A small post office. They take a break for lunch time - which I don't think is the case with larger post offices. For whatever reason people drive the wrong direction in the parking lot regularly. Small post office. Usually only one person working here. I suppose you could complain its small or just be thankful that it exists in the first place. If you have a PO box here it is unavailable for access unless the whole place is open for business. I've seen other post offices where you could access your PO box for hours sightly longer. The whole post office is closed for lunch. This is something you only have to deal with because it is so small. During the Christmas holidays be sure and send out your mail early. Like I said - one man team and the line can get krazy. San Lorenzo might be a better option during the holidays. read more

I don't want anyone to lose their job, but I see that everyone else is writing about the same clerk. My return package was lost a few years ago because he refused to give me a receipt. This time, he entered the wrong country. D: The package was sent out over a month ago, and my friend still hasn't received it yet. Luckily, I still had the receipt, checked it, and found that a different country was written on it. I usually go to a different post office, but their system was down that day, so I went to this one again. He's always on his phone and even told me to hold on to pick up a call. While I try to be patient and understand that it might have been an important call, judging by the other comments, I don't think so. Now, trying to recall the situation, I don't think he even asked me to verify the address. However, the package and the form I had to fill out were definitely correct because I had handwritten it. I called customer service, and they were super friendly. Unfortunately, all I can do now is wait for that country to send it back to me or eventually deliver it to the correct country. read more

This post office is located in the Manor neighborhood. This is a semi-busy plaza, but there is usually plenty of parking. I do not expect much from a post office, but I feel like they should had updated their hours, if they are closed between 11:30 am - 12:30 pm for lunch. It is an inconvenience, especially if you have other errands or obligations to attend to, if their hours are not properly updated, but if it is, then one can properly plan their visit. There was only 1 employee working, so the wait could be awhile - it is not a good place to go to when you are in a hurry/rush. On this particular visit, I needed to mail back an iPhone - I already had it packed/sealed in a postage-paid envelope and ready to go. I was first in line, since I waited here for about 45 minutes for them to open back up after lunch - they do not promptly open after lunch either. Anyway, the first 20ish minutes were a drag, but the last 20ish minutes went back rather quickly because I made small talk with a few local neighbors - they showed up surprised that they were closed for an hour lunch and waited alongside of me. I feel like they need to have at least 2 people working, so 1 person could be working the counter, while the other person goes to lunch - plus, there are times when it gets too busy for only just 1 person working. The main reason for my review is not because of their hours/being closed for an hour for lunch, but because of the employee named Kye. So this particular employee was not the most friendliest or welcoming person, but I already read a lot of unpleasant reviews regarding him, so I tried not to pay any attention to his attitude and service because I just wanted to be in and out. Plus, I wanted to give him the benefit of the doubt and maybe he is just stressed working by himself. Anyway, the reason why I am writing this review is in regards to how he treated my package - after I handed it to him, I asked him if I could get a receipt and that was when he just carelessly and unprofessionally tossed my package (with an iPhone) on the counter, so hopefully the phone was not cracked or damaged from this incident because if it is, at least I have this incident documented here. read more

If I could give zero stars I would and hear me out this review is not based on one experience but 6 months worth. This location has the cheapest PO BOX rates for the area so I selected them over other locations in hayward San leandro and San lorenzo. And I regret it 100%!! I dont want this old guy to lose his job but he needs help or a new position because the current capacity he is working in is not it I am sorry... I dont know if its the guy or the building but I have not been able to access my box not one time !!! He gave me a locker code that doesn't even work!! I have consistently asked for a new combination or even help opening the box and he consistently says its not his fought which may be true but it doesn't excuse the fact that he doesn't even know how to open the box. He also struggle servicing customers in a timely manner... One month his printer ran out paper Another month the computer crashed Another they ran out of flat rate envelopes He is not able to explain the various shipping options when asked There is always a line out the door... so not only am I not able to access my po box I always have to wait 30 minutes plus for him to be available to get the mail from the back this is by far the worse experience ever. On top of everything else he has the nerve to be rude to customers. . Often times there is a slight language barrier but with patience that can be over came . But who is being patient when someone is yelling at you because they can't do their job... I hope usps see these reviews and reform this place.. they also have modified hours .. see the attached photo read more

