I manage a client base of commercial accounts who trust me with their auto transport needs. UZ Auto is one of my first calls for these clients. COMMUINICATION is the most important thing to us. Things happen that changes schedules, trucks can break down occasionally from any carrier. We NEED TO KNOW these things to properly update OUR clients. UZ picks up the phone and returns calls. In the volume of business we all do, occasional hiccups happen. HOW we handle our hiccups as business owners defines us. UZ always gets it done for us and when there is a hiccup, I am very glad to know I am dealing with a reputable company who works closely with us to be sure client satisfaction is maximized. There are higher priced companies and lower priced companies. What sets UZ apart is that in a sea of sketchy characters in this industry, UZ OWNS THEIR OWN TRUCKS. Much much better, more efficient service. read more

UZ Auto Trans - Jeep - Towing Near Me - Denver, Colorado

IF YOU VALUE YOUR VEHICLE, DO NOT USE THIS COMPANY! UZ Auto Trans moved my vehicle across the country and did considerable damage to it in transit (windshield, bumper, lights, and more). I had pictures that proved there was no damage prior to the move, which I sent to them, but they denied they did it and would not pay the full amount to have the damage repaired by a reputable body shop. They offered a small sum, which I accepted, mainly because I was tired of dealing with them and they argued they did not cause the damage and would deny the claim completely if I did not accept their "fair settlement." PROS: None CONS: Poor quality, no accountability, lack of concern, don't-give-a-damn attitude, poor customer service IF YOU VALUE YOUR VEHICLE, DO NOT USE THIS COMPANY! read more

Damaged the underside of my vehicle and there is now a loud clicking sound, first manager I spoke with said it was impossible to be damaged during transport and I have now been referred to their claims department. I will be suing if they try to scam me out of repair like so many others. read more

There was damage to the vehicle beyond a scratch as it went to the metal and their claims person didn't even respond to us after we brought that up. We'd advise people to stay away as the communication was great, then for the claims process for something they could've handled quickly and easily was grossly mishandled & there are too many great options out there to be handled that way post the conclusion of the deal. read more

My car has now been in their possession for 7 days. Today I was given NO eta. Meaning they have no idea when I should expect my vehicle. My car is somewhere in Kansas unlocked and again, they could care less! No ETA! This is my second time using this company and will be my last! Their communication is awful and how are you going to keep someone's car and think, not big deal. No eta! Use some other honest, organized and professional company. This is not it. *This is NOT weather related. read more

I've used UZ Auto Transport twice between Phoenix and Orlando. Both times I had a great experience. Drivers I had were Michael S. and Hamma. Both were awesome, super friendly, professionals, and handled my car with care. The price was very reasonable, better than other companies. I would never use any other carrier. read more

UZ Auto Trans - Nissan 370Z transport Orlando to Phoenix. - A car transport trailer carrying two Nissan vehicles, one gray and one white, parked on a street with trees and houses in the background. - Towing Near Me - Denver, Colorado

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These guys were amazing. Delivered my car to Phoenix in perfect condition. Did a great job keeping me updated. Price was extremely competitive. They use super dispatch; pictures of your car are uploaded prior to pickup and you can track your car with super dispatch. I am extremely pleased. read more

Do not use this company to ship your vehicle. I shipped my vehicle from CA to CO in April and they substantially damaged the underside. I had to fight with the transporter upon delivery to even mark on the BOL that damage was done, even though it was clear in both their photos and mine. Since then, I have been fighting with multiple people in the claims department to get the repairs done. I was told to get a quote from my body shop, which came to just shy of $1300. They refused to cover this and told me the only option was to send the car over an hour away via one of their transporters to be repaired at their shop. This would take several weeks and they would not cover a rental. They would repair the car at their shop and then send it back via transporter. Who would trust someone that just did $1300 in damage to their car to retake possession of it and take it over an hour away, somewhere I wouldn't have access to it, and then keep it for an unknown amount of time??? Not to mention I would have no means of getting around. They are shady and not following legalities outlined in their contracts and insurance. Do not do business with these people. read more

