great service great staff, they treat you nicely. I drive…read moreabout 40 minutes to Midtown Optometry because of the service they give, highly recomended

This was a great experience. I walked in and staff checked my glasses to get my prescription…read more Before returning them to me she cleaned them! Ray was super friendly and clearly explained the initial part of the exam. One of the exam rooms is Star Wars themed. It's a friendly and welcoming environment. I highly recommend!

I've been in and out of this place due to insurance purposes but lately I've been paying out of…read morepocket. So I came back. I've always liked this place more compared to the other optometrists I've gone to.

My review is in reference to the optical sales department. I've been a loyal patient and customer…read morehere for over ten years and have watched Brookside continuously go downhill as it appears they are trying to cut operating costs. My family of three all wear glasses and we've all had trouble getting our glasses in a timely manner. Three times now our lenses have come back with quality issues. Currently, it seems they're shipping out to a lab in Texas, causing around three weeks turn around. We've also had issues with the lenses' quality being subpar now (cracks not caused by us dropping/damaging, sunglasses lenses being too light), and the repairs also take another three weeks to fix. A handful of times we weren't notified that glasses were ready for pick up, despite us calling in for updates. They rely on a text system to alert us, but we haven't always gotten an alert to our phone numbers on file. Additionally, frame brand options keep dwindling. Brookside no longer carries the variety we originally came here for. Furthermore, it's frustrating to call and get to talk to an AI assistant robot. If I wanted big box instead of a Stockton business, I'd not be shopping here. You try and talk to someone, but their hands seem tied to their business model. Unfortunately, it is time to take our family's needs elsewhere.

The entire staff is amazing. Dr. Ho will make sure your lenses are correct and Lanna will help you…read morewith frames and making sure your lenses are the right type for you. 5 stars.

I needed an eye exam and a friend recommended All City Optometry. I called the office and spoke…read morewith Vanessa. She was very pleasant and had an available appointment in less than two weeks! She also handled all my insurance business. The office is very clean, has a 'boutique' feel and in a great location. Bill greeted me and was nice and friendly. I appreciated the Doctor being on time and not having to wait. Dr. Ho is personable, I immediately felt comfortable and relaxed. We discussed my past eye health and he took the time to answer questions. Dr. Ho is thorough and knowledgeable. After my exam, Lanna showed me many styles of frames and I never felt rushed. She is friendly and funny! Lanna is well-informed about eye-wear, what looks good for your face shape and fits well (without slipping down your nose bridge!). All City has a great selection of frames, from Maui Jim sunglasses to other affordable styles. Both of my glasses were ready in eight days! I made an appointment and Lanna fitted them. My experience at All City was incredible. If you are looking for a personable, knowledgeable optometrist, I highly recommend Dr. Ho at All City. The entire staff at All City is amazing!

Dr Whitted recently retired and I am so lost. I miss the good service and I am having a hard time…read moretrying to replace his void. Thank you Doc for all the years of great service. You are so awesome in my book. Take Care.

Very friendly staff and Dr. Whitted is a great doctor. He is nice and personable and there is a…read morelittle area for kids with toys and books which i appreciated. I have recommended this office to family and friends.

Very welcoming and the work is excellent. I have attended this practice for over 40 years. I have…read morenot ever had a bad visit.

I had a very negative experience with valley optometric. They advertised contacts online at a…read moresignificant discount to me. I purchased these contacts and picked them up upon delivery. The next day I received a call and was told it was a mistake on their part and I needed to give the contacts back. I was disappointed and felt it was not my fault that this mistake happened so I went in to speak to the manager Lillian. She explained it was one of her employee's mistake and was asking for me to give the contacts back. I asked them to please, if I give the contacts back to hang on to them for me so I can purchase them directly from you due to the inconvenience of this mix-up. At this point she threatened to kick me out of the practice if I did not give back the contacts. I told them I had a receipt and proof of the discount offer and had no obligation to give them back but as a courtesy I would give them back to them if they would accommodate me by hanging on to them and selling them to me at the price that was correct not the erroneous one caused by their employees mistake. Lillian angrily said she would see what she could do and proceeded to get me kicked out of the practice because I would not respond to her threats so she carried through on her threat to kick me out of the practice. I was given false advertisement and tricked into this problem by their mistake. When I asked for an accommodation and agreed to pay the amount they wanted that was not enough for them. I would not recommend them to anyone. They have signs all over saying that they will adjust your glasses at your own risk. This means if they break your glasses in attempting to adjust them you are financially responsible. Apparently though if they make a mistake and they are responsible for something they will put all the blame on the customer Make threats and carry through on these threats if they don't get exactly what they want.

I had a very disappointing experience with the receptionist, Brittany, at the Costco optometrist…read moreoffice. I stopped by because I had run out of my right contact lens and simply asked if there was a sample or something close I could use temporarily since I don't have glasses. Instead of showing any understanding, she was rude, dismissive, and made me feel embarrassed while repeatedly saying there was nothing she could do because of "Costco policy." She even told me I couldn't speak with the doctor on duty because that doctor didn't perform my exam. Thankfully, the doctor was kind and gave me a spare lens, but Brittany's behavior made the entire experience very unpleasant.

Went for a new prescription and contact lenses fitting. Customer service was ok, they aren't rude…read morejust not friendly. Dr was good.

Jennifer & Alyssa were funny and welcoming. Jennifer checked me in and hooked me up when I came in…read moretoday! It was a raffle day and I won and her energy is just hella funny and contagious. Love to see people who actually enjoy their job and their patients! Never have an issue when I come here. I always receive the utmost care.

it is easy to make an appointment. The office is nice and clean, and the staff is very helpful and…read moreprompt. The doctor listens and explains everything in details at my yearly checkup. I got my cataract surgery by Dr Ethan Tittler - very smooth and thoughtful. He explained the procedures in details during the consultation and prior to the procedure. I have my follow-up schedule before the surgery, and I received my reminder from their text system in advance. Well done. Highly recommend.

I should have contacted them sooner, as I needed a prescription for contacts. When I called to make…read morean appointment, they scheduled me for the very next day. My visit went smoothly, and the staff were kind and helpful. I highly recommend this place for eye exams.

Great care with patients. Staff is also helpful and professional. Both gals in the office are…read moreawesome!!!

Great place! The staff is wonderful and the Dr. is kind and informative. They didn't push their…read moreeyewear on me, which I appreciated! I did buy contacts though. Positive experience!

I had a very disappointing experience picking up my mom's eyeglasses this morning. We arrived well…read moreahead of their posted hours, at 8:25 a.m., since they are supposed to open from 8:30 to 5:30. Unfortunately, the staff member didn't arrive until 8:50, and when she did, she was extremely dismissive and had a really bad attitude. We had confirmed the appointment the day before, so the delay and the disrespect were completely unnecessary and frustrating.