Purchase of vehicle was straight forward, easy to work with the employees, gave good explanations of the features/addons applicable and reasoning for it. read more

I had an amazing experience at Val Strough Honda. I have purchased two vehicles from them this year, and both experiences have been outstanding. My first purchase was in March 2026, and I worked with Julian. I purchased a certified preowned Honda Accord, which has been a fantastic vehicle. Julian delivered professional service without high pressure tactics. This September, I was interested in purchasing, or leasing a new car for my partner for commuting. I was initially interested in the new Camry, as it gets very good gas mileage and I read a lot of good things about it. I had never owned a Toyota so I thought I would try it. I went to Victory Toyota in Seaside and I felt the pressure from the minute I contacted them. I received a call from a sales associate and I confirmed an appointment for 1:30 that afternoon . 10 minutes later I received a call from the sales manager asking if I was coming in at 1:30. I once again confirmed that I was coming at 1:30. 20 minutes later. I was contacted by the general manager to make sure that I was coming at 1:30 and I again repeated that I was coming at 1:30. A complete turnoff and I should have stopped right there. I was told that I would be meeting with another sales associate, which was not the first sales associate that called me. This sales associate met me outside with dark sunglasses and a cocky attitude which immediately put me off. I want to look someone in the eye when I'm meeting them deal and I immediately felt the high pressure sales tactics. I told him very directly what I was looking for and I told him that I was interested in the lease deal that Toyota had advertised nationally for a base model Camry. He immediately started attempting to upsell me. He said "I don't know why Toyota advertises these base models, it's very rare to find a base model". He continued "Dealers, always add convenience packages, sunroofs and other add-ons to most models". I repeated very clearly that I was not interested in any add-ons. I already have a fully loaded Accord Touring Hybrid. I reiterated that I was looking for a base model with no add-ons. Multiple times he attempted to move me up to another trim and kept repeating his narrative about dealer inventory. It was very clear he wanted to make a sale that day rather than taking his time and locating a base model for me. It was obvious that he wasn't listening to me, only giving me excuses about inventory. Getting annoyed I said " I do not care about your inventory story. I told you what I'm looking for and that's all I'm looking for". He demonstrated absolutely no initiative to make that happen and quickly started to jot down numbers on a piece of paper of vehicles that he had access to that were all higher priced than I wanted. I quickly ended the conversation, told him I was done, and walked out. It was a terrible experience and one that I will never repeat. And it has turned me off to purchasing any Toyota in the future and i definitely will not walk into Victory Toyota again I drove right over to Val Strough Honda which is literally next-door. There I was greeted by Fernando. I told him about my experience and we walked the lot together. He listened to me and what I wanted. There was one base model on the lot, a meteorite metallic gray Honda Civic. It was exactly what I was looking for. No add-ons, no upgrades. It actually had a dealer installed lo-Jack, which I didn't want, and they promptly removed it. Fernando was amazing. His decades of experience were evident. He listened to me and worked up multiple quotes with the sales manager until we decided exactly where I wanted to land. It was exactly like my first experience at Val Strough. I met with multiple team members at the dealership, and everyone treated me with the respect and kindness I appreciate, and most of all honored what I was looking for, and the price I wanted to pay. I decided to make the purchase and thought I would pick it up in a couple of days. However, Fernando said he could have it ready within an hour. He promptly got the Civic prepped while I met with the finance manager and took care of the paperwork. Two hours after I walked in, I drove out with a brand new Honda Civic and no regrets. It's a great car and exactly what I wanted at a price that I wanted to pay. My partner was ecstatic to receive it, and once again, my fondness for Honda vehicles, and the Val Strough dealership, was reaffirmed. Honda will continue to get my business going forward. read more

They have a good service center, but the problem is reaching a live human being to schedule an appointment. Some idiot in management made the bonehead decision to force all customers to use their useless and clunky website, or their useless and clunky AI text system, to schedule all service appointments. But the problem is other than a small number of the most common service types, there's no way to schedule a service appointment for anything else. They've been losing customers steadily because of this problem, and they just lost me ... permanently. They need to go back to scheduling service appointments via a phone call with a live person, before they lose all their customers. read more

