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    Pep Boys

    1.9 (161 reviews)
    Closed 8:00 am - 7:00 pm
    Updated 3 weeks ago

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    Nadia C.

    I'va had my stress in the past with the second manager, I stop using the service last year , after dealing with the dunce staff is the past , moving forward going back to thinking I would have better luck , I made an appt today to take my car at 8:00 am thinking it would be a better service . The mechanic that help me this was very professional and he was very helpful, I needed 4 news tires, oil change , he says although you're the first person here , everyone is running late . I am the only person here , he started the tkt he says leave your car , come back it will take 5 hours , I was shocked , I am all for being pro active and supporting our small businesses in our neighborhood. I took my car to another service place that values my time and company time , never again

    Customer hanging out with the macanic and the same person that he was talking too without finishing up my car.
    Christine A.

    UPDATED REVIEW- If I could give zero stars I would. I had an appointment for July 14th at 10.30am and dropped it off at 10am. The person in the front wish I got his name (has all tattoos) told me it was going to take 4hrs to change all of my brakes and a state inspection. I called 4 1/2 hours later and asked the status of my car. I was told by Patrick that I need new breaks on all 4 tires which I said yes I know I said that when I dropped off my car. Patrick then says do you want this service done?!! Excuse me??? So my car was just sitting in the lot for 4 1/2 hours and not touched?! The state inspection was not even done!! No phone call, text message nothing. I told them it needs to get done now as I need my car and waited for 4 1/2 hours. I then had to wait another 4 hrs!!!! When I got to pep boys AT 5PM I went to see if my car was still on the lift and of course it was but was not getting worked on!! The macanic Grayson (with the long beard) was having a personal conversation with a women in a white jeep inside the garage about when she went Jamaica!! Then I am the one that gets an attitude?!!! I walk into the front of the store and ask Patrick can you go tell the macanic to have his personal conversation on his own time and actually finish my car!! He just looked at me. Never went out to say anything and had no care. He finally went out 20 minutes later to come back in and said he is almost done. It is now 6pm and I still don't have my car. I rather not have a car at all then to EVER come back to this shit hole!! I don't know If this place is under new management because none of the macanics or workers are here that actually worked, were very nice and were quick and efficient. The new Manager Syed Ali needs to be fired!! The other manager i believe her name was Maria was the best and knew how to run the shop. I WILL NEVER GIVE THIS SHIT HOLE ANY OF MONEY EVER AGAIN AND WILL BE TELLING EVERYONE NOT TO HERE. NOTHING BUT LAZY AND RUDE STAFF NOW. Is a customer supposed to be in the garage with the macanic? The same person Grayson was talking to and not finishing my car. She never the back of the garage

    send my sister here for an aligthment on my car . they did nothing . please don't go to this place .

    My 1998 Pontiac Sunfire, 82k miles, Just passed inspection within a month ago. 9 hydraulic leaks?@ the same time?

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    4 months ago

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    3 months ago

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    9 months ago

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    2 months ago

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    6 months ago

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    10 months ago

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    6 months ago

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    6 months ago

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    7 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Went to get my car inspected. Guess what now one of my car sensors is malfunctioning. Will never take my to any pep boys.

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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    Photo of Carl T.
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    7 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    8 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    Photo of Lina K.
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    5 years ago

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    4 years ago

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    11 years ago

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    8 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    Page 1 of 5

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    Emil assured me that even though it was late in the day, I would be seen and gave me an hour time frame.

    Mentioned in 3 reviews

    Read more highlights

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    Inwood Arch Automotive

    Inwood Arch Automotive

    (40 reviews)

    Inwood

    I had a terrible experience here and would not recommend this shop to anyone. They advertise…read morethemselves as a "complete foreign & domestic repair shop," but when I asked about an engine replacement, the mechanic said they don't do that at this location. Fine--that's their choice. I already have a better shop and is replacing my engine they maybe thought I was broke or who knows but anyway way the real issue is that after leaving my car, several of my personal belongings disappeared. Guest what they did, they left my car in the street for a few days without any consent or like if my money isn't worth anything. I lost two toolboxes worth over $500, Ray-Ban sunglasses ($200), my EZ Pass, charging cables/adapters, perfume, clothes from my backpack, also a head unit that was in green box and more. On top of that, I paid their diagnostic fee (which I don't mind since that's part of their job), but when it comes to my missing belongings, I'm the one who takes the loss. It's been 3 days and I still haven't gotten a single answer or resolution from the shop. Items don't just vanish into thin air. The worst part is the complete lack of responsibility or concern from their side. The reviews may make this place look like a trustworthy shop and that's the reason I came here for, but my experience was the opposite. Be very careful leaving your car or belongings here, because once something goes missing, you're on your own.

    First, being in a new area, not knowing who to trust who is going to scam you or give you hard…read moretime. I took a leap of faith calling Inwood Arch Automotive. Faith of a mustard seed. My car needed an immediate fix due to a faulty battery. They could tell I was nervous and in a state of panic but they took great care of me. I felt like I knew them for a while. I wasn't given some bull shit sales pitch I was given an authentic experience. They listened to me and addressed my issue without conflict and were so helpful. The value I paid was amazing. For the communication, help, diagnostic, they took care of me! They eased my stress solved my issue and just were transparent. Thank you inwood Arc Automotive. I will be back for all servicing needs.

    Pep Boys - autorepair - Updated May 2026

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