Terrible company to call if you need your vehicle to be transport . Awful person that answered the phone, I almost thought I called scammer company someone by mistake answered my call or something . Don't waist your time . Call orange auto transport. Because of UZ auto I was able to search for more transportation companies and I found awesome orange auto transport . read more

Great service. Auto was picked up the next day and guy was friendly and polite. The car was loaded up and off it went to the relocation site. I'd recommend them. read more

UZ Auto Trans - A car transport trailer on the street carries multiple vehicles, including a blue SUV, a white SUV, and a silver SUV, with a person inspecting the silver SUV. - Towing Near Me - Denver, Colorado

Delivered my car with hood damage and oil dripped all over the front-end from the car above it. They are now claiming that all of this was pre-existing damage. Stay away. read more

Do not use this company, find a different company to transport your vehicle. they damaged our car and claimed they did nothing. DO NOT USE THIS COMPANY!!! read more

I was a little worried about shipping my car out of state and I didn't directly schedule my shipment through UZ. They were assigned by Direct Connect Auto transportation service. While I was told I would get a 4 hours heads up for my car pickup, it was actually more like 45mins. They did work with me on getting my car picked up at a certain day/time (I had a flight to catch). Just had to call and get it assigned to a specific driver. I was able to pick up the car from their drop lot and everything went really smoothly. I had no issues/damage to the car and their photo documentation was really thorough. read more

UZ Auto Trans - Open transport, top row - Towing Near Me - Denver, Colorado

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this is the worst company to deal with. i called and spoke to 3 different individuals at this company. all 3 were rude and unprofessional. i called on 2 separate days and every time i got someone on the phone they seemed to not want to help or started to argue and raise their voice. i even told the last guy to "calm down" and "i am not calling to dispute or argue". im not sure who is in charge but this company seriously needs to get some better people or train their workers in customer service skills. if you want to argue or have somebody scream at you...give uz trans a call! read more

This company is just awful. They gave me a window of dropping off my vehicle between 1-8. They were supposed to call me 1 hour before delivery. I never heard from them and couldn't reach anyone. They called the next day with a new time - no explanation of why they didn't show or call the day before. I was told the driver would call 1 hour before. The driver, Mickey Medina, called 20 minutes before arrival. She was incredibly rude, pushy, and rushed. She didn't explain anything to me and was pushing for me to sign for the vehicle. She assured me that I wasn't signing for an inspection because she was so rushed and pushy, I signed. After she left, I realized she had the side mirror on the passenger side pushed in. It's cracked. Absolutely terrible experience with Mickey. read more

UZ Auto Trans - Towing Near Me - Denver, Colorado

I'm only giving them one star because I can't give a zero or even a negative number for that matter. I was told when I booked that I could pay with a card and then the driver calls 30 minutes away from my house with no advance warning and then tells me I need a cashiers check or cash. I was rushing around trying to get to the bank and he then calls to say meet him because he doesn't want to come down my street. I looked over my car, but in all of this rushing didn't notice until 10 minutes after he pulled away that he had damaged the roof of my car. Now they are of course hard to reach and though I have given pictures of the damage where it is clear that metal has dented my car, it's hard to get in touch with anyone. They are completely dishonest. I would never use them again nor would I refer them to anyone. If you care about your car, DO NOT USE THIS COMPANY EVER!!!!! read more

Terrible. Damaged my car during transport. Denied the claim and became verbally aggressive when I tried to get them to account for the their actions. Outside of a lawsuit there is no way for me to get paid for the damage they did. read more