Outstanding Service Every Time! I have been coming to this Honda dealership in Seaside for my car's service since 2019, and I can honestly say I have always had a great experience. A huge reason for that is David, who has been taking care of my car for years. David is always so welcoming, kind, knowledgeable, and attentive. He takes the time to explain what my car needs, why something needs to be done, and answers any questions I have. He is always willing to help and truly goes above and beyond to provide excellent customer service. I always feel like my car is in good hands when I bring it here. This morning, I noticed something was wrong with my car and had to bring it in last minute without an appointment. David was able to get me in right away, and they were able to fix the issue. I really appreciate how accommodating and helpful he was, especially on such short notice. David also takes care of my mom's Honda, so we are both very thankful to have someone we trust looking after our cars. It's hard to find this level of customer service these days, and I truly appreciate everything he has done for us over the years. Thank you to David and the entire team for always taking such great care of our two Hondas! I highly recommend this dealership, especially if you're looking for someone who genuinely cares about their customers. Five stars all the way! Thank you Ryan and Salvador for taking of my car on June. read more

The service was absolutely amazing. Our sales representative David Burgoz was very patient and informational when it came to each car we looked at. When it came time to talk numbers, Jeremy Jones was willing to work with us financially and even helped us figure out a better car insurance. Overall, this was the best car shopping experience I've ever had. read more

Had a great experience purchasing a car at this dealership. I was looking to trade in old Chevy sedan and got a pretty good deal on a civic hybrid. Joe and Jeremy were friendly and more than happy to answer any questions, which was great as I was going from a gas vehicle to a hybrid. They were also very patient and understanding with my concerns, which were all addressed politely. I will be recommending this place to all of my friends in the market for a new car. Could not be happier with the car itself. Rides like a cloud, sips gas, and more than quick enough for a commuter. read more

Val Strough Honda - Picture of the front of a Pearl White 2026 Honda Civic - Car Dealers Near Me - Seaside, California

jeremy and kenny were a great help during my process of buying my first car! they were incredibly helpful and informed I was not confused for a second. Their professionalism and dedication to their work shined during this transaction i'm so grateful for the opportunity to work with them! thank you to their team I highly recommend considering this place for anybody looking to purchase their first car. read more

I had a good experience buying my car at Val Strough Honda. The staff was friendly, helpful, and didn't pressure me. Fernando answered my questions and made the process easy to understand, also showed the color options on my new Honda civic. Overall, everything went smoothly and I'm happy with my purchase. read more

Val Strough Honda - 2026 Honda civic sport - Car Dealers Near Me - Seaside, California

I was recommended to come here by a friend and had a truly great experience at Val Strough and wanted to take a moment to recognize the incredible team there! Jeremy, the manager, was absolutely amazing. I came in with very limited financial options and looking to trade my car in that was giving me a headache with constant repairs and he really took the time to understand my situation and work with me. I never felt judged or pressured. That kind of care and effort meant a lot to me. Irvin, my salesperson, was exceptionally professional and understanding from start to finish. He was diligent with every detail, made sure everything was handled properly. I really appreciated how straightforward and respectful he was. Shenry was also wonderful, very personable and willing to answer any questions I had. He made the experience feel comfortable and easy, he's very knowledgeable and explained my contract well. Overall, I'm so grateful for the team at Val Strough Honda. They truly went above and beyond to help me when I needed it most, and I would absolutely recommend them to anyone looking for a dealership that genuinely cares. Now, I'm happy with the car I got and feel safe to drive on the road again! read more

I sold my Honda Accord 2019 to them. And the entire process was exemplary. I was offered more money by potential buyers but preferred Val Honda for their attitude, honesty, professionalism, reliability, friendliness, and cooperativeness. Highly recommended read more

Absolutely amazing experience!! My sister and I inherited two vehicles when our mom passed away suddenly, and decided to trade them in to go in together on a hybrid SUV. We were low-key dreading going through the car buying process because everything is still pretty emotional, and let's face it, car buying is rarely a stress-free experience...but everyone we dealt with at Val Strough were just incredible. Our salesperson Tina was funny, knowledgeable, and THROUGH. She presented all our options and let all three of us, (my sister, husband, and me), really feel out the cars we were looking at. We barely had to look around at all, because she led us right to the vehicles that fit our specifications. She was excellent at cutting a deal, got us a good value for our trade-ins, and gave us what was *hands down* the most pleasant and low-pressure sales experience I've ever had. Sales manager Jeremy went above and beyond totally of his own accord to spare us sales tax, (our honda will be living in Oregon). He set up a delivery driver to meet us across the state line on *our* schedule, handled all the paperwork, and all-around made sure we were taken care of completely. When we told him that we were depending on one of the trade-ins to haul stuff from our mom's to Goodwill, he provided us with a massive Subaru to use in the meantime, totally free of charge. Bruce drove our new car to an Oregon notary, and delivered it to us fully detailed, with a full tank. Got everything signed off, and sent us on our way. The process couldn't have been smoother, and we LOVE our new Honda. As if that weren't enough fantastic service, we accidentally left a painting that had belonged to my grandmother in the back of the borrowed Subaru, and Tina took the time to find it, and ship it to us. I can't say enough good things about this dealership. Thank you again and again for all your help and kindness. I wouldn't hesitate to drive to CA to buy a car from you folks, the next time we're looking to buy., and decided to read more

