Since discovering this location it's the only one I use. They are very efficient and so very…read morehelpful. Especially with Amazon returns. If you don't know or understand something they walk you through it. They are always busy but no one gets impatient or short with customers.

I'm a company owner and recently had an employee complete Live Scan fingerprinting at this UPS…read moreStore location. During the conversation with staff, it was admitted that they frequently receive rejected fingerprint submissions (at least once a month), which immediately raised concerns. I mentioned that if prints look poor, "people just need lotion," but there was little effort to proactively address print quality during the actual appointment on their end. What was frustrating is that they also downplayed the issue by saying it's "easy to redo" if rejected -- which begs the question of why rejections are so common in the first place. I have over 35 employees who have completed Live Scans at other facilities with zero rejections, and this was never framed as a recurring issue elsewhere. When the rejection did occur, the store manager, Alonzo, blamed the DOJ and stated that DOJ "automatically rejects prints" with high volumes of prints due to older machines. This explanation doesn't hold up, as none of the dozens of other Live Scan facilities we use have experienced this issue. As a result, I now have to wait and potentially redo the entire process for an employee who reasonably assumed UPS was a reputable option for fingerprinting. My takeaway is that the prints are being done inefficiently, and if rejection rates are high enough that staff preemptively mention redoing them, this is probably not the best facility to choose for something as compliance-critical as Live Scan fingerprinting. That said, I am giving 2 stars because the staff did take the time to speak with me, and despite my frustration (I have very little tolerance for incompetence and lack of accountability), they did remain professional during the conversation.

I have been a box holder for 8 years and pricing has gone up consistently every year…read more This week we ordered medication from Kaiser and the staff handed it over to a stranger who took it home. This is a 90 day supply, retail cost about $3k. Only after losing my marbles did they get busy and start trying to figure out where it went. Life saving heart medication. Asked for a manager or owner call, NOTHING. Do better!

It smelt like lavender and shipping bubbles upon entry. The service was very hospitable and it is…read morealways neat and orderly when I use this company.

Such amazing service also gave us recommendations to restaurants…read more We had a great amount of signatures needed to be notarized she was patient kind and guided me. I would recommend my mailbox to all my friends

Excellent this is where you need mail or your packages or rent a mail box great customer service…read moreand great hours of service

I highly recommend this place. I started going here just to drop off mail. But they offer so much…read moremore. They have all your shipping needs covered. BUT! The customer service you receive here are over the top. They are always extremely nice and helpful. That means a lot to me. They have lots of parking and do other shopping without moving your car. I just have one word for this place. Awesome!

Excellent customer service and the staff were WILLING to help me ship my small item (medication)…read morevia cooler. The person even went with me to CVS to ensure they had an ice pack to keep my medication cool. However, the staff ended up making a cooler packed with an ice pack he had and shipped my item! The only part was that it was very expensive $$ to ship (fast priority) just to Riverside CA from Modesto, but it was worth it.

Always meets my needs! The young ladies at the counter are always the best! I was in need of a last…read moreminute printing job, and they had me in and out quick!

Yesterday ( April 30th ) I brought several USPS and UPS packages to be mailed - they were prepaid…read moreand labeled. My mother came along with me with a package to send via USPS. The young girl working behind the counter took all my packages, only gave me a receipt for 1, and set my bins down / or handed them to me and I set them down, but began to help my mother. After she got my mother's package labeled, we got busy talking and took off. I realized once I got back from work that I forgot my shipping bins at the center. I called, and the same girl answered. I explained I had accidentally forgotten my containers. The girl told me she thought they were trash and threw them away, she asked me if I wanted them back and I said yes please, my mother would be there to pick them up. I confirmed with the girl on the phone what their hours were, and she told me she would be there until 5:30pm. At 5:20 my mother called from the front door of A+ Shipping center, it was LOCKED. Doors were locked lights were off. They left early knowing that my mother was coming to collect my property. We will never use them again. The employee was rude!

Great store with quick and great service. Even if you bring a bunch of packages they will help you…read moreno problem.

Great friendly team that strives to provide the best service. From shipping, Amazon returns to…read morenotary, I have not been disappointed. I

I come here often to mail things to my son. They're always so friendly and helpful. My son lives…read moreout of the country and everything needs to go through a custom check, which can be very time-consuming. I've had a different employee every time and each time the worker was friendly and patient.

long story short.... some fragile fascinator hats that I…read moreadorned with everything from papers to feathers needed to get from CA to Nola, LA to my BFF. I visited AIM, Destiny to be exact, a couple of weeks before the hats would be ready for transit. she looked at the 1 I had brought & had an idea that I was happy with. I returned 2 weeks later, with 6 hats. Destiny & Liz worked on the shipment package for more than an hour. I left after they were done & the box was placed in the hands of UPS. delivery was to be in 7 days. YAY! It happened. all in perfect, amazing condition!!! Liz & Destiny, thank you for making me & my BFF soooo happy!!!! marian*

I had a bit of a slow start during this visit. I arrived shortly after opening, and the staff…read moremember on duty was still focused on opening tasks rather than being ready to assist customers. That said, she was kind and, once available, provided helpful support--even suggesting a way for me to save money on the copies I needed, which I appreciated. I visit this location often for Amazon returns and have also used their shipping services. Overall, I've found the staff to be helpful, though there's an opportunity to strengthen customer engagement--especially during opening hours. I really value having this store in our Ceres community and would love to see it continue to grow into a place known for both efficiency and warm, welcoming service.

I can see why this establishment has such low rating. The attitude from these girls behind the…read morecounter, and I do mean girls not women needs major improvements. They need to understand that without the customers, they would be out of the job. Their customer service needs major improvements. Their attitude towards me is that I'm an inconvenience to them. They need to either find another line of work that doesn't deal with customers or improve their attitude. What people like this, I would rather take my business to FedEx. I've been to FedEx locations before and I guarantee you, they treat their customers better than an inconvenience. Quality of service:D Quality of product: not applicable. Price: not applicable

I have been using this office for years. Customer service is good never had any issues. And I will…read morebe referring people in the future.

The people at Postal Connection are knowledgeable, and pleasant and so helpful!…read more I have recommended them to all my friends!

Friendly knowledgeable staff. I stopped in yesterday to get…read moresome shredding done. Oh you know moving and FINALLY Getting rid of useless paper products accumulated in my extra room. I had several brown paper bags of old bank statements, old credit cards, checks from old bank accounts and years and years of old tax documents. It did cost a bit more than I wanted to spend byt with a AAA card they provided a 5% discount. I feel much happier without all that paper. And let me give a shout out to the nice lady that had to deal with an angry lady in the other line. She kept her cool with an upset customer.

This is an update to an earlier review. I have been a customer here for several years, and they…read morecontinue to be as good as I could ask for in this trade. As I said before back in 2020, solid firm, does business as expected and beyond. My only negative and it is not directed at them, is the dullards that drive the wrong way in the parking lot in front of them, creating a hazard for all concerned.