The customer service is excellent as the owner was very fast at getting back to me and attentiveread more

The man was so nice, and quick. He helped me unload and load the mower. Can't wait to use. I highly…read morerecommend him.

He is incredible! I messed up my mower and made it worse trying to fix it myself. Web took care of…read moreit, no issues, fast and perfect. Go to them for mower repairs you won't regret it!

From the owner: Webs Small Engine & Lawn Mower Repair provides small engine repairs, service, and parts to the…read moreTopeka, KS, area.

A bad situation made worse! Do not trust this business. Zero communication. Zero follow through…read more Over the course of a 6 week period, I experienced 5 no-call, no-shows. Was only able to get Neal over to do the agreed upon engine swap, after I contacted my banks' fraud division to freeze the money I sent weeks earlier. Once that happened, Neal re-appeared at my doorstep with an old clunker of an engine, that he probably got for free somewhere. I previously had a 24hp engine, and Neal showed up with a 12.5 hp engine that was far underpowered for what my mower requires. Current state of things: The mower has been totally hooptified. It starts, but it spews out blue smoke, chemicals and fumes. Another thing thats odd, it only runs on level ground. When attempting to go up an incline, the engine shuts off. If that wasn't bad enough, Neal didn't properly bolt down the engine to the chassis. Discovered that out when I went to start it the other day and the motor almost flew off the frame! I have reached out to Neal several times to finish the job and make this right, but i have only been met with radio silence. Took my $700 and ran.

Attempted to get me to pay a deposit after booking and not having told me previously that a deposit…read morefor booking was "required". Showed up late (but did call) and had the wrong parts for my mower tune up. Did a portion of the work, left my mower in a completely broken state, saying that he would come back the next day with the correct parts to finish...from that point he never called, took my call, or returned a text message. I had to get the work completed elsewhere . Completely worthless engagement, DO NOT USE THIS COMPANY.

I called Bob's and got Randy's Mobile Lawn Equipment Repair, LLC…read more We scheduled and Randy came over and fixed my push mower and serviced both it and my rider. I watched and Randy did a great job sharpening the blades, doing the oil changes and generally fixing and cleaning both mowers. Now they are clean inside and underneath. He gave me pointers on how just washing and putting mowers away may leave stuff clumped and not cleaned out. The fee was very reasonable for all the work. I like not having to take my rider out to a shop. All was done on my driveway. He has all the tools. He didn't grease the front end. The mowers are now in running shape. Quicker than taking out. And I got some tips.

Didn't finish the job (Kevin ) agreed to, more than once. Avoids, doesn't return multiple calls and…read moretexts. Only been 4 months of a complete total run around. Broken agreements Misdiagnosed. Bob came highly recommended- it isn't Bob And Not highly recommended. Totally disappointing Not how one would expect a business to be run.

TJ is very informative and thorough. He really takes the time to do a…read moregreat job. I have used TJ several times and I am very pleased with his service!

TJ was awesome, knowledgeable, and fixed me up with my mower. I was so thankful for his service of…read moremy mower I unfortunately let sit for 5 years. I learned a lot, and he got me up and running. I'm so glad we have someone willing to come to our house because I have no way to take my mower anywhere. In a time when hiring anyone is a crap shoot, I felt I hit the jackpot w/ TJ. He will fix you right up, and it's worth every penny. Thanks TJ :)

I had a disappointing experience at Smitty's Lawn & Garden Equipment. I chose to shop at a…read morespecialty store rather than a big-box retailer because I expected knowledgeable guidance, but that didn't end up being the case. I initially was seeking a gas powered push mower but ultimately purchased an electric push mower based on a salesperson's recommendation. I asked the salesperson specifically if the electric push mower would bag leaves well, since I have several large trees. He assured me it would, but after less than an hour of use, it was clear it didn't have enough vacuum power to do the job. The owner was helpful when I called and allowed me to return the mower and apply the balance toward another purchase, although I was charged a 20% restocking fee. In hindsight, I would have been better off going to a big-box store with a more flexible return policy. When I returned to the store to look at replacement options, the same salesperson came out to assist me. During the process of finding a replacement lawnmower, the interaction did not go as smoothly as I had hoped. I asked if someone else could help me, but that wasn't an option. Based on how I was treated by the salesperson, I cannot recommend this store. I prefer supporting small businesses, but this visit didn't work out for me.

I brought my machine to Smitty's Lawn and Garden for repairs and ended up spending over $8,000…read moretrying to fix an ongoing issue. I took the machine back more than five times for the same problem, and each time I was told it was repaired. Unfortunately, the issue was never actually resolved. After repeated trips and a lot of wasted time and money, I finally took the machine to another repair shop, where the problem was diagnosed and fixed correctly. That confirmed the issue had not been properly addressed during any of my visits to Smitty's. When you spend this kind of money on repairs, you expect accurate diagnostics and dependable service. That was not my experience here, and I would not recommend Smitty's Lawn and Garden for equipment repairs. I do not recommend ever taking anything here.

Kyle was so quick to respond and get me on his schedule. Reasonably priced and very efficient. I…read morewill be using Adkison Services for all of my small engine needs, going forward.

From the owner: Adkison Services offers mobile small engine repair, providing precise repairs for peak performance.read more

Jason/manager was very helpful in getting the tire replaced on our rental. Out of town and on our…read moreway to a family event. Also, a shout out to Johnnie/tech, for making quick work of the replacement.

exceptional quality and customer service. With quick and great quality service. And done quickly…read moreand efficiently. I appreciate the serviceman as well his name is justin and he has helped us and ensured that we will definitely be returning. with incredible positive attitude and helpful information. Thank you again. Truly an exceptional experience.