Swapped my wife's OEM stereo in her 2016 Subaru forester to an updated carplay model. Looks great…read moreinstalled & all features work perfectly. Thanks! Would definitely recommend this business.

The best place to buy and install car audio…read more The Best Place to Buy and Install Car Audio? Think Again. I am writing to express my profound dissatisfaction with the services provided by Short Circuit Electronics over the past four years. Despite my investment in a comprehensive sound system upgrade--from the alternator to the subwoofers--I ended up spending three times what was necessary, only to be met with a series of unresolved issues. Initially, I upgraded my door and rear deck speakers twice, trying various brands including Alpine Type S, Alpine Type R, and JL C2. Later, I installed DS18 speakers (purchased elsewhere) with separate tweeters, and the improvement was remarkable--they sounded noticeably clearer, crisper, and louder, exactly as I had requested. Despite my inquiries about alternative brands, the installer repeatedly dismissed them by stating, "No, no, they're junk, and you won't be happy with them." Clearly, I made the right choice with DS18 speakers. Why insist on doing things your way when I am the one paying? The four-channel amplifier was replaced after the initial installation. However, when I sought to upgrade the equipment I had purchased, my request was refused with the remark, "You were jamming too hard." Is that not the very purpose of a sound system? Similarly, the subwoofer amplifier was replaced once after installation, and I upgraded my subwoofers and enclosure twice within a year--yet he refused to accept any of my previous purchases for trade-in or buyback. From the outset, he encouraged me to go all out with high-powered equipment, yet I found myself returning to his shop nearly every week with persistent problems. The issues extended even to the alternator. I was not advised that an upgrade would eventually be necessary until problems began to occur. After finally ordering a larger alternator and having it installed, it quickly became damaged. Although it was returned for repairs and reinstalled, I started noticing strange noises. When I returned for assistance, he assured me, "Everything is installed correctly. Your alternator looks fine, and you don't need a second battery." However, the alternator continued to deteriorate; my interior lights dimmed, and even testing the battery revealed inconsistent power. On my next visit, he immediately stated, "You need a new battery," prompting me to replace it--but the issues persisted. Additionally, the head unit (an Alpine) he installed began malfunctioning after a few months. The unit would freeze and emit a buzzing noise, forcing me to turn off the car and restart it. When I showed him a video of the problem, his response was, "I don't know why this is happening." This was particularly disappointing, as he was the only professional working on my car after the dealership. Ultimately, after further evaluation, he then declared, "You need a second battery." I had already raised this concern before, yet by that point my alternator was completely compromised. After installing the second battery, he had the audacity to remark, "Your sub hits deeper and better now." This is simply unacceptable. At that point, I refused to let him work on my car any further. I replaced the alternator elsewhere, and all subsequent issues were resolved. What kind of professional with 25 years of experience treats a customer this way? I will never return to Short Circuit Electronics. Sincerely, Mohammad

Helped me make my first "legit" camera purchase. Guided me through the entire process in a kind and…read morepositive manner.

I would not normally review an electronics store but, this is a rare case. I am a photographer…read moreand finding true professional gear in the Roanoke Valley is about impossible now that some of the older privately owned camera stores have been bought out. Luckily Lee Hartman saw a market and grabbed it. The selection may not be huge but they try to keep in stock what a photographer would need in the way of lenses and camera bodies. Sure, you can buy online and get a wider selection or maybe cheaper. But I love being able to try out what I buy, I also support my local stores. If I try it there, I buy it there. The price is usually right in line with the street price if you consider the shipping.

I was VERY happy with my service there. I had no idea what kind of new stereo i wanted and the…read morewalked me through some options to help me find the one that was the best fit for my needs, not the one that was the most expensive. The actual instillation time was fast and they made sure i was comfortable with everything before I left the lot. Highly recommended.

Excellent service . Had a radio installed in my Jeep Wrangler and did a great job. Great prices on…read morestereos and installation . Installed quickly .

Target distribution Center sucks for anybody delivering there…read more. The people are very unprofessional and they don't give a crap about anything they take away over your mouth 6 to 10 hours for two pallets which is ridiculous

Drivers, get comfortable when you get here. They take hours to unload. Safety vest is required to…read moreenter. Refuse load or argue with broker for detention.

They ruined my GameCube game. I went to their store Tuesday afternoon to get my copy of Sonic…read moreAdventure 2 Battle resurfaced. I asked the clerk if I could get my it done and they said yes but they would have to try to resurface it on the highest setting, I said okay. they get done with it and I pay the fee for the resurface and a copy of the legend of Zelda wind waker. I get home to test it out and my GameCube can't read it, it spins for about 5 seconds then stops. I tried wiping outward with a microfiber cloth to see if it would help but nothing. And here's the thing before I got the game resurfaced it worked to an extent. Getting through the start up and a little bit into the game and when it got to a certain cutscene it couldn't read it. But now it can't read it at all. im convinced that they shouldn't have buffer my game at the highest setting and maybe it wouldn't have ruined it. Either way I'm very upset I can't play my game anymore .

