Listen, y'all. I'm a single mom working two jobs, my credit is less than great, and as a wise man…read moreonce said, "the rent is too d*mn high." I really thought my only options were gonna be dilapidated, roach-infested, in the slums of Phoenix, or some combination of the three. Enter Nora and Prestige realty. First of all, she's the absolute sweetest. Throughout the process, she never made me feel judged or like I was a lost cause. Her whole demeanor was so uplifting, she seemed excited to help me and that made me feel excited, too. She pulled up several options in my budget & that would work with my credit, options I didn't even know existed! We settled on a beautiful, renovated studio in the downtown area, I applied and got approved within an hour. When I tell you I got in my vehicle and cried the happiest of tears. I never thought I'd see the day! I'll be recommending everyone, literally everyone, I know to Prestige Realty and especially to Nora. I now have a beautiful, cozy little home that I would have never found on my own and I can't thank her enough. Try this place, seriously. You've got nothing to lose and everything to gain.

This place is a complete life saver!! My husband and I worked with Silvia & she found us an amazing…read moreplace within the week. They are responsive, thorough, caring & effective. Silvia went on the apartment tour with us & made us much more comfortable. We've just moved in today & our new place is a dream. If you're struggling to find your next home, don't have the best credit & don't want to waste money on endless application fees; this is the place for you. Thank you guys so much!!

There saying I'm in debt for 3000$+ they ain't worth a fuck do not rent from them they are scammers…read moreand will get you for every dollar they can try for. Quality of living was shitty, Value is shit. Any service or maintenance request was never answered!!! ROACHES‼‼‼‼ A SHITTY SHADY BUISNESS

Absolutely horrible the way they treated a young family who were amazing stewards of the home they…read morelived in. Ryan Boxrud gave us no help throughout. We could never get a hold of him and he lied to our faces. But he was more than happy to leave a note on our door giving us 30 days to move out and take our entire security deposit after a year without any contact. Didn't even give us a heads up, just a cold note on the door. I can't imagine treating people the way they did.

FLAWLESS. If you're buying or refinancing, Jeremy and team are a type-a-gen-x dream come true;…read moreorganized, responsive, and on top of every detail. They made our home buying experience completely seamless. Thank you Jeremy and Christy, you really were amazing to work with!

Jeremy was incredible to work with! He was extremely communicative, kind, and trustworthy…read morethroughout the entire process. We really appreciated how transparent he was and how willing he was to answer all of our questions. Our prequalification form was delivered in less than a day to our email, which we appreciated the swift deliverance. Even though we ultimately decided to go with a different lender to take advantage of incentives through a new build, we genuinely enjoyed working with him and would absolutely recommend him to our friends and family & will keep him in mind for the future in real estate. Highly professional and truly cares about his clients! Thank you Jeremy & Fairway Mortgage for taking the lead in getting us into the real estate world!

I've been working with Lance for managing our rental property for a little over a year. He is…read morehighly responsive, and is determined to provide excellent support when issues arise. His expertise in the local market here in AZ is outstanding, which helped us get our property rented in a timely fashion. I highly recommend Helios!

Do NOT use Helio's Property Management ever!!! They don't care about their tenants a single bit…read more Not having A/C at your units multiple days/weeks should be a crime in AZ during the summer. Horrible.

This "school" is just a money grab. I got sucked in because the price was lower than others and it…read morewas online. You have 6 months to complete the course and pass the in-person ONLY final or pay a $99 extension fee. It's $25 extra each time you take the final and driving to remote locations to take the exam, which you are set up to fail. Many of the questions are not even in the course material and you can pass their practice exams repeatedly, but none of those questions are on the final exam either. 3 fails and you're out about $600 with nothing to show for it.

Jeff is an asshole. There is no one in their office, and I can't get through to anyone on the…read morephone. This company is a joke. I had to look up Jeff's actual office number, and got berated for calling him on that line. I'm just trying to finish my test, and I got no support. Aside from the many typos in the curriculum, this course is a joke and there is no support. Stay away! Update: After being berated by Jeff, my account got cancelled which was paid for, so now I can't finish the contract writing course. Thanks Jeff!

Bob is a runs a great property management company. If you want to go on vacation without renters…read morecalling you, I highly recommend his services. He's great at inspecting the homes and taking care of the tenants.

I have been renting from All Points gong on my 4th year now. Bob, Jesus, Allen and team have all…read morebeen awesome. They always provide immediate response and take action to correct the issue. It is such a pleasure to know they are always available to assist as needed and take pride in the property they support. Thank you all for your hard work and dedication to your renters.

