I want to give Keely who works at Dr. Nyugen's office a shout out. She went above and beyond in helping me reach out to the billing service. Keely was very patient with me. Dr.Nyugen is absolutely the best. He is kind, compassionate and takes time to listen. He has seen me thru some rough times medically. He answers emails within 24 hrs or sooner. read more

Sierra Care Physicians deserves zero star! My 5 star review goes with Dr. Xiong. After receiving this letter dumping me as a patient, I called to make an appointment with Dr. Xiong and was told I can only see Linda or another doctor but not my doctor. I had to spend almost 30 minutes begging for Dr. Xiong's new contact information. For those of you who haven't re-connected with her, she's at 273-2221. Go pick up an application and fill it out. After you're in the new system, her new practice will call you and make an appointment for you. I am so happy I am back with my favorite doctor. Your lost Sierra NOT Care Physicians! read more

Sierra Care Physicians - Family Practice Near Me - Grass Valley, California

Terrible experience trying to get a new provider. Have great insurance and they treated me like I was trash. Awesome way to care for your community. read more

I cannot say enough about Dr. Pa Soua Xiong, and Sierra Care Physicians, but I will try here! Dr. Xiong is profesional yet personable. she really listened to my Mother and all of her concerns. My mom is 93 and has a breadth of knowledge about her care and how she needs to be treated. My Mom loves Dr. Xiong, she felt "seen" and "heard" with Dr. Xiong, and that is saying a lot! Her trust in the doctor, and in Sierra Care Physicians office allows her, and me, to relax knowing our medical needs are being handled and that we are in good, no, great hands! The only job we have now is to heal. 10 Professional/ knowledgeable 10 personal/caring 10 Trust For a perfect score We recommend Sierra Care Physicians, and Dr. Pa Soua Xiong without hesitation, KT and RMT read more

I have been apart of Sierra Care for many years. My entire family has been as well. I cant say enough about the quality of care we have been given. Dr. Xiong takes her time with her patients and actually listens to them. I feel she goes above and beyond to make sure I get the care that I need. I have had the opportunity to see other doctors as well at Sierra Care and I can honestly say the care I have received has been just as amazing. Dr. Mara, Dr. Nguyen and Dr. Burt have all given me or my family members the same quality of care and I wouldn't trust anywhere else to take myself or my family but Sierra Care Physicians! read more

Being able to bring my children here for their healthcare has been the best decision Ive ever made. I am greeted with smiles from everyone, its so contagious all the smiles you cant help but to be in a great mood. The office itself caters to any and all children needs to provide the best care experience, they even give out little toys, Knick knacks, and even Dum Dum lollipops to make sure your child or children can feel welcomed in a new environment. My children recieve pediatric care and ive had the pleasure to know all of the providers, Dr Curtis, Dr. Harris, and Dr Joyce. each provider has seen my children before and they have been huge helps with making sure my children are thriving and healthy. It would be an understatement to say this office is the best, they really care at Sierra Care Physicians! read more

Sierra Care Physicians - the staff welcomes all with open arms! - Family Practice Near Me - Grass Valley, California

Dr Xiong is the most compassionate and brilliant doctor I have ever met. She takes every concern my son has to heart and has stood by his side to help guide him in his medical journey. The staff at SCP goes above and beyond for their patients! Dr. Nguyen, Linda McIntosh and Dr. Xiong are wonderful and I could not trust a better team! read more

My doctor is Dr. Xiong. She is caring, thorough, and very knowledgeable. She diagnosed and successfully treated a rash that was missed by 3 other doctors, one of whom was a specialist. She's also great with women's health. She was not my wife's doctor but she did a procedure that confirmed my wife's uterus cancer. My wife would have waited at least 6 months to see an OBSTETRICIAN/GYNECOLOGIST because the waitlist was that long! Instead Dr. Xiong saw my wife during her lunchtime within a day and diagnosed and urgently sent my wife straight to the cancer doctor in less than 10 days. My wife is cancer free thanks to Dr. Xiong and is now also a patient of Dr. Xiong after Dr. Gaulter left. Thank you so much Dr. Xiong for everything you've done for my wife and me. I hope you read this. read more

Take my two children here. The pediatric team is always so friendly and professional. My kids love Dr Harris and Dr Curtis!

Close by convenient and they take all kinds of insurance and they can always get you in within a day or two if you need to be seen

This place is a joke. Have been waiting on a return call for several weeks because I didn't have an appointment for three years I was no longer considered a patient, even though I am 40, grew up here and have been a patient my whole life! Then I had to fill out a new application, yay I got approved, with a different doctor. So I call to make an apt to learn I don't have the same doctor and request to keep my same doctor that was over a month ago and have heard nothing! Today at 8:30 I call to get my daughter in to be seen, she has strep throat, she's nine. They tell me they are booked for today, okay how about tomorrow. I have to call back at 8 tomorrow morning and hope I am not on hold like I was today while they were filling their only openings! Thanks for nothing, you guys are terrible' read more

