Complete bullshit, took my car there for coolant issue and they quoted me over 500 to replace the…read morewhole reservoir, and a bunch of other things came up to over a thousand. Turns out i just needed a new cap for the coolant reservoir, and a slight tightening.

My friends and I have been going here for years. Their transparency, professionalism, and…read morefriendliness are top notch. Prices are pretty reasonable. I'm always proud to recommend this place because you never feel rushed, pressured, or taken advantage of. I've personally gone here for State inspections, oil changes, tires, differential fluids, coolant, and more. Will definitely keep going here and highly recommend.

Amazing work!!!! The best in the Bronx, very trust worthy work and i have been coming here for…read moreyears. I recommend to all my friends and family

I was told I need brakes and rotors for all for wheels. I wad charged $800 for a honda crv. This is…read moreway too much money. They charged double for labor on the same car for the front and rear. I would not recommend this place. They are overcharging people.

They are the best mechanics I ever went to in all my years. They are very knowledgeable about cars…read moreand the most honest people ever. 100 stars :-)

These guys are about as good as mechanics can get. They were recommended by a co-worker several…read moreyears ago. I've been going to them ever since. They are honest mechanics and all around great guys. They work for very low prices considering that this is NYC. They're a bit old school and they don't do computerized alignments or stuff like that, but if your car is ailing they will solve the problem. I have brought all of my cars to them (saturn, mazda, and toyota, ranging form 1995 to 2007) and they have always done well by me. I will use them until they retire (which, for my sake, I hope is no time soon). A+ mechanics!

Employees are cool but scattered. I ordered tires and paid a $200 deposit to hold them. I had to…read morecall to ask if they came in. When it was all done I paid full price forgetting that deposit. I realized this mistake and it took weeks to get my money back. Be kind to them and you'll receive the same treatment. But make sure you call and keep tabs on them because they are not proactive. However, Orlando was courteous- sensed my urgency and Justin was sweet and solved my problem in the end. Everyone's demeanor to me was very down to earth despite the frustrations. I had to call to track down everything. They are BUSY but they will make the hill for you if you're not a jerk.

The worst customer service ever. This place was trying to force me to do alignments, even though I…read morehad said I'd done it recently. The guy who was offeringthe service was called Patrick. He kept putting the information I was giving him wrong even after making me repeat more than 5 times everything he asked me. I don't recommend this place.

Joe Sr and his sons are not braggarts, so please let me. I first heard about this special shop on…read moreYouTube. Ammonyc brought a project car to them and this made a lasting impact on me. Larry is as OCD as I maintaining equipment, belongings, and our vehicles. So, when my Volvo was gifted a parking lot "rub" I contacted J and B. Cindy was my first contact, what a sweet interaction that helped put me at ease. Upon drop off, Joe Sr. came over to introduce himself and listen. There is no overstatement or under deliver with this man, beyond which he would drop me at a rental car pickup. He personally remained in contact. No little detail escaped his team. All of which are genuine and concentrated on delivering an experience and your car to you better then you could hope. I was anxious, fearing how this could be sorted and return my car to perfection. Joe and His Son came over on delivery to walk and check in. They are a delight and their business is simply incredible. Genuine, kind, warm, experts of their craft. I will trust them to handle anything with my vehicles. 10 star review if I could

I have always had a great experience from the entrance to my car repairs. I recommended many…read morefriends even from Brooklyn NY , Bronx they use oven very good result. They take care to provide the rentals, it is a breeze. They provide all your needs to be accommodated.

