Both management & the housekeepers are reliable, responsive, flexible & thorough! Special thanks…read morefor cleaning 10 years of filth to make way for our new couch & also a sparkling refrigerator interior cleaning & for the usual excellent every-other-week cleaning!

I've only used a professional cleaner once before, so maybe I misunderstood what to expect. That…read morebeing said, I'm a bit confused by the experience. When I reached out to the business, the person I spoke to was responsive and very helpful. I was quoted $135 for the cleaning, including 2/3 bedrooms in the apartment, the kitchen, bathroom, and common spaces. I was told they could cover these areas within the 3-hour minimum. In the three hours the cleaner was there, she only cleaned the kitchen and one bedroom, leaving behind the second bedroom, common room, and bathroom. The cleaner did a good job, but I wish there was better communication about what to expect, or an option to extend the cleaning to cover the areas promised, even if it required more money. The cleaner did a good job, but the timing of it all really didn't make sense.

Amazing job! Very thorough and professional and for a great price. Love the results!! Will…read moredefinitely be using this service again.

I am hesitant to ever give small business negative reviews because I know they are trying. However…read morethe experience with Novanna was unacceptable. No one responded to my email that was sent the day before my service asking what time I could expect someone. I had to book a two-hour window (8-10am) and I asked if I needed to wait the entire time for someone. Someone replied and said that I would receive a 30 minute notice before the cleaner arrive (so I still would have had to wait two hours either way?) I replied to that email and asked about a specific time frame and received no response. The next day, the day of my service, I did not receive a 30 minute advanced notice, she just showed up at my door at 8:30am. She did not come with any supplies as the website stated. She only dusted the tops of furniture and did not wipe anything down. She didn't put anything back in its place and I had to go through my apartment and put things away where they belonged after she left. Even organizing things would have been helpful. I specifically asked that she lift the rug in my bedroom to mop the floor underneath and she said she would. When I got home, I checked and this wasn't done. She furiously grabbed the mop and did it quickly in a hurry, while speaking on the phone. A few days later, I received a text message to my personal phone saying that I had a balance due but with no instructions on how to pay it until I asked. Not a single email communication with them stated how I pay for the service. I asked how to pay it was and I was sent a Venmo image and that's it. I replied TWICE to the text message requesting the information over email and have yet to receive a response from anyone. I don't know what experience everyone else had, but mine was terrible and I will never use this service again.

They used to be great. I initially found an amazing cleaner through them. But things have changed…read moremore recently. I had to get a new cleaner because mine went back to Mexico, and in that process I was told the cleaners do not take out the trash (that is extra). I've never heard of that before. The cleaner was at my place on the phone for a long time and then rushed through the actual cleaning, missing tons of things.

Karla did such an amazing job cleaning my apartment! She is so hard working and was extremely…read morethorough with every room. My home has never ever been cleaner. I'm so grateful for her service and would definitely recommend!

From the first phone call until end of job, clear communication and quick response to any messages…read more He cleaned the common areas for a 4 family house that had not been done in over a year. They look 200% better!!!! I highly recommend Patrick and his staff!!!! And very fair pricing I. Gasman

My fiancé and I recently underwent a two year complete gut renovation for our newly purchased…read morecondo. Renovations went well, but the DUST was everywhereeee. The dust was located on baseboards, lighting fixtures, flooring, kitchen countertops, and also in my kitchen cabinet interiors. With our new bundle of joy on the way we wanted to make sure that we hired a professional cleaning service that not only specialized in post-construction cleanings but also used chemical free products. After having a phone consult with Patrick we decided to move forward and book their services. Patrick explained all details of their post-construction package which put our minds at ease, he was also very knowledgeable and patient with all questions that we had. Our project lasted for six days at eight hours per day which seemed long but it was well worth it. He also used commercial air purifiers and Hep-a vacuums which was greatly appreciated. Our experience with Elite Supreme Cleaning was flawless, pricing was more at a premium rate compared to others, but it matched the quality of service that Patrick and his crew delivered. Thank you again!

I just have to take a moment to share how grateful I am for the amazing cleaning service I…read morereceived. Being 7 months pregnant, it's been getting harder to keep up with everything, and they truly came through when I needed it most. They were professional, thorough, and paid attention to every little detail. Walking into a clean, fresh space lifted such a weight off my shoulders. It's more than just cleaning--it gave me peace of mind and allowed me to focus on my health and my baby. I'm beyond thankful for their help and kindness. If you're looking for a reliable, caring cleaning service, I highly recommend them!

Booked a "deep cleaning" for 3 hours and it was a complete joke. I had to point out multiple missed…read moreareas during the cleaning and even explain how to dust. Two days later, I'm still finding things they didn't do that were clearly included. They asked for extra time but still didn't finish. Checked my camera footage--couch steaming was barely done (two decorative pillows and half a chaise, that's it). They also refused to wipe blinds with a bizarre excuse, which I've never heard before. On top of that, they broke one of my plants. Found them through Instagram--don't make the same mistake. They offered me $20 toward a future service. Keep it. Total waste of money.

Had a great clean in my 2 bedroom apartment. The bathroom had a lot of stubborn grime that Belgica…read morewas able to get all out - the kitchen and fridge also were completely deep cleaned. Very professional

Amazing experience! Luz did a fantastic job for my apartment in nyc! I really liked the fast…read morebooking process and the service was top notch. Would recommend to anyone and would totally use again!

Ode to Rapid Maid Specialists NYC…read more the sun shines in through the clean windows a fresh start Hubby gave me an early Christmas gift. Every new shiny surface I encounter brings so much joy.... I can run my fingers across surfaces in the kitchen without encountering a sticky layer of grease... I never knew the corner tiles in our bathroom were the same color as the other tiles. You think you live in a relatively clean space, but then the pros come in and disabuse you of such fanciful notions. Best present ever!

Having a broken foot motivated me to secure the services of a house cleaning service until I am…read moreback on my feet again. I am very particular regarding cleaning, so I have high performance expectations. Erik was easy to work with prior to the work and a pleasure during the job. He came with a competent assistant. The job completed was thorough and exceeded my expectations. Places were cleaned, due to inconvenience, that were never previously addressed by me. The work was done in a timely fashion and in a way that was not disruptive to my wife or me. The price was competitive, and I look forward to my next appointment. I recommend this company without reservation.

My husband and I started using this service in July and they are amazing! I came home to a super…read moreclean house that smelled like lemons. Not only do they dust, vacuum, AND mop the floors, but they also change sheets on the beds if you provide them with clean ones, AND they even clean the inside of the microwave. We paid extra for them to clean the inside of our oven once, and it was spotless. They are a little pricey, but definitely worth the cost. I highly recommend them.

Booked a cleaning and Fary and her team did a great job. Everything was cleaned and organized and…read morethey were very thorough and fast. Would absolutely use them again!

Absolutely the best cleaning service I've hired in a long time! I requested a deep cleaning, and…read morethe cleaner ( Faruza ) came in and kick ass! Great price and the service I requested was more than fulfilled! I highly recommend this company. It's easy to set up an appointment, and they supply everything!!

Great and fast service. Always reliable when we request! We will request the service again.read more