My daughter took a picture in and the lady quoted her $65. She was super rough with her hands and when clipping the cuticles she cut too deep and made her bleed. Then when it was time to pay they charged her $80. Zero tip and will never go back. read more

V.I.P Nails & Spa - Nail Salons Near Me - Marble Falls, Texas

The nail tech the appointment was scheduled with didn't show up, respond to text messages, or calls. Should've been the only red flag we needed to leave. However, it was my daughter's birthday and she really wanted to get her nails done. When they were finished, she sat in the car crying because they looked so bad. I went back inside and asked them to remove them, and please refund our money because they did not look like what she asked for. I was told they could not refund my money. The tech then attempted to reshape them, which was still an epic failure. He actually complained about the fact that I asked him to remove them because she was not satisfied and that he had to take her appointment because the other tech didn't show up. I ended up taking my daughter to another nail salon so that they could remove them. The acrylic is far too wide extending beyond the nail bed to the surrounding skin and bowed up at the tips. read more

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Karrie does the best set of nails that I have ever seen done! She always does an amazing job with the details and is very thorough with making sure my granddaughter was happy with them every step of the way. We will for sure be coming back! read more

I made an appointment a week before the appointment date to make sure there was time in case something happened. My appointment was the 17th, it was my birthday nail appointment. Came in at 10 with my mom which was our scheduled appointment time. I used to have amazing experiences there, went there three or four times before this. This was the opposite of amazing, it was quite awful actually. The original nail tech who I used to always go to, didn't even show up or try to communicate to me that she couldn't make it. So I sat there almost more than half an hour waiting for my nail tech who didn't answer text messages, phone calls, etc. My mom was getting a basic gel manicure, it turned out beautiful and just what she wanted. I ended up being taken up by a guy who complained that he had to do my nails because the nail tech I SCHEDULED didn't show up. I was so disappointed because the first picture is what I asked for, red cat eye and an almond shape. When I was told that they couldn't do the red cat eye, I said that's okay let's look at other colors. Did that, and asked for a green looking cat eye he came back with a hot pink glitter nail polish and put it on my finger and asked if I liked it, I said that's really pink and shook my head no. He didn't listen and insisted that I kept that color. I walked out of there with my mom looking at my nails almost in tears because they looked awful and nothing like I requested. When the guy applied the black acrylic it was so liquidy that it spread onto my skin and stuck my skin to the acrylic so when he was filing the nails he ended up filing my cuticles. He seemed like he was rushing the entire time because he didn't want to take me as a client. My mom had to walk in for me because I felt like I was being a bother for asking to get my nails soaked off. She went in and asked for them to be removed and to get a refund. They told her no to both of those and then got defensive when we said the nails were not worth the money. I walked in and felt pressured by the nail tech to keep my nails on, he just reshaped them, only for it to be worse than they were when he was first finished. I ended up going to unik nails, they did fabulous job on them. Unfortunately the customer service was so rude and poor they will no longer be having my business. I'm a hairstylist and if I ever had a client come in after I did their hair and say they didn't like it I would be mortified if they felt like they couldn't tell me and they left with a bad service. Their first response should've been okay I'll make a time today to get your service requested. Unfortunately, this was an awful experience. I do not recommend this business. read more

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I normally love this place. Anna particularly does a great manicure and pedicure, both Anna's who work there. A few weeks ago I went in for a regular manicure and a young man who works there proceeded to file off the top of my nails with an electric file. It took off at least a third of the top coat of my natural nail. He was busy working on something else in the shop at the time. But now I get to live with six months of broken and splitting nails because they are so thin until they grow out. So this place has lost my business. I do not wish to get gel nails; I do not wish to get the stick on nails. This was very unnecessary in my opinion. read more

Told them I wanted gel pedicure. They said $45. At checkout they added $20 for gel. Not worth $65

I'm from Houston and usually only go to one specific salon to get my nails done but didn't have time before driving out here for me and my fiancés engagement party. We looked at a few places on yelp and decided to try out VIP and was overall very impressed! First, the place was very clean which is super important to me. My fiancé got a basic manicure and they used clean/packaged tools and the salon itself was clean and tidy. Next, they attended to us quickly. We did walk in right when they opened at 9:30 and were checked in/sat instantly. My nail tech was very friendly and we chatted throughout my service. One thing I thought was a bit odd was one nail tech was helping another lady then stopped to do my fiancés manicure then when back to the original lady to finish her service (?) the place wasn't crowded and they had 4-5 nail techs in there so I would suggest coming early/when they open to avoid a wait. Most importantly, my nails turned out great. I was so nervous trying a new salon especially before my engagement party where my hand will be in many pictures lol. However, my tech gave me exactly what I was looking for!! The only thing was that she didn't use a drill to dig out the dried powder under my nails but I was able to peel most of it off easily so it wasn't *that* big of a deal (just something I'm used to at my original salon haha). Glad i stopped by here vs somewhere else and will be coming back by if I'm ever in the area and need my nails done again!! read more

V.I.P Nails & Spa - Dip powder with almond shaped nails :) - Nail Salons Near Me - Marble Falls, Texas

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Nice and clean but employees were rude and uninterested. Prefer Unik Nails. Wife was not impressed either.