We have worked with Capstone Realty Professionals for 10+ years across a portfolio of rental…read moreproperties, and the quality of service has been consistently outstanding. Stephanie Bennett is an exceptional property manager and a genuine pleasure to work with. She has an extraordinary ability to anticipate what needs attention, keep multiple issues moving simultaneously, and resolve problems quickly and sensibly. Whether she is managing a repair, coordinating a turnover, handling a lease renewal, working with tenants and vendors, or following up on an HOA matter, Stephanie communicates clearly, exercises excellent judgment, and treats every property as though it were her own. Her responsiveness, warmth and all-round professionalism give us enormous confidence. I would also like to recognize Yaz Darrah, who is one of Capstone's unsung heroes. Over the years, Yaz has done wonderful work managing listings, monitoring market interest, providing thoughtful pricing recommendations, reviewing applications, coordinating leases and move-ins, and keeping the administrative details firmly on track. She combines sound market judgment with remarkable efficiency and a wonderfully positive attitude. Stephanie and Yaz exemplify what excellent property management should look like: proactive, dependable, knowledgeable and genuinely committed to their clients. We feel extremely fortunate to have them, and the wider Capstone team, looking after our properties. Five stars without hesitation.

UPDATE: Called the office and was told "Christa was away for lunch". Not 45 seconds later, Christa…read morecalls a DIFFERENT resident from her desk. When do the lies stop with this company? Charged multiple fees for a document they had for multiple months due to "system issues". Now that the fees have been collected "no retroactive credits are available". Be advised these people and scammers and try to get every fee/charge they can.

I would like to preface my review that I had zero dealings with anyone else at Real Estate…read moreManagment Network, LLC otherwise known as REMNLLC. I do not know or have had any interaction with "Frank" or "Jo". Chadwick Myers aka Chadwyke Myers with remnllc or Real Estate Managment Network, LLC, should be avoided in the property management realm if you are a tenant if at all possible. The few times I saw him in person and during working hours, he smelled strongly of alcohol and was difficult to communicate with due to his level of inebriation. I would not expect to have any communication with this property manager. It's apparent that previous water damage to the property I was renting existed due to pure negligence as I had contacted him about a water leak in the guest bathroom, and he never responded or fixed the issue. There was water damage to the bathroom as a result, which upon move out I was NOT charged for. I should also add that I wasn't charged for any water damage that was pre-existing to the property. The sink in the kitchen had rotten wood that I had pointed out to him and in turn added a foul odor to the property. There's also rotten flooring throughout the property. I was charged for a plethora of pre-existing damages to the property that were annotated on my move in checklist and also noted by Chadwick himself upon move that he said he would come take a look at later, which he did not... and ultimately grossly and wrongly overcharged me for. There were also complications with his billing system which resulted in being charged twice for rent for multiple months. I was charged double rent for two months in his system, and received no response from him via telephone or email when trying to contact to fix/resolve issue. I did have some concern as he has obvious alcohol/substance abuse issues and had presented himself to the apartment on a few occasions in an obvious inebriated state. He's impossible to communicate with on any level. He repeats himself constantly and doesn't comprehend much of what you are trying to convey to him. I literally had no hot water for my whole lease. With a month left on the lease, the upstairs neighbor, who was probably the best neighbor I've ever had, needed professional plumber to work on a clogged sink. I asked the plumber to take a look at the hot water issue, as Chadwick had still not even attempted to troubleshoot the problem. Chadwick had showed up, unannounced, at the same time so he is fully aware of the issue. The plumber had found some complication with the HVAC system and the hot water system that requires re-circulator be running in order to have hot water. Unfortunately, the unit is loud, I work from home, and you can not run the hot water and the air conditioner at the same time. So with a month left on my lease, and ample notice per rental agreement, I decided not to renew as it was evident that Chadwick was going to continue being a pain to deal with. Upon move out he kept my deposit as well as charged me 850 dollars on top of it for all the items listed on my move in checklist. He will not provide the checklist I submitted to him, won't respond to any emails or phone calls. I'm not in the country, so I am unable to challenge in court so he's taking full advantage of that fact. I hope this warning keeps future tenants from having to deal with this. I have never had an unfavorable rental experience, and I have been renting properties since 2000.

If at all Possible stay clear from working with Jim Mitchell National Sales Manager. I have been…read moreTrying to get my Home refi Since July, He Actually got involved and started to try and Help in October and just like any New Person you speak to on the phone, It all sounds great at first and sounds like they truly want to help, But sadly every time he said ALL IS GOOD, Nothing Happen, Week after week. It may not be his Job to handle this, BUT if you are saying you will take care of it and handle it from here and PROMISE that you will get it done and then you Don't, Well then it falls on you that you have failed to follow through. Sighssssssssssss

I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!

