We love this place thank you to rene, his personality and great and positive energy that he gave us. He helped us to get my husband truck! If you need anything dont hesitate to ask for Rene! You guys will love him. His sense of humor is the best! Thank so much! read more

Carros Baratos was amazing. One of my delivery truck transmission blowed and i needed a replacement FAST. Visited several dealers around OC and they all looked and acted like crooks. Ended up at Carros at 5pm and they had a nice Ram van with low miles for a good price. I explained i needed the van for the next morning, and i'll be back around 10am with the cashier check. When i arrived the salesman had ALL the paperwork already prepared in my name, and in 15 minutes i was ok the road and the van ready to take it's delivery route. Thanks SO much to a very good team. Will come back soon for a second van. read more

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It was you guys. Bought a 2500 sprinter that was a lemon. I stand by what I said, avoid this place. They are selling junk. Rene was nice. Cars sold there are absolute junk. Avoid this place. You'll get to your destination faster if you just walk, and not buy anything from them. read more

Five stars for my personal experience! in which led to my purchase of a vehicle from them Armando Along with the whole staff/team here did a magnificent job providing professional excellent friendly service along with a friendly face thru the whole buying process this is the best spot in O.C to purchase fleet and commercial vehicles cars trucks vans etc etc. they are the best! read more

Our salesman David was extremely nice and wasn't pushy, but the manager/owner was rude to our salesman. David was trying to help us out during negotiation and the owner shushed him and made sarcastic remarks to him. The truck we were looking at was also priced high for the mileage and condition. Reply to managers comment below: No I will not be changing my review, I stand by it. And we didn't reply to your salesman because of the way you treated him. It is unethical to be rude to your employee especially when you are in front of a customer. As I recall David just was pointing out what we had told him. The real reason we left was because of your comments to him.(not the price) Also I, like most people, only bother to leave a review when my experience is poor so that is why my other reviews are 1 Star. Have a good day, and I hope you learn to show a little more respect and professionalism in the future. read more

Ali and Armando along with the whole crew that works there were warming and inviting and met all my needs when I needed it the most for a car that is absolutely a blessing. I am so greatful for US Toyota for being there for me . They will help anybody and all walks of life . So no matter what your income is or what your credit is like they will be more than happy to help you out read more

This was by far one of the most honest and straightforward car dealerships I have ever been to. I didn't feel pressured at any time and they let me take my time when checking out the car I was interested in. They were very understanding and worked with me the best they could. I did not end up getting a car here because my bank didn't approve me loan, but that was not the fault of US Toyota. They do offer financing, but I did not personally want to get my financing through a dealership. I would definitely recommend them to any of my friends or family who are thinking of buying a car! read more

We bought a 2013 Ford Escape. Within a week the car started stalling every time I would start the car it would shut off. I called Pepe to ask him if there had been issues with the vehicle that we weren't informed about. He asked that I come in and have his mechanic check it out. His mechanic didn't find any issues so they sent me off to another shop called Hot Wire and this mechanics machine read the codes on the car and stated that the key was the issue. But because the check engine light wasn't on he wasn't sure...... ????? A week later the car continues to shut off and I'm talking about 4-8 times a day. So again I called Pepe to see if the warranty covers the issue. Again they sent me away to Hot Wire to have the codes read again. This time the check engine light was still on and the mechanic stated it could be the fuel pump. Of course that's not covered by their warranty. Almost a year later the car still shuts off while I'm just stopped at a red light or when I'm taking off out of a parking lot going into a major street. My biggest concern is that I will get rear ended or side swiped if it turns off. I Don't recommend you go to this dealer. read more

USToyota - Auto Loan Providers Near Me - Santa Ana, California

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A few really awful hiccups and lack of communication between Renee and Ali. However, after Ali finally decided to take our calls, 2 hours after the fact, he was another level of crazy I can't compete with. Ali explained the reason they need to verify cashiers check; however, Renee understandably did not feel he could admit to his boss, Ali, that he told my son a picture and tracking of the cashiers check would suffice. My son called Renee at 11am on Friday May 7th and was told he could head down. My son made the 3 hour drive down via Uber and wasn't allowed to leave with his truck. This left him stranded 3 hours from home with $5,000 cash in his pocket and out $600 in Uber fees! I was pissed about this. No apologies. Ali asked Renee and he denied it. However, myself and my son were both on the phone when Renee advised he was good to go. Ali acted like he was shocked that my son showed up, but common sense should suggest that maybe you should listen to your customers as they are the reason you have a business. Renee is nice, but Ali you need to understand that he absolutely 100% told my son he could leave with the truck. My son works harder and is more responsible and respectful than anyone you likely have ever met. The fact my son was upset, and maybe you should listen, is that YOUR employee told him to make the trip! I don't know who you're calling a crook Ali. Our credit union is Mountain America and you spoke directly with them, and all documentation was provided. You probably shouldn't make an outlandish claim of being a crook until you know 100% why your customers were rightfully upset. You left our son stranded in a sh*tty neighborhood with thousands of dollars in cash in his pocket because your employee Renee has a major breakdown in communication. Your business left my son stranded 3 hours away with $5,000 cash in his pocket, in a sh*tty neighborhood with no care in the world for what Renee or yourself had just done. Please don't act like this was our responsibility. We made sure everything was lined up with Renee. In fact, Renee told my husband that you wouldn't get on the phone and that you grabbed and twisted his wrist! Don't play that your employees are happy working for you, they don't like you and you're not a nice man at all. You're quite abusive verbally, and now we know, physically. We will be reporting you for what you did to Renee. I hope that man finds a job where he's appreciated, he's so clearly afraid of you. You're honestly the worst business owner we have ever encountered. Good luck. The truth will start to come out about your "business" one way or the other. read more

