I engaged with Clear Launch to help sort out a business process issue which needed to end with a…read moresoftware based solution. They took the time to understand my process and began to help give me some insights I hadn't considered before. We worked on a mock up system to begin searching for a solution. After a few weeks we had some choices in front of us and I have implemented a system based on the work we did. I appreciate the critical thinking they provided as well as their tips which might seem 'simple' but I never thought of my problem from that perspective. They helped me do something that could have taken me over a year to fail by myself and instead I ended up with a workable solution that met our 6 month timeline.

From the owner: Introducing Hustle, Dependability, Innovation and Mastery, our company values. If you don't expect…read morethese things from the companies you work with, you should. Clear Launch is a full-service, Austin-based, software development company founded in 2014 and is devoted to helping clients navigate their most difficult technology challenges to achieve their business objectives. Our experienced team not only focuses on the end results, but also on being a partner along the journey.

I signed up for a 30-day free trial using my work account. It is advertised as $15 per user/month…read more However, the "trial license" includes FIVE users, and they charge you for ALL of them regardless of whether or not other users are invited. I contacted them on a Monday morning to cancel my account (the free trial expired over the weekend). Customer service gladly "cancelled my account", then charged me *$375* FOR THE MONTH. I thought it must be a mistake and they must have somehow billed me for an annual plan, so I kept emailing them. They provide polite responses while dodging ALL questions about refunds and licenses. Finally after a week of emails, they told me "Thank you for your great questions. The bill you paid is a monthly fee for the subscription, not an annual fee.". That is as close to an answer they ever gave me, and I finally realized they charged me for all 5 users. They will NEVER tell you directly that they won't be refunding you. They are VERY sly - watch out for these guys. It is worth noting that within the application, there is nowhere to cancel your account - not in the profile, members, account, billing, or licenses, sections, so you have to call. Their customer service is slimy. It's an obvious scam after it happens to you, but the product seems legit at first. Avoid these guys at all costs.

Total scam. Lack of price transparency. Don't call back. Poor customer service. Not a good tool…read moreeither. Terrible company and customer service. Shady marketing strategy. I signed up for the free trail (25$) and surprise after I cancelled my subscription (1 day after, not notification or anything before the renewal date) I was charged almost 400$ because in small letters says "25$ per user". When I tried to talk to somebody , it was literally mission impossible. Enjoy your miserable 400$ instead having a long term client if you attitude would have been different. Your software is not that great either. Only for your info, I went with monday.com, better service and tool!Thieves!!!!

I have been working with Ryan and Pepck for about 8 years now. My wife's company needed an upgrade…read moreto their website. ryan was referred to us from a friend and we couldn't be happier we found him. He made our website so much more functional quickly and efficiently and at a great price. With every request to add a new feature Ryan was always there to help. He is very reliable and does great work. My other company then used Ryan to redo our Corp website to make it more current. And again he did a fantastic job with the design and implementation of all the features and functions we needed. I would recommend him anytime to anyone whether its a small company with a limited budget or a large company that needed a new site with more functionality. Talented, reliable and professional. You can't go wrong with Ryan. If there were 10 stars I would certainly give it to them.

I heard about Ryan through another small business owner who had recently had an outstanding…read moreexperience with him. I was desperately in the market of finding a miracle worker to revamp my poorly done website. Little did I know I was about to embark an an amazing working relationship with a truly great local business. I had a lunch meeting with Ryan and discussed my future plans and hopes for the inner workings of the company. He didn't miss a beat and right away had some great ideas. We made a plan of action, discussed pricing and he got right to work. This company is one of those rare gems that under promises and over delivers. I did not expect the quality of work that was to come nor the ingenious ideas Ryan had along the way. He did what he said he was going to do and then took it a step beyond. Pepck will be the only company I use for all my future web and marketing needs. There's no need to look any further. I'm convinced there is no other company in town that can provide the range of services and quality of work that Ryan offers. He is a magician! Stop reading my post and call him right away, you won't regret it.

THE GOOD I worked there for a couple of months and the…read moreowners are wonderful, well-meaning people, as are all the employees present while I was working there. Relative to other firms, their base pay is higher than the norm, but their commission is extremely low so your floor is higher, but your ceiling is lower. Whether or not this company is worth your while depends on what kind of recruiter you are on. THE BAD Another review mentioned it: they do have a nepotism problem. One employee specifically is related to the owners and is allowed to demean several others with impunity. Multiple times he took me aside and asked me leading questions about why an employee would do something or otherwise trash talk them to me. This was made known to the owners, but to my knowledge, they took no action. He created a toxic work environment, though it wasn't NEARLY as bad as several other places I've worked. With the exception of this one employee, who likely isn't going anywhere, the company is great and I would highly recommend going there if you think you can put up with his nonsense and recognize his drama for what it is.

SOAL has a great company culture! They've been in business for over 7 years and are making a big…read moreimpact in the local job force in Austin, TX.

Once again, Frankenstein Computers has done an excellent job for our church! I took a 3-year-old…read moreDell OptiPlex 5000 SFF desktop computer in for repairs on March 2. John Cloud diagnosed a failed memory stick (oh no! they cost so much now!). I supplied an "extra" memory stick from one of the other computers at our church and John continued the repair diagnosing and fixing some particularly nasty software errors that had resulted from the initial hardware failure. All of our installed software now works reliably again! Great job! The machine was back in service on March 5 for a very reasonable repair cost! We will continue to use Frankenstein Computers for all of the repairs that are too complicated for us locally. Neil Howard Cedar Park First United Methodist church

My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.