1. Valentine Roofing

0

Tukwila, WA

Valentine Roofing

3.2 (120 reviews)
Closed • Closed

Get a quote

Response time

50 minutes

Response rate

100%

Services - Valentine Roofing

Valentine Roofing Photos

Recommended Reviews - Valentine Roofing

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

This is what it is supposed to look like

Started 4 years ago and we are still dealing with a leaking roof. Took 2 years for them to come out and repair the ceiling in the house from the first time. Now they are saying it's my fault from a leaking chimney. The tech who was out to wrap the chimney said that Valentine did not put the right flashing on the chimney. His boss texted me (always by text never face to face or a phone call) and said that the pictures show my chimney is now leaking because it is old and has cracks. No one said anything me when they replaced the roof. Now I have a 120 yr old hose that is leaking and they are saying it's my fault.

UPDATE (06.09.26) Despite promising they would match our existing cedar fascia, independent carpenters confirmed Valentine used a cheaper pine, which, in addition to not matching original cedar fascia, won't last in PNW. UPDATE (05.27.26) Updating our review as we are now seeing that Valentine's shoddy work includes driving nails back out through our ceiling's drywall. This has been an absolute nightmare of grift and incompetence. Misleading quotes, unprofessional finishings, clearly scaling with cheap labor since being acquired by a private equity firm, while hiding behind a previously established brand and a warranty program. UPDATE (04.28.26) +1 Star. Valentine promptly sent a team to address the fascia that was misaligned as well as restore the 45-degree miter joints where those boards met at corners. They also applied sealant along some of the flashing edges. ORIGINAL Beware: Private Equity Owned Brand Stretched Thin I relate the following with all due respect, and hold no animosity toward any individual, but I want to hold Valentine as a company to the high standard it advertises, as we did not get the quality of workmanship for which we paid. What we witnessed/recorded from the time the work was scheduled through its completion was a company scaling beyond its means through deceptive bidding and sloppy labor. This is an all-too-common story as small, locally-owned companies are acquired by larger holdings (e.g., conglomerates, private equity firms) and then squeezed to scale and increase margins. This appears to have happened with Valentine's Acquisition by Infinity Home Services in 2022. Valentine won the bid over other prospects through a lowballed quote. We asked very clearly for a "worst case scenario" estimate, including if the roof essentially had to be completely rebuilt, but we ended up more than $9K over the base estimate, which was $3K over the "worst case scenario." During the initial phase of work, we couldn't reach the foreman (who more than once stated that he was out of cell service on an island or on other job sites) nor could we get a response from his backup. This improved in the second week of the work after we raised concern. He was responsive thereafter, albeit often dismissive of our concerns. This included our concern over downspout disconnection leading to water pouring into the eaves over two days, resulting in visible water damage. This was initially dismissed as a non-issue until I sent video (screen-capture from that attached) illustrating it clearly was a problem, after which the foreman sent someone to reroute the water pouring into our roof and eaves. This lack of attention to detail upfront showed a lack of preparation or care. (We raised concerns about the unique build our roof/eaves and gutter system before the work and Valentine insisted it had decades of proven experience with these kinds of homes in the PNW.) So, our position after the work "finished" about a month ago, was that we wanted Valentine to reassess its work, ensure that water damage, sloppy or rough finishings (even just aesthetically, aside from painting), and incomplete fixes were corrected; overall, that the work was brought up to the high standard IHS has advertised to build its acquired brand. Eventually they agreed to send a team to evaluate. After that, they agreed to some fixes. While I greatly appreciate the workers who came out to address a few of the issues, we are left with rough, DIY-looking flashings and facia replacements that were not cut and caulked to match the clean miter joints they replaced--to name a few of the issues that were exacerbated by attempts to fix--not to mention those issues that went unaddressed. The issue here is clearly a lack of project management and oversight, which I would expect to be handled for a $38K composite/pvc roof job (i.e., I should not have had to remind the workers that Valentine already agreed to miter joints, etc.). Buyer beware: they're private-equity-owned and doing sloppy work behind a brand established under previous ownership.

After: March 2026

Valentine roofing was enthusiastic about doing my small project to replace the shingles on my garden shed. The estimator, office representative and onsite crew were all friendly and responsive. Price was very reasonable, and results are beautiful. I could not find any debris around when they were done. Before and after photos attached.

