Great experience, before, during, and after the sale. We worked with Mark Hemry and he answered…read moreevery question we had concerning the Grand Cherokee. We met the Service Mgr. and got of tour of the facility. Can't recommend Mark enough if you're looking for a new or used car/truck/jeep.

Do not do business with the dealership!!! if you buy a new vehicle from them and it breaks down…read moreduring the warranty they don't want to fix it. The general manager is a jewel. I promise you you do not want to do business with this dealership or service department. It is sad because the sales and finance are excellent. Probably the crappiest General Manager I've ever met.

We stopped by the business to just look around when others were shopping at Walmart which is east…read more We walked in from Walmart and was greeted by a gentleman, we told him we were just "wasting time". He said let me know if we had any questions and it was past their closing time. We will stop by here when we need another car because he was so friendly . Maybe just to stop in or walk in from Walmart

Never met anyone so rude in my life. Guy wouldn't even introduce himself as I stuck out my hand,…read moretold him my name and shook his hand. What happened to common decency. Good luck selling anything with an attitude like that and treating hard working people like scum. I called on the business for my job, side note I'm also in the market for a used vehicle for my daughter. We never got to that conversation though because I was so rudely shut down. Never stepping foot in that place again.

I got my first new car! Not one that is just new to me, but new period. I'm twenty years old and I…read morehave owned four cars since I was sixteen. They were all used, not previously well taken care of, but they were always fun cars to drive. But my dad decided to get me a car that would be reliable and awesome, and I was able to find that in the 2013 Ford Fiesta SE in blue candy color. Google it -drool- Mood lighting, blind spot mirrors, bluetooth, a huge trunk and more? Yes please! OH yes, cannot forget the 35mpg city/42 highway! My dad called on a Monday and asked a man named Jason to get the ball rolling on financing him to buy me the vehicle. We got excellent financing on it at 1.9% interest, so that was even better! We got the vehicle, extended warranty, roadside service for the 72 month duration of the loan, and more for an amazing price. I actually live in Gardner and I had to work on Tuesday, so I had to spend another day without my beautiful car, but my father went down on Tuesday to sign the papers for me so I could simply pick it up on Wednesday. So the day finally came and I was beyond excited! I had met Jason on Monday when I was in Ottawa and talked to him a bit about the car. He was insanely friendly and personable. We laughed and joked (my friend was with me too) and I left feeling great about the car. I went and picked it up and Jason wasn't there that day, but Mike(?) came and gave me the keys. Kristen came out with me and showed me some of the features, syncing up my phone to the bluetooth, etc; she was funny too Before I picked up the car my dad noticed a little ding in the side where a chip or two of paint was missing, maybe like someone had accidently hit it with something. They put it in the contract that there was a spot or two to buff out, and I made an appointment for this Tuesday to get it fixed, at no charge of course. The whole process was just so smooth and enjoyable! Kristen even gave me her business card with her personal phone number on it, telling me that I could call her or even text her with questions if I wanted. Such a sweet gal! So much so that the friend that was with me that day went in and bought a 2010 Ford Taurus for herself today! This was a great experience and I didn't get any of that typical sales junk people talk about when it comes to buying a car. A+ place, A+ people!

I happen to work for a dealer group and had Advantage put batteries in my F350 Powerstroke (Our…read morecompany does not own a Ford Store). They were friendly and fast in their service department and Quick Lane was Quick, prices right on the money. I will go there again.