This review is based on the phone calls made, not actual service…read more We decided to get home security service because of some issues happening around the neighborhood. I already reviewed Ring, SimpliSafe, Vivint, and Blink. We rent and there is equipment inside the home from Tel-Tec. So, I assumed I could just turn it on and no installation fee. Plus being local, I expected pricing to be competitive. I called and was transferred to Sales. I left a VM but no call back. I e-mailed using their contact us page, no reply or phone call. I called again, and was transferred to Sales who then transferred me to someone else, supposedly he was to have contacted me already. I explained my situation and was told it was going to be $250 for restarting/professional installation and more if we decide to upgrade to newer products plus $24 a month monitoring service. This house has two motion sensor lights, that is it and their keypad, and that was $250 to be restarted? You can get a way better package with SimpliSafe with more equipment and keep it, and their fee is only $14 a month! When asked about security cameras, he said they don't have that type of service but was looking at 800 to 2500 depending on how many we wanted. Again, way too high for that too. You can get Blink cameras, set of 4, for less than 300 and no service fee! You can even connect them if you're worried about the battery either by outlet or using a small solar panel. You would think they'd be more aggressive to their competitors.

OK tell her to go back six years at our church they have been fabulous I highly recommend their…read moreservices

Dave was a very knowledgeable, likable guy to work with on my home security system. He was able to…read moreutilize my existing system to save me money while bringing the security up to another level. Always willing to come out, I have called him back three more times to add other sensors to protect my garage, against burglars who would just break the glass and not trip the window sensors, and much more. Dave is very professional and I would recommend him and an ADT alarm system to anyone in the market to add or change an alarm system for their house or business in Bakersfield.

Never again will I allow any of these door to door salesmen come to my house, after being…read moreconsistently harrassed by Al almost every single day! I always knew I was going to get an alarm system being that I am a new home owner, but felt almost pressured into one and the minute I agreed to getting a system, mind you after being promised a 100 dollar gift card because Al knew finances were kind of hard over here but my families safety was priority for me and he really made a lot of empty promises at the end of this deal. As soon as the system was installed he swore he would be the one to check on us and make sure everything went smooth, another lie! We never heard back from him untill I called him asking about the gift card and he said I never told him what I wanted so I lost my opportunity to receive one, ADT has been great at correcting Al's mistakes but they couldn't give me the gift card he offered because they have had numerous salesmen make these promises and flake. This guy was a total snake in getting a sale and lucky for me I have to deal with this company for another year! (Sarcasm folks)

I signed up with Secure System June/July 2022. They showed up with a bunch of equipment and bulky…read moreequipment that I wasn't expecting. After reluctance I agreed since I was having to leave to North Carolina for work and needed a system for my house. I purchased a second home in North Carolina not long after. I installed SimpliSafe in that home. 1. The system you buy what you need, and install it yourself. The equipment doesn't leave residue. There are no holes or wiring involved. 2. Secure System, stated the system had 24 hour back in the event of power outages. It's Bakersfield, in the summer power outages are frequent. I kept getting calls at 2 am to notify me or the next person in my list o contacts, that we had a power outage. Like who wants to be wakened up at 2am to be told you have a power outage ? Ok, thanks, but don't I have 24 hour back up power in the system? Yes, but we thought you should know you don't have power at 2am. 3. I signed a 3- yr contract for $70/month I tried to ask if I could remove some of the windows they said, you can remove them but we will continue to charge you $70/month. Then the bill went to $78/month. I contacted multiple times no response. 9 months later and im finally in Bakersfield and go personally in to the office. They tell, me oh, maybe a mistake you shouldn't be paying $70 that was a mistake. So since April 2023 I've been paying $78 not $70 as per the same contract that they were holding me. 4. To end my contract early I paid Secure System $826 to end the contract and have them remove all their equipment from my house. They come, remove and LEAVE all the residue, wires, and holes in my walls for me to go clean. The guy who came said, the stuff comes off with Goof Off. I have to go buy things to clean up and patch up their mess. Save your self the time and energy and go with SimpliSafe, $24.99 BETTER service and equipment. You can add or remove whatever you want when you want, I can drop down to $14.99 a month if I wanted to and create schedules on the system. Now I need to pay for someone to patch and paint the holes and clean the reside Secure Systems left behind on top of the $826 I paid them to get out of my house. RESPONSE TO MOLLY: 1. Unfortunate, you can't event get my name right. My name is Jessica per the contract and Yelp page. 2. Thanks, but Molly needs to try to attempt to discourage people with the Cellular Fear to make sure people are afraid and come get stuck on the same issue I did. I have a BS, Chemical Engineering. I've done extensively comparing Secure System to other systems and that's why I can, and WILL continue to help other people not fall for this company willing to cause damage and mess in people's personal property like a home. SimpliSafe partnered is with ADT which is a reliable safety company that LYFT also uses for leading the industry when it comes to safety. Even LYFT uses and partners with ADT for passengers. The cameras send real time video in the event it needs to seen real time to send RESPONDERS !! SimpliSafe does not partner with SmartHomes to ensure the safety and Integrity of their systems. THIRD UPDATE: they connected their shitty system to my HVAC in the attic, and it's been WITHOUT POWER for 17 days because of their technician. In addition to the cleaning, patching, painting, I need to bring my HVAC contractor that had installed all new duct work and HVAC unit to go see why, if the breakers on the panel are on, does my unit not have power. BY ALL MEANS WORK WITH THESE PEOPLE IF YOU WANT ALL THESE HEADACHES AND EXPENSES STEALING HOUR MONEY AND DAMAGING YOUR HOME.

