again will I do business with them, was using them for several occasions. Bye bye, no more money from me! very consistent with other reviews, the guy is a jerk and crap businessman. I suggest you contact the other hundreds of plumbers out there. read more

Valley Rooter & Plumbing has serviced my crazy old pipes for the past several years. Last week, their technician, Toby, was the best. He called to confirm, did a great job and was so very professional. Thank you. read more

These guys were GREAT! I have a very old home (built in 1949) and had been having issues with the drainage in the only bathroom both the sink and the tub. They came out, treated me well and after struggling with this slow backing up drainage for over 4 years have not had any trouble with it since they worked on it about 4 months ago. I appreciate your help Valley Rooter & Plumbing! read more

Darren is the best pumber ever!!! He arrives on time and gets right down to business. The prices are very reasonable and he is very personable. I referred him to my best friend and co-worker and she was very pleased with him as well. If you need a good plumber that won't break the bank, you need to give him a call. Oh and he speaks spanish too! read more

Stay away from this business!!! Total rip off. Never finished work and plays games on coming back. Gave 3 chances to make it right over the course of 2 weeks and never came back to finish. STAY AWAY from these people. Lots of plumbers out there and this one is not it. read more

I have never been treated so poorly in my whole life! The technician was 45 minutes and then called to tell me he just left his house! I was annoyed and did let him know... Then he proceeded to call me a fu..... B.... ! I have never met anyone so unprofessional in my life... read more

Yes they are the WORST plumbing company out there stay away. Very rude & unprofessional plumbers I have EVER had to do work for me. STAY AWAY. read more

My mom, who is a senior and disabled in Rialto, recently needed a clogged line cleared, so we contacted this company first, never having done business with them before. Darren answered the call and promptly sent his tech, Kenneth, within an hour. The problem was fixed very quickly without any unnecessary add-on services or extra charges for a weekend service call. We are very happy with the professional service, prompt response and reasonable price we paid. We would highly recommend Valley Rooter to anyone in the IE in need of a locally owned and operated plumbing repair job! read more

I have used the services of Valley Rooter & Plumbing for over 17 years and I have NEVER had a problem. They always come out within 24 hrs, most times the same day I call. I have never had any problems with Darren or anyone else who has worked for him. I always get prompt service, fair rates and the job is done quickly and correctly. They are the only plumber I use. read more

My father in law resides in an older home for the past few months he has had issues with the plumbing. Every time I've called Valley Rooter & Plumbing spoke with Daren who has provided great customer service. I recommend this place. read more

I literally just got off the phone with the most rude, unprofessional a**hole who acts as though he has come to bless the earth with his plumbing presence. He was condescending, pugilistic and should take a course in customer service. I told him my house was 5 years old and this was my first time filing a claim, he flat out said I was ignorant and continued to insult me in an aggressive manner as though I was wasting his time. I don't know if he was having a bad day or going through a divorce because he sounded like one bitter mess! So disgusted by his attitude. If he keeps it up he will continue to find himself sitting at home alone like he was at the time I made the call. read more

This company made an appointment to show up between 11-2 pm. I called at 2 pm and and the guy said between 2-3 pm. I called at 3 and he said he called me 20 minutes earlier because they were to busy. I never received a call. They never showed up, and when I was upset because I waited all day for a plumbing problem, he said I was acting "street". read more

Darren has always maintained our building plumbing issues fast, clean, and for a great price. We highly recommend them. They are very honest and professional. read more

Great experience with this company.... Called Valley Rooter & Plumbing for a main line problem today they were pleasant on the phone gave me a quote based on the information I provided and a time frame they would arrive. Justin arrived extremely quickly from Rancho to San Bernardino. Justin had a professional appearance, was professional in his work and very pleasant and even tempered. He explained exactly what he was doing before starting. He did not give up until the problem was found and fixed. Pricing/$$ was very reasonable for the problem and the time spent fixing it and he also cleaned up the area he was working in before he left. I will absolutely refer the company to family and friends and will use again if I have any other plumbing problems. read more