So went to get an inspection sticker for my car. He told me to put it on the lift he checked my…read morebreaks he checked my lights,after he couldn't find anything wrong he went and got a hand held monitor and plugged it in the car after pushing a few buttons he said have you had the battery replaced I said no so he said you haft to drive it. I went back the following weekend he told me the same thing ,now I drove my car to Trenton NJ that week there and back. I went back a week later mind you I already paid them $37 so this time I notice he actually went to the machine that prints the sticker and plugged it in from there, then printed the sticker, then they wanted me to pay again for the sticker 37 dollars! I think this was a scam because they never hooked up the car from the sticker machine till the end.

Love coming to this shop the guys here are great and the service is a bit slow but all worth it…read more I got my catalytic converters removed, and removed the muffler and installed a glass pack cherry bomb. They guys here did an amazing job welding parts together. I also got my wheels alignment here but BEWARE!!! if your tires are all the same size but are different brands for example lets say in the front i have mickey thompson tires and in the back i have 1 toyo tires and the other one some random brand but they are all the same size they will not do the aligment. All tires have to match, The reason they do it like that is so all tires when you get the aligment rotate at the same time. I also got here my lift kit installed for my jeep liberty 2005 KJ the guys did an amazing job putting this together. This place is great highly recommend plus Autozone is across the street :) Thank you to the team here.

First off, these guys are my local mechanics whom I have praised them for their honesty, quality…read moreand customer service, in the past. Recently, my opinion has changed due to my last experience. *Note the owner has been away. I drove in with a perfectly running car to have a battery cut off switch (purchased on Amazon) installed by a professional in the hope of not inadvertently causing electrical problems myself. The mechanic (great guy) installed it and I was charged $118 for what amounted to 1/2 hr of labor. Fine, at least I won't have to worry, I figured. I drove home and the car seemed to be running slightly rougher than previous. Maybe my imagination, I thought. That night as I took off to work the car shut off in my narrow driveway. Too narrow to tow. I ended up removing the component but not before taking the photos I posted and taking a video. An AAA guy who came to give a boost agreed that it would be best to remove it, as the boost would be useless. The car started and the next day I went about my day only for the car not to start while in Manhattan. Previously I called them and was told by the young manager that the issue was due to a faulty component they did not purchase and he wouldn't take responsibility. But I can speak to the owner when he's back in two weeks. When I got stuck in Manhattan I was told by the same person I probably I had a faulty alternator all along, a separate issue altogether, get it back and they would take a look. He was dismissive and somewhat irritated at my calls as I tried to tie things back to the install. I got it towed to the front of garage the next day and gave them the keys so they can check it out as I rented a car to go to work. An hour and a half before closing they still hadn't looked at it as they were "busy" with other customers. I reiterated that despite the hardship of the car suddenly not working after they worked on it I brought it back to them in trust and due to my good past experiences. I felt it was unfair to be placed last on the list. Half an hour before closing I was told the problem (see images) was a 180 amp battery fuse which melted when the cut-off component was attached to it. I had questioned the mechanic as to what it was during the installation and whether it mattered, he continued thinking it would be fine. Again, he was a cool guy. He found what the components was and a replacement part that could be ordered from Amazon. I even tipped him again after the whole experience was over. The manager however repeatedly blamed the part and not the work. I ordered the part (battery fuse) and had it installed the next day. The manager acted like they were doing me a favor by installing the part they had destroyed and I had to pay for out of my own pocket. After missing work, inconveniencing my neighbors, having to get towed, and renting cars, they did me a favor by not charging me to put the fuse back on. I'm sure the young guy thinks he's doing the right thing; perhaps protecting his staff , or making more money for the owner. But this is the short term thinking of a street mechanic, which is precisely why I go to them to avoid. It's understandable to make a mistake but to not to rectify, and in fact try to hustle it the way he did, hoping I would accept such nonsense, hoping people couldn't be bothered is not good business nor what they are commended for in reviews. "Your Family Auto Service". Essentially I went in with a perfectly working car and left with one that would fail, losing the price of installation, the price of the cut-off switch, tows, rentals, and a new battery fuse. But I should be grateful? Lol Only thing I'm grateful for is they admitted it was a fuse and didn't try to get me for the alternator as he suggested. I've photos, vids, receipts and voice recordings to back my claim. This has been an insult to my intelligence and would be taking advantage of anyone lacking.