BUYER BEWARE: I bought a vintage Atari 2600 console from them on eBay. The console arrived…read more(postmarked from Roanoke, VA) stuffed into a medium-sized USPS Priority Mail box with *zero* padding save for a couple of pieces of packing paper stuck on the top - the bottom and sides of the console were flush against the inside of the box and completely unprotected. Needless to say after going through the cross-country USPS gauntlet the console arrived DOA. Whoever handles their eBay account was completely unapologetic about it when I contacted them about the issue. They did offer a refund, but the guy I dealt with was a total jerk about it. When I asked if he'd be cool with getting a piece of vintage gear shipped to him packed like that, his response was "I'm not the kind of person to let little things bother me. Let me know if you want to return it, otherwise, please don't contact me with silly questions again. Thanks." When I told him I'd let the Atari collecting community know about his attitude, his response was "Haha, shouldn't be too big of a community. I'm sorry you are so upset, but it is what it is." I find this contempt for their customers appalling and won't be a return customer. UPDATE: So (ignoring the Tech Exchange moron's utterly stupid advice to return the thing using the same horrible packing materials they sent it in) I packed the broken console up securely using proper packing materials- lots of bubble wrap and packing peanuts, securely enclosed in a big sturdy box. You could throw that thing off a cliff and it'd be fine. Got a message from eBay today. Apparently the Tech Exchange opened a case with eBay and tried (unsuccessfully) to weasel out of giving me a refund by claiming that they received it "in different condition than how it was shipped". Nice try but no dice: I shipped it back in the exact condition I got it. News flash: ship electronics with zero padding and a box that's way too small and chances are excellent that it'll *break* before it arrives at the buyer's address. Case closed. eBay denied the Tech Exchange idiot's pathetic and *dishonest* claim and refunded my money. The Tech Exchange now has at least one less customer and another bit of bad feedback on their eBay profile. Buyer beware.

Always knowledgeable and helpful. I have continued to use…read morethem even as I moved from the area.

Crutchfield is one of the few remaining stores with salesman who are knowledgeable of the products…read morethey sell. I wish I had gone to talk to them first before blindly buying a receiver at Costco based on reviews only. Biggest mistake since I am not happy with my purchase. I will definitely replace it with a receiver that was demonstrated to me at the Crutchfield showroom. No pressure to buy which made it a pleasant visit.

Our plasma tv required repairs and Mr Hurt clearly explained that an electrical surge had probably…read morefried the HDMI input and could require a new main processor board. He charged a very reasonable fee to perform the diagnosis and informed us of the total cost if the board needed replacement. A few days later I received a phone call confirming the board needed replacement and he said the part would arrive in a few days. I agreed to the repair and the tv was fixed a few days later. Overall very pleasant experience and reasonable bill.

Not listed on Yelp or Google but this is a nice Radio Shack that is close by. Cheerful greeting…read moreas we walked in the door. Friendly staff. The young man was able to get exactly what we needed in a short time. Could have possibly bought this cheaper at WalMart but it would have taken an hour of my time instead of 7 minutes .

My Dell desktop computer was slow, locking up. They found a faulty hard drive. Installed a new one…read more Upload my old files. Works great now. Quick turn around, reasonable price. I highly recommend them

Sloppy Workmanship, Broken Components, and Misplaced Trust I…read morebrought my Alienware Aurora R10 gaming desktop here for a BIOS recovery issue. I chose this shop because the owner's son was very respectful and well-mannered, so I decided to give them an opportunity. Despite being a 7-year-old system, the shop seemed amazed by the premium hardware inside, including a Ryzen 9 16-core CPU, an NVIDIA RTX 2080 Ti with 11GB of Samsung GDDR6 video memory, 64GB of gaming RAM, and 4TB of total storage (a 2TB SSD and a 2TB hybrid OEM Barracuda HDD). Unfortunately, my trust was completely misplaced due to incredibly sloppy workmanship all the way around. The Key Issues: Hardware Damage: The technician forced the internal power supply swing-arm shut without properly routing the wires. They snapped the locking clip entirely off my secondary 2TB hybrid hard drive port, destroying the drive (which housed my entire Steam library) and leaving plastic debris inside the case. Misrouted & Disconnected Wi-Fi: The WLAN module wireless antenna wires were routed incorrectly and completely disconnected, just sitting loosely in front of the chip. I had to manually reconnect them myself just to get my Wi-Fi working. Incorrect Assembly & Error Codes: They plugged the liquid cooling pump and the CPU radiator fan into the wrong motherboard headers. This threw an error banner on boot, which the owner tried to click past and dismiss as "nothing" until I investigated it myself and pointed out the reversed cables. Missing Safety Parts: They left three motherboard screws completely out of the system. Even worse, they forgot to reinstall my plastic GPU support bracket and a rear PCIe slot cover, leaving a heavy graphics card sagging with zero support and an open hole in the chassis. Inconsistent Communication: I was told they desoldered the BIOS chip to program it externally, but visual inspection showed no evidence of any desoldering work on the original board. It cost me $364 in labor, diagnostics, and a replacement motherboard, plus the cost of a ruined hard drive. Now I have to make a separate trip back after the 4th of July just to retrieve the structural parts they left out of my machine. If you have high-end hardware, buyer beware.