Too k an extremely long time to fo nails and the results were less than good. Had a nail tip placed on thumb nail and its tilted way to the side. Going to grey my nails redone ASAP. Pedicure didn't get my feet smooth as my normal place. If I'm ever in Marble Falls again, this nail salon will not be repeated. read more

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They're so bad! They are bumpy and the wrong shape! I asked for thin coffin and got square, my mom and i went and got mani and pedis done for my birthday and it was $244.89 without tip!!! my water for my pedicure was boiling hot so i asked to make it a little cooler and she made it freezing and make a snarky comment! My toes were the wrong color completely, they're like a pale nude/peach color which blends into my pale skin. I got one up from the basic pedicure which was supposed to come with a foot mask and getting the dead skin off, after the pedicure my feet looked dirty and i didn't get the mask. My ring fingers color is completely messed up like she forgot to paint the side of it.. she told me if i had time tomorrow to come back, knowing it was my birthday and that i live 45 minutes away! The lady who did my toes was rude asf and the lady who did my nails was in a rush. I definitely don't recommend this place and i won't be going back. read more

V.I.P Nails & Spa - trying to show how bumpy and square my nails are! - Nail Salons Near Me - Marble Falls, Texas

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I did really like this salon, i've been here for a pedicure before and it was nice. i went by yesterday and got a gel manicure, and i was a little disappointed with the customer service. my nails turned out great don't get me wrong, but there was definitely a language gap. i had a hard time communicating with my stylist as to what i wanted done on my nails. i had also asked if i could get a drink and the lady brought me water, so i asked if they had anything other than water and she said no. but i had seen other clients in there with mimosas. one client spoke to me and told me they had alcohol, so she asked the man at the counter to get me a mimosa...... he brought it out to me and it was just frozen orange juice??? i'm pretty sure they thought i was underage. there wasn't a big selection of colors got regular nail polish so i asked for gel, and still, very little colors to choose from :( read more

V.I.P Nails & Spa - what i got - Nail Salons Near Me - Marble Falls, Texas

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This first photo is what I requested. I've always had an amazing experience with all of the females in this practice. The new gentleman who did my set was rushing around, making me feel like I was the reason the nails came out bad. "Please watch the tv over there, you're helping me too much". I was literally just sitting there and he was ripping my arm and elbow around trying to find the best position for him. I wanted the nude color with matte finish and flowers. I got pink and white. My dip is also bent in, he didn't fill enough with the pink. When I asked him to fix the bend, he told me that my nails were very hard to do and I couldn't hit anything with them because they would break. I paid $80 plus tip because it's the right thing to do. But I need Carrie to know that he is not up to the standard of her salon. read more

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Went for a pedicure with gel and manicure with Dip. Pedicure was good, got seated quickly and was helped in a timely manner, got really cute design for the first time and loved it. First dip manicure- normally go for gel but wanted to try something different this time- was nice, same nail tech, some what in a rush so she kinda left my nails stuck to my skin and a lot of gunk under my nails that hardened and I had to scrape out. Left them kinda bulky which isn't really my style, and left one of my nails chipped in the very tip but again it probably because she was rushed. Will go back and see if there's a difference. read more

V.I.P Nails & Spa - Dip nail set - Nail Salons Near Me - Marble Falls, Texas

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The absolute worst place in marble falls you can go to Multiple occasions this place has let me down Today takes the cake Went in early to get two pedis and mani For my husband of course pedi and mani pedi for me Waited for him while they did my mani I wait for 30 min to be seated Told her I wanted dip- she brings out gel colors- told her multiple times I didn't want gel for my hands only feet As she puts my acrylics two people walk in needing pedicures and she goes on to tell me they can't do our pedicures because they're so busy told me to look behind her and look at the clock At this point I'm upset but let it go I let my husband know and he says it's fine He gets there and she's doing my nails Mind you the whole time I have my phone out with the design I want She knows what design I want And completely ignores it Does what she wants I catch it and another lady comes and says nope we can't do that I said okay you can't do the design that I asked for from the beginning ? She said no I wiped my hands off and walked out read more

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Hate to say this . But truth be known the owner was hateful and rude to me! When I was asked what I wanted I showed her a picture and she said we can't do that! I have went there for years and they have new people here . They always did my nails the way I showed her the pictures. I guess that is one of the reasons the other people are not there no more! I give no stars do to I can't tell a lie! read more