I've gone here all my life. The care is terrible. They don't seem to care as I had hip dysplasia complained about it a lot as a kid and they noticed it when I was 17. I pretty much wanted to stop going back completely but I got really sick recently and I need nausea pills as I am super dehydrated and everything, but can the dr call me back so I can get them? No. The wait is also terrible I'm usually waiting an hour for one simple appt. read more

Wow what a joke Dr. Peter Harris is and the receptionists for that mattered . My sister went to him because of some form of throat infection and he has not only made her wait over 48 hours to get results before prescribing medication but he did not even administer all the tests necessary to rule out what she has... she has been in excruciating pain for days and him and his staff have been nothing but a nightmare this whole experience. Then after days of waiting they tell us to go to the ER to get help.... why even be a doctors office if you are just going to send people away for something you could do. I'm in total shock at the unprofessional response from Dr. Harris and his staff. Do NOT go to this Dr! read more

I just read most of the yelp reviews which do not say much that is substantive. First off, this particular group of physicians is located in Grass Valley CA and Penn Valey Ca. Some of these reviews are not relevant in my judgment. I have been a patient with Sierra Care Physicians for probably 8-10 years and have had excellent care from at least 4 or five of the physicians and PAs that work there. I can get an appointment when I want one and have never been put on indefinite hold. Sure I understand they get busy and don't sweat it when I can't get in right away. I am an old man and know to call 911 if I am on death's door. Which I am not. So I say figure it out, you malcontents and be more responsible with your comments read more

This is a terrible office with scams that will make an appt for a year out and then not send any sort of check in or reminders and then they charge you $40 for a missed appt from a year out. As far as I'm concerned that is a scam to get money from people. Ridiculous. read more

So, the first red flag was they lost my paperwork twice when I was attempting to become a new patient here, unfortunately my insurance limits me to only so many doctors in such a small area I couldn't exactly pick from a huge selection and didn't want to make a long drive elsewhere (but as of now I made the decision to drive farther to be seen elsewhere). As others have noted the staff isn't the friendliest and have no problem making it noticed that your being there interferes with their down time and inconveniences them. I came in to be seen once for help with an eating disorder to which the nurse practitioner basically shrugged and said "well I don't know what you expect me to do, you can use google and try an actual facility in Roseville or Sacramento or something and get treatment there. I mean you're still eating right?" And made me feel completely invalidated and brushed off like I was an idiot to even seek help in the first place. Had they told me they don't treat eating disorders when I made the appointment then I wouldn't have bothered, but they knew thats what the appointment was for when I made it and had me come in anyways. So having the nurse practitioner tell me to my face they could do nothing for me was just all the more upsetting and I felt all the more humiliated when leaving. When I met with my PCP finally it was stressful because majority of the appointment was spent with her pressing her view of how I should consider a vitamin supplement to balance out the strength of a medication I was taking because if I ever decide to get pregnant then I could have a *healthy* baby even though I explained I didn't want kids and wouldn't allow myself to become a mom since I know I'm not mentally fit to be one. She continued going on and on about how wonderful babies were and what if my boyfriend wanted them or the man I marry someday wants them, I'm still young and can change my mind, etc - it was unbelievably uncomfortable and inappropriate to me because I felt so unheard and irritatingly pressured. The last straw was when I booked an appointment and called ahead to explain I took a wrong turn, got lost from there, and would be running late, the rude receptionist that answered told me the directions again and told me to come in anyways. When I got there 5 mins after hanging up, I was turned away and told to reschedule and given a $40 missed appointment fee. So I've removed myself from SierraCare and since have gone elsewhere. I personally wouldn't recommend this place after each encounter I've had. read more

Absolutely worst group of doctors and staff in Grass Valley. They take zero time with your child. All they do is stare at their tablet and ask you a few questions. Go elsewhere where a doctor actually cares and the front staff does not treat you like cattle. read more

Sierra Care Physicians is a terrible system of care. The receptionists immediately put you on hold and frequently do not return. They do not ask if you have a serious medical problem. They are rude and hostile and it is my belief that they will withhold services out of spite. It has been my experience that they do not relay information to the physicians, and frequently they send prescription orders to the wrong pharmacy causing patients to go without important medication. It has been my impression that they do not care. read more

BEST doctors and best staff ever! I cannot say enough about my expierences here. Everything was fabulous.... 1. the receptionist was friendly, helpful and intelligent 2. the waiting room was clean and had plenty for the kids to play with 3. the nurses were kind and when they gave my babies shots they were so quick about it which really helps 4. Dr. Reeder is AMAZING and is a fabulous doctor 5. I almost forgot to mention that for every appointment that I had so far they took me no more than 5-10 minutes after my arrival! read more

I love Dr. Curtis and Dr. Harris. I don't care for one of the nurse practitioners, so I make my appointments with the doctors. The rest of the staff is ok. My advice is to make your next appointment (if possible) while you are there. Each time you call, you get placed on hold for a very long time. Today, I was on hold 25 minutes. If there were other options in this town, I would most likely switch. read more