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Valentine Roofing

3.3 (117 reviews)
Closed 8:00 am - 4:00 pm
Updated 2 months ago

Services - Valentine Roofing

Gutter cleaning

Gutter installation

Gutter replacement

8 More Services

Insulation installation

Insulation removal

Insulation replacement

Roof cleaning

New roof installation

Roof repair

Roof replacement

Reroofing

Valentine Roofing Photos

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UPDATE (04.28.26) +1 Star. Valentine promptly sent a team to address the fascia that was misaligned as well as restore the 45-degree miter joints where those boards met at corners. They also applied sealant along some of the flashing edges. ORIGINAL Beware: Private Equity Owned Brand Stretched Thin I relate the following with all due respect, and hold no animosity toward any individual, but I want to hold Valentine as a company to the high standard it advertises, as we did not get the quality of workmanship for which we paid. What we witnessed/recorded from the time the work was scheduled through its completion was a company scaling beyond its means through deceptive bidding and sloppy labor. This is an all-too-common story as small, locally-owned companies are acquired by larger holdings (e.g., conglomerates, private equity firms) and then squeezed to scale and increase margins. This appears to have happened with Valentine's Acquisition by Infinity Home Services in 2022. https://www.infinityhomeservices.com/Brands Valentine won the bid over other prospects through a lowballed quote. We asked very clearly for a "worst case scenario" estimate, including if the roof essentially had to be completely rebuilt, but we ended up more than $9K over the base estimate, which was $3K over the "worst case scenario." During the initial phase of work, we couldn't reach the foreman (who more than once stated that he was out of cell service on an island or on other job sites) nor could we get a response from his backup. This improved in the second week of the work after we raised concern. He was responsive thereafter, albeit often dismissive of our concerns. This included our concern over downspout disconnection leading to water pouring into the eaves over two days, resulting in visible water damage. This was initially dismissed as a non-issue until I sent video (screen-capture from that attached) illustrating it clearly was a problem, after which the foreman sent someone to reroute the water pouring into our roof and eaves. This lack of attention to detail upfront showed a lack of preparation or care. (We raised concerns about the unique build our roof/eaves and gutter system before the work and Valentine insisted it had decades of proven experience with these kinds of homes in the PNW.) So, our position after the work "finished" about a month ago, was that we wanted Valentine to reassess its work, ensure that water damage, sloppy or rough finishings (even just aesthetically, aside from painting), and incomplete fixes were corrected; overall, that the work was brought up to the high standard IHS has advertised to build its acquired brand. Eventually they agreed to send a team to evaluate. After that, they agreed to some fixes. While I greatly appreciate the workers who came out to address a few of the issues, we are left with rough, DIY-looking flashings and facia replacements that were not cut and caulked to match the clean miter joints they replaced--to name a few of the issues that were exacerbated by attempts to fix--not to mention those issues that went unaddressed. The issue here is clearly a lack of project management and oversight, which I would expect to be handled for a $38K composite/pvc roof job (i.e., I should not have had to remind the workers that Valentine already agreed to miter joints, etc.). Buyer beware: they're private-equity-owned and doing sloppy work behind a brand established under previous ownership.

After: March 2026

Valentine roofing was enthusiastic about doing my small project to replace the shingles on my garden shed. The estimator, office representative and onsite crew were all friendly and responsive. Price was very reasonable, and results are beautiful. I could not find any debris around when they were done. Before and after photos attached.

A Valentine mug, tea, honey stick, chocolates & a magnet - A touch of class not often seen these days!
Brianna C.

