Had a power surge and consequently an electrical system failure on our travel trailer. Since I was…read moreclose by I went to the shop and spoke with Adam. He told me to bring it in. I was back within 30 minutes. He told me he would check it over and give me a call. The inverter, microwave, and refrigerator were fried! He told me he would order the parts and have reassembled and ready to go within several days. True to his word he called several days later. It has now been about six weeks later...we have had opportunity to camp and test the system out now. Everything works like new! I am very pleased with the work performed. Adam Gentry, whom is the Shop Mgr., was a life saver for us.

Two words: Serve.Us!…read more That's exactly what we found upon inadvertently stumbling into Midwest RV. (Long story short: we flew from Ohio to Kansas to look at specific trailers with one of Midwest's "competitors" [loosely defined "competitor", in retrospect]. We learned things about each trailer only AFTER arriving and that would have likely kept us from making the trek. Frustrated, disappointed, and heading back to Ohio from a failed mission, we noted a trailer on Midwest RV's property and thought 'what the h*ll, we can always look.') Two words: Smart.Decision! It was 20 minutes to closing (ON A SATURDAY EVENING), and without missing a beat, one of their SERVE.US (v. sales) reps offered to open up the slides for us to better view the interior. We both hated accepting the offer that close to closing time, but otherwise a wasted trip AND what we had seen with the slides in looked really good. Next-level service: They offered to pull the trailer over to the building, hook it up to electric, and power on the a/c (it was a SUPER hot day). They suggested we go get a bite (with recommendation - the little place d'town was very good!), come back, and they'd leave it open for us to check out how well the a/c worked (and it did). Through calls and text we were able to negotiate a deal with Larry "Bighorn" (owner) on what we're very happy to have stumbled upon. Also, through calls and texts were we able to work with Larry to secure a transport* from Kansas to Michigan. *Rocky, was also nothing short of a kind, cautious and careful, professional. While there were some (unforeseen) issues that arose with the camper upon arrival and habitation (some rookie-owner, some mechanical), Larry was readily available to walk this rookie owner through both. One of the unforeseen issues required transport to a local dealer for repair. When that dealer was unable to return the trailer, two words: Larry.Bighorn. Upwards of one year after purchasing from Midwest RV, Larry was AGAIN able to be counted upon with the constant serve.us. that we'd come to know and appreciate. Not only was he able to locate another transporter for us, but Boyd was just as professional as all the others we'd come across orbiting Larry Bighorn. Midwest RV, Larry Bighorn - his staff, and the transports he was instrumental in arranging - have been nothing short of a timely, friendly, knowledgeable, and attentive group of business professionals with impeccable follow through and follow up. Perhaps evident, but I cannot say enough about the level of serve.us these folks have consistently doled out. This, coming from an individual with years in the service industry under her belt. (Or, said a with a bit more crass - a service snob; alternately, service witch with a 'b.')

AMAZING CUSTOMER SERVICE FROM THE OWNER!!!…read more As someone new to the area and not very car-savvy (I'm a "girl's girl" through and through!), I was initially unsatisfied with the service I received. However, the owner went above and beyond to make things right. His dedication to resolving my concerns and ensuring my satisfaction truly earned my respect. By the end of the experience, I felt like part of the family! If you're looking for a shop that genuinely cares about their work and their customers, this is the place. I highly recommend them and will definitely be returning!

Courteous and helpful staff, taking the time to hear my issue completely. I was able to get my…read morevehicle in right away, and get a ride home, and then back when my repairs were completed. You truly feel like your family when dealing them.

We have an old refrigerator he repaired for us and right after, another part went out on it. The…read moresecond part was no longer available so our fridge was dead. He actually refunded us for the part and all the labor on what he had already repaired without us even asking or being upset, as it wasn't his fault. It was much appreciated!

Metal part from power washer broke off and hit the window. Caused two holes in window.read more

ABOVE AND BEYOND WORK! Highly recommend, very kind and considerate gentleman came out and replaced…read morea windshield for me, they offered their expert opinion on a few different things that were very helpful to know! Small town big heart service, truly a wonderful company with experts behind the wheel.

This is a nice cleaners to go to. Easy parking out front. Pretty good hours. Reasonable prices…read more I've only been there a few times but every time they've done a good job. I was a little nervous at first because they don't give you a ticket, but I guess in a smaller town like Gardner it's not a big concern.

Wardrobe Cleaners is the absolute worst! If you have clothes you never want to see again...take…read morethem to these jerks. If you like having them call you and/or your family member a "liar" to your face, then by all means go to these creeps. If you want the chucklehead son to repeat over and over to you say in a robotic tone " your (insert relative name here) hasn't been here in a year"...even though you were there 2 weeks ago...then by all means go to Wardrobe. I had the very unfortunate experience of working there in high school...it still gives me the creeps driving by there. They ruined my Mom's wedding dress that I wore. The collar on my Mom's satin wedding dress was supposed to be up, which my Mom specifically stated. The creep owner flattened it!!! Needless to say Jesus saved them that day from me as I was getting married. I know other people in Gardner that have had items vanish then be lied to about it. What a shame they are to Gardner.