If you want a transport company that outsources the work and then plays a blame game when things go wrong this is your place. When the driver showed up to pick up the car, he asked for the cashier's check of payment to be changed to him personally - even thought the contract says to have a cashier's check to UZ- I received a text that my vehicle was on its way, and phone #s to contact the drivers. I received one contact # that worked - and that driver gave me an ETA of 2-2:30 on a Sat. Then my vehicle wasn't delivered, - that phone # was no longer answered - after 5 hours of waiting on a Saturday... and I call the office but had no way to reach a live person becusse the office was closed at 2- My car was left at the yard - because no one updated my contract that I cancelled a trip to make sure I would be home to receive the car.... When I got the correct driver's phone # on Sunday morning, he made no apologies for my hours of time waiting and worry that something terrible had happened since I can't reach the driver and the car didn't show up... I talked about a refund for wasted time and he argued that he was paid to deliver a car and he did - and I told him but he DID NOT ON TIME OR TO THE CORRECT ADDRESS and I didn't see that night becusse I could only guess that something terrible had happened. Then he basically told me he had to be on time to the car he was delivering now. I cancelled multiple plans to meet a driver who dropped off the face of the earth, the co-driver blaming the office on the paperwork that I was out of town on Sunday (but even that didn't matter since the car was supposed to arrive Sat) I took an Uber to get the car so I didn't have to cancel more work and plans - and the company made it seem like they did me a favor when he handed me a $50 bill to pay for the Uber. Things go wrong with businesses - it's their attitude and what they are willing to do to make it right - This company had no concept of customer service for when they screwed up read more

Had my car delivered by UZ through Montway. Process was smooth and car we perfectly fine. The delivery guy was incredibly friendly and made sure my vehicle arrived first thing in the morning after a weather delay the prior day. I hadn't even requested it and they went above and beyond. Great work! read more

I tried to use UZ Auto Trans to support small business but the company really failed me. For weeks I was in touch with Jason Meyer was my account Manager and assured me that the car would be picked up within my very limited 3 day window (Sat-Sun-Mon). He instructed me that the driver would get in touch 24hr in advance of pickup and provide me with a 2-3 hour window. None of this happened. Once Sat and Sun came and went, I finally got a hold of Jason on Sunday evening. He assured me that he checked on Friday and my car was going to be picked up on Monday. He promised. This didn't happen. I went on a phone tree search all day Monday, a total waste of time! From Farouk the dispatcher who kept askimg me to wait "1 hr" and "30 mins" for his call back (which never happened). I then got a hold of Baja, another dispatcher, who finally informed me that my car was never assigned to a truck. On the day of the pickup and there's no truck assignment! That was a shock. Finally a Zabi called (Jason said Zabi was the driver, turns out Zabi is another sales person or dispatcher and he said it's his first week on the job) and I then get on a back and forth with Zabi who, at the end of long hours of waiting, offered a tow to come get my car to so they could hold on to it as there were no working trucks to pick up today. This is not a very professional business. I caution any one who values their time in using this company. read more

I booked with this company that was on time but when it came time to drop off my vehicle they called and said I had to pay an additional $600 and something. firs First they told my dispatcher thatit was because they got a fine from dot then they told my dispatcher it was because one broke down and the other driver got a fine from dot. then I was told the other driver just didn't want to take our cars and we we're paying hi that driver extra. I was supposed to get a receipt for all of this which I never got. Wilol never work with these robbers again! read more

Was a simple, affordable and speedy service. Called and got to someone immediately, was kept in the know throughout the delivery process. Couldn't be more pleased. Thx. read more

Load 396656 Today I received the SUV in excellent condition and 2 days early from the possible delivery date that I was originally quoted. Thanks to Terry Tow and Russell Barly the very courteous delivery driver. John and Trish Rockledge, FL. read more

