1. Sun Chaser Blinds and Shutters

0

Bakersfield, CA

Sun Chaser Blinds and Shutters

5.0 (2 reviews)
Closed • Closed

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Response time

30 minutes

Response rate

100%

Services - Sun Chaser Blinds and Shutters

Motorize existing window treatment

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Customer since April 2016 Purchased new monitors…read more March 2021 connection problems began but with wifi extensions all seended to work. Purchased new equipment for two accounts Wed, June 25, 2024. Given install Date: Fri, June 28, 2024 No show/ No calls to reschedule from company. Called to reschedule earliest appt, Mon, July 8, 2024, was sent a 3rd party student tech, nice and tried everything he could for ten (10hrs), but had no limited knowledge of wifi extenders already placed by vivint, and zero knowledge on hardworking internet router to monitor as new equipment is 5G (shorter wave connection) Devices/Cameras stayed on long enough for him to drive off and new cameras dropped offline one by one, and internet connection to monitor was poor to nothing. Made another appt July 15, 24, two (2) 3rd party techs came 7 hrs later same thing happened. Made another appt July 18, 2024 An actual seasoned well knowledged Tech, Abraham Rodriquez was sent for 2nd acct, but not 1st acct both needed to be back online but having only one work order, he was Amazing, he found the system was reprogrammed, needed two firmware updates, checked all device sensors and we were up and running within 1.45 hrs as the reprogramming and firmware updates and reinviting users took time. Note to customers: Any technician other than a local technician shows up for a scheduled appt without a Vivint vehicle be warned, they are a 3rd party installer or a student tech, send them packing if you have any complicated issues. Local Techs are knowledgeable, trained, well-mannered, have a well stocked company vehicle with proper connection equipment and receive technician hourly rates, while 3rd party techs will stay until the last dog dies because they get paid per job, no compensation for driving their own vehicles, gas, mileage etc. I am giving Vivint Company one more attempt to send one of their local techs out as requested to get our other account fully functioning, if they do not, all systems will be cancelled and we move to a local company. The ones who bought out this company, have so many procedures in place away from the brick and mortar here locally, quick dependable customer service is a thing of the past.

This is going to be a rant about Vivant Security Company. Years ago I signed up for security with…read moreVivant. I evidently agreed to something on the phone. Fast forward about 5 years and I moved. They came out and installed some equipment including 1 outside camera and a doorbell camera. They have since charged me $34 per month for service and $56 per month for something else with a company called Fortiva. I believe that started out with me owing $4000. I now owe $2000. Vivant has been unable or unwilling to get the app to work. I just have a blank screen. We have talked with several people. They pass us around to different people and finally say they will find someone who knows how to fix it and they will call back. No one has ever called back and I have a worthless app. I am still paying $90 per month for absolutely nothing. My balance with Vivant is $715.00 and with Fortiva $2000. I changed providers. They didn't charge me at all for the equipment- just a small monthly payment for their service. I am much happier. The app works and I can even add people to be notified. Vivant wasn't able to do that. This is a warning. They scammed me big!!!

Millennium Alarm Systems

Millennium Alarm Systems

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Dave was a very knowledgeable, likable guy to work with on my home security system. He was able to…read moreutilize my existing system to save me money while bringing the security up to another level. Always willing to come out, I have called him back three more times to add other sensors to protect my garage, against burglars who would just break the glass and not trip the window sensors, and much more. Dave is very professional and I would recommend him and an ADT alarm system to anyone in the market to add or change an alarm system for their house or business in Bakersfield.

Never again will I allow any of these door to door salesmen come to my house, after being…read moreconsistently harrassed by Al almost every single day! I always knew I was going to get an alarm system being that I am a new home owner, but felt almost pressured into one and the minute I agreed to getting a system, mind you after being promised a 100 dollar gift card because Al knew finances were kind of hard over here but my families safety was priority for me and he really made a lot of empty promises at the end of this deal. As soon as the system was installed he swore he would be the one to check on us and make sure everything went smooth, another lie! We never heard back from him untill I called him asking about the gift card and he said I never told him what I wanted so I lost my opportunity to receive one, ADT has been great at correcting Al's mistakes but they couldn't give me the gift card he offered because they have had numerous salesmen make these promises and flake. This guy was a total snake in getting a sale and lucky for me I have to deal with this company for another year! (Sarcasm folks)

Sun Chaser Blinds and Shutters - blinds - Updated October 2026

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