First off, these guys are my local mechanics whom I have praised them for their honesty, quality…read moreand customer service, in the past. Recently, my opinion has changed due to my last experience. *Note the owner has been away. I drove in with a perfectly running car to have a battery cut off switch (purchased on Amazon) installed by a professional in the hope of not inadvertently causing electrical problems myself. The mechanic (great guy) installed it and I was charged $118 for what amounted to 1/2 hr of labor. Fine, at least I won't have to worry, I figured. I drove home and the car seemed to be running slightly rougher than previous. Maybe my imagination, I thought. That night as I took off to work the car shut off in my narrow driveway. Too narrow to tow. I ended up removing the component but not before taking the photos I posted and taking a video. An AAA guy who came to give a boost agreed that it would be best to remove it, as the boost would be useless. The car started and the next day I went about my day only for the car not to start while in Manhattan. Previously I called them and was told by the young manager that the issue was due to a faulty component they did not purchase and he wouldn't take responsibility. But I can speak to the owner when he's back in two weeks. When I got stuck in Manhattan I was told by the same person I probably I had a faulty alternator all along, a separate issue altogether, get it back and they would take a look. He was dismissive and somewhat irritated at my calls as I tried to tie things back to the install. I got it towed to the front of garage the next day and gave them the keys so they can check it out as I rented a car to go to work. An hour and a half before closing they still hadn't looked at it as they were "busy" with other customers. I reiterated that despite the hardship of the car suddenly not working after they worked on it I brought it back to them in trust and due to my good past experiences. I felt it was unfair to be placed last on the list. Half an hour before closing I was told the problem (see images) was a 180 amp battery fuse which melted when the cut-off component was attached to it. I had questioned the mechanic as to what it was during the installation and whether it mattered, he continued thinking it would be fine. Again, he was a cool guy. He found what the components was and a replacement part that could be ordered from Amazon. I even tipped him again after the whole experience was over. The manager however repeatedly blamed the part and not the work. I ordered the part (battery fuse) and had it installed the next day. The manager acted like they were doing me a favor by installing the part they had destroyed and I had to pay for out of my own pocket. After missing work, inconveniencing my neighbors, having to get towed, and renting cars, they did me a favor by not charging me to put the fuse back on. I'm sure the young guy thinks he's doing the right thing; perhaps protecting his staff , or making more money for the owner. But this is the short term thinking of a street mechanic, which is precisely why I go to them to avoid. It's understandable to make a mistake but to not to rectify, and in fact try to hustle it the way he did, hoping I would accept such nonsense, hoping people couldn't be bothered is not good business nor what they are commended for in reviews. "Your Family Auto Service". Essentially I went in with a perfectly working car and left with one that would fail, losing the price of installation, the price of the cut-off switch, tows, rentals, and a new battery fuse. But I should be grateful? Lol Only thing I'm grateful for is they admitted it was a fuse and didn't try to get me for the alternator as he suggested. I've photos, vids, receipts and voice recordings to back my claim. This has been an insult to my intelligence and would be taking advantage of anyone lacking.

I am a former service manager at Dodge/Chrysler/Jeep, Ford, Honda, & Toyota dealerships. Aswell as…read morePepboys where I started. Still have many conenctions but I choose to do my business here. If you dont have an issue that NEEDS to be addressed at the dealership, bring your vehicle here. As an example in and out for a NYSI in about 10 minutes today. No needless upsells, NO B.S IN AND OUT LIKE THE BURGER SPOT! Need I say more?

Need a good ""quote For a starter for 2015 Toyota RAV also…read moreneed tires inspection registration

I had recently went to my hometown mechanic and was driving from CT to BK. I was about to cross the…read moreWhitestone when my car overheated out of nowhere. I was able to find 24 Hour Car Repair and move my car once it cooled down. They were so helpful and on top of my car issue while I was panicked. They just charged me their base rate and nothing extra. If you are simply passing through or live in the tri state and are in a pinch, these guys are are great. Thank you Shorty!!

Fixed everything on my car , made sure everything was evaluated to the T . Great hospitality , very…read moretransparent with what was wrong and what has happening with my car . Also very friendly ! Highly recommended , got my 2011 Honda accord fixed up in less then a day

The shop is used by family and friends we have recommended. The owner is a down-to-earth person who…read moreprovides great service at decent rates and treats customers like family. The best my friend Eddie, who's sister Yoli, have turn me onto.

I had my truck rear ended at 45 miles an hour! I thought for sure I needed to buy a new car. I…read morebrought my car to five J's and in one week not only did it look better than it did when I got it from the dealer, but I was amazed how fast it was done how beautiful it looked and how hasslefree the experience was. They had a rent a car waiting for me, I didn't have to deal with the insurance company at all, and they fought to get everything corrected to perfection! Even when I had to return the Rent-A-Car, I was able to go there and they did that for me too. I highly recommend this place. It is nice to see a family run business that still exists with Quality and Care for the consumer. Mike (the owner) even called me to make sure that everything was to my satisfaction and thank me for my business. In today's day and age this does not exist in the commercial world. It is refreshing to know that quality and courtesy still exist! Anyone that needs their car done right without the hassle and the aggravation that an accident can bring see Mike. He's the best in a business.

Worst customer service! It is unbelievable that after confirming tow service, I waited one (1)…read morehour and 40 mns, and after waiting all that time they canceled the tow truck. I had not choice but to call another company to tow my car. Definitely will not recommend using this business. They left me stranded in a very busy street in Brooklyn.