We've had an incredibly negative experience with UZ Auto Transport from start until even now that we have the vehicle. To start, they informed us (after we called, because we did not hear from them the day before the expected pickup day) that they would be picking the car up 2 days later instead. We relayed that to the person who was releasing our car. But then, a few hours later, they called the person releasing our car and said that they would actually be there in an hour to pick it up. So they switched the pick-up day to later, then back again to the originally planned day, without informing us. Next, the day before our car was scheduled to arrive, we contacted them, as we had not heard anything, and they told us that the car would actually be delivered a few days later due to issues with the driver's truck. We contacted them again on the next scheduled arrival date (again hadn't heard anything), and again were told that it would be delayed longer. And same again on the next scheduled day, and so on, and so on. Our car ended up being almost 2 weeks late when it finally arrived, and no one notified us ever of anything (we had to keep contacting them just to get information). Then, when we finally received the car, we saw that it was damaged. We had just installed a brand new cover on the bed of the truck, and it was completely torn off. The person who dropped off the car told us that they had already ordered a replacement and that someone would be calling us to install it. He also said he would send us the bill of lading via email, which he never did (we still have not received it). UZ Auto Transport called us later and asked if someone could come at 9pm to install the new cover. We told them that 9pm was too late, but asked if they could do 7 or 8 pm. They said that would work and that the installer would call us when they were coming. We received no call and no one came. We called them the next day to see what was going on and why no one called, and they told us they had no idea about the issue or about anyone coming to install the new cover. So now we have to deal with their claims department to try to get reimbursement for the damage. I hope other customers do not have to experience what we have had to. We definitely will not be using and do not recommend UZ Auto Transport to anyone. read more

PLEASE READ BEFORE YOU BOOK WITH THEM. This shipping company gave us the worst experience possible. Do yourself a favor and choose ANY one else. Back in October, my husband and I went to Colorado to purchase a classic car. We bought it and needed it shipped back to our home in California. We chose this company but it was scheduled and booked through a third party broker. The broker had no authority of choosing the rate, he was just the messenger between us. It was going to cost us about $1000 okay. Deposit was about $200 and the rest of the payment was to be made when the car arrived to our home. We shipped our new car the night before we were flying back home. Our flight was in the morning. The night of shipment, we were waiting for the tow truck and the driver. When he arrived, he had the WRONG equipment and truck size to have our car loaded on???? He KNEW the car that we had. That was RED FLAG #1. Then he said either A. We need to reschedule or B. We need to DRIVE our own car to the shipping warehouse?? Because we were flying out in the morning, my husband decided to drive the car to the warehouse which we were extremely furious about because that's what we were paying for, someone to pick it up. Mind you, this is a classic case that hadn't been started or driven for 2+ years. IT WAS SNOWING IN COLORADO TOO. We didn't have chains or anything and the warehouse was over an hour out of the way. 2+ hrs driving when car should've been picked up! My husband said it should be ok and he followed the tow truck to the warehouse. He could barely see driving in the night, it was snowing, etc. No heat or defroster in the classic car. I mean it really was unsafe but we had to do that rather than reschedule. The driver was kind and he did apologize but he was only following orders, so idk whose mistake it was that the wrong truck and equipment was brought. This was on a Thursday evening. We were told the car would arrive to our home in CA by Saturday/Sunday. RED FLAG #2. When the car didn't arrive by Sunday, we called UZ AUTO and the boss said the driver had an issue on the way and the car will arrive by Monday, the next day. Why didn't anyone call us prior???? I mean we are the customers, so why didn't anyone inform us rather than us having to find out ourselves? Monday comes, no car. So we call the driver. He's very kind and says he should arrive by Tuesday. Tuesday the car arrives, in one piece thank goodness lol because we started getting worried if this was a legit company. RED FLAG #3 They were very unprofessional when speaking to us at UZ. So yes, we did start to worry about our car. The boss was extremely rude to me but nice to my husband when he would talk. And the boss even laughed at me at one point when I was explaining all the issues we had. He definitely doesn't take women as seriously as he does men. The boss told us we can pay by Zelle, it was one of the options he gave us. At this point I called and told them all of the issues we had and how we had to drive our own car to the warehouse, how dangerous it was, how the car was really late, no one was communicating with us, etc. and I had asked if there was any way to give us ANY discount. I didn't care what it was, but something, anything to accommodate us for everything that was happening and just for good business and customer service. The UZ AUTO boss said no and the broker said he has no authority over price. I said okay that's fine, and Zelle'd the rest of the payment. RED FLAG #4 About 2 weeks or so after we received our car, the driver calls us one day. And I saw the number on my phone and it looked familiar and I answered. He said "Hey this is so and so, I was the driver that delivered your classic car a few weeks ago" and I said "Hi, yes I remember you. Is there something I can help you with..?" Now, I'm confused because we already have our car and we already paid. The driver then says, "Um, yeah well you guys never paid.. did you forget to submit the rest of your payment?" I was soooo confused, so I said "What!? No, we paid! I have the documents on my checking account showing I already paid and I can send you the proof if you need?" And then the driver said "Oh ok then. No it's fine. Alright then bye" HOW WEIRD IS THAT???? So I don't know if they were trying to scam us and have us pay twice OR the boss never paid that driver for his job. Between the terrible customer service, the constant communication and scheduling confusions, the late arrival with no notice, HAVING TO DRIVE OUR OWN CAR AN HOUR+ OUT OF THE WAY WHEN WE PAID FOR IT TO GET PICKED UP, etc etc etc. I mean seriously, please do yourself a huge favor and give a different place your business. Somewhere that cares about its customers, that communicates with you, and that sticks to their word, and gives you the services you paid for. Lucky our car made it driving and it worked out!! DO NOT GIVE THIS PLACE YOUR BUSINESS!!!!! read more