US Post Office - Closed sat & Sunday and 11:30-1230 M-F - Post Offices Near Me - San Leandro, California

Petite Caucasian lady seems impatient with all the customers the past few times I've been to this postal service. Was trying to buy M.O.s to pay bills. Gave me some type of IRS tax paper to fill out. I'm not buying MOs over the limit so why do I need to fill anything out. Asked what's it for, she said read it yourself, fill it out and come back in line. Like pleaseeeee you read it, and let me know if I'm over the limit to be filling this out. Anyways, where's the little old man that use to work here?? read more

I like going to this Post Office because it's a Neighborhood one. Being that it's a neighborhood Post Office it's a smaller one that doesn't offer all the Services like Passports Service!!! Anything Mail or Package Related can be done here !!! It does have a limited number of PO Boxes Available and they are Closed on Weekends. Lines do get long sometimes as there's only one Counter Person there. It still has that Small Town Feel thought . This Post Office has a ton of Parking and Is A Baller On A Budget Approved Establishment !!! read more

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No one ever works here, just close this office or USPS. Every time I come here, time is wasted because no one works here, and the manager just yells at employees and sit back at the office even there's long line. Just shut it down please and let other shipping business handle it. I'm here because businesses I buy from use this as a return, just wasting the country's time and money here. read more

I came here to vent about the old guy working the front but it looks everyone else has already. This guy needs to retire or find a role that doesn't require social skills. Literally sits on a stool and throws packages on the ground. read more

Same thing every time the elderly man made a mistake and was upset I pointed it out without being rude but it hurt his ego that he was wrong . Do better , someone else needs to be in the front read more

Not sure why everyone is giving my man Kyle a hard time but he was very welcoming and helpful! Small USPS but gets the job done and nice older man Kyle was talkative! read more

Small post office here. only one postal worker, an older african american "teller". only one person in line. no automated stamp dispensing machines, same as the other postal offices. Postal worker greets everyone by name. this must be the cheers of post offices. plenty of parking available. in and out in five minutes. no meters. use caution in backing out of parking space. drivers don't use their brakes or peripheral vision here. read more

Poor excuse of a Post Office. Closing an hour for lunch is absolutely ridiculous. You can't have one person go to lunch while another occupies the front desk? Never going back to this post office. read more

Don't go to this location!!! There's plenty of reviews already about "kye" the older man that works the front desk. He is still rude and unwilling to help or show any common respect to anyone. Will not return until he's gone. read more

The guy is super rude up in the front. Our tax dollar hard at work.

I am not the first person to complain I'm sure about the elderly Asian man that works at the post office. He was so exceedingly rude today, he is the inspiration for this review. I had one package to send and I was the only person in the post office at the time. He asked me curtly to place the package on the scale, and as soon as I told him it was an international package he thrust paperwork at me and literally threw my package off "his" scale and told me to go over to the corner to fill out paperwork. It was so abrupt I was glad the contents were not broken inside. I would like to highlight that for no apparent reason his face showed complete disdain over my package and my being there... ? I went over to the corner to fill out the paperwork and brought it back. When placing the labels he covered over a portion of the address in the center...when it was time to pay he I pulled out my credit card and proceeded to hold my credit card near the reader until he told me to insert. He yelled at me! He said, "Take it out, out now, out out, take it out!" I told him it wasn't inserted I was holding it near the reader... There is really no reason to be this blatantly rude and combative, in any industry, in any setting. This person shouldn't be able to hold a position if they are treating people this way on a regular basis. I hope management can hire someone who is professional and appropriate because this man doesn't really deserve a place in the workforce. The receipt he gave me says he is Clerk 06. It also says "Help us serve you better. Tell us about your recent postal experience." and now I have. read more

Kye is rude to customers and has a horrible attitude. He makes people rip their own receipt from the machine and says "your receipt is coming". He doesn't smile. ever. There hasn't been one time I have come in here that he is friendly. I'm a small business owner and I come in here often to mail stuff out. Honestly, I'd rather drive to another post office to mail stuff out if this is the customer service I'm going to continue to get. Ya'll need to have a talk with him on customer service and his attitude. read more