The lady who was doing my nails didn't not take her time and she made so many mistakes and did not correct them she took only 10 to 15 minutes on my nails and my sisters nails. We get the gel nails that are water proof and when we went swimming a few days later they just peeled off whole. We tried calling them and they pretended to not know English. Never going back read more

I was the second person to arrive here this morning four other people arrive 45 minutes after I did. I finished my pedicure. Before starting on my manicure they chose to start on these four people before mine. I told them that I did not have time to wait another hour prior to them starting on the new walk-ins, had to leave without a manicure. They will make more money doing four manicures, but what poor Customer service. I won't be back read more

Came in at 5:45, NO ONE was "waiting" - asked if they could help me, I asked for a pedicure...picked out my color and they said from across the salon... we're kinda busy, you come back tomorrow".....ummm no, you don't close for 1:15 and I wasn't in a hurry- and you didn't even offer the option of waiting. Thanks but no thanks. read more

V.I.P Nails & Spa - Their HOURS OF OPERATION - Nail Salons Near Me - Marble Falls, Texas

The staff here is very sweet and hard working. Loved the nails and everything was very clean read more

V.I.P Nails & Spa - Nail Salons Near Me - Marble Falls, Texas

Always a very clean salon. My services have always been done well and prices similar to other locations. I will continue to visit.

I honestly contemplated writing this review for so long. I have been seeing the same person for my nails for 3 years, but she recently moved forcing me to look elsewhere. I had been to V.I.P. for my previous set and it was great. This experience was the complete opposite. I needed my nails done for a company photo shoot, so they needed to look somewhat decent. That's not what I got and the service was horrific. The man that did my nails kept messing up and getting paint on my hands and his own. After each time, he would fling my hands in anger. None of my nails are similar in shape. I was charged for a full set, not a fill, because my nails were in "bad shape," but I had gotten them done last at this salon. The whole experience was awful. $71 terribly spent as I will have to get them redone. read more

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Middle aged male nail tech with a mohawk looking hair style became irate and threatening when I expressed my dissatisfaction with his work. He was aggressively handling my hands and sweating; defensive over my feedback. I finally asked for someone else to finish my nails. He aggressively said, "Ok! That will be one hour!" I told him I could not wait an hour and that I was just going to leave. He said, "No...you have to pay!" I told him I would not pay for the work he did because it was horrible. I would have to go elsewhere to have my nails fixed; I was not going to pay him. He then began taking video of me as I was walking out. Yelling at me that he was calling the police. He was so aggressive that my bf had to step in between us; as he felt I was being threatened by this man. It was unbelievable! The manager finally came and said he was sorry and that I could go. I told him that I should be the one calling the police...that his employee was out of line and threatening. Needless to say...we left. The way this man behaved was unacceptable! I would suggest no one use this mentally unstable nail tech who is incompetent at his job. If I could leave zero stars, I would. read more

My daughter and I enjoyed our "Elegant Pedicures" today. Our wait was brief even though they were quite busy when we arrived. Both technicians were pleasant and gentle but thorough. Carrie did the nail designs for both of us and our toes look great! Thanks for the great experience, ladies! read more

V.I.P Nails & Spa - Pedicure nail design - Valentines theme - Nail Salons Near Me - Marble Falls, Texas

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Terrible service. Our friends were in town and they had pedi appointments and my 5yo daughter wanted to tag along and get a pedi with her best friend. Her friend saved her the kids pedicure chair so they could sit by each other. I asked if she could sit in the seat and just soak her feet until they could get to her. They said "yes but we're busy." That is the only thing anyone said to me the whole time we were waiting. They never even put water in the bowl for her to soak- they just kept ignoring her. When she and her friend went to pick colors, they ignored her completely and she started crying. I went and picked out a color for her while she had her tiny bare feet resting on the bowl of the chair. I've had several pedicures where I sat and soaked my feet while waiting for them to get to me. She just wanted to be with her friend. I couldn't handle seeing her sad, sitting in the pink kids chair, so I told her to put her shoes on and we left. I'll never return. We went to marble nails and spa and will continue to go there instead. read more

Just went here today and had a great experience! Came in at 430pm on a Saturday and was able to sit right down. They have several nail techs available. They have multiple types of pedicures ranging from $25 to $80. My husband got a basic pedi and I got a mini deluxe and it was $75. Very clean place and friendly people. Since we are from out of town, I was glad to find a good place! read more

Went to get a pedicure and my nails done and I just waisted time and money. The guy that did the pedicure was so terrible that my toe nails were uneven and the shellac was too thin that I think he only did one coat. The dip on my nails did not make it to 10 days ... it started to crack and peeled so bad that a couple of my nails broke off. So definitely would NOT recommend going to this salon. read more

