1. Valentine Roofing

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Tukwila, WA

Valentine Roofing

3.2 (120 reviews)
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This is what it is supposed to look like

Started 4 years ago and we are still dealing with a leaking roof. Took 2 years for them to come out and repair the ceiling in the house from the first time. Now they are saying it's my fault from a leaking chimney. The tech who was out to wrap the chimney said that Valentine did not put the right flashing on the chimney. His boss texted me (always by text never face to face or a phone call) and said that the pictures show my chimney is now leaking because it is old and has cracks. No one said anything me when they replaced the roof. Now I have a 120 yr old hose that is leaking and they are saying it's my fault.

UPDATE (06.09.26) Despite promising they would match our existing cedar fascia, independent carpenters confirmed Valentine used a cheaper pine, which, in addition to not matching original cedar fascia, won't last in PNW. UPDATE (05.27.26) Updating our review as we are now seeing that Valentine's shoddy work includes driving nails back out through our ceiling's drywall. This has been an absolute nightmare of grift and incompetence. Misleading quotes, unprofessional finishings, clearly scaling with cheap labor since being acquired by a private equity firm, while hiding behind a previously established brand and a warranty program. UPDATE (04.28.26) +1 Star. Valentine promptly sent a team to address the fascia that was misaligned as well as restore the 45-degree miter joints where those boards met at corners. They also applied sealant along some of the flashing edges. ORIGINAL Beware: Private Equity Owned Brand Stretched Thin I relate the following with all due respect, and hold no animosity toward any individual, but I want to hold Valentine as a company to the high standard it advertises, as we did not get the quality of workmanship for which we paid. What we witnessed/recorded from the time the work was scheduled through its completion was a company scaling beyond its means through deceptive bidding and sloppy labor. This is an all-too-common story as small, locally-owned companies are acquired by larger holdings (e.g., conglomerates, private equity firms) and then squeezed to scale and increase margins. This appears to have happened with Valentine's Acquisition by Infinity Home Services in 2022. Valentine won the bid over other prospects through a lowballed quote. We asked very clearly for a "worst case scenario" estimate, including if the roof essentially had to be completely rebuilt, but we ended up more than $9K over the base estimate, which was $3K over the "worst case scenario." During the initial phase of work, we couldn't reach the foreman (who more than once stated that he was out of cell service on an island or on other job sites) nor could we get a response from his backup. This improved in the second week of the work after we raised concern. He was responsive thereafter, albeit often dismissive of our concerns. This included our concern over downspout disconnection leading to water pouring into the eaves over two days, resulting in visible water damage. This was initially dismissed as a non-issue until I sent video (screen-capture from that attached) illustrating it clearly was a problem, after which the foreman sent someone to reroute the water pouring into our roof and eaves. This lack of attention to detail upfront showed a lack of preparation or care. (We raised concerns about the unique build our roof/eaves and gutter system before the work and Valentine insisted it had decades of proven experience with these kinds of homes in the PNW.) So, our position after the work "finished" about a month ago, was that we wanted Valentine to reassess its work, ensure that water damage, sloppy or rough finishings (even just aesthetically, aside from painting), and incomplete fixes were corrected; overall, that the work was brought up to the high standard IHS has advertised to build its acquired brand. Eventually they agreed to send a team to evaluate. After that, they agreed to some fixes. While I greatly appreciate the workers who came out to address a few of the issues, we are left with rough, DIY-looking flashings and facia replacements that were not cut and caulked to match the clean miter joints they replaced--to name a few of the issues that were exacerbated by attempts to fix--not to mention those issues that went unaddressed. The issue here is clearly a lack of project management and oversight, which I would expect to be handled for a $38K composite/pvc roof job (i.e., I should not have had to remind the workers that Valentine already agreed to miter joints, etc.). Buyer beware: they're private-equity-owned and doing sloppy work behind a brand established under previous ownership.

After: March 2026

Valentine roofing was enthusiastic about doing my small project to replace the shingles on my garden shed. The estimator, office representative and onsite crew were all friendly and responsive. Price was very reasonable, and results are beautiful. I could not find any debris around when they were done. Before and after photos attached.

A Valentine mug, tea, honey stick, chocolates & a magnet - A touch of class not often seen these days!
Brianna C.

Valentine Roofing is pretty good. CONS: * Too many people to communicate with. From initial phone call to sales rep to project manager to foreman and a couple others in between.... It's A lot of people, which tells me they have too many on the payroll. * They were the lowest bid, HOWEVER, by the end of the job (Full roof replacement) We ended up paying a bit more........Bid was $16,500 +tax but final was $23,000. * We went into the attic and found quite a bit of debris from the tear off. Shingles, etc. We've hired some insulation guys to clean it up when they come by next week to fix our insulation. PROS: * Great communication. You can call and ask questions but they preemptively call AND text you to update with any information. * They clean up the job site daily and use their own on-site toilet. * They work HARD & LONG to get the job done. It was dark out and they were still working well past 8:00 pm to finish up. * ALL employees are great, kind, professional. After the job was done, they sent us a very sweet gift. Pic attached. Thank you Valentine!

