1. Valley Clinical Laboratory

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Grass Valley, CA

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Valley Clinical Laboratory

5.0 (5 reviews)
Closed • 7:30 am - 4:30 pm

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3 years ago

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4 years ago

Excellent customer service. Responsive. Easy to make appointments. Much better than Quest.

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Quest Diagnostics - Nasty hematoma. This was a week after the blood draw.

Quest Diagnostics

2.0(26 reviews)
0.4 mi

I went to Quest as a walk-in. I didn't have to wait to long about 20 minutes. The phlebotomist…read more who took my blood was very friendly and I am not ot one who likes needles, (I cover my head) but I must say it did not hurt whatsoever. The people who wrote the terrible comments about their experience with Quest, must have been pushy and rude, You get more with Kindness and understanding, something that some people can't comprehend. Good luck with your endeavors in our small town!

As somebody who gets super nervous in medical settings, especially when I have to give blood (it's…read moreto the point where I get clammy, pale, and feel like I am going to nearly faint) this Quest location in particular was FANTASTIC. Emree was awesome, I am 10 weeks pregnant and had to give a significant amount of blood (vials more than a usual test) and with her my anxieties were almost non-existent. I know it is not always easy to deal with patients like me and she made sure to draw my attention away from what was happening, made me feel SOOO at ease, dealt with my cartoon watching on my phone, and I have to say this is the first appointment where I could leave right after and did not get to the point where I felt like I was about to faint. I could barely even "feel" the needle which is RARE. I have months more to go in my pregnancy and really hope she is there for my future appointments. Emree, if you read this, YOU ROCK. And special shoutout to the other woman who had loads of squishies ready for us trypanophobics :)

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Quest Diagnostics
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Quest Diagnostics

Quest Diagnostics

2.8(9 reviews)
8.2 mi

In the past, this Quest lab had some bad review one came from me. But Quest replaced the…read moreproblematic staff and the result is superior service and quality of the lab. This lab is very near my home so it is convenient for me. They have emergency good hours and will take walk in appointments in the mornings. One of the things I like best is the online scheduling. It is very easy to select dates and times. They Followup with email reminders and check in instructions. I also really appreciate the staff at Quest. I am always taken into the lab right away and the blood draw is quick, efficient and painless. The techs are very capable and experienced. Staff are always friendly and helpful. I recommend Quest Lab in Penn Valley, very highly. I trust and appreciate the people and test results here.

The staff is allowed to maintain several seriously unacceptable attitudes since no one within Quest…read moreis directly supervising their actions. They are rude and appear to be very lazy. They state that walk ins are accepted but every time I have gone in (and the suite has been empty) they deny service saying you need an appointment. If that is the case, take off the internet that you accept walk ins. This review is all about attitude and not about ability. I have no problems with their blood drawing skills. I sure wish that Dignity ran this office as they did in the past. Service was superior under Dignity. .

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Valley Clinical Laboratory - laboratorytesting - Updated October 2026

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