Went in for a Gel Manicure. I had Gel on my nails from a previous manicure and the technician didn't soak my nails with acetone she just removed the gel with a tool, which stripped my nails and then she tells me my nails are thin.. I wonder why... I have bubbles in the polish and my nails look awful. I was in the salon 1 hour and 30 minutes for a Gel Manicure. I am really dissatisfied in the way my nails look and how the previous Gel was removed. I came to the location based on the wonderful reviews. Maybe make sure and ask for a technician that's named in the reviews for a better experience. read more

V.I.P Nails & Spa - Nail Salons Near Me - Marble Falls, Texas

My experience was probably the worst. (Ann) is the one who did my pedicure i don't know if she is new but she was the only one without a Name tag so i asked her name. During my pedicure she was shoving my feet back into the bowl really rough, hurting me rushing through the massage not doing it slow and relaxing, i felt very rushed, definitely not relaxing. My sister noticed she was being really rude. My mom and sister we all got the same pedicures and i was the first done. They still had a lot left and i was done so quick it was the worst experience. My sister and moms lady's Tammy and Tiffany were really good! read more

Called VIP nails to ask what time they opened the next day and was told 9:30am. Made an appointment for two pedicures. Showed up the next morning along with several other patrons about five minutes before opening. At 9:30 we all started going in, to find that there were probably 12-14 customers already getting mani's and pedis done. The woman ahead of me asked the receptionist how long it would be for a pedi and was told it would be 35-40 minutes. Then instead of the receptionist helping me, she walked away. I turned to the manicurist and said we had a reservation for two pedis at 9:30 and how long would it be and she just looked at me and went back to work. Zero service here and will not be returning-ever. read more

I had a manicure with jell and a Pedi with jelll polish. My sister had a Pedi with jell polish, and the total was $193.00 ‍‍ they see you have money, and they raise the price!! I have never paid these prices!! read more

Had an appointment for pedicure and acrylic nails. Well guess they forgot because now they want me to wait an extra hour for me to get the acrylic nails done. Simply Unprofessional. read more

V.I.P Nails & Spa - Nail Salons Near Me - Marble Falls, Texas

Don't get dip nails from here. They did a terrible job. And weren't very nice about it. They made my nails look too thick. They messed up three or four times on my nails and pretended it was my fault. read more

Still same thing. Very nice people but unlike other nail salons, was never offered a beverage. We were there for 2 hours. Just weird.

worst experience ever! one basic pedicure with gel and a solar fill was 132.00. They added 1.00 twice for supplies. who does that? My nails are so sore from the rough treatment of their tools being to hot. I will never recommend them! read more

When there a couple of days ago to get a pedicure and to get my big tonsils cut short because I suffer from ingrown tonails. The day after my tonail got infected and is ozzing puss and now the nail will 100% fall off again. read more

My complaint about VIP has nothing to do with the quality of their services. I walked out because my friend and I had appointments at 12:15, we informed the receptionist that we were there for our 12:15 appointment, and were asked to sit down and wait. At 1 o'clock, after four or five walk-in customers had already been served, we finally said, "Hey, we had a 12:15 appointment." In a very few minutes, a young man took my friend to a station and begin working on her nails. But we said, "We had an appointment to be done at the same time at 12:15. The reason we make an appointment is so that we can sit together and visit while we are having our nails done." The young man then said, "five minutes." After I had been ignored for another 30 minutes, I told my friend that I was done waiting, and had learned my lesson about VIP spa. I walked out! We will not be back. read more

Gorgeous spa! Favorite place for pedicures. Quality work done by kind and thoughtful staff!

horrible service, the ladies are rude and make you feel uncomfortable... they would rather sit down and be on their phones, god for bid you interrupt them while texting on their phones!!! read more

If I could give this zero stars I would! I went and got my nails and toes done, I came in hour and half before they closed and asked if they would have time they said yes but kinda annoyed like. So I chose a color and they seemed be rushing and hateful. When I got up to put my nails under the light to dry and accidentally bumped my toe I asked her if she can put my finger nail polish on it and told her sorry I didn't mean to she kind of just tossed her purse down and said OK I can kind of seemed annoyed and said something to another girl because they were trying to leave and I didn't notice until I got right outside the door that my nails were so sloppy and I had glue all over my fingers to where my fingers were turning red it was hurting and I asked them if they could take the polish off my fingers and the glue and they told me no they couldn't because they are closed now even though I was right there at the door and it was five minutes till closing and told me I would have to go and come back the next day when I was getting my nails done for the next day I had a concert to go to and I told him that and they said well you can come back tomorrow there's nothing I can do now even though they were all right there inside. read more

They were rude to my daughter and I after waiting over half hr later than scheduled appointment. Went to MF Nails to fix since I left there w half the tip of my thumb still chipped. read more