I have avoided my neighborhood p.o. since forever. In my 30 years in the area I have rarely been…read moretreated courteously there. It is a rough​ neighborhood and the staff face serious challenges from the public. So I understand their frustration. I just wish it wasn't so. I want a p.o. box. But maybe not there. My current one is to costly to get to it.

Avoid coming in at 12 and every thing will be smooth. Sucks there's always only one working there…read moreout a time but usps hates to employ anyone.

We were able to get a passport appointment within two weeks. They provide picture services for $15…read more Since I have a minor child she is required to get a new passport until she's 16. You are not able to renew passports at this location. Those can only be done by mail or online. The whole process for my kiddo for $100-$150. Plenty of parking outside.

I want today (6/10) for a passport appointment. I don't know her name but the lady who helped us…read morewas extremely helpful. Passport applications can be confusing and I was missing some parts but she was so nice and was able to complete the whole process in 15 minutes.

Staff at that office are impolite, I had a shipping label print from Vinted and it shows US Post…read morePaid by easypost. I try to get receipt and they told me the receipt was $0.00 means Post Office deliver my mail for Free. It's not true, and they talk real loud at the counter, it was so embarrassing to a customer like me. Like I am a cheater, it's not fair to me. They said I had to show the payment receipt before they can took the mail that I am not able to do that. I can tell they are not professional and do not have knowledge for their job. They need more training for the nowaday system. Something even more worse, my mail had timely concern, they take it and return it to me couple days later, and tape a receipt that $0 and I had money due for the mail. If the receipt show $ amount, means I had to pay right away. The mail was prepaid, they don't know if Vinted had NO account with easypost the label would Not be generated? I feel so disappointed with the staffs there. One is the Asian lady and the other one with Spanish speaking lady. I even don't want to go to that post office again and check out their name.

1 of 3 USPS similar reviews. This is not my usual SL USPS,…read morebut I was in the area and Googled the closest one to me at the time; what a fail. Why is there a USPS in the middle of nowhere?!?! Part of the reason I came was just to see if Google was wrong, lol. Quality/Quantity - Keep in mind I am grading on a curve... The low rating is due to the comparison with all the other Post Offices that I frequent... See other reviews; Reno (3 Stars) and Alameda (4 stars). The lobby is not open 24/7. I guess I am spoiled with my Alameda and Reno post offices. I made the mistake on the 1/20/25 (a holiday) of trying to drop off letters (5 inches worth; I know, due to my travels, I have not checked my mail for a long time) and a package in 3 SL post offices. Atmosphere - Decent size lobby, again too bad they were closed. No homeless here today, but I am imagining that is why they are closed during non business hours? The other two SL USPS that I went to today had homeless people. Plenty of parking since this is a hidden location... One way in and out. Well it is supposed to be... Service - 2, barely good enough. Not even any self service... Price - N/A, see their websites. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

2 of 3 USPS similar reviews. This is not my usual SL USPS,…read morebut I was in the area and Googled the closest one to me at the time; what a fail. Why is there a USPS in the middle of a mall!?! Part of the reason I came was just to see if Google was wrong, lol. Quality/Quantity - Keep in mind I am grading on a curve... The low rating is due to the comparison with all the other Post Offices that I frequent... See other reviews; Reno (3 Stars) and Alameda (4 stars). The lobby is not open 24/7. I guess I am spoiled with my Alameda and Reno post offices. I made the mistake on the 1/20/25 (a holiday) of trying to drop off letters (5 inches worth; I know, due to my travels, I have not checked my mail for a long time) and a package in 3 SL post offices. Atmosphere - Decent size lobby, again too bad they were closed. Homeless here today, so I understand why they are closed during non business hours. The other SL USPS that I went to today had homeless people also. Plenty of mall parking, but so many bad drivers. Service - 2, barely good enough. Not even any self service... Price - N/A, see their websites. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

Went in to mail a document and wanted to make sure I had proof it had been delivered…read more Maria helped me and was super patient and sent my mail out with exactly what I needed. Went in on a Monday at noon and there was no line!!

Ngl , it gotten better! From back then, they now have more help i can say. Customer service is now…read moremore bueno!

There is always available parking here and I really like that lol…read moreCustomer service is friendly and helpful You can purchase cards and gift cards here There is a drive up drop off box and that is super convenient

It says open at 8 am and it's still not open I hear a lot of people back there . Ask the lady if I…read morecan use some tape and a pen and she was being rude and telling me I should have brought my own.

The man accepting the packages was very rude; he told me, "I can't guess whether you want the…read morereceipt or not--you need to look me in the eye." ‍ I don't get it: if I'm handing a box through the window and waiting there, what do you think I need? Obviously, I want a receipt. He was so rude, even though I hadn't said a word--I was just doing what I always do: arriving, handing over my envelope or box, and waiting for my receipt. Unfortunately, the usual attendant wasn't there; she is always super friendly.

