I paid extra to have a package delivered in 3 days. After tracking the package it ended up being…read moredelayed and it took 4 days. I asked for a refund of the difference in price and was told they don't guarantee delivery dates. So why pay $20 more for an earlier delivery for a 17 ounce package ? Use USPS

This is place is run by a bunch of clowns. I needed to get a form notarized, so I called THREE…read moreTIMES one day an hour apart to check if there was a notary present that day, no answer. Did the same thing the next day, still no answer. Finally decided to drive over on my very short 45 minute break during work. Get all the way there and they said, oh our guy that notarizes forms isn't here today. If they had answered the phone one of the many times I called, this all could have been avoided. I wasted valuable time driving to the store and finding parking in crowded downtown Blacksburg just to have to turn back. I am beyond enraged. This business is horribly managed and can't hire a single employee that answers the phone.

Excellent service! Very helpful and wonderful customer service. I was very happy with the outcome…read moreand will return

How much does a fax or 5 pages to a domestic number and scan to email cost? I will let you guess…read moreagain. $20.00. HUH. Yes twenty dollars. Wow. When I asked the older man clerk, the break down cost, he sheeply told me, "Oh, $5.00 a page. I will charge you $10.00. What a scam. Be ready for snake oil. Be warned.

Wonderful service. Always happy to support a small local business. No matter how busy it is, it…read morealways feels like I am a priority. Highly recommend!

Always great and professional services we have been costumers for many years and always satisfiedread more

2 packages in one week late. One was $105 cake supposed to be delivered Wednesday prior to…read moreThanksgiving. Received it Friday too late. Other shoes supposed to arrive Friday according to company. Then supposed to arrive Monday per FedEx. Today on truck but not delivered ......maybe tomorrow. I've had FedEx packages that have been "out for delivery" for multiple days more than once. I will never knowingly order a product that uses FedEx for delivery. They are NOT dependable at all

My husband & I came here on a late Monday night to get some programs printed out…read more The staffer we worked with was super nice and she printed us out a test sample before she completed the rest. Super efficient and spendy but it gets the job done when you need full color or several copies.

Paul was fantastic to work with! I reached out with a very tight turnaround print request and he…read morepulled it off without any hesitation. He communicated well, was professional and delivered our rush order on time. I would certainly recommend him for any printing project! Rates were also reasonable considering the quality of the work. Thanks so much!

From the owner: We pride ourselves on providing exceptional customer service and one on one consulting to make sure…read moreyour design come to life. We offer a wide variety of products and services for both our consumer and commercial clients including printed photos, canvas, and posters, business necessities like business cards, forms, signs, and banners, customized gifts and promotional items.

Unreliable, Dishonest, and Costly…read more If you're a business owner working under tight deadlines--and especially if you don't have a personal connection to the owner--I strongly advise you to take your business elsewhere. My experience was not only financially costly, but it also harmed my client's timeline and trust. I was promised delivery of signs by Friday--an essential piece for my client's project. When I hadn't even received a proof by Wednesday, I called and was told it would be sent by end of day. Thursday came and went with no proof, and the same story repeated the following week. Despite daily follow-ups, including multiple team members trying to reach someone, no one followed through. I was repeatedly misled about progress: at one point I was told the signs were already in production, only to find out they hadn't even been started. There was never any proactive communication from their side at any point. Every call, every follow-up, and every attempt to move the project forward came from me or someone on my behalf. Not once did they reach out with an update, a delay notice, or any acknowledgment of the situation. Eventually, I had someone with a long-standing personal relationship with the owner step in to get a response. The owner falsely claimed the proof had already been sent and was likely sitting in a spam folder--it wasn't. That was simply not true. After numerous calls and interventions, I finally received the signs 11 days late, with no proof ever provided, and at a higher price than originally quoted. Throughout the process, communication was inconsistent, promises were broken, and accountability was non-existent. Most frustrating of all, I never even received as much as an apology for any of this. With the exception of one individual who genuinely tried to help, the rest of the staff I interacted with were generally rude, dismissive, and unhelpful. Even the owner--who was made fully aware of the situation--chose not to reach out to me directly, instead having someone unfamiliar with the issue handle it. I understand that delays and miscommunications can happen, but this experience went far beyond that. It was marked by dishonesty, poor communication, and an overall lack of professionalism. I will not do business with this company again, and I strongly caution any business owner--especially those working under deadlines--not to rely on them.

High quality signage and good customer service. They have made my real estate signage for the last…read more16 years and for the events I manage. All look great. I trust their work and recommend them.

You want to get books printed? Use Blurb.com - NOT Old Town Printing. They tried to charge me $147…read morefor 3 small portfolio books. Blurb cost me $50 and that included shipping. Beyond the ridiculous prices, the woman I was in contact with was rude and short with me. She didn't even seem like she really wanted my business, like my job was a nuisance to her. That's fine lady, I'll go elsewhere. I've never had the energy to post to Yelp, so the fact that I'm doing this means it really struck a nerve. DON'T GO HERE!!

I was in a search for a better print shop than the one literally next to my house was so…read moredespicable (A1 copies in Bburg), I found Old Town Printing in C'burg. Old Town has been friendly, quick, and most of all HELPFUL when we have difficult print jobs and they use their expertise for my benefit. A GREAT company! I would recommend Old Town Printing to anyone, and I haven't even received my order back yet to see the quality. The service alone is outstanding. The pricing is very reasonable as well. THANK YOU!