This review goes out to David in the service department. One of the more professional, straightforward and chill experiences I've had when bringing my car into a facility for an oil change. Thank you for the 10/10 service! I'll be back :) Adrianne read more

STEONGLY ADVICE to not shop here and if you do . pay close attention to eveything . we agreed on the trade in value of my car , also for the new car . all the numbers were looking good but unknowingly the number for the new car was with my equity rolled over . thank god I was sharp enough to catch it . Once i brought up how long will it take for my equity check to arrive I was given a dirty look from the sales manager & he says " oh you wanted a check " . time passes and the salesman finally comes back but with a new piece of paper . upon review of that paper was the new asking price for the new Honda . they marked up the vehicle 10k bringing the total from 45 ( which we had agreed to ) to 55k lmao . they really tried to pocket my 10k in equity . OTD price is 44k . which I already knew due to the fact that I called around prior . on top of that we spent almost an hour going back and forth on how I didn't want any add ons ( lo jack & auto buffer ) which I knew was optional*** but they were forcefully trying to convince me they physically couldn't remove it which ended up being a lie . I ended up walking out , be real careful with these guys because they see you as being stupid and that you'd fall for their deceptive behavior and scams . read more

What a bunch of bullshit. The worst customer service ever. We made an appointment online, and were told a service rep would get back to us to confirm. Do one did. 4 phone calls 2 emails and a text from us to them with still no response. They use a chatbot to handle calls and no one will ever get back to you. Fuck you. I'll take my money elsewhere read more

We are on a road trip to Oregon and our back window wouldn't roll back up. We found Val Strough Honda on google maps and stopped in to see if we could get some help. The service area was closed but Robert, one of the repairmen was on site and came out to help us. He was so kind and helpful and got our window back up. I highly recommend the Honda Accord Hybrid, mine is over 10 years old, and I love it! I would stop by Val Strough Honda, they've got great service!! read more

I have been searching for a hybrid SUV for a few months after meeting with Miguel Ruiz at the dealership we test drove the CRV and I had many questions, Miguel was amazing in helping us! He made sure the car was right for us and did not pressure us, we even took a few weeks to decide and again no pressure but we continued to chat about the CRV and he was always so helpful! Even after we got the CRV he continued to reach out! Very professional, helpful and knowledgeable! I highly recommend giving him a call if you're looking for a new car. read more

Val Strough Honda - Car Dealers Near Me - Seaside, California

I had a very pleasant experience buying a new car and selling my old car. The salesman Juan Garcia was very helpful. I do recommend this location for purchasing Honda in the Monterey Bay Area. read more

This review is for the Service Department at Val Strough and specifically Advisor JOHN TRASON. I chose to buy my Honda CRV Hybrid here after visiting many dealerships including the Bay Area. The Service Department has a small town vibe and I found them to be very responsive and consistent when it came to answering questions about timing of maintenance. When it came time for my first service, I attempted to have it done by Stevens Creek Honda and had difficulties with scheduling, getting consistent information on what was covered and had to call multiple times to get through--and then I got an appointment and when I came they said they wouldn't do the service because it was too early. JOHN TRASON was fantastic--he took the time to explain the Honda Service Pass and they took care of me and did the maintenance that was recommended. I am grateful for Val Strough and for JOHN TRASON. read more

Very happy with my new car purchase! Thank you to my salesman Miguel "Miggy"! Process was easy and straight forward, no pressure sales read more

Val Strough Honda - 2024 Honda Civic Touring - Car Dealers Near Me - Seaside, California