I am a former service manager at Dodge/Chrysler/Jeep, Ford, Honda, & Toyota dealerships. Aswell as…read morePepboys where I started. Still have many conenctions but I choose to do my business here. If you dont have an issue that NEEDS to be addressed at the dealership, bring your vehicle here. As an example in and out for a NYSI in about 10 minutes today. No needless upsells, NO B.S IN AND OUT LIKE THE BURGER SPOT! Need I say more?

I've been going to these guys for years and they're fantastic. I'm on my third vehicle with…read morethem.I've recommended them many people who are also very happy with their work. They might not be able to replace your engine on the spot -that might be for your dealership- but they can take care of everything else your auto needs And at the fairest price on Manhattan!

I had a terrible experience here and would not recommend this shop to anyone. They advertise…read morethemselves as a "complete foreign & domestic repair shop," but when I asked about an engine replacement, the mechanic said they don't do that at this location. Fine--that's their choice. I already have a better shop and is replacing my engine they maybe thought I was broke or who knows but anyway way the real issue is that after leaving my car, several of my personal belongings disappeared. Guest what they did, they left my car in the street for a few days without any consent or like if my money isn't worth anything. I lost two toolboxes worth over $500, Ray-Ban sunglasses ($200), my EZ Pass, charging cables/adapters, perfume, clothes from my backpack, also a head unit that was in green box and more. On top of that, I paid their diagnostic fee (which I don't mind since that's part of their job), but when it comes to my missing belongings, I'm the one who takes the loss. It's been 3 days and I still haven't gotten a single answer or resolution from the shop. Items don't just vanish into thin air. The worst part is the complete lack of responsibility or concern from their side. The reviews may make this place look like a trustworthy shop and that's the reason I came here for, but my experience was the opposite. Be very careful leaving your car or belongings here, because once something goes missing, you're on your own.

My 2013 Audi S5 needed a transmission. I was referred by a friend who has done business with them…read morein the past, gave them a positive review for customer relationships, quality parts and service and above all, PRICE! so I decided to let them work on my car. The total for the job was 5k. The owner Marty and the customer relationship manager Fred, was able to locate a transmission in Pennsylvania. They hired a professional programming specialist named lewis who was successful at programming the transmission. Thanks to NY1 Transmissions, I'm back on the road.

very nice professional 10 out of 10 best prices and great service…read morefixed my tran in 2 days and gave me 1 year guarantee amazing prices the best in the bronx

Joanne in the office is an angel. She's a great person. Richard the owner is a character, but…read morethat's not a bad thing. He has personality and is a good guy. The shop is filled with a bunch of hard workers who do good, quality work on each job. They know their stuff about auto-body work. Rich said he's doing this for over 20 years, that says a lot. These places come and go.... Quality stands behind all their work and guarantee the work they do for the life of the vehicle - that's huge. Also, they're a Geico authorized repair shop.