DO NOT use this company! This company was booked through a broker for me and was an absolute nightmare!!!!! The dispatch staff cursed and taunted me over the phone, threatened and cursed, pretended to not speak English, hung up on, transferred calls over and over for fun, dodged calls, threatened to not deliver my car, promised delivery times and dates that where not honored. Grossly over paid for promise of early delivery that never happened .... left window open on car in snow storm, mud all over head liner and carpets..... read more

Make sure you do a walkthrough after receipt of your vehicle! I made the mistake of signing the bill of lading after the truck driver dropped it off, only to notice that there was some scrapes on my rear bumper after delivery. Those scrapes did not exist prior to drop off, and since the bill of lading was signed there was no consideration made to repair my vehicle. read more

Keion dropped my car off to me in perfect condition. He was clear, communicative and friendly. Had a great experience! Happy and satisfied with the service. read more

Avoid this outfit at all costs. They've been holding my vehicle hostage for 10 days now and I still have no idea when it's being transported. They've given me delivery dates which have come and gone but the vehicle still sits in their lot. It was just supposed to be transferred from one truck to another and continue on. Bordering on theft at this point. read more

My experience with UZ Auto was great. This company was contracted by Vroom, the company that bought my car. UZ had to pick up my car in Cincinnati for transport to Houston. My only small nitpick item is that I had to contact them because I hadn't heard from them in the timeframe Vroom said to expect. Other than that little detail, it went great. Zabi, the dispatcher, was pleasant enough, and the car was picked up in the 2-day range of when he told me it would be. The day before pickup, the driver, Volodymyr, called me to confirm. He arrived the next day and got the car loaded up quickly. He was friendly and professional. Car was ultimately delivered to Vroom in excellent condition. What's great is that I had proof of that as soon as it happened because the bill of lading had been given to me upon pickup via email. I received a PDF version and a link to the real-time BOL that allowed me to see the photos taken at delivery inspection, and the summary of vehicle condition that went along with it. Pretty cool. As for reviewers who have complained that they had to go meet the truck, well, duh! If you live in a residential neighborhood with narrow streets like I do, then you can't reasonably expect a 7-vehicle transport semi to be able to pull up to your front door. I figured that out before he got here. Didn't matter since there's an elementary school 2 minutes from my house that has a huge parking lot. He called me from the school lot and apologized for not being able to get down my street. It was no big deal, and I hopped in the car and met him over there. Overall, an excellent experience. Thanks UZ for getting my car down there safely. read more

