The service they provide is phenomenal. I took my dog to clean her and the dog washing station is…read morefully stocked

Unacceptable shopping experience on Tuesday, August 12, 2025 @ Waynesboro, Va location. Visited…read morestore to locate hog fencing panels for a deck railing project. 3 visible employees, all "busy", none waiting on customers. When asked about hfp, I was directed to look in the outdoor section. Walked around for 10 minutes, located labeled cattle fencing panels, but no hfp. Re-entered store, again inquired about hfp, again was told where to find them. Then the staff person who first directed me, reluctantly told me to follow her. She led me back outside, showed me the cattle fencing panels, and tersely said the hfp were stacked on top (no signage visible). She then walked off. Obviously, customer service is not a priority to the staff at Tractor Supply in Waynesboro. I shall take my business elsewhere, which doesn't matter to TS.​

DO NOT use the 1 to 2 day delivery, although it is free it will cost you in time lost on tracking…read moredown your shipment. It took this inept company 10 days to deliver a simple shipment of flooring boxes. The product was in the local store (Yes I should have just gone and gotten it myself) but they shipped the order from half way across the country. A company of Bozos...

Boo!! I went for soil, flower pots and an ice scraper. Every single saucer for the large pots I…read morebought was full of bird poop and there were zero employees in the garden section I guess since it's February. So, no large saucers. I went to the Automotive section for the ice scraper -- none there. So passing the self-checkout I asked the employee standing there and she pointed me to automotive. When I told her they weren't there she looked it up in her phone and sent me to aisle 45 at the other end of the store. I hunted everywhere in this aisle of cleaning supplies, nearby end caps, but, nothing of the sort. I went to check out. No regular checkouts were open, only self-checkout. The employee did not ask me if I found my ice scraper. When I went to scan the saucers for my small flower pots, they did not have barcodes or any tags. Based on my HD experience thus far, I imagined the hassle and long wait ahead in finding the code or price for these items, and just decided to leave them there un-bought. As I was leaving, the employee did grab the saucers and ask me if I forgot them, so that's a plus!, but I told her they had no bar codes so I couldn't scan them and left. I expected HD to be nicer, more expensive and WAY better than Lowe's and Walmart which I also have access to and carry the items I needed (maybe based on my experience with HD in NJ and Atlanta? I'd never been to this one). I go to the Lowe's a lot and am sorry I ever thought them a step down from HD! At Lowe's, the employees ALWAYS personally help me locate an item when I ask them for directions.

This historic hardware store, founded in the 1800s, is a true small-town gem. The staff is friendly…read moreand knowledgeable, always ready to help. They have a great selection of hardware, tools, and supplies.

Fantastic selection and outstanding service. There isn't a question or problem that their…read moreknowledgeable sales associates can't help with, including working with customers 1-on-1 to find the exact item for your needs. Skip the big box stores and go directly to Martin!

We had a good experience here getting materials for a small playhouse we wanted to put in our front…read moreyard. We we're trying to match it with off white paint to our home exterior and they were helpful.

Good service, nice people. Better quality lumber & better prices on it than at the big box stores…read more The best paint department around. I love this place.

Under new ownership and thriving! Every time I visit, Wintergreen Hardware is expanding their…read moreselection and improving the property. The store looks incredible and is a super valuable asset to the community. I am thrilled if I can get what I need here instead of through Amazon or at the big box stores. Jackson is always kind and helpful. Service is excellent. If they don't have what you need, just ask and they can probably get it for you. I have found some real gems in the garden section here too and at excellent prices. I am so grateful for this local resource and encourage folks to purchase here whenever possible. Even if you find a deal elsewhere that is a few dollars cheaper, your investment in our community is well spent here!

Great selection and wonderful service. It's so nice to have this terrific hardware store in our…read morecommunity.

Not open, even though their online hours say they are. We were looking forward to visitingread more

This "store" is never open. Ever. Clearly the owner is not a motivated seller, or a welcoming…read morestorekeeper. Sad. Maybe wait for his inevitable future estate sale?

It's that time of year heading into Spring and Summer where you can find most of your yard and…read morelandscaping products at Ace!! They also carry a variety of grill, pool, and home decor as well!! Everyone that I encountered was very nice and I would especially like to recognize Faye, who was the cashier that helped me with all my needs. I also like that this location shelves and sales local product homemade community from my Mennonite family/community, it's nice to see they truly support our community. They carry the best from Stihl, Green Egg, Yeti and many other well know brands. A special side note they carry ammo as well!!

I try to support local businesses whenever I can, especially when buying equipment I plan to use…read moreregularly. I would much rather buy locally from a dealer, build a relationship, and know that if something goes wrong, the business will stand behind what they sell. Unfortunately, that has not been my experience with Rockingham Ace Hardware in Waynesboro. I first bought a 4-stroke trimmer for around $450, and it broke within the first hour of use. They replaced it, but the replacement also broke within an hour the same day. After that, I upgraded to a more expensive 2-stroke trimmer, nearly twice the price, and returned the 4-stroke. Unfortunately, that 2-stroke trimmer broke within one season. I then bought another 2-stroke trimmer from them to use while the first one was being repaired, and that one broke within a month as well. When I brought it in, I was told the issue was fuel-related and was charged $50 for the repair. I explained that I use the same fuel in my other equipment, including two blowers, another string trimmer, and a hedge trimmer, and those machines all run fine. I also asked whether this particular trimmer was unusually sensitive to fuel or possibly defective, but I was told it was a maintenance issue. For someone trying to buy dependable equipment for personal use and support a local store, this has been very disappointing. I was hoping to have a good local place to buy and service equipment, but after multiple failures and being charged for a repair on a nearly new machine, I do not feel they stand behind the products they sell. At this point, I will likely have to buy equipment online instead, which is unfortunate because I would prefer to keep my money local. Based on my experience, I cannot recommend Rockingham Ace Hardware in Waynesboro.