Valentine Roofing is pretty good. CONS: * Too many people to communicate with. From initial phone call to sales rep to project manager to foreman and a couple others in between.... It's A lot of people, which tells me they have too many on the payroll. * They were the lowest bid, HOWEVER, by the end of the job (Full roof replacement) We ended up paying a bit more........Bid was $16,500 +tax but final was $23,000. * We went into the attic and found quite a bit of debris from the tear off. Shingles, etc. We've hired some insulation guys to clean it up when they come by next week to fix our insulation. PROS: * Great communication. You can call and ask questions but they preemptively call AND text you to update with any information. * They clean up the job site daily and use their own on-site toilet. * They work HARD & LONG to get the job done. It was dark out and they were still working well past 8:00 pm to finish up. * ALL employees are great, kind, professional. After the job was done, they sent us a very sweet gift. Pic attached. Thank you Valentine!

It leaked all down the street as they finally drove it away after I demanded they remove it.
Kevin P.

They had their employees use a make shift outhouse fashioned in the back of their work trailer. It leaked all over my driveway down my front entry. They left it there for 2 weeks never cleaning it, letting the hot summer heat cook away. When I finally figured out where the putrid smell was coming from I lost it. They left the site with nails and staples litter throughout my property. They ignored my complaints. The dumped raw sewage on my property, that should say enough. See pics

Valley between garage and house
Claire H.

The roof looked great, and Fransisco and his team took off that ugly satellite dish which really improved the look of our roof considerably! Mark, the estimator, gave a good presentation on what to expect and gave us shingle samples to run by our HOA for approval. Janice was very good at telling us when to expect the roofers each day and any problems they ran into which cost us a little more on the bill. All in all a good experience!!

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7 months ago

Excellent service. Clean up every day. I highly recommend. Workers very considerate

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Ask the Community - Valentine Roofing

Review Highlights - Valentine Roofing

Eddie kept us informed each day throughout the whole process.

Mentioned in 7 reviews

Read more highlights

A Fine Reflection - Moss treatment, moss killer applied to a Seattle roof

A Fine Reflection

(75 reviews)

I had two blocked downspouts with water spurting through the joints and over the side of the…read moregutters (which is bad for the foundation if left too long.) So I contacted Eric who did such a great job last Spring cleaning windows and gutters. I contacted Eric via his webform and he responded within an hour. He was able to come immediately. Eric arrived exactly on time and got to work. He cleaned my roof up nicely, cleaned out my gutters and he unclogged the two downspouts. He cleaned up afterwards using water hose and a blower. Until Eric, I. have never known a contractor clean up so well after a job either. He is consistently thorough with his work, and he is a really cool guy. He's in Renton but I know he travels all over. Great value, and never over-charges. An honest, and excellent business. Plus really nice to connect with. Get Eric. You will not regret it! And you can also tell this gent is a green flag guy - he has a pet bunny and he likes cats! :) Ps. I rarely give such great reviews.

Eric (A Fine Reflection) is efficient and meticulous. He recently cleaned my roof and gutters and…read moremy driveway, gave me good advice about future maintenance, and overall did a great job. It is rare to see reviews that give a company an almost perfect rating, and Eric very much deserves that rating. In addition to doing great work at a good price, he is a genuinely kind and trustworthy person who is pleasant to deal with. He will make your home a better place!

Gu-Wi Gutters & Windows

Gu-Wi Gutters & Windows

(539 reviews)

Haller Lake

A refreshingly positive experience where the company used technology well and appropriately and…read moremanaged to still retain a personal touch as well. Communicating was clear. Expectations were set and, most importantly, the service we received delivered on those stated expectations My only minor criticism would be that the marketing of add on services was a bit more aggressive than I would like, but my respectful decline of this additional options was all it took for them to back off. All in all a positive experience. I'll be back next year for annual maintenance