Let's start with, my partner and I would NEVER purchase a car from here again. We were helped by Miguel Ruiz in the beginning before needing to go through 3 other people and DMV getting involved. We sold our Ford Fusion and used half of the funds towards purchasing a used vehicle and then used the other half of the funds for them to personally cut us a check. First things first, we were told a very specific timeframe from Miguel which was - "you'd receive your check in about 2 to 3 weeks". 3 weeks come around, my partner and I reach out to Miguel via text and phone call for a week straight with no response. We end up going to the dealership and Miguel lets us know there's been an issue with the bank, we tell him just to keep us more in the loop of what's happening. A week passes by, my partner and I reach out wondering where we are now in the process - no response. We decide to go into Val Strough again and get answers from a Sales Manager, Ashnil looked into what was happening and was able to get our check to us within 24 hours. Another issue - We purchased this car on November 9th then had to resign all of the paperwork on November 26th due to the check not being processed in time. It is now February 19th and we are without registration for our car. Miguel told us it'd be 30 to 90 days to receive the registration from the original date of purchase which was 11/9, that's the temporary registration sticker we received and that's been on our car. February 7th comes around, there is still no registration received, I decide we need to take it up with DMV, DMV informs me Honda is still processing the registration and it's been processing since December 5th. We go to talk with Miguel, he begins to tell us "people were on vacation" and "because you changed the date of purchase the registration was delayed". Sounds like a lot of excuses, right? I told him my biggest concern is getting pulled over now that my TEMP registration sticker is expired - he begins to tell my partner and I, "well if the cops pull you over they can't give you a ticket because it will show that the registration is processing and now we're just waiting on DMV" Right. So my partner and I continue waiting for our registration, February 18th rolls around - we are still without registration from purchasing this car in November. My partner and I went into Honda again to speak to another manager, the manager says it could've been delivered to another address since the owner prior to me was somehow still attached to the car with my name as well, but he looks into it and lets me know I'll hear back within 24 hours. I hear back the next day from one of their Honda DMV clerks, she informs me something went wrong on their part with the title from the car I sold them - surprisingly enough they got it figured out within a couple of hours and I will finally be receiving my registration tomorrow. DMV suggested we make a complaint against Val Strough Honda so that's exactly what we did. Would NEVER do business again here and unless you want the headache, I highly suggest you don't either. read more

Val Strough Honda - DMV Complaint Form against Val Strough Honda - Car Dealers Near Me - Seaside, California

This review is for the service department, and specifically for David, the service manager I interacted with. I had an excellent experience. I reached out for several quotes via text and got quick responses. Their prices were a couple hundred dollars cheaper than another Honda service center near me. Booking the appointment was easy through their online portal. I waited at the dealership and they had a nice waiting room with a latte machine (a big plus for a coffee lover like me). They completed the repairs which resolved the safety system issues I had been having for months that other service centers were unable to fix. David even let me know that they went above and beyond to fix another issue, free of charge. Then I later realized that they filled our of our tires for free (one of our tires had a slow leak at the time), which is a small thing, but they didn't even mention it. They also gave me a quote for new tires even though it was the end of the day. As someone who constantly feels worn down by how expensive everything is and who has bad previous experience with getting my car serviced, they seriously restored my hopes a little bit! I will definitely take my car back here with any issues. Shout out to David and the service department, you guys rock! read more

David Robinson (servicemanager) was very helpful and professional. He provides excellent service and explains everything in detail.

eric huang the liner upped me and the desk billy Nguyen offered less than half of ford store 27000 in morgan hill. No crowd & no clients just greed? or avarice. my 2015 tdi sports executive appraisal of my california one of 50 states rare tdi diesel vw isn't accurate my Touareg needs no repairs they didn;t drive it and eric took pix of my vin but missed extra FOB remote is unobtainable at over USD1000 VW custom floor 4x mats 450 VW factory first aid kit150 and new costco bridgestone Avenzas 4x tires 1350. Sadly but no credit for the car condition 0 damage. SO please don't waste your valuable efforts also the used for sale 2019 lexus GX460 was being repaired (although car fax showed they already changed oil etc so another repair issue came up possibly? )not reported to carfax.Carfax often misses accidents and misreports mileage an condition so carefully inspect cars YOURSELF especially frame damage first many are auction and out of state have rust or repairs not reflected on carfax. read more