Rude ass people. Huge scam too. I sent a box to get delivered then changed my mind, asked if I can cancel the delivery. WHILE THE BOX WAS INSIGHT BEHIND THE CLERK. He said everything I sent already. No no can't do. Less than 5 minutes. Fuck these people. Called usps support service and they couldn't do anything. Holy shit this place is trash. read more

Waited at the counter for Postal employee to come out from the back. Finally an older Asian man came out eating what looked like an apple, didn't greet me or anything, I handed him my package and requested a receipt, as he told me I didn't need one because it was in the system which was OK,but as he was speaking to me his food was coming out of his mouth! Really nasty and unprofessional. I worked for USPS for 37 years and never treaded customers like this! He needs to go!! read more

Ever since Ed and Dave retired this place has gone down hill. Employees move slow and could careless. However I am beginning to think that it is that way at all government ran agencies, which is really sad! Is it that hard to smile and act like you want to be at your job where you will get an amazing retirement from when you do retire at an earlier age than everyone else?? Apparently it is! read more

This post office is dead center in the Manor and it's super tiny self seems to service quite a few people. It seems like 75% of the time I need to stop by there they are super busy with a line out the door. I just need one stamp! They do there best to keep the line moving, but it takes a while to get to the front. The staff are nice and helpful enough, but they are older folks and that leads to the delay in the line due to the slower processing of customers needs. The one thing that gets on my nerves is that they close at 5pm on the dot if not a few minutes early every single day that they're open. Once I stopped to write my name on a form I was mailing. I leaned on the mailbox outside, because the line was at the door. I turned around ten seconds later and they had closed the door with me standing right there. I mean they could have at least asked if I needed to come in. Oh well, the point is that they are a little better than average but they close early and the lines suck. CHAD read more

The old Asian man is slow, and RUDE!!! No people skills whatsoever - I don't think it's a language barrier because other people who can't speak English too well still make it a point to smile when they can't communicate effectively. It's true that we the public need to go to the post office so basically we're all at his rude ass's mercy! Do better USPS and either teach this rude man some people, or common courtesy skills, or put him in the back where he doesn't have to interact with the public: you know, his work's customers, his paycheck. read more

jus like every other review..the old employee at the register is jus plain rude. He tosses the reciepts at me and I ask him to jus kindly put it down or hand it to me. Yells at me saying theres a plastic barrier in front of us. I told him to calm down cuz I sure as heck aint yelling at him. Customer Service is just bad, it does not exist. Going to the other post offices in SL, leaving this location in the toilet read more

This branch is what you would expect for a small town post office. The employees know their clientele and greet them promptly when they walk in the door. I understand that it's the Holiday Season, probably the USPS' busiest time of year, but there is something absolutely wrong with the fact that when I got to the window and informed the employee that I did not have the zip code for one of my packages he said he couldn't help me and gave me a Zip Code book from 2003 to find the correct zip code for my package. I was asked to step aside so I could look for the zip code myself, while they assisted the folks in line behind me. I looked for the zip code for about 5 minutes, but still could not find the right one. When all the customers left the building, except for me, another employee offered to help me find it by looking through the book again! I'm not a dunce and was slightly insulted that the guy thought I didn't know how to use the book as a reference, but I informed him that the book was probably outdated given the fact that it was from 2003! According to him the USPS has not published an updated version of the book because the data changes so frequently (D'oh! That's what I said.). I asked if he could look it up online because I know I can do it at home, but failed to do it since I was in such a rush. Apparently, the PCs provided to the USPS are slow as molasses (anyone care to donate any of their older machines?). I waited another 10 minutes before their computer was able to give us the zip code that I needed. Despite my recent frustrations with this branch, I have to admit that on "normal" days, they're usually pretty quick. I guess you can't expect them to provide you with any information. They're just there to handle any questionable items you might be shipping. Doesn't take too much brains, does it? read more

