Above and beyond. True customer service…read more We were recently traveling through Kansas City and pulled into the county campground. While setting up, we discovered water leaking from the rear of the unit We figured something must of broke due to the terrible holes on east I435 I tried a national service who had a bunch of questions that had to be answered and then told me someone would call I hung up and called KC RV. I reached Dwayne's wife out on the road who gave me Dwayne's cell. I called and picked up right away. Mind you 20 minutes before closing time We discussed the issues and possible solutions over the next hour He told me he would come out no matter what time if needed I told him I'd let him know in the am I texted him first thing that all was good. He responded back with in minutes So, if you are in the east side of Kansas City, I highly recommend you keep KC RV in mind. He's a local guy with family taking care of campers, quickly, fairly providing excellent customer service I personally support the local guys keeping them in business. Please do the same Safe travels Forrest

Incompetent. They ordered the wrong parts twice for my pop up camper. Assured me it was fine to…read moretake in a trip. It was not. Had to pay a mobile mechanic to lower it so she could bring it home. They ignored our follow up calls and texts. Shady people.

Good service .... Had a skylight replaced and also had the commode replaced. He inspected my…read moreroof while he was up there. Did a good job.

From the owner: We provide affordable RV repair and maintenance services at a time that works for your schedule…read more We are typically able to schedule service within a week. We provide service on RV Air Conditioners, RV Water Heaters, RV Furnaces, RV Plumbing, and RV Electrical systems.

Very knowledgeable and honest. Fair price for work performed and camper storage. Highly recommend!read more

Needed two repairs done for my travel trailer on a tight time frame. They squeezed me in, work was…read moredone on time, and done right. BTW they do not accept credit cards. Cash or check only.

I can't say enough nice things about Central Body! The funny thing was I didn't even go there. Due…read moreto a major storm overnight, I had some damage to my camper. I called Central Body to get some info and discuss my options. I spoke with the manager Kathy. The very next day I called back with a few more questions and spoke with her again. From the moment the phone was answered to the very second we hung up the phone both times, Kathy was absolutely AMAZING! Very knowledgeable, 1,000% honest and respectable which was very appreciated and a pleasure to hear. At the end of the day, she did give me her opinion and advised me on NOT getting our camper fixed due to the damage, the year of it and the worth. So, she did turn away business yes, but what she did was save us a HUGE HUGE hassle in the long run and allowed us to make a smart educated decision on what to do. And she also gave me a few tips on how to do an easy diy fix to get us by for a little while until our brand-new camper arrived which was on order. I hope and pray nothing happens with our new one, but if for any reason it does, Central Body is the 1st place I'm gonna go to especially if Kathy is the one that helps us. Super trustworthy and I wouldn't have any doubt about being a customer in the future if I needed to!

From the owner: Central Body Company specializes in auto body, collision, camper, motorhome, trailer and RV body…read morerepair in Nebraska, Iowa, Kansas, and Missouri. After an accident, whether it's a fender bender or a more serious collision, it can be overwhelming to deal with repairs, insurance claims, and repair estimates. Let us alleviate the stress of collision repairs. By working with our repair professionals at Central Body Company, you receive dedicated service no matter what the issue. Our highly-skilled body technicians are equipped to handle your auto, boat, and RV body repair using cutting-edge techniques and all of the latest equipment and tools.

They could charge twice as much and I would still do all my repairs with them. There are three…read moreways to do things: Correct, Fast, and Cheap - pick two. As a rule if it's correct and fast, it won't be cheap. If it's correct and cheap, it won't be fast. These guys have broken the code and all of my repairs and upgrades have been completed correct, fast, and economically.

Go here for any of your RV work! I was traveling south from Minnesota a few days ago and had a…read moreproblem with my electric hook-up. I searched online for repair services and called here. They were able to get me in the same day. Customer service was above and beyond - friendly staff and free coffee and snacks while I waited. While the work was being done, the service person checked in with me on a couple of things and improved how the connection was mounted at no extra charge. The overall charges were very reasonable. The only down side is that they are not closer to Minnesota. They would have all of my service work for sure if it was a closer drive.

Contacted Faithful RV Service for a water heater issue. The issue was that the water heater would…read morenot do anything when turned on with gas. Justin responded and worked the problem and found a short in the T-STAT. New T-Stat and new board fixed it! Worth every penny!

From the owner: Faith is the root of all we do. What can we do to support your journey in life? From repairs, to…read moretank cleaning, to education and support, we are here for you.