I wish I read the reviews before booking this place. It was my first time using a transport company for a car. Expectation #1 was that the car would arrive at the agreed upon location (my address) on Wednesday or Thursday. Then, I receive a call from the driver on Saturday night, saying he will arrive tomorrow and asking where we should meet. My response, "I believe we should meet at the agreed upon location, my address." He then asks me where to park the 18 wheeler. That is a them problem, not me. The driver texts me a location to meet at. I say, okay I will meet you there, however the new bill will be the $1,000 less the unexpected Uber ride. He says okay and that part was fine. Expectation #2 was being able to follow the instructions I received for payment. I opted to go for the Zelle payment to the corporate email address. (Also since the car was 3-4 days early, I hadn't even made it to the bank.) Since the car arrival was on a Sunday, he tells me I cannot send payment to the corporate email. He says I should Zelle the money to his personal account or go get a money order. He also tries to tell and show me how other people have sent money his personal account. I held my ground and said no, I am following the instructions received on the text from the company and that I will not be sending $990 (Uber was $10) to a stranger. He begins to suggest that we need to pick another day for me to get the car. I again, hold my own, and insist that this needs to be figured out today, since I'm already here. I tell him there must be somebody he can call to confirm payment has been received on the corporate account. Begrudgingly, he gets ahold of someone to confirm I can pay through the corporate account and calls back when payment was made. My car looked good and all items were in it, but this was a stressful experience. I'm shocked that what I experienced is considered part of their acceptable business practices. I'm not sure what the point of giving my home address is, if they don't bother to meet me at the agreed upon location. It is irresponsible and negligent to expect customers to pay a company via an employee's PERSONAL account. What would I have done if I had sent $1,000 to the driver I do not know, and God forbid they took the money and ran? If someone chooses to use this company, I recommend you do the following: 1. Ask - Will you be able to meet at my address? If not, where is an agreed upon location that we can meet? 2. Inquire about what the arrival schedule looks like or could possible look like. (I've never heard of arriving 3-4 days earlier than schedule) 2a. I suggest being around and available the entire week before you're car is scheduled to arrive, just in case. 3. Confirm with the company what happens should your car arrive outside of office hours. (I don't think the Zelle thing would have been as much of an issue had the office been open) Good luck! read more

We were brokered to UZ Auto Transport through another company. Everything went really smooth until drop off. I told them I would pay the remaining balance via PayPal. When the driver arrived with my vehicle, he wanted cash. I would never pay cash for something like this. He was really upset and had to call his office to do it but I didn't care. I was paying the way I wanted to pay and that was that. My car made it from Colorado to Florida in one piece with no damage. I would recommend them to others but just beware the delivery driver is kind of grumpy. They take pictures of everything and it's very well documented. read more

Their driver contacted me continuously throughout the trip made me fyeah maybe Phil like I was important I would use that many time.

Totalled my Tahoe by hitting a BRIDGE didnt even bother to tell me until I saw it for myself the day after. Everyone at this company is aggressive and negligent. The driver was still expecting to be paid to. Oh did I mention they forged my signature stating the vehicle had all the damages upon pick up? read more

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Worst experience, charged me 200 extra and I found out last minute when car was about to be delivered. They claimed because of the load but I was never told about and wasn't in the contract, they blame all on broker and trashed the broker who sat me up with them and said they screwed you. I couldn't talk to dispatcher and when driver called his boss or the owner, he was very rude. His name is Ali .. he yelled and raised his voice and said to the driver, if doesn't give you the extra 200, drop the car in a junk yard or bring to LA with you and he can pick it up from here ( I was shipping from Denver to Phoenix) they just don't care and refused to contact my broker and said you deal with it .. I will never use again and won't recommend. They lack respect, courtesy and decency. read more

The initial setup of the appointment was bumpy due to the company in between. Pickup was a bit delayed, but nothing out of the ordinary. Larry, our truck driver, was extremely helpful, communicative and quick. Be aware that you need to pay cash upon delivery, no credit cards accepted (which is pretty standard I hear). I would recommend doing business with this company! read more