I went to Honda desperately needing a car and I was outside looking. Saw a familiar car in the shop area so I asked about it but found a few I liked on the floor. The salesman was very attentive and nice and knew what he was talking about...I thought for sure that I would have been able to get a car that day without hesitation. He ran my credit for a pretty cheap car. One for under 40,000 and I didn't think there would be a problem..Ive never bought a car from a dealership and have never gotten a car loan so I thought it wouldn't be an issue and I had ok credit of 670 at the time. I sat down and he talked a lot and ended up having to ask his boss, came back with a paper and stated that I didn't get it. I tried to inquire about cheaper cars and better deals just to try and get a car as fast as I could because I had an emergency I needed to take care of but no there was nothing. I then kept walking past these dealerships after this day of checking out a few cars at a few dealerships and I think It was about a week after that my credit was ran a bunch of times somehow because it dropped from 670 to 540 in a matter of 2 weeks. All I did was ride my bike through there to get to Monterey faster. I never authorized anyone to run my credit...I just had either my tablet on or my phone and I think they had to have ran my credit. Either to mess with me or possibly people that hacked my accounts?..but I just feel picked on and targeted by this whole town and held here for a reason with not being given a car or a way to get home. I was robbed, harassed, abused, etc. It's hard not to think or believe that this wasn't planned with a motive. If I would have had a vehicle I would have been fine; and I would have made it home to check on my family. God sees all so Karma is inevitable. Thanks for being nice tho when I was there. Have a good day. read more

I have dealt with Val Strough Honda twice this year. ( 2022 ) I dealt with the service department after being sent there by Cypress Coast Subaru for a smog check and most recently I dealt with Mike in the parts department. On both occasions I was treated well and the customer service was excellent. Mike in parts just ordered me a trunk liner for my Accord and it arrived within a day. Nice showroom and comfortable waiting area for service. Hot coffee, tea or hot chocolate is available while you wait. read more

Horrible Sales department. Bait and switch scheme. Online prices don't represent what they will sell you a car for.

charged me $2,900 for a car tracking system (LoJack) the average cost is $700. The mark up on the new cars are outrageous. Yes I was a sucker. And yes they got me. Needed the car for business Will NEVER buy another car from there again. Do your research on EVERY so call added features they may be standard. I'm disgusted that I paid $51,000 for a Honda Odyssey. If you don't have to buy in this market DON"T. Wait for prices to get better read more

I had to take my daughters car in for her and Steven the service manager was amazing. Not only did he help me with our car but he also gave me a rental to use until our car is finished due to parts not in yet. Steven and his team members went to great lengths to make sure our car could be fixed as he had me bring the car in ASAP and even had someone drop me off back at home. He gave a discount also best he could which was above and beyond customer service standards. Thank you for your outstanding service Lisa Sevaaetasi read more

Just tried calling the Service Department to ask a question about an oil change, had to go through 3 different voicemail transfers and still couldn't reach a human being. This is definitely an order prevention technique. read more

Service department has made a few mistakes five years. Once they left an expensive tool inside the car. They kept my lug nut key (Which I found out when my got a flat 300 miles from home). They broke a piece of plastic off my center console. But I continue to go there because they always made things right with no hassle. Everyone makes mistakes. B/B+ grade read more

This dealership truly is the best in the area. I moved to Marina from NY and had to sell my car before moving. I called dealerships in the area before arriving to try and get ahead of getting a new car. June and Ash stood out as customer service professionals, going above and beyond every step of the way. I didn't commit to anything for a few weeks because I was shopping around and they were honest, patient and very attentive to helping me meet my needs. I went to the Honda in Salinas, and although they promised the world, it was easy to see through their sales technique. Salinas seemed to be in it for themselves and Val Strough was truly in it to make sure I was happy, every step of the way. Highly recommend going here. read more

Worst experience ever at a Honda dealership. Beware with this dealership, the general manager lies and is unprofessional. He will verbally agree with a price and extended warranty but does not follow thru. During our conversation he yelled at me and had to tell him to bring his voice down. I told him he had lied and deceived me about the price and he had wasted hours of my day. Again, shop at another location with a professional dealer who is genuine and transparent about prices. read more

June Martinez set the bar across the board for a perfect customer experience. June was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. The attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! June Martinez is highly recommended when shopping for a new or used Honda. read more

Val Strough Honda - June Martinez is highly recommended!!!!!! - THANK YOU ! - Car Dealers Near Me - Seaside, California

I called to ask about fixing an issue with my car, and when I politely said I won't need the service from them, the guy hung up on me before I could finish my sentence. Very rude customer service ): read more

Would it kill them to offer some decent customer service. Every time I go it it's the same grumpy old misogynistic guys. I went in for a tire rotation and it took them over an hour to tell me they couldn't rotate the tires if I didn't buy new tires from them. Thanks but no thanks. Taking my business elsewhere. read more

Don't come here to get service because that's the last thing you will get here, I had an appt for an oil change during the checking process David Robinson was so rude that I decided to leave. I was waiting for more than 20 min and when it was time to check in he was rude and unprofessional. read more