Had a power surge and consequently an electrical system failure on our travel trailer. Since I was…read moreclose by I went to the shop and spoke with Adam. He told me to bring it in. I was back within 30 minutes. He told me he would check it over and give me a call. The inverter, microwave, and refrigerator were fried! He told me he would order the parts and have reassembled and ready to go within several days. True to his word he called several days later. It has now been about six weeks later...we have had opportunity to camp and test the system out now. Everything works like new! I am very pleased with the work performed. Adam Gentry, whom is the Shop Mgr., was a life saver for us.

Two words: Serve.Us!…read more That's exactly what we found upon inadvertently stumbling into Midwest RV. (Long story short: we flew from Ohio to Kansas to look at specific trailers with one of Midwest's "competitors" [loosely defined "competitor", in retrospect]. We learned things about each trailer only AFTER arriving and that would have likely kept us from making the trek. Frustrated, disappointed, and heading back to Ohio from a failed mission, we noted a trailer on Midwest RV's property and thought 'what the h*ll, we can always look.') Two words: Smart.Decision! It was 20 minutes to closing (ON A SATURDAY EVENING), and without missing a beat, one of their SERVE.US (v. sales) reps offered to open up the slides for us to better view the interior. We both hated accepting the offer that close to closing time, but otherwise a wasted trip AND what we had seen with the slides in looked really good. Next-level service: They offered to pull the trailer over to the building, hook it up to electric, and power on the a/c (it was a SUPER hot day). They suggested we go get a bite (with recommendation - the little place d'town was very good!), come back, and they'd leave it open for us to check out how well the a/c worked (and it did). Through calls and text we were able to negotiate a deal with Larry "Bighorn" (owner) on what we're very happy to have stumbled upon. Also, through calls and texts were we able to work with Larry to secure a transport* from Kansas to Michigan. *Rocky, was also nothing short of a kind, cautious and careful, professional. While there were some (unforeseen) issues that arose with the camper upon arrival and habitation (some rookie-owner, some mechanical), Larry was readily available to walk this rookie owner through both. One of the unforeseen issues required transport to a local dealer for repair. When that dealer was unable to return the trailer, two words: Larry.Bighorn. Upwards of one year after purchasing from Midwest RV, Larry was AGAIN able to be counted upon with the constant serve.us. that we'd come to know and appreciate. Not only was he able to locate another transporter for us, but Boyd was just as professional as all the others we'd come across orbiting Larry Bighorn. Midwest RV, Larry Bighorn - his staff, and the transports he was instrumental in arranging - have been nothing short of a timely, friendly, knowledgeable, and attentive group of business professionals with impeccable follow through and follow up. Perhaps evident, but I cannot say enough about the level of serve.us these folks have consistently doled out. This, coming from an individual with years in the service industry under her belt. (Or, said a with a bit more crass - a service snob; alternately, service witch with a 'b.')

We wanted to rent an RV to learn about the experience, RV-test our 2 dogs, and to help us decide…read morewhat to buy. We rented in January and we had plans to go south to Arkansas to warmer weather. We learned the day before the trip that the trailer we rented was winterized, and that it would cost $150 to undo that. So basically we paid full price for a trailer with no running water. Not cool. Other than not being able to wash hands, wash dishes, or use the bathroom ... the RV and related service was adequate.

On 14 January, I called the service manager at Olathe RV Center to see if they might have just a…read morefew moments to take a look at a problem that I was having with my brand new Brinkley. They did inform me that they might not be able to get me in immediately, however, I was already at my wits end. I've been to three other dealers that day just trying to get some troubleshooting info and so the service manager, Justin told me to bring it by and they would maybe be able to make an assessment. What really impressed me is that these folks truly do care about your safety had my problem been something involved with a repair of something that didn't involve safety they might have taken a look and scheduled the repair at a later time, but considering I had no brakes on my brand new unit they did stop for just a few moments to take a look and see if there was something that we could resolve quickly and to my surprise, the problem was in fact very simple Justin and his team insured that I was back on the road safely with functioning brakes. Most times when you stop into an RV dealer, they are limited on their ability to help you because they don't have anybody to actually do the work, the folks at Olaza RV center have a large facility with incredibly helpful and talented staff. their primary concern is to get the job done right the first time and not just send you down the road with a patch. If you have a minor problem or a major problem that requires some time to be repaired, you can trust that these guys are doing their very best to ensure your travel. It's going to be safe and enjoyable. Stop by or call and see what these folks can do to make your RV adventure better !