This business never fails to amaze me. They are so friendly and helpful and always seem to be there…read morewhen I need them. Today I needed a dryer and they made sure that I got a dryer today. In the past, I had an emergency need for a refrigerator and they had one delivered to me the same day. I can recommend this business if you're looking for friendliness, good service, and good products. Thank you for never letting me down.

I recently purchased a washer and dryer from Lotts. From my initial visit to the point of…read moreinstallation service was exceptional. Everyone wore masks in the store and while in my home. Jennifer and one of her employees came to my house to make sure the appliances would fit. And Jennifer spoke with me on the phone several times, patiently answering all my questions. I purchased the appliances on a Thursday and they were delivered the following Wednesday in the time-frame given. I am thankful for the great service--and that I was able to purchase from a local enterprise instead of a big box store.

Unfair business practices, buyer beware!! Ordered furniture 12/28/23 from Dylan T. Dressers were…read moredelivered fairly quickly but the delivery men did not honor the contract agreement to relocate old furniture; furthermore, they put a huge scratch in my hardwood floors. Dylan stated he called multiple times about my bed and the manager stated they documented all calls. The call log only had one call recorded in 9 months. Attempted to return the furniture and they refused to accept stating I only had 30 days yet the invoice does not mention this at all. Asked for money back on the bed I never received and they sent it back to a card the was closed then shrugged their shoulders when I told them, like they had no idea what to do about it. Have called the corporate office for a resolution but I expect to have to notify an attorney.

The unprofessional conduct and lack of customer service from their sales associates to the store…read moremanager, (Steve Tincher) is appalling. It started on Black Friday before closing when sales associates were standing by the door complaining about numbers. The young guy that was assigned to us was rude, pushy, and then lied to obtain the sale. Saturday morning when we decided to proceed with the purchase, we were told that our set was no longer available new and had to take the floor model with no additional discount. We agreed with the understanding that it was a different sales associate. The following day/Sunday, we called to order the matching sectional. No sales pitch was needed yet we were put on hold for a ridiculous amount of time then rushed when the associate got on just to get our basic information. She said the finance office would call us back. We had to leave messages for two days until they returned our call to officially order the sectional. When the sectional did arrive, the men dropped it on the ground directly from the truck (didn't even lower the step). It was raining and instead of using appropriate moving equipment, they put holes in the plastic to carry to the door. They then set the two separate parts on their ends where rain dripped into the ripped holes onto the new furniture. When we got the new set inside, the ends were soaked. We had to have heaters running to dry it out. We contacted the store to ask for a credit and the matching pillows for compensation. They suggested ordering a replacement but waiting another month and dealing with their drivers again was not a good enough solution. Becki said the manager would contact us Thursday. No such communication was received. On Saturday, WE had to reach out to him/Steve in which he only offered a minimal discount. He arrogantly suggested it was sufficient for the numerous issues we had experienced. We countered. He/Steve refused to resolve the situation over $50? How incredibly incompetent and another display of their poor customer service. None of the 3 pieces of furniture are what was advertised, promised, or in the condition agreed at purchase. No one at Grand accepted accountability. I would NEVER recommend this store, and the corporate office needs to evaluate the individuals they put in a management/community role.

Pretty nice place. Seemed to have a good mix of items. We found a nice brass lamp for $55. Didn't…read morebuy it, but that seems like a fair price for it. Lots of cute lamps there actually. Will likely be back if we're in the area again. Good sized store. Staff seems pretty friendly as well.

Very friendly staff. Found a couple items to buy. It's a decent sized antique store. Was easy to…read morepark out front on the street.

I bought a queen size moderately priced, (around $500) from Boxdrop over a year ago. The mattress…read moreis very comfortable, far more so than other higher-priced mattresses I have bought in the past. I most definitely recommend the mattress I bought from BoxDrop Shenandoah!

John was very polite and friendly! He helped me pick out the perfect bed at an excellent price, and…read moreworked with me despite me changing things up a few times on him. I really appreciate everything he did for me and I highly recommend him if you need a mattress!

My sister has been talking about this store for years! So, we came on a beautiful fall day and the…read moredrive was absolutely amazing! The store is a lot bigger than I expected and full of Amish made furniture and crafty country decorating items for the home. They were setting up for a Christmas open house and I would love to come back for that.

From the owner: Amish Furniture Gift shop…read moreHome decor

My all-time favorite place to shop in the neighborhood. The owner, Carlton stocks some really cool…read moreitems and little-known brands and tries to accommodate a decent range of price points, but be prepared to pay a little extra for quality. They stock accessories and a range of Outdoor Items, Military Items, Furniture and Clothes. Things go on sale rarely, so don't be afraid to bite the bullet if you see something you like! You probably won't get it for less anytime soon, and everything I've gotten has been totally worth the price. You can also request for them to call you if you're looking for a certain item and they get it in.