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    US Post Office

    1.7 (42 reviews)
    Closed 9:00 am - 5:00 pm

    Services - US Post Office

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    Closed sat & Sunday  and 11:30-1230 M-F
    Vanni C.

    If I could give zero stars I would and hear me out this review is not based on one experience but 6 months worth. This location has the cheapest PO BOX rates for the area so I selected them over other locations in hayward San leandro and San lorenzo. And I regret it 100%!! I dont want this old guy to lose his job but he needs help or a new position because the current capacity he is working in is not it I am sorry... I dont know if its the guy or the building but I have not been able to access my box not one time !!! He gave me a locker code that doesn't even work!! I have consistently asked for a new combination or even help opening the box and he consistently says its not his fought which may be true but it doesn't excuse the fact that he doesn't even know how to open the box. He also struggle servicing customers in a timely manner... One month his printer ran out paper Another month the computer crashed Another they ran out of flat rate envelopes He is not able to explain the various shipping options when asked There is always a line out the door... so not only am I not able to access my po box I always have to wait 30 minutes plus for him to be available to get the mail from the back this is by far the worse experience ever. On top of everything else he has the nerve to be rude to customers. . Often times there is a slight language barrier but with patience that can be over came . But who is being patient when someone is yelling at you because they can't do their job... I hope usps see these reviews and reform this place.. they also have modified hours .. see the attached photo

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    2 years ago

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    9 years ago

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    7 years ago

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    5 years ago

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    15 years ago

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    3 years ago

    The guy is super rude up in the front. Our tax dollar hard at work.

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    7 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - US Post Office

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    No, go to Fed Ex Office and Ship Center on Marina for a fax.

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    Review Highlights - US Post Office

    PO Boxes are available for rent in several different sizes for your needs.

    Mentioned in 2 reviews

    Read more highlights

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    US Post Office

    US Post Office

    (114 reviews)

    There is always available parking here and I really like that lol…read moreCustomer service is friendly and helpful You can purchase cards and gift cards here There is a drive up drop off box and that is super convenient

    3 of 3 USPS similar reviews. This was my usual SL USPS, but…read moreI was not in the area and Googled the closest one to me at the time; what a fail. Quality/Quantity - Keep in mind I am grading on a curve... The low rating is due to the comparison with all the other Post Offices that I frequent... See other reviews; Reno (3 Stars) and Alameda (4 stars). The lobby is not open 24/7. I guess I am spoiled with my Alameda and Reno post offices. I made the mistake on the 1/20/25 (a holiday) of trying to drop off letters (5 inches worth; I know, due to my travels, I have not checked my mail for a long time) and a package in 3 SL post offices. Atmosphere - Decent size lobby. Homeless here, hence the closure during non business hours. Plenty of parking.. One way in and out. Well it is supposed to be... They have a very secure letter mail drop off, see picture. Too bad I was only able to put 1-2 letters at a time. And no place to drop off my package. Going to the Alameda USPS tomorrow. Service - 2, barely good enough. Barely even any self service... Price - N/A, see their websites. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

    US Post Office - Positive ProductiveDay  3.10.2023

    US Post Office

    (64 reviews)

    2 of 3 USPS similar reviews. This is not my usual SL USPS,…read morebut I was in the area and Googled the closest one to me at the time; what a fail. Why is there a USPS in the middle of a mall!?! Part of the reason I came was just to see if Google was wrong, lol. Quality/Quantity - Keep in mind I am grading on a curve... The low rating is due to the comparison with all the other Post Offices that I frequent... See other reviews; Reno (3 Stars) and Alameda (4 stars). The lobby is not open 24/7. I guess I am spoiled with my Alameda and Reno post offices. I made the mistake on the 1/20/25 (a holiday) of trying to drop off letters (5 inches worth; I know, due to my travels, I have not checked my mail for a long time) and a package in 3 SL post offices. Atmosphere - Decent size lobby, again too bad they were closed. Homeless here today, so I understand why they are closed during non business hours. The other SL USPS that I went to today had homeless people also. Plenty of mall parking, but so many bad drivers. Service - 2, barely good enough. Not even any self service... Price - N/A, see their websites. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

    Went in to mail a document and wanted to make sure I had proof it had been delivered…read more Maria helped me and was super patient and sent my mail out with exactly what I needed. Went in on a Monday at noon and there was no line!!

    US Post Office - 1/20/25 Outer lobby Not open 24/7....

    US Post Office

    (93 reviews)

    1 of 3 USPS similar reviews. This is not my usual SL USPS,…read morebut I was in the area and Googled the closest one to me at the time; what a fail. Why is there a USPS in the middle of nowhere?!?! Part of the reason I came was just to see if Google was wrong, lol. Quality/Quantity - Keep in mind I am grading on a curve... The low rating is due to the comparison with all the other Post Offices that I frequent... See other reviews; Reno (3 Stars) and Alameda (4 stars). The lobby is not open 24/7. I guess I am spoiled with my Alameda and Reno post offices. I made the mistake on the 1/20/25 (a holiday) of trying to drop off letters (5 inches worth; I know, due to my travels, I have not checked my mail for a long time) and a package in 3 SL post offices. Atmosphere - Decent size lobby, again too bad they were closed. No homeless here today, but I am imagining that is why they are closed during non business hours? The other two SL USPS that I went to today had homeless people. Plenty of parking since this is a hidden location... One way in and out. Well it is supposed to be... Service - 2, barely good enough. Not even any self service... Price - N/A, see their websites. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

    Do not expect to be in/out quick in this location…read more The postal workers are nice and try to do the best they can but usually there is only one person working at a time. Why? I have no idea. I've been there many times where they or customers are raising their voices at each other and I could def understand their frustrations. I've been lucky in that I only have to mail out prepaid packages but the complaints I've heard while standing in line gives me enough pause to consider going to any other location for anything else.

    US Post Office - postoffices - Updated May 2026

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