Came in for the first time with my best friend. She wanted a full set acrylic and I was just doing…read morea deluxe pedicure. This location wasn't busy and we didn't have appointments. My pedicure was pretty decent. The tech got to me after finishing another client. The problems arise with my friend's service. I was seated and asked if I wanted anything to drink. I asked what did they have to offer and was offered water, soda, wine. Once my friend saw I got wine she inquired and the tech brushed her off like "oh you dont look old enough". She then proceeded to do her nails aggressively and even when told she was being rough. We left and went elsewhere. If you like being disrespected about your request this place is perfect.

I' have been getting my nails done at this salon since last year and have been happy with the…read moreservices I received. My original nail tech, Kevin, left and it's been unsatisfactory since. I've had 4 different techs and each time have either had issues with the service --chrome nails delaminating (this was on 4/1:25) or not covering the full nail with acrylic/polish, or I was overcharged for service I didn't want to begin with. They also seem to have a revolving door of new nail techs. This last visit, I specifically chose my colors from a book that offers matching regular polish, gel and dip powder. I asked for gel on my hands and regular polish for my toes. I was informed right before polishing my toes that they did not have the matching regular polish. I asked for them to discount the $20 extra charge for gel because it wasn't what I wanted. They refused. The picture was from my visit on 4/1. In this economy, I won't continue to keep supporting a business that is inconsistent with their services and pricing.

My first time to Gloss Nails and the nails text didn't take care of what I asked her to do, but I…read morewrote a review and the manager got in touch with me and made it right and went over board to make me feel like a valued customer. I went back and got Issac and he was fantastic. I really thank John for taking care of me. I would recommend this nails shops to anyone else because of how the manager was concerned about how his customer service.

I am extremely disappointed with my experience at this salon…read more I usually have a good experience with this salon. Out of respect for the technician (who I started seeing after I delivered my son), I will not post her name. My pedicure went well, but everything went downhill afterwards. I requested that my existing nails be soaked off. Instead of properly soaking them, the nail technician essentially ripped them off my nails. The process was so rough that my thumb began bleeding. She took a fake nail and slid it under the acrylic to remove my nails. She said "oh no, I'm sorry". What upset me even more was that instead of just apologizing, I was told it was because I have "thin nails." That is simply not true. My thumb was bleeding because my nails were not removed correctly. When I checked out, I spoke with who I believe was one of the owners to explain what had happened. Rather than showing concern or offering an apology, I felt dismissed and looked at as though I was overreacting. The interaction was demeaning, and I left feeling like my concerns didn't matter. To make matters worse, when I asked for my receipt, it was handed to me in a way that felt rude and dismissive. I have never left a salon feeling so embarrassed, disrespected, and insignificant. I can't say why I was treated this way. I don't know if it was simply poor customer service or something else, but regardless, no customer should leave feeling this way. Unfortunately, I will not be returning, and I cannot recommend this salon based on my experience. I believe customers deserve to be treated with care, respect, and professionalism--especially when a service results in an injury.

Never judge a book by its cover. This was my VERY first time in this establishment. I was looking…read morefor a new Nail Salon. Read the reviews and decided to give it a try. Got a pedicure and Builder gel refill with Gel polish. Well the pedicure went fine. Then got to the nails. When I saw the lady that was doing my nails. My instinct was like I'm going to be very unhappy. Well Lo AND BEHOLD ms Tina did my nails PERFECT just as I asked length and shape. I just knew I was going to be disappointed. The Price was even fair. I didn't feel like I was being over charged the place is Clean and I felt very welcomed I will definitely be back Thank U Ms Tina for being so professional. Thank u for doing GREAT WORK. I WOULD SUGGEST THE GIRLIES GO GET THEIR NAILS DONE. OH my eyebrows look amazing too

Cute nails is very nice! The place is super clean and service is the friendliest. The prices are…read morevery good also! Highly recommend. The technician I had was Sen and she was very nice gentle and fast. I did a classic pedicure with gel. I'll share pics laterz

Very good! The place was a bit messy and closed off so maybe if you are clostophobic you will have…read morea hard time. The technician is very friendly and makes good conversation. There's a tv if you want to watch and music also. My nails are strong and beautiful until now and it's been over 3 weeks. The cuticle was taken as much as we do it in Brazil which I love bc it makes the nails last longer also. I recommend price is very good.

I tried to schedule an appointment through the app, but it wasn't clear whether it actually went…read morethrough for Wednesday. Since nothing showed up on my end, I chose an available time on Friday and sent a text to confirm. She replied that I was scheduled but didn't specify which day, so I assumed it was Friday because that's what the app displayed. She later canceled my appointment without reaching out first, saying I missed the Wednesday slot. When I tried to reschedule, she refused, saying I was a no-show. During the exchange, she told me I "knew better," which felt unnecessary and unprofessional. After much back-and-forth, she eventually allowed me to rebook, but the interaction left me uncomfortable. The process was confusing and could have been handled with clearer communication and more respect.

SNS French. Tina is VERY good. Been to MANY manicure places over the years, and find her to be…read moreoutstanding!!!!

Good experience. They sat me right down even though they were busy, they offered me a drink too…read more I got a pedicure and there were several packages to choose. It was a good experience but a tad pricy and I wish they scrubbed the dead skin off my feet.

Brenda, Mary and Nancy are wonderful ladies and very personable. They do a great job on nails and…read morepedicures. I've been going to them for years.

Brenda, Nancy, and Mary are some of my favorite people to go see, not just to get my nails done. I…read morehave gone to other places and they don't really talk to you or make you welcome; Guaranteed nails definitely makes you feel welcome, and gives me beautiful nails every time. The inside is clean and filled with plants and other cute things- I would definitely recommend, and I won't be going anywhere else.

One of the best in the business - I don't get my nails done consistently, but whenever I do I…read morealways want to come here. The gel manicures last about 3 weeks which is great by most standards. The service is nice with them always offering a drink when I first arrive. The manicurists are always very particular and detailed. I always ask for a third coat of nail polish because it looks better and they always oblige. The pedicure chairs are really comfortable. The salon is clean and hygienic which is really important to me. I'm removing one star because I feel like they've cut back on gel polish colors since a ton of people now get SNS or liquid gel.

Great service. The pedicure and manicure were great. They had a big variety of polish. I also…read moregot my eyebrows waxed and that was very well done. I will definitely be back.

I received my first pedicure as a gift from my daughter for Mother's Day. This was not just a…read morepedicure it was an experience. I entered with the mindset for walking out with pretty polished toes, but quickly changed my focus to healthy feet first. I no longer wanted to put lipstick on the pig. Katrina was very professional, knowledgeable and patient. The atmosphere was beautifully decorated with positive phrases of affirmation and soothing music very relaxing. The room, equipment and staff presentation was as sterile as an operating room. I have Happy Feet!!!!! I will be returning for a follow appointment. You can tell they take pride in what they do.

Great service, I like the fact that it's very private and they are welcoming, respectful and…read moreprofesional