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    Valley-Optometry

    3.6 (43 reviews)
    Closed 8:30 am - 5:30 pm

    Services - Valley-Optometry

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Valley-Optometry Photos

    Recommended Reviews - Valley-Optometry

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    11 years ago

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    9 years ago

    These ladies are AWESOME! !!!! They have helped me each time my son has broken his glasses.

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    14 years ago

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    Ask the Community - Valley-Optometry

    Review Highlights - Valley-Optometry

    Nguyen will make you feel like you have been his patient forever because he wants you to be part of his story...

    Mentioned in 12 reviews

    Read more highlights

    Brookside Optometric Group - A  Frame Option I liked

    Brookside Optometric Group

    4.2(278 reviews)
    2.5 mi
    $$

    I've been in and out of this place due to insurance purposes but lately I've been paying out of…read morepocket. So I came back. I've always liked this place more compared to the other optometrists I've gone to.

    My review is in reference to the optical sales department. I've been a loyal patient and customer…read morehere for over ten years and have watched Brookside continuously go downhill as it appears they are trying to cut operating costs. My family of three all wear glasses and we've all had trouble getting our glasses in a timely manner. Three times now our lenses have come back with quality issues. Currently, it seems they're shipping out to a lab in Texas, causing around three weeks turn around. We've also had issues with the lenses' quality being subpar now (cracks not caused by us dropping/damaging, sunglasses lenses being too light), and the repairs also take another three weeks to fix. A handful of times we weren't notified that glasses were ready for pick up, despite us calling in for updates. They rely on a text system to alert us, but we haven't always gotten an alert to our phone numbers on file. Additionally, frame brand options keep dwindling. Brookside no longer carries the variety we originally came here for. Furthermore, it's frustrating to call and get to talk to an AI assistant robot. If I wanted big box instead of a Stockton business, I'd not be shopping here. You try and talk to someone, but their hands seem tied to their business model. Unfortunately, it is time to take our family's needs elsewhere.

    Photos
    Brookside Optometric Group - Frame Options, many more options on several walls.

    Frame Options, many more options on several walls.

    Brookside Optometric Group - A  Frame Option I liked

    A Frame Option I liked

    Brookside Optometric Group

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    Valley Optometric Group

    Valley Optometric Group

    4.3(104 reviews)
    27.9 mi
    $$
    Established in 1992
    Speaks Spanish

    Very welcoming and the work is excellent. I have attended this practice for over 40 years. I have…read morenot ever had a bad visit.

    I had a very negative experience with valley optometric. They advertised contacts online at a…read moresignificant discount to me. I purchased these contacts and picked them up upon delivery. The next day I received a call and was told it was a mistake on their part and I needed to give the contacts back. I was disappointed and felt it was not my fault that this mistake happened so I went in to speak to the manager Lillian. She explained it was one of her employee's mistake and was asking for me to give the contacts back. I asked them to please, if I give the contacts back to hang on to them for me so I can purchase them directly from you due to the inconvenience of this mix-up. At this point she threatened to kick me out of the practice if I did not give back the contacts. I told them I had a receipt and proof of the discount offer and had no obligation to give them back but as a courtesy I would give them back to them if they would accommodate me by hanging on to them and selling them to me at the price that was correct not the erroneous one caused by their employees mistake. Lillian angrily said she would see what she could do and proceeded to get me kicked out of the practice because I would not respond to her threats so she carried through on her threat to kick me out of the practice. I was given false advertisement and tricked into this problem by their mistake. When I asked for an accommodation and agreed to pay the amount they wanted that was not enough for them. I would not recommend them to anyone. They have signs all over saying that they will adjust your glasses at your own risk. This means if they break your glasses in attempting to adjust them you are financially responsible. Apparently though if they make a mistake and they are responsible for something they will put all the blame on the customer Make threats and carry through on these threats if they don't get exactly what they want.

    Photos
    Valley Optometric Group
    Valley Optometric Group
    Valley Optometric Group

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    Valley-Optometry - optometrists - Updated May 2026

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