I purchased my vehicle a few months ago. I was in the need of a new vehicle and a relative recommended me this dealer as she purchased a Honda Civic and the vehicle has been reliable and overall a good car. Keeping this in mind, I went in search of a new vehicle and found a limited stock (1 Honda Civic) on the lot at the time of my purchase. It was late in the day (arrived after work around 6pm) in search of my new Honda Civic. The sales man provided good service for the most part! At the time that we sat to discuss the options, my experience was very different compared to Toyota in Salinas. The sales man did not give me a quote of the car, all he did was write in a piece of paper the term of the loan and the monthly payment. Never did he tell me the price of the car. We sat in a table for about an hour before he came to tell me "if I cut you a deal on the Honda Civic we have on the lot, will you take it." I was amazed that after a hour of him "searching" he would only come to give me this option. Since I liked the car and thought I was going to get a deal I said "sure, let's talk about it". We then went to the finance manager office (around 9pm). The finance manager was persuasive to say the least. They wrote up a quote in a 2022 Honda Civic of a monthly payment of $599 for a 80-month term! WTH this is crazy, I asked why such a high payment and long term? He said to me with all the warranties and your credit (good credit) and a 3.99 finance charge is the best deal (according to them). I was amazed how non-transparent the process of buying my new 2022 Honda Civic, I would not recommend this dealer or the service they provide to their customers. Finally as I was signing the purchase contract the mileage listed on the contract was 6 miles but the car obviously had been test driven and had 76 miles, MAYBE the dealer gets an INCENTIVE in deceiving on contracts! Since it was late that day, I had to come back in two different occasions to get the tank of gas filled. Then second time to get it "detailed" this was the most outrageous part of it all! I called a Friday and the Service Manager told me come back Saturday at 9:30am, I was there punctually. The "detail" took 3.5 hours to be done after me going to their desk to check on it for 2x. I would not recommend buying your car late in the day and second the service they provide. I love my car but not the WHOLE CUSTOMER SERVICE EXPERIENCE!!! The sales man gave me a survey to complete and said it would help if I gave him 5 , then what do I do? I give him a 5 rating on paper, he was obviously standing next to me while doing this. I know, I should have been more thoughtful and waited to complete this "survey" where I completely lied. Since then I have refinanced my car to a 2.19 APR and lessen the term from 80 to 48 months. Something the finance manager said I would not find a better rate! YEA RIGHT!!! Next time I will definitely NOT consider this place to purchase OR even recommend it. Hope this helps some one who is considering Val Strough Honda! read more

Phoned for a service appointment while they were supposedly open, got voicemail. left a message, no one called back. Went to Marina Tire instead. Five Stars for Marina Tire, zero stars for Val Strough. read more

I understand they have a business too run but they completely overwhelmed my sister and I when attempting to buy her first car. We even told them we wanted to leave and they wouldn't even let us get up to leave. They were way to pushy and lied just to make a sale! The sales person stated "cause of the war on the other side of the world the prices will go up thousands of dollars" come on really! That's a horrible sales tactic. read more

I'd give this place a 1/2 star if they offered it, unfortunately Yelp doesn't. I recently purchased an AMAZING truck at Val Strough. The salesman, Josh (I believe that's his name) was nothing less than exceptional. Josh was very helpful and communicative! Josh went above and beyond my expectations as a young salesman, big props to him. The finance department on the other hand SCREWED me!!! I told them from the gate that I had financing through my credit Union. They then told me, 'to ensure that things go smoothly', despite the large lump sum I was paying as a down payment, 'they needed to get me approved for a loan through their department in case my Credit Union didn't finance my loan then we could use their people.' I again reminded them that I did not need a loan, as I was already approved thru my own credit Union. I unknowingly signed the paperwork, which turned out to be a contract with them in lieu of the loan I SPECIFICALLY told VS I already had. They ran my credit unnecessarily, adding negative marks to my credit. They took advantage of me and misused my trust in this regard. Had I known what I know now I would've left until my Credit Union was open. I now have an outrageous loan, nowhere near what I was supposed to have, due to Val Strough's deceit and conniving. For this reason Val Strough Honda deserves no more than 1 star. As mentioned earlier, this review is in no reflection of the excellent service received by Josh, the salesman. If you need a nice car and want good service, Val Strough Honda is not the place to shop! If you decide to shop here regardless, what your back, because they're sneaky and they'll have you in a loan you don't need. read more