Called in over a week in advance and was told to try and come in on the following Wednesday. Never…read moregot a call or confirmation from them on when to bring in my vehicle. On the day of, I called at 9:15 AM to make sure I still had an appointment. I was told that when I didn't show up by 9AM they gave my scheduled spot away to someone else... no attempt was made to assist me in finding a new spot that day or week, only the next available spot 10+ days out.

We've had service done on my 4-Runner and my Ram truck. They are very knowledgeable and friendly…read more Fair pricing and fast service. We won't take our vehicles anywhere else.​ Highly recommended!!!

The engine in my 2013 Jeep Sahara was making a bad noise and I'd done enough research to suspect a…read morediagnosis and it wasn't going to be a cheap fix. I talked to Stomper Off-Road and just from my description they referred me to Anderson because it was a bigger job than they were comfortable with. Anderson is bigger than I expected--several service desks and lots of bays. James was my contact there and he was very professional. He called me with updates regularly and was great at explaining what they were doing and what to expect. In the end, it was a very expensive repair but I feel that I was treated fairly and they did good work. No regrets and the Jeep is running great.

Reasonably priced and excellent customer service. I bring my…read moretruck and wife's car here for all of our car maintenance needs.

Took my car in for a simple diagnostic test and minor repairs. Charged us an arm and a leg and also…read morecut major wires to the wiring harness and tried to hide it and deny it. They only thing they had to say was bring it back in to assess the damage and we highly doubt our techs did it. We won't be back to this shop and I highly recommend you don't use them either.

After moving to Kansas City, I spent several years driving back to my home town for oil changes…read more Crazy, I know, but I'd had trouble finding an auto shop that I felt was honest, quick, and did quality work. After asking around for recommendations, I decided to give J&T a try. I've had nothing but great experiences since! I usually wait at the shop while my car is being serviced. My car is always serviced very quickly. I'm usually in and out in under 45 minutes. The shop is small but does offer Wifi and snacks. There's also a small TV in the lobby. The only downside to me is the location. Spring Hill is a bit of a drive for me, but I feel like it's worth it for a shop that I can trust. Overall, I feel like the cost is pretty comparable to other shops in the area.

I've been using these folks for over a year now and they've provided great service every time…read more They're accommodating on time, efficient, and great at what they do. They've replaced headlights and a starter so far. At $125 an hour coming straight to your car, it's an excellent value and very worth it to me. I'd recommend Taylor To You to anyone!

I was far from home and had a problem; contacted them Thursday night to see if they could help…read more They replied Friday morning that they were not available. I ended up fixing it myself.

I can't say enough good things about this shop. They've helped me out more than once, and every…read moretime they've been honest, fair, and incredibly easy to work with. It's rare to find a mechanic you can truly trust, but these folks have earned it -- no upselling, no pressure, just straightforward explanations and quality work. Whether it's a quick fix or something more involved, they treat you with respect and make sure you understand what's going on with your vehicle. Their prices are reasonable, and you always feel like they're looking out for you rather than their bottom line. If you're looking for a dependable, trustworthy mechanic who genuinely cares about their customers, this is the place. I'm grateful to have them in the community and won't take my car anywhere else.

Do not take your vehicle here. They will charge you thousands; not fix your vehicle then blame…read moresomeone else when they can't fix it. You have better more reliable options in town than to see those clowns.

Very good service, very good pricing. Just so refreshing…read morein today's world to find someone that is this helpful and caring. If I could give 10 stars I would!

Was super flexible and communicated with the whole process. Was a good price also. Worked fast and…read moreefficient.

Very knowledgeable and honest. Fair price for work performed and camper storage. Highly recommend!read more

Needed two repairs done for my travel trailer on a tight time frame. They squeezed me in, work was…read moredone on time, and done right. BTW they do not accept credit cards. Cash or check only.

I came in for a quote on a rear main seal and valve adjustment for my Acura MDX. While I expected…read morethese to be labor-intensive jobs, I was disappointed by how I was treated during the visit. The interaction felt dismissive and insulting, especially for a first-time customer simply asking for an estimate. If the shop was not interested in taking on the work, I would have appreciated them saying so directly rather than speaking down to me. Professionalism and respect matter just as much as technical skill. Unfortunately, that was lacking here.

I walked into New Concept Auto Service as quite the distressed property. I was recently a widower,…read moreand was about to drive from Kansas to Georgia. So I had these guys look at my truck. They changed my oil and charged me plenty for that, and to diagnose my vehicle. They told me I needed around $2,600.00 in repairs. And I would have said yes if time had been available. So I got home and took my truck to a place I trust and they said not ONE of the recommended fixes was necessary. You could trust these people, but I wouldn't recommend it.

They did a amazing job on my exhaust. They got it done quicker than expected and everyone there was…read morenice.would recommend

So thankful to have finally found a good mechanic who is more interested in fixing my car than…read moreemptying my wallet! I brought my Lexus in and they were able to fix the exhaust leak for less than half what another shop wanted to charge and the quality of their work is excellent. The other shop wanted to replace the whole system which did not make any sense. These fine gentleman repaired it instead. The car runs quiet and exhaust smell is gone. I am very pleased and recommend them!