This location is NOT open on Saturdays. Claims to be open 9am-1pm, but at 11am, they are closed.read more

I have been here many times over the years. It's best if you just need a simple mailing. It is…read moresmall often only one person working and the lines can be long. I appreciate that this last time they let me use a little tape for free. I often use the drive thru mailbox

This place is always so busy and always has a line. Had 3 people working. It's kind of depends who…read moreyou get. some are slower than others. One lady was running through the line quickly which I can appreciate. They're all very nice and helpful. Expect a wait when you come

I recently moved, and wanted to keep my new address private to the extent possible…read more Prior to officially updating my address with the United States Postal Service, I checked their policy on their website regarding the sharing of address information. From the USPS site: 'We do not sell customer or mailing lists to outside parties, including marketers. We protect your information under the Privacy Act. We only share your information in the following limited situations: to a congressional office on your behalf; to financial entities regarding financial transaction issues; to a USPS auditor; to entities, including law enforcement, as required by law or in legal proceedings; to customs agencies relating to outgoing international mail; to contractors and other entities to fulfill your product or service; or with your consent.' I came to find out too late that these assurances are completely false and misleading. Immediately after my change of address was processed, I started getting flooded with various solicitation mailers at my new address. I then found out through further research that when you change your address with USPS, they sell your new address to literally hundreds of entities. Please read the July 2013 Forbes article titled 'How The Post Office Sells Your Address Update To Anyone Who Pays (And The Little-Known Loophole To Opt Out)' for a more complete picture of the disturbing reality of the situation. From the referenced article: 'The Postal Service set up its current National Change of Address program, sometimes abbreviated as NCOA, in 1986. Until 2002, the USPS licensed to just 22 companies. After complaints about privacy violations, they reformatted the data to assure only those with the former address could obtain the new information, according to spokesman Roy Betts. That change allowed the postal service to distribute the address changes more widely. Today they license to about 500 companies.' 'USPS justifies the program on the grounds that they don't 'sell' the list but license its use. That is a subterfuge. Supposedly, you only get a new address if you have the old address already. Because data brokers have every household in America in their files, the information goes from NCOA to the data brokers, who flag every change and resell lists of new movers to anyone.' Disgraceful. This is a federal agency funded by citizens' tax dollars, and this is the amount of reverence they treat our most sacred personal information with. Whenever I move in the future, I will never again submit a change of address to USPS. The better course of action is to update your address only with essential organizations you personally do business with, and use a PO Box for a mailing address wherever possible. Live and learn, but we shouldn't have to utilize such work-arounds to gain a basic modicum of privacy. And for the record, I am well aware there is virtually no data privacy anymore, but the government should certainly not be perpetuating the problem - and getting paid for it. There are people, including domestic violence survivors, for whom the consequences can be absolutely dire if their residential information is not kept private. I looked into this further as well, and supposedly there is a program through the state you can apply to in order to keep your address private, but even if you're 'approved', there are no teeth in the rules, and private businesses are not required to honor the request. This must change. Please contact the USPS and your congresspersons directly to voice your concerns about this. privacy@usps.com Or: PRIVACY OFFICE US POSTAL SERVICE 475 L'ENFANT PLZ SW RM 9431 WASHINGTON DC 20260-1101

I have never had a problem with making returns at this store. They are friendly, fast and helpful…read more From taking customers to the very last minute up to helping with simply taping or closing up packages for you if it doesn't look sealed properly. The only cons would be the long lines and the location, it can get busy and sometimes there are random people outside haggling you to sign things or asking for change.

Do not come to this store unless you want to be yelled at by Minal! She needs to go back for…read moretraining - extremely rude and if it wasn't for Chanel - the young worker that was polite and ended up helping me - I would be extremely upset. This lady Minal was not helping me - I was not speaking with her but she was yelling to the worker helping me! This was in front of a store full of customers! Completely unprofessional and extremely embarrassing! She was combative and then tried to say she was contacting corporate as well! I am not a worker so I don't care but she really needs training and I will not use UPS - will go to FedEx from now on because the service I received was unprofessional, rude, and you never know what someone is going through - the worker needs to be fired! As I walked out three customers said "I can't believe she acted that way!" I brought in equipment to be returned to my place of employment and she was unhelpful and just trying to yell at me. I'm sure it is because of my skin color - there is no other explanation as I was not even being serviced by her rude self!

A small post office. They take a break for lunch time - which I don't think is the case with larger…read morepost offices. For whatever reason people drive the wrong direction in the parking lot regularly. Small post office. Usually only one person working here. I suppose you could complain its small or just be thankful that it exists in the first place. If you have a PO box here it is unavailable for access unless the whole place is open for business. I've seen other post offices where you could access your PO box for hours sightly longer. The whole post office is closed for lunch. This is something you only have to deal with because it is so small. During the Christmas holidays be sure and send out your mail early. Like I said - one man team and the line can get krazy. San Lorenzo might be a better option during the holidays.

I don't want anyone to lose their job, but I see that everyone else is writing about the same…read moreclerk. My return package was lost a few years ago because he refused to give me a receipt. This time, he entered the wrong country. D: The package was sent out over a month ago, and my friend still hasn't received it yet. Luckily, I still had the receipt, checked it, and found that a different country was written on it. I usually go to a different post office, but their system was down that day, so I went to this one again. He's always on his phone and even told me to hold on to pick up a call. While I try to be patient and understand that it might have been an important call, judging by the other comments, I don't think so. Now, trying to recall the situation, I don't think he even asked me to verify the address. However, the package and the form I had to fill out were definitely correct because I had handwritten it. I called customer service, and they were super friendly. Unfortunately, all I can do now is wait for that country to send it back to me or eventually deliver it to the correct country.