A Valentine mug, tea, honey stick, chocolates & a magnet - A touch of class not often seen these days!
Brianna C.

Valentine Roofing is pretty good. CONS: * Too many people to communicate with. From initial phone call to sales rep to project manager to foreman and a couple others in between.... It's A lot of people, which tells me they have too many on the payroll. * They were the lowest bid, HOWEVER, by the end of the job (Full roof replacement) We ended up paying a bit more........Bid was $16,500 +tax but final was $23,000. * We went into the attic and found quite a bit of debris from the tear off. Shingles, etc. We've hired some insulation guys to clean it up when they come by next week to fix our insulation. PROS: * Great communication. You can call and ask questions but they preemptively call AND text you to update with any information. * They clean up the job site daily and use their own on-site toilet. * They work HARD & LONG to get the job done. It was dark out and they were still working well past 8:00 pm to finish up. * ALL employees are great, kind, professional. After the job was done, they sent us a very sweet gift. Pic attached. Thank you Valentine!

It leaked all down the street as they finally drove it away after I demanded they remove it.
Kevin P.

They had their employees use a make shift outhouse fashioned in the back of their work trailer. It leaked all over my driveway down my front entry. They left it there for 2 weeks never cleaning it, letting the hot summer heat cook away. When I finally figured out where the putrid smell was coming from I lost it. They left the site with nails and staples litter throughout my property. They ignored my complaints. The dumped raw sewage on my property, that should say enough. See pics

Valley between garage and house

See all

3 years ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 2
Thanks 0
Love this 1
Oh no 0

1 month ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Bill S.
0
17
12

5 months ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 3
Thanks 1
Love this 0
Oh no 4

7 months ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 months ago

Helpful 3
Thanks 0
Love this 0
Oh no 1

4 months ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 months ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

10 months ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 0
Thanks 1
Love this 0
Oh no 0

9 months ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 2
Thanks 0
Love this 0
Oh no 1

1 year ago

Excellent service. Clean up every day. I highly recommend. Workers very considerate

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 3
Thanks 0
Love this 0
Oh no 2

1 year ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of R P.
0
9
4

2 years ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 2
Thanks 0
Love this 0
Oh no 2

4 years ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 3
Thanks 0
Love this 2
Oh no 0

4 years ago

Helpful 6
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 10
Thanks 0
Love this 1
Oh no 1

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of M L.
0
2
1

6 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 2

2 years ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 6
Thanks 0
Love this 1
Oh no 0
Photo of T C.
3
1
2

6 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 5
Thanks 0
Love this 0
Oh no 2

3 years ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 1
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ash S.
23
100
67

6 years ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Ashley M.
238
16
4

7 years ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 years ago

Business owner information

Photo of Samantha L.

Samantha L.

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

Page 1 of 3

Ask the Community - Valentine Roofing

Review Highlights - Valentine Roofing

“Eddie kept us informed each day throughout the whole process.”

Mentioned in 7 reviews

Read more highlights

M&H Roofing Services - New shingles roof installed with 50 years warranty

M&H Roofing Services

(128 reviews)

Seward Park

KeJuan and all associated with M&H (thank you Anselmo) were professional, personable, and certainly…read moregreat at what they do. Thank you :) Karen B. Mercer Island.

TLDR: do not hire for anything other than spot repairs for leaking roofs…read more So we hired this company to repair a leak coming down in our garage. Sales person came out for review to make an assessment on what would be involved. In the conversation they offered to clean the roof, I told them there's a lot of moss up there and they said they could easily do that. Oh they cleaned something, just not the whole roof. They got the entire north side of my house covered in caked on globs of dirt. This included everything around there like my A/C exterior fan unit, my trash bins, my shed, my storage lockers and my deck boxes. They left a hose, my hose, on the roof and running all night long until my wife spotted it the next morning. My front hose was also used, I know this because instant of rolling it back up using the roll they just left it all piled up at the corner of my house. Now told them about this, and the person who responds just always says they'll get in touch with their "experts" and let me know. Eventually they came back to finish cleaning the roof and clean up the mess on the side of the house. They came and went then I got home and checked, looked like they took about two seconds to clean some of the side but ran off to their next project. It was in no way clean or even in the condition it was in prior to their work. As for the roof being cleaned and moss control applied, I can't get all the way up on the 2nd floor roof to know but my HVAC company came out to do some other work related to "Smokey cedar smell in air ducts, & they climbed up to the 2x!: floor and took photos. There was no moss control applied on the 2nd floor roof and miss was growing everywhere on the west back side, yes this was the very next day after M&H came. Cleaning and moss control were services we agreed M&H would do.m, but they clearly didn't yet still charged me for it. Oh and that donkey cedar smell? Sawdust in the HVAC exhaust line from roof & vent repairs. So basically the roofing company offered a series of services they never fully executed. I had to hire a different company to complete the gutter work and re-clean the lower & upper roofs and apply moss control up on the 2nd roof. Then I had to clean out my HVAC vents, and I had to wash and scrub the exterior of my house. How are they still in business is beyond me.

