I attempted to take two packages to this location for UPS. I watched from my car while a pair of…read moremen left, one with a mask one without. So I walked in with my daughter not wearing a mask. Say what you will, but some people do have medical reasons for not wearing them. I don't owe anyone an explanation regarding my medical reasons, nor do I expect to be discriminated against as a result of. That in mind... while the man wearing the Cheetos T-shirt was assisting two customers rather slowly I might add, I stood about 15 feet away with my daughter and my two packages. A few minutes after waiting he looks to me directly and tells me... You need to put a mask on. So... I did. I put a mask on. It covered part of my mouth but not my nose. My daughter wore hers under her nose. A moment later the man is looking at ME again, and says... You need to wear the mask the right way. I say, "There's no law stating how I have to wear this mask." There isn't. In fact, already by the way he's treating me in front of other customers... I'm feeling incredibly discriminated against and harassed. I find it to be incredibly unprofessional for an employee to behave in this manner. He continues on with how I need to place it over my face. He did not tell my daughter how to wear her mask. I found that to be pretty odd, that he was so focused in upon me specifically. I said, you know what, I'll just leave. Frankly there are other means to mail off packages... so I went to the UPS office in Dublin and guess what... mailed my packages off for CHEAPER, and the woman there was a hell of a lot nicer and more professional... plus there was no wait. NRVShipping, shame on you... You will never have my business again, and you know, discrimination is bullshit. I've read several times Governor Northams speech and he clearly states that there are instances where people are NOT required to wear a mask, one of them being for health conditions. It is not for anyone at NRVShipping to determine what my health conditions are, or question me, or shame me publicly as a result of. Health conditions or not, I too still have things that I must do in life. Given the choice, I would certainly not have been coming into a shipping company of all places for a good time.

I ship a lot of stuff as I run e-commerce businesses so I come a lot and it's smooth most of the…read moretime but when i'm hustling trying to pack everything in time and I arrive at 5:50 (with the open sign still lit) and am told they don't feel like it because it's close to closing time it kinda rubs me the wrong way. I'll be shipping through the post office from now on but I have had some good experiences here no doubt.

GREAT customer service with a quick turnaround time! It was a breeze working with Kim. Her response…read moretime was instant. She made the entire process extremely easy, even down to the artwork! I told her upfront that she and her team had full creative control. The less decisions I had to make the better. I had 3 orders with 3 different artwork needs. First proofs, BOOM! APPROVED! DONE! Such a great experience! I highly recommend them and am looking forward to working with them on future orders!

The quality of the items we received were great! Great printing job and material…read more The only reason I wouldn't give 5 stars is because of the service. Getting in contact with my representative was harder than it should be. They were not very professional to begin with. After placing the order, I hadn't heard anything for over a week. I checked back with my rep because I'm pretty sure they had forgotten we placed the order. Later that night, we got the proof of the order - which tells me that they had forgotten. The whole ordering process took three weeks, not the creation of the order, the actual process. When it was finally proofed, the work was sloppy. It was frustrating to have to check up on the company that is supposed to be providing a service to you. My representative seemed annoyed with getting in contact with me. They automatically changed our delivery status to pick-up, instead of being shipped. What if I wanted to ship out my order our offices out of state? They could have asked. When I went to pick up the order, I opened the door to their facility and just stood there for a few minutes. No one was at the front to greet customers, it wasn't very inviting, it was awkward. When the attendant came out from the back, they acted like I shouldn't be there, not welcoming. They didn't ask how they could help, they just looked at me. We would only order from Press Press Merch again because of the high quality product. If they change how the front of the house operates and the customer service of the sales team, we would consider returning.

I've supported Digital Printing since I started my business, probably almost 15 years ago. I gave…read morethem business to print and design business cards and paid a design fee to create my 2 part invoice forms. Apparently, the business sold at some point, to new owners and I've seen a price increase the past two years on my invoice prices. However, this year they are outrageous! When I asked why my invoices are over 750.00 dollars, now. I was told the 2 parts were hard to find. To make matters worse, I asked for my "paid for design" for my own logo and invoice work to be put on a JPEG. I wanted take my invoice somewhere else. I was told they didn't have it! I decided to price around and I'm happy to find my original pricing of 261.00 for the same exact print item, this even included the extra design fee, which I should've been able to get from Digital Printing! Now, either this new company is getting ripped off by their suppliers, or they are not treating the locals like they appreciate their business. I'm extremely disappointed. I strongly believe in supporting local businesses but not at this kind of difference. I hope they treat others better than they did me.

The people at Digital Image go completely over and above any expectation we had. They designed…read moredifferent signage for us and then produced it in exactly the time frame as promised. We are completely satified with this company, the personnel there and the end product. They are professionals, ensure they understand what we want and then follow up to deliver. I rate them a 6 out of five for their professional products and service. My sincere thanks for all you do for us, especially on the short notice we usually request.

I can't say enough good things about this company. They set up our company network, manage all of…read moreour licensing, and take care of every IT and tech need we have. Whenever we need support, they're quick to respond and always fix the issue efficiently. The owner is extremely knowledgeable, personable, and genuinely cares about helping businesses succeed. I would absolutely recommend them to any business owner looking for trustworthy and top‑notch IT support.

service is buns every time I come here the opens signs on with the door locked. Had to come back 3…read moredifferent times because he couldn't fix it right the first time.

Came in for a new screen on my iPhone 16 pro max. He had to order the parts and gave me several…read moredifferent options price wise, which was great. I left my phone there on Tuesday and he had it done Thursday morning. Very straight forward and efficient. I definitely recommend this business and would use their service again.

Kyle was my hero today!! In a hurry, I left my phone on top of my car, and it died a tragic death…read more I got a replacement from the insurance company, but I had not backed my phone up and had some very important pictures and documents on it. I took it to other places in Roanoke who were quoting me $$$$, saying first they would have to put a new screen on it and then see IF they could access anything. Kyle took it in the back, got into it and transferred everything for me within an hour! This place is great!!!

I was able to get same day service and 2 hours faster than promised time. I had my screen glass on…read moreIPHONE 11 break. Justin and staff are friendly and informative. Glad they had screen replacement in stock. Prices are reasonable and fair...by the time you order screen and by tools needed to fit device, it comes out to the same price. Thank you so much for great and professional service. I went to Roanoke,VA location near Valley View Mall.

Rob took a look at some damaged parts I had, told me what he could figure out, told me what he…read morewasn't sure about, and then told me what he had no idea about. Then he called up another guy in town who might be able to solve my problem. In other words, he solved my problem in a way that made him no money whatsoever. And he didn't BS me. Computers are messy things. It takes a confident and customer-minded business to acknowledge that and still work to meet the customer's needs.

I came in to TwoRobs with a computer emergency (to me) towards the end of their day, they not only…read morediligently worked to identify the problem but even fixed it that day staying past their normal hours. The guys were so helpful and I will not be going to anywhere else for computer issues! Thanks Rob & the team!!!

20 years plus doing business with this Family! They are the best in the industry!! Customer…read moreservice above all the rest!!! Dewey

New River Engraving is professional, personal, and goes above and beyond to ensure a quality…read moreproduct. I've used them several times: for my entire sorority in college, at the country club I worked at post college, and now for my personal business. Every time they have surpassed my expectations and you can't beat the price! Jay is amazing! He is quick on responding, eager to satisfy the consumer, and just a delight. I will use them forever! Whether you're ordering 1,000 or 1, they're the way to go!