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    Valley Printers, Inc

    2.7 (3 reviews)

    Services - Valley Printers, Inc

    Copymaking services

    Printing

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    The UPS Store

    The UPS Store

    1.9
    (10 reviews)

    The owner, Marcio Sene, was extremely unprofessional, and based on other reviews, it seems I'm not…read morealone in this experience. I came in to return 4 Amazon curtains that looked completely identical- same packaging and no labels to distinguish them. Marcio told me to "take it up with Amazon," so I left and spent 40 minutes on the phone with an Amazon rep. They reassured me several times that if I placed all the curtains in one box, UPS could process the return with a single label since they were all from the same order. When I came back to the store and tried to explain this to Marcio, he immediately cut me off, saying I had 10 minutes because the store was closing soon. When I showed him the QR codes, he raised his voice, repeating "one QR code per package" over and over and even started snapping his fingers at me. He kept saying, "Amazon knows the rules, take it up with them," in a very dismissive tone. I left the store feeling humiliated and upset. While I understand it was close to closing time and I may have been misinformed from Amazon, his rudeness, raised voice, and overall attitude were completely unnecessary and unprofessional. I was also extremely frustrated after two failed attempts to return the items and a 40-minute call with Amazon that turned out to be a complete waste of time. Rather than showing any patience or willingness to help, he chose to be rude and dismissive. I will not be returning to this location, and honestly, the store would be much better off with a new owner.

    Went here today and as everyone else has already stated, Marcio Sene/Owner was incredibly…read moredisrespectful and belligerent. He seemed to enjoy it as he had smirks on his face while acting out with his rude behavior. I had 4 boxes in my arm and after returning one, I told him I had more returns. It was hard to miss. I stared at a minimum 3x, that I had additional returns. He still tried to skip to the gentleman behind me while I'm at the counter!!! I had to state loudly, Excuse me. I am not done. I told you I have more packages. He looked at me and smirked. It was a very deliberate action. Not to mention I'm visibly pregnant. He is a jerk and it's clear from all these negative reviews and the reviews on Google that he might actually enjoy mistreating people. I hope his store loses business until there is a new owner or until he learns how to treat people. It's unfortunate but I plan to contact UPS corporate to escalate my experience and the experience of everyone else. This is very serious and while this may be just one store, word of mouth is everything.

    Digital Image Printing

    Digital Image Printing

    4.2
    (5 reviews)

    I've supported Digital Printing since I started my business, probably almost 15 years ago. I gave…read morethem business to print and design business cards and paid a design fee to create my 2 part invoice forms. Apparently, the business sold at some point, to new owners and I've seen a price increase the past two years on my invoice prices. However, this year they are outrageous! When I asked why my invoices are over 750.00 dollars, now. I was told the 2 parts were hard to find. To make matters worse, I asked for my "paid for design" for my own logo and invoice work to be put on a JPEG. I wanted take my invoice somewhere else. I was told they didn't have it! I decided to price around and I'm happy to find my original pricing of 261.00 for the same exact print item, this even included the extra design fee, which I should've been able to get from Digital Printing! Now, either this new company is getting ripped off by their suppliers, or they are not treating the locals like they appreciate their business. I'm extremely disappointed. I strongly believe in supporting local businesses but not at this kind of difference. I hope they treat others better than they did me.

    The people at Digital Image go completely over and above any expectation we had. They designed…read moredifferent signage for us and then produced it in exactly the time frame as promised. We are completely satified with this company, the personnel there and the end product. They are professionals, ensure they understand what we want and then follow up to deliver. I rate them a 6 out of five for their professional products and service. My sincere thanks for all you do for us, especially on the short notice we usually request.

    Valley Printers, Inc - copyshops - Updated July 2026

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