I don't even know where to start, other than this has been the absolute worst experience I've ever…read moreencountered with renting a place. I've never written a negative review before, but this one is well deserved. We initially secured the condo via a signed contract back in 03/25 directly with the landlords after we toured the property and were assured the place would be fully furnished when we moved in on 01/12/2026. A few days before we were due to travel to AZ, I got a call from a property manager (Andrea Robidoux) who works for Fort Lowell telling us that she would managing the lease. I didn't think much of it at,the time, but right off the start, I had to pay a $50 background check fee that I didn't plan on given that I already had a signed contract, then I had to correct several items in the lease agreement including the correct exit date of 04/12/26, which I was told (by Andrea) that I had to accept 04/30/26 (even tho the original contract clearly states 04/12/26) and that any remaining days not used would be refunded but only to find out AFTER the fact (when I called Fort Lowell directly) that I would held liable for the entire month of April even if I gave a 30 day notice and left on the 12th of April. The real problems started when we met Andrea at the property on the scheduled move-in date. That's when we realized that this was Andrea's first time actually seeing the condo (we know this because she told us so and we had to direct her by phone where to go when she arrived at the complex). When we all walked into the condo, there was a VERY nasty odor (more of a stench) that can be smelled before you even enter the front door (it was so bad that Andrea had an asthma attack and had to go out to the balcony for some fresh air to finally breath normally). Then we saw all the obvious issues such as carpet stains, the dirt everywhere, the dust accumulation on all the windows/blinds, ceiling fans, fixtures, etc.. After Andrea left (without going over anything in the condo and without providing any documentation such as an emergency contact list, association Bylaws, move-in check list, etc.), we began to notice many more issues such as Clothes dryer not working properly (exhaust vent blocked), refrigerator ice maker not working, dishwasher drawer broken, fireplace not working, HVAC making LOUD noises and not working properly, the only couch was heavily stained from grease/dirt, tiles in both showers were stained black from grease/dirt, leaking kitchen faucet, cracked bathroom sink, stains and hair on bed headboard, broken vacuum cleaner, only 1 working smoke detector and none in the bedrooms (against code), anything that can be touched in the kitchen was sticky & very greasy, major dirt under all the beds & around night stands, trash in the garage, etc... Additionally, there were many missing essentials such as absolutely no started toilet paper, napkins, cleaning supplies, no complete sets of dishes/glasses, no bathroom waste baskets, no salt/pepper shakers, no broom/dust pan, no mop/pail, visible stains on some of the bed sheets and all pillows had stains and nasty odor, no mattress protectors or mattress pads or pillow protectors (disgusting and against code), no working vacuum, etc.. We contacted Andrea and she advised us and even encouraged us to go and purchase what ever we needed that was missing including a vacuum and assured us that we would reimbursed so we purchased only the necessities and we spent the next 4 days cleaning the place only to be told afterwards that we will NOT be reimbursed for the $200 vacuum and the response I got from Andrea was "it's not my vacuum". We have caught Andrea on many occasions either blatantly lying to us or she is REALLY forgetful because she's managing so many properties and can't keep track (I believe it's it a little of both scenarios) I even scheduled a meeting with Andrea and the landlords to review all the issues and request that they refund the cost of the vacuum, remove the $350 cleaning fee since we actually did most of the cleaning and provide a small reasonable reduction of the monthly rent because the property was not what was originally agreed upon, but they refused all of it. There were many, many more issues not mentioned here (all fully documented), but bottom line, Andrea (and Fort Lowell Management) didn't do diligence by verifying condition of condo prior to accepting to manage this property which resulted in us dealing with major issues in what was supposed to be our vacation time. Stay as far away from this company and specifically Andrea Robidoux. Additionally stay away from any properties owned by WILLOUGHBY INVESTMENTS AND SERVICES, LLC (landlords).

Kinda funny reading some of these reviews. I don't think these people realize what they rented…read more I've stayed with Canyon two different times. They're not a landlord. They are an extended stay hotel. I guess you can't fix ignorance. Oh well. I've had a great experience. I do contract work here in the Phoenix area. And as I said this is my second time staying with them for three to four months each. As long as you follow the rules and pay on time, everything is great. I think that was the problem with these clowns here who complained. :)

Shadow company, mostly communicate by text. Slow to reply and act on maintenance request. Cancel…read morerequest without working on them. Lease ends in 90 days, given 60 day notice to vacate. Never late on rent no issues other than on their part with maintenance calls. Trying to force me to buy home by ending lease early. Property priced too high for a "starter home" not interested in going into debt when market crashes! Glasd to leave! arly.