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Best Buy - Roanoke

Best Buy - Roanoke

(58 reviews)

$$

I just bought some stuff online for the holiday sale season and thought I'd stop in to pick up an…read moreitem in person. Maybe look around to see if there was any other deal to be had. How bad could it be? The answer is pretty dire. The parking lot was a nightmare, as this store is at the end of a row of stores with pedestrians aimlessly milling at their own pace through the single road to get there. Walking into the store, it was cavernous but really rather empty. Some of the carpet was messy, particularly remarkable when you consider the horde of Roombas and other similar devices that are in stock here; apparently they don't have one of their own. I had a few theoretical tech needs but couldn't find anything to meet them in stock. But whatever, I went to pick up the one thing I'd already bought. I opened my pickup email, and clicked a link. It told me to go to the checkout line. The checkout line was painfully slow, with a few people talking endlessly, in part about the store's rewards program and in part about other needlessly complex minutiae of their transaction. When the line in front of me didn't move for ten minutes and the other one did, I hopped over, but a *store employee* cut in front of me in order to use his employee discount to buy a bag of chips. Slowly. While chatting it up. Only after that did I actually get any service, at which point I was told that the line for pickup was a customer service desk elsewhere that wasn't immediately obvious. And only after another wait did I finally receive the singular item I came for and get the hell out of there. If this experience was supposed to compete with online shopping, this industry won't be around much longer.

Do not ever buy anything from Best Buy in Roanoke va. They had an 85" tv for sale on line and we…read morecalled to make sure it was there. They said yes so we drove 3.5 hours to get it Surprise surprise turned out there was no such tv in there store. So be careful.

Cyberline Computer Systems - Now offering Apple Products

Cyberline Computer Systems

(7 reviews)

Sam and the staff at Cyberline have been nothing but top notch for the business I use to work for…read moreand for us in our personal needs in pc. I have had older windows PCs rebuilt by Cyberline and made into a tank and it worked better than most new computers. We needed a MacBook and Sam came through with a beast of a machine and has everything we asked for. We had a small problem with it afterwards as expected from a used pc and Sam made it right and made it right fast. Regardless of the bad experiences other may have had, I can say this, I have been doing business with these guys for years and I don't believe they would mistreat or mislead anyone into buying something that isn't real or true. Cyberline keep up the good work!!!!!!!!!!!

Don't do any business at cyberline,.sold my wife and i an imac,told us it was 2011 model retailed…read morein 2012.27 inch screen. Turns out it is an early 2008 computer with a 24 inch screen.they have not offered to help in any way other than to refund less 25 percent restocking fee. If i could give less than 1 star i would. I checked another imac they have advertised as a 2011 on showroom floor,in the about my imac tab it says it also is a 2008,then they try to cover it by saying that is the production date of processor. nothing but lies covered in more lies. It really is sad when you place your trust in someone to help you make an informed purchase only to discover later than they did nothing more than take advantage of your lack of knowledge.

The Tech Exchange - electronics - Updated May 2026

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