I can't believe a business like this exists! The WORST I have ever dealt with. North American Van Lines outsourced this company for us to move our vehicle. Customer Service and communication was non existent. Moving is already a stressful thing and having incompetent people moving your car makes it even worse. UZ Auto had us sitting and waiting and waiting and waiting for a phone call of any kind to let us know when they would pick up. We thought they were not coming and on a Sunday no one picks up the phone, we decided to start driving both cars to our destination. Half an hour on the road, they decided to call us and tell us they were 20 min away. We had to turn around and come back and they took the car away. All they the driver had to do was call us and let us know the time (window) our car would be picked up. At the location where our car was being delivered, we sat and waited again as we were told that our car would be here today. Again no communication and calling them and talking to them was more frustrating then sitting around waiting. Got the run around and for some reason our car is being towed to us. Whatever that means. WARNING TO ALL - DO NOT WORK WITH THIS BUSINESS! I have never been so unhappy about a service before! Have your car shipped with someone else! I can't believe I paid some company to make me feel like this, actually paid hard earned money! Run fellow Yelpers! read more

If I can give this place a DBL negative I would. Worst customer service I have ever had to deal with. Still haven't recieved my vehicle at this moment and the bid to transport was won by this company from Milwaukee WI to Medford MA 1Dispatch Market ID: 655678 from MILWAUKEE, WI to MEDFORD, MA has received an offer in the 1Dispatch Open Market from UZ Auto Trans Inc (CO) for $500.00. This offer will expire soon and is awaiting your approval. Act fast! You must accept or decline this offer. Click here to login now. Offer Load Details: Market ID: 655678 Carrier Offer Price: $500.00 Estimated Pick-Up Date: 1/28/2015 Estimated Drop-Off Date: 2/1/2015 Offer Expires: 01/24/2015 12:33 PM Origin: GREATER MILWAUKEE AUTO AUCTION , 8711 W. BROWN DEER RD, MILWAUKEE, WI 53224 Destination: A-Tech, 67 MYSTIC AVENUE, MEDFORD, MA 02155 Number of Vehicles: 1 VIN: YMM: WDCYR71E58X171142 2008 Mercedes-Benz G-Class Excuse after excuse to why it hasn't been picked up from blaming the auction people to blaming mother nature to blaming his driver to now not wanting to deliver my vehcile that has been fully payed for. Email first then Lawyer then Courts as well as Police if vehicle is not delivered by Monday Feb 9th 2015 since he stated " the owner" I will not drop off your vehicle unless you call me to opologize and stop blaming me for being late. Says that even if I'm closed on Sunday I need to open for him so he can drop off my vehicle even if one of the stipulations is to drop off on BUSINESS HOURS. SO GO AHEAD HOLD MY VEHCILE WITHOUT ANY REASON...... Just because I yelled at you since I was mad that you have NOT honored your commitment????? VERY VERY UNPROFESSIONAL........... WARNING WARNING DO NOT USE THIS COMPANY!!!!!!!!! read more

In a nutshell, this review is a result of poor communication as a result of customer service being outsourced to a foreign country, someone making promises the driver had no way to live up to. I hired this company to transport my car from Cheyenne. WY to Marysville, WA. I was initially told that my car would be picked up on Monday and arrive at my home on Friday. Which I was perfectly ok with. I received an e-mail on Wednesday that the car would actually be arriving Thursday at noon, which I was thrilled to hear. Thursday at around 11 a.m. I emailed the company to check if the driver was still on track to deliver by noon. I was then told it would be late afternoon. So, was mildly annoyed with the delay and that I had to contact them to find this out. Around 4 p.m. I get a call from the delivery driver saying that he would not be in town until "late tonight" and that it would be delivered "in the morning." At about 10 a.m. Friday morning, I checked in with the driver and asked about his eta. He told me it would be "no later than 3 p.m." Shockingly...he finally arrived, at about 4:45 p.m. read more

I'd give zero stars but that's not an option. Classic case of Mayflower outsourcing the car shipping to a CLOWN CONVENTION. These guys not only have been avoiding giving me a straight answer as to when they're going to pick up my car, but don't return my calls. I'm going to light up this pathetic excuse of a company on social media right now, because MAYBE that will get them to actually do what I've paid them to do. And commence.... read more