Rikki, Since you…read moretook the time to reply, I will update my review further. If nothing else, just to make you aware. When I finally dig an inspector out, he said there was no issue whatsoever and that I was fine to just clean up some minor water spots on an interior window and do a better job caulking. I finally went for a second opinion, and not only did they find the nails were not galvanized and installed on top of the roof instead of on the side, water had leaked in quite drastically leading to a $3000 repair. This other company literally walked on top of my roof and with her bare hands, picked up the entire tack strip that is supposed to keep things glued down. She couldn't believe the nails that were used and the placement but more so, that this was said to be 'no issue' by a professional. Your guy that came out to investigate literally never even put his hand on it to wiggle it around and see if there was an issue, he just looked - no ladder, just climbed part of my balcony and looked. If I had listened to him and just caulked the interior window so that more water wouldn't have come through, this would've continued and become an absolutely horrific problem. I know customer service agents aren't always a reflection of the company but this gentleman was a 'master installer' his words. I'm not sure what there is more to say, but as a business owner you may want to know. As an aside, I do appreciate that even months later, someone responded to this. I do hope things work out as your company continues to change.

GEHM Roof & Gutter Cleaning - after: cleaned gutter

GEHM Roof & Gutter Cleaning

(60 reviews)

I knew my gutters were way overdue and I live in a house that has constant cedar barf. I saw a sign…read morein the neighborhood for a gutter cleaning company. I looked up their website. Not impressed. Looked up their reviews and literally every review mentioned a different person like the company was some sort of referral service. But during that process I stumbled on reviews for GEHM and what's not to love? I submitted a request for a quote through the website. I received a response more quickly than I expected. Mark had clearly read what I wrote (yippee), had a couple quick questions, and then gave me a quote which seemed reasonable to me. Great communication and I booked it with confidence. Mark did not disappoint. He was prompt, personable and professional. Ok, that's enough alliteration but you get the point. He did a GREAT job cleaning a very nasty second story deck patio roof - better than I expected! I had moved my horse to another pasture to give Mark safe access to the paddock on the side of the barn. OF COURSE on this ONE RANDOM DAY the horse's gate post shifted, the gate opened and the horse walked out, out the paddock gate (which I had left open for Mark) and into the driveway. I will be forever grateful for Mark alerting me to the situation. That horse could've walked down the street to a main thoroughfare resulting in a vehicle accident to someone else which I'm sure would not end well for the horse either. TL/DR: Great job! Smart guy. Knows his stuff. Cares about doing it right and safely.

Mark is awesome. The work is always done quickly and is super thorough, while at a reasonable…read moreprice. He also makes scheduling easy, highly recommended

GreenCity Roofing & Siding - 2nd bathroom solar tube (with lights off!)

GreenCity Roofing & Siding

(12 reviews)

I received multiple bids to replace my old asphalt roof for a metal one. It was a big job and I am…read moreso happy we went with Greencity Roofing & Siding. First of all, the bid alone was promptly delivered, straight-forward, thorough and the very reasonable. Once the job began, the crew was polite, worked very hard and was incredibly kind and respectful of my family and property. Alfredo was easy to get ahold of, always responded promptly and communicated every step. I mean EVERY SINGLE STEP, it was awesome! My new roof, gutters and sun tunnels look beautiful. Again, I could not be happier. Thank you Greencity!

Townhome repair. Was supposed to be a 2 day job, ended up being almost a whole week. They blocked…read moremy front door and parked in my driveway. I had the hardest time trying to just get into my home this whole week. I would get yelled at for walking under the caution tape, but couldn't get to my front door without doing so. I would get yelled at for trying to walk in through my garage. Finally last day that they are here, today, I was told they would be gone by noon. I got here at 1 they were still there so I left and came back they were still there at 5pm. Mind you the entire time they were here. They hadn't been working. Two of the days they were here they only worked until noon, and then left. When the job could have easily been done that day. When I parked in front of their dumpster so I could go inside my home. They yelled at me again for trying to get into my own home, were laughing at me. And one of the workers called me fat. I am 9 months pregnant and my due date is tomorrow. I tried my best to be graceful during this whole thing. But these workers were extremely rude. Disrespectful and not only had they broke our ring camera but pictures and signs we had up in our home flew off the wall and broke because how hard they were going. Mind you we have had work done on our home roof before and never experienced anything like this. Very disappointing.

Valentine Roofing - roofing - Updated May 2026

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