It leaked all down the street as they finally drove it away after I demanded they remove it.
Kevin P.

They had their employees use a make shift outhouse fashioned in the back of their work trailer. It leaked all over my driveway down my front entry. They left it there for 2 weeks never cleaning it, letting the hot summer heat cook away. When I finally figured out where the putrid smell was coming from I lost it. They left the site with nails and staples litter throughout my property. They ignored my complaints. The dumped raw sewage on my property, that should say enough. See pics

Valley between garage and house

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3 years ago

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4 months ago

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7 months ago

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4 months ago

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8 months ago

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10 months ago

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9 months ago

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1 year ago

Excellent service. Clean up every day. I highly recommend. Workers very considerate

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Ask the Community - Valentine Roofing

Review Highlights - Valentine Roofing

“Eddie kept us informed each day throughout the whole process.”

Mentioned in 7 reviews

Read more highlights

GreenCity Roofing & Siding - 2nd bathroom solar tube (with lights off!)

GreenCity Roofing & Siding

(14 reviews)

LEAKS, UNPROFESSIONALISM, UNSAFE WORK, AND SHADY DENIAL OF RESPONSIBILITY. SAVE YOUR FAMILY FROM…read moreTHEM! They caused a big leak in my bedroom during my roof replacement, completely denied it, and refused to take ownership of their mistakes. They even had the audacity to call it an "old yellow stain." I had to hire a lawyer and fight back with evidence. Save yourself and your family the headache and avoid them at all costs. They sent only two guys to start the work and they ripped off all my shingles one day before a major storm. Then they left my roof with no shingles during rain and storm conditions for two days. That caused a big leak in my bedroom and significant damage to my family. When I called them, they came out and spent 4+ hours on my roof, then told me: "We don't know what it is, but there is no leak." Thankfully, I had a moisture meter, before/after pictures, and enough evidence to prove what happened. Even then, they still tried to deny it and said, "Based on our industry experience, such yellowing is consistent with an older leak. It is possible the stain pre-dated our work." On top of the leak, they didn't secure the shingles on my roof during the storm. A bunch of shingle packages (roughly 40+ pounds each) fell from the roof onto my deck and shed. That could have seriously injured or even killed someone if that hit them! it anyways caused significant damage to my shed and deck! I wish that was the end of the story, but it wasn't. They also somehow managed to mess up the electrical wiring in my attic. And again, they denied responsibility, even though they agreed to pay for the repairs. They are extremely shady, deny their mistakes, and provide very unsafe work. save your money and your family from all their headaches and damages!

Townhome repair. Was supposed to be a 2 day job, ended up being almost a whole week. They blocked…read moremy front door and parked in my driveway. I had the hardest time trying to just get into my home this whole week. I would get yelled at for walking under the caution tape, but couldn't get to my front door without doing so. I would get yelled at for trying to walk in through my garage. Finally last day that they are here, today, I was told they would be gone by noon. I got here at 1 they were still there so I left and came back they were still there at 5pm. Mind you the entire time they were here. They hadn't been working. Two of the days they were here they only worked until noon, and then left. When the job could have easily been done that day. When I parked in front of their dumpster so I could go inside my home. They yelled at me again for trying to get into my own home, were laughing at me. And one of the workers called me fat. I am 9 months pregnant and my due date is tomorrow. I tried my best to be graceful during this whole thing. But these workers were extremely rude. Disrespectful and not only had they broke our ring camera but pictures and signs we had up in our home flew off the wall and broke because how hard they were going. Mind you we have had work done on our home roof before and never experienced anything like this. Very disappointing.

AA Window, Roof & Gutter Cleaning - We clean windows, roof, gutters, solar panels and skylights. We offer roof moss removal and treatment, a critical service in the northwest

AA Window, Roof & Gutter Cleaning

(444 reviews)

Rep called me back and explained why they are cautious about cleaning metal roofs. In short I've…read morebeen doing it wrong. He offered to make things right but his explanation was enough. I have a metal roof and gutters with gutter guards. They company that used to do an excellent job on my roof (I'll call them "JB") is a janitorial firm that appears to no longer do roofs. I called AA based on reviews and explained that my roof was quite dirty with pollen and was clear with them it was metal. They said they would come and blow the roof off and see what else could be done. They did NOT come right out and say they could not clean up pollen. They quoted me a price lower than the previous company had been charging, so I scheduled the work about three weeks out. The tech came out late in the afternoon, spent a LOT of time looking around and talking to the office and then told me that they could only blow debris off. To do a wash would take two people a full day and cost around $2,000. Sorry, that's NOT going to happen! I said go ahead and blow the roof off, there was plenty of Douglas fir cones and other debris that needed to come off anyway. The work was fine for what it was, though there's still a mess of pollen up there. I would have preferred that they just say "we don't clean metal roofs because you won't be happy with the results."

Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

Valentine Roofing - roofing - Updated October 2026

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