The service while active was good. BEWARE!!! Think hard before signing a contract even if you close…read morebusiness and move out of state they say you still owe for services even though they aren't monitoring anything anymore! TO Molly : I understand i signed a contract. If I am paying for equipment as you say, then what is the equipment that your staff said needs to be returned upon cancellation? Am I paying for equipment or service? My original review stands, BEWARE of this contract...

Western Security..the absolute best response time!! Every single time we accidentally set our alarm…read moreoff, my phone rings to verify if we are OK or need any assistance!! Strongly recommend this company to anyone who wants a peace of mind in or away from your home.

Great service from a local provider. No need to look around at the others. This shop got us what…read morewe needed and didn't push more products on us. It was a pleasure doing business with these guys. Even the installation was a snap. Fast and friendly service with a smile. Thanks guys.

Love working with her. Great attitude and finished all the jobs on my list. Quality, value and…read morequick service!! Great job!! Have used her several times and always recommend her to my friends.

I felt comfortable with Carlyn. She arrived promptly, was professional and respectful and had all…read morethe tools she needed for the job. She went to work right away. Amazon said that the storage pantry should take 4 hours to assemble but Carlyn completed it in 2 hours. I also appreciated that she offered to take the big empty box to dispose of. Her fee was fairly priced which I appreciated. Will definitely reach out to her again on future projects.

Laptop got a Trojan that wiped the OS completely off of the computer took it in and the next day I…read morewas called and they were able to get into the computer and install Windows ten for me it now runs better than before. The cost was very reasonable and the personnel were well informed and professional. Highly recommend.

Great guys! I really appreciated you guys today. I highly recommend. Seems like you were at the…read moreright place at the right time.

They did an amazing job, they installed 8 of our cameras for an amazing price. I would definitely…read morerecommend them to anyone that is needing any sort of security systems. Thank you!

I contacted Pavletich Electrical regarding an issue, and John responded promptly with a phone call…read moreshortly after I sent an email. John was able to diagnose and resolve the problem over the phone, eliminating the need for an on-site visit and saving me both time and expense. I was very impressed with his professionalism, expertise, and commitment to customer service. I would highly recommend Pavletich Electrical to anyone seeking reliable and efficient electrical support.

We moved to our home almost 16 years ago now. We've had Pavletich come out on several different…read moreprojects. Matt once hung three ceiling fans in less than an hour. He even added a light box and a fan in my living room where there was not one previously. Casey upgraded our electrical panel and installed an EV charger. Joseph and Casey most recently came and replaced four 10+ year old ceiling fans. These guys and this company have always been on time and did wonderful work for a fair price. Their electricians are very courteous and keep the works area clean. I would recommend this company to anyone needing their services and I'll be calling them back on future projects. Thank you Pavletich Electric!