I continue to be impressed by Richard and his team at Quality Auto Painting & Body. Third time is…read morethe charm to FINALLY write the review they've been deserving for years now. August 2015: While traveling cross country, my car was hit while parked on the streets of the big apple and wasn't drivable. EEK! I was told about Quality Auto by my insurance company and had my car towed there. While I sorted out another way back home to CA, Richard took care of my car expertly. When I reached out for updates, he and Joanne were there for me and kept my mind at ease. The damage was immense, nearly totaled(!!!) but my stress level stayed low. Quality took care of communicating with my insurance company and before I knew it I was flying back to NYC to drive my baby away, like new. February 2016: During a VERY COLD (-1 degrees) Valentine's Day visit in NYC, I drove downtown and parked to have breakfast with a friend. An hour later when leaving the parking spot, the power steering went out. Completely manual, completely unsafe to drive. I had the car towed to NJ to a friend of a friend's shop who quoted a really high price to fix and I didn't feel confident the work would be done well. After a second location in Jersey who said flat out they couldn't fix it, I came to my senses; QUALITY AUTO, all the way. Why go anywhere else??? In the hands of Richard and his team, he assessed the issue and recommended working with Ford directly. Quality worked with Ford directly, got it towed up to a Ford location they trust and my car was back in working order in no time. And for HALF the quote I was originally given out in Jersey. February 2018: Here I am, now a New York resident, again with my CA car in tow (not literally towed this time). After 10 amazing years together, and a move across the country, it was time to trade my baby in for a new ride. So who do I go to to make sure she looks her best? Quality Auto Painting & Body, duh. I worked with Richard directly to look around the car and decide how much to invest in fixing her up for a trade in, without spending more than I'd get for her! This shop is NOT interested in making a buck if the work isn't necessary. Richard is more interested in telling it like it is, giving realistic options to his customers, and often talks himself OUT of work rather than scamming people to spend more than they need to. I don't know about you, but I am SO THANKFUL to have found a shop that's honest, fair & communicative. Thanks Richard, Joanne and the whole team for being so stellar! The caliber of your work is right there in the name of the shop.

Satisfied customer…read more Found through Geico Express service locator. Lovely staff at the shop...I did a quick walk-around inspection of the car with a staff member when I first dropped off the car on 12/19/22. A few days later, I had access (via Geico) to the shop's estimate and photos. The estimate was very fair...they used whatever they could reuse (i.e. undamaged headlight) as they are supposed to. The initial Geico estimate said "12" days and gave car pickup date of 12/31/22. I thought that date was a bit aggressive when I first saw it. I called them on about 12/29 and they said that they were still waiting for parts and they expect the last part to arrive on 1/3/23. I was also told that they think the car would be ready by the following Friday (1/13/23). I was called on 1/12/23 and was told that the car was ready for pickup. I picked it up the following day and was very pleased with the work done. Hard to tell any accident occured except for the newer appearing headlight and foglight on the repaired side. (The old reused parts were a bit cloudier) The paint job was good with minimal-no signs of work done. Overall I was very happy with the staff and work done. It was unfortunate that it took 2 weeks for the parts to get there for an "Express" shop...but I understand that is the nature of the business.

These people changed my car battery. Stole my apple watch ultra from inside my car. They then…read morecalled me to say it was at the shop and now they're saying its not there and they're not responsible for personal belongings left inside a car. My own car my battery and my watch just poofed gone. Worst customer service I've experienced. Would never recommend these people to anyone ******* i cant believe they got me for $1000 dollars on the watch with they wont be able to use and why was it taken out of my car ?

I was referred to East Collision by MBenz of Goldens Bridge for a collision repair. They picked up…read moreand returned my car via flatbed from the dealer, which was extremely convenient. Paul was highly professional and very communicative throughout the entire process and went WAY above and beyond to settle my insurance claim. They did a phenomenal job overall, the car looks brand new. My car was not the most expensive they've worked on, but made me feel as if it was. A huge thank you to Paul and his team for excellence in collision repair. I can't recommend this shop enough.

I took my vehicle to this establishment, and all I can say is that everyone is so professional,…read morecourteous and very knowledgeable. The garage is very clean and the staff makes you feel very comfortable. Every question i had, they had an answer. The owner Paul is wonderful! My car looks great, and they restored it back to show room finish. They do excellent work and I would recommend this business to any and everyone.

The first time I brought my car to get serviced, i thought well what professional service and a…read morecool business. However, over the years Ive come to to find out that not just from my experience, but from other dis-satisified customers that time and time again people have been getting ripped off that were long time customers such as myself. I defenitely would not recommend this dishonest business to anyone looking for repair. ITS SAD THAT PEOPLE THAT U THINK ARE HONEST TURN OUT. TO BE THIEVES, EVEN AFTER ALL OF THE YEARS OF TRUST THAT YOU'VE BUILT WITH THEM......

Our car broke down on the hwy and we live clear across the country. With our dire situation and…read moretime crunch. They told our vehicle last minute after our tow and ordered the parts and alternator that night. I can not believe the care and compassion of our situation. They could have charged anything, but they were extremely quiet fair!!! Definitely highly recommend this shop. Thank you again for caring!