Bought my Ford Fusion almost 2 years ago. From the beginning I've had issues with it. I went in desperate needing a car. Worst decision I've ever made. I'm still paying off the car. Car has a lot of issues. A lot of them. Cv joints are busted, battery is weak, and it's missing a motor mount. These people are just a bunch of scammers. When I had the issue with the motor mount missing they told me it just needed new spark plugs. Bull shit. They lied to me. All the interior is falling apart. It's like they themselves micky moused everything and put some sort of glue to keep it together just until a new owner deals with it. Cuz it's not longer the dealership problems. It's mine. Yet I'm still paying for it. If you need a car desperately. Don't come here. You have better chances at carmaxx. Or anywhere else. All those used car lots on harbor are just a waste of money. Just bunch of scammers trying to make money. That's all it is. Oh and another thing I forgot to mentioned that they never mentioned to me... is that my vehicle isn't installed with any passenger air bags. Right they forgot to mention that to me. Just wanted me to pay that down payment of $1500. That's all they were interested. They say me they saw dollar signs. It's just another day at the office for them. Well good for you. Glad you can make that easy money selling bull shit read more

Just bought a 2001 Ford Ranger on July 30th. I was happy with the customer service and the financing. The buying process was very quick and smooth however the clutch, slave and master cylinder all failed within 3 days to the tune of 1200.00 and the extended warranty they gave me refused to cover it. Something like this doesn't typically fail without some kind of warning ahead of time. read more

My experience here was wonderful, bought my fiances 07 Toyota camry here. And its 4 months and no issues. Best salesman they have there Manny. Hes a great listener and willing to work with you. Not pushy. Highly recommend this dealer to anyone looking for a reliable car. ***** read more

Worst dealer shop ive gone to they didnt let me test drive the vehicle plus they also messed up the price and the mileage... Wouldnt recommend going there also the manager is very rude once you need help with fixing a car they sold to you they make you pay for the poor quality vehicle they sold... read more

I came here with no credit, and with $1000, I was approved for nice car with low miles, I am glad with my purchase and low payments, highly recommend this place for those of you like me with no credit. Contact Miguel 714-554-5474 he will hook you up. read more

We bought a 2012 kia sorrento recently and couldn't be happier with both the vehicle and the high quality of customer service that we received from Ali (the owner) and Hassan. Not only were they efficient (with paperwork and time), honest and knowledgeable but just plain friendly and cared about our happiness from beginning to end. They only work with lenders who don't do compound interest loans because they care about their customers and they were open on Sunday! Was worth the 2 hour each way drive we made from Ventura county to make sure we got a great car at a great price from an honest dealership. read more

If you are a looking for a GREAT deal, this is the place to find it. I received the best customer service from Jose (Aka Pepe). It was my first time buying a car and other dealers wanted to charge me ridiculous interest rates; their sale style being fake nice and pushy. Pepe was very patient, he answered all of my questions and clarified anything I didn't understand. I ended choosing a 2013 Altima, with a premium package. I absolutely love it, I got the leather interior, heating and cooling options for the seats, sunroof, tinted windows, sport modes, low mileage, all things that were important to me. Pepe kept in contact to make sure I was satisfied with my purchase. Definitely recommend this place, go see PEPE. read more

I'm very happy with this dealership love my kia Sorento clean and good shape.I want to really thank Miguel and Eli they really helped us getting me in reliable car.They also showed the paper where they got the car and it came with a three month warranty not the terrible as is one.They are good people and generally care about their customers and not just for the sale.Thank you so much us toyota your awesome from one happy customer!!! read more

I have bad credit, REALLY bad credit. Ali went above and beyond to help me get back on track and I took home a great truck 2008 Chevy Silverado, and I'm in love with the car. Many other places played games with prices and financing, here none of that, prices are shown on the sticker, and they provide many different options for buying a car. Had the car for 4 months and had no problems. read more

I brought my mom in because she was looking to buy a car and I've had a wonderful experience with them in the past. They were able to find a finance company with a reasonable rate despite the bankruptcy and repossession history. They also had a wide array of models to choose from. As always, the car came with 3 month warranty so we left happy and with peace of mind. read more

I just bought a very nice 2012 Nissan Altima with only 1000 down payment! The service here is excellent. Especially the salesman who helped me take out my car his name is Miguel Chaparro! He was more than kind, he was able to get me approved even though i have bad credit! I definitely recommend him. If you are interested in buying a decent used car USTOYOTA is the place to go. Definitely ask for Miguel or give him a call! (714) 587-0378. It is my pleasure writing this review. I do not mind at all spending a couple minutes of my time to get this out there. Especially since the service, and the salesman that helped me, was the BEST! read more

by far the most pleasant experience i had in this car delearship. i purchased my 2010 kia soul by a guy name miguel chaparro he provide an outstanding customer service and most of all he treat it me like family. he is very detailed oriented. he explained me every single detail about the contract i signed. i give this place a 5 star and really recommend the sales men miguel chaparro (714)587-0378 and what i love the most is this is his direct line!!!!! read more