Orca Roofing & Exteriors - Temporarily cover for my roof.

Orca Roofing & Exteriors

(34 reviews)

I am very grateful to have found Orca Roofing. Pete Bower served as the project manager for a full…read moreroof replacement on one of my rental properties. He took the time to thoroughly explain the process, answer all of my questions, and prepare a detailed scope of work that addressed my concerns. After the installation, a few items required follow-up, and the crew returned to complete the necessary rework. While this was initially disappointing, I understand that issues can arise during any project. I was very impressed with Pete, Mike, the sales manager, and the crew foreman for the way they managed the situation and ensured I was completely satisfied with the final result. Thank you to everyone at Orca Roofing for your professionalism and commitment to customer satisfaction.

ORCA!!!!!! (2 reviews in 1.) After 26 yrs my parents house…read moreneeded a new roof. I had 5 different contractors come out for an estimate. Orca was NOT the cheapest option nor the most expensive option, they ended up being middle of the road. I decided to go with them because Chris was VERY THOROUGH and explained EVERYTHING to me. The crew came out and knocked it out of the park, literally took them 2.5 days and it was done. This was back in June 2025, we are currently in the heart of winter and have had some serious rainy days and EVERYTHING's been GREAT, NO LEAKS, NO ISSUES! Fast forward to February 2026, I was so impressed by their service and workmanship I called them when the roof at my own house started to leak. (The leak was NOT because of age but the shotty workmanship from our builder Connor Homes.) I spoke to Chris again and he set me up with Peter. Peter and crew came out and temporarily covered my roof until they are able to get me in the books. Peter and crew came back in about a week and took care of my roof. The entire process took about 2 days and literally 3 days after they were done we had a crazy rain storm. Once again, NO LEAKS, NO ISSUES. Orca Roofing is 2 for 2 with me, priced right and took care of my roof issues. There are not too many trustworthy businesses these days but I can honestly vouch for these guys. Thank you for taking care of my roof issues and now I can actually sleep at night.

A Better Roofing - A Better Roofing Company

A Better Roofing

(84 reviews)

Industrial District

When I bought my West Seattle house in 1994, my bank required a new roof in order for me to get a…read moremortgage. A Better Roofing installed the new roof back then. I paid extra for what, at the time, were called 25 year (asphalt) shingles instead of what were (at the time) called 20 year shingles. My roof still looked OK, and I was confident that it would go through at least one more winter without leaking. There was a certain amount of low-level stress, though, whenever I thought about my old roof, so I decided to get a new roof. I got two estimates, but I liked the idea of A Better Roofing doing the new roof 32 years after they did my first new roof. I also liked what I read on the A Better Roofing website on their "About Us" webpage https://www.abetterroofing.com/about-us/ and their estimate was lower than the other contractor's estimate. The A Better Roofing crew removed the old roof then installed the new roof, all in one day. Since I got good results/value paying extra for upgraded shingles in 1994, I paid extra for upgraded shingles in 2026. :) After my new roof was installed and I had paid, I told Christian that A Better Roofing had installed my previous new roof in 1994. He told me that more than half of their business is referrals (a new roof owner recommending A Better Roofing to someone else who is ready for a new roof) and repeat customers (like me). Look at me: I repeated and now I'm referring. :)

The company was prompt, thorough, clean, and performed precise, high-quality work. The office…read morestaff, crew, and the site supervisor showed professionalism and a focus on details. The finished product exceeded our expectations, the price was very reasonable (high value for the quoted price), and the crew left the Job site spotless

Valentine Roofing - roofing - Updated October 2026

Loading...
Loading...
Loading...