The guy working inside name all Kyle. Is very bad guy plz don't come anymore ! Hate this post office ! I just pay 71.15 dollor for mail just 5 min ! Then I want to cancel my order ! He can't return to me . Just telling me ! Just throw my package to me tel me go home ! Not return the money ! I will go main office report him for sure ! read more

A small neighborhood post office. Two employees tending to customers and most of the time it is not busy. At most I have had to wait for 5 minutes tops for a couple of people before me. Parking is a breeze. They have PO boxes for rent and mail boxes outside. Anything mail related that you need can be done here. read more

I am not a big fan of this post office, but it gets the job done. It's a bit small and the people aren't that friendly. However, the lines here do move pretty fast. Rarely have I ever waited more than a couple minutes. Services: This location DOES NOT have the automated machines so you will have to wait in line. The staff aren't friendly, but they are efficient and they do get the job done. Even if you bring in pre paid labels and already weighed it at home, I am almost certain they will re-weigh it again. Parking: Tons of free parking. Fairly big lot for the number of stores that are in that shopping center. read more

Small, local post office open Monday-Friday. There are usually two guys who work here. Both are always friendly. Since this is a small neighborhood post-office...these guys pretty much know everybody by name. If not name, they for sure know the faces they see. PO Boxes are available for rent in several different sizes for your needs. Packaging materials are also available for purchase. The few questions I have had, they were easily answered. They have even held my mail for me when I've gone out of town. The parking lot can be somewhat of a bear at times...depending on the time you go. With a Karate school, nail shop, preschool and coffee shop all in this little shopping center it can get a little hectic when all you want to do is run in and out. I guess when this happens...I just need to practice patience. read more

I had received terrible customer service here from an older Asian male employee named Kye. I walk into the store to send a package during a very slow hour, so it's very empty and Kye is standing behind the counter. I greet him and he makes no sound, no eye contact, gesture, acknowledgement of my existence. So I go on to ask about mailing a package. He was very rude and short in his responses. I ask for a piece of tape, he had some laying around. He refused and demanded I purchase new tape from the store for $4, whatever can't spare a piece of tape of yours. So I am now ready to hand him my package. I hand it to him but he is still standing still with no words for me, staring into space. He is standing in front of the scale, so I just place my package on the scale and he does the bare minimum to get my transaction through. ]When it came to paying, he said nothing but made the swiping gesture so I can swipe my card. Then the transaction is done, receipt comes out. He continues staring off into space, so I ask if that is my receipt. He nods yes, so I lean over the counter to rip my receipt out. Then a lady walks in and is looking at boxes, she turns her head to ask "Excuse me, how much do these boxes cost?... Kye responds "Go look for yourself, it has a price". What kind of customer service is that? :/ read more

Literally the WORST!! If I can give negative stars I would. The old Asian guy (not being racist. Just don't know his name) is ALWAYS rude! No customer service at all. And it is always so slow! read more

I frequent this USPS because it's closest to my job and well, it serves it's purpose. I've been going here for years and honestly, I do miss Ed who was an USPS clerk there but he has retired. The staff they have working now is alright. Not too friendly. One of them is super slow. If you walk in and there's a line, then forget it. It takes forever. read more

US Post Office - Post Offices Near Me - San Leandro, California

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The old asian guy in this post office is very rude. I asked him nicely if I can borrow the tape on the table so I can seal my package. I was waiting for an answer but he just look at me. When I was about to use it, the guy yelled at me in front of the other customers and said "dont use it! It's not intended for that!". He was just in front of me. He doesn't need to yell. How hard for him to say that when I ask him instead of just looking at me? I don't want to be disrespectful to old people but this guy needs to learn how to respect the customers too. read more

This is the only post office in San Leandro that doesn't suck! It's really small, and services are limited, but the staff (especially the really tall older black gentleman) are friendly and pleasant. They always take the time to provide thorough explanations to my questions. They smile and say thank you too! I avoid all of the other post offices in town. They are staffed by the rudest, grouchiest, ghetto attitude trash who don't deserve to be employed. read more

A new low. Maybe a new high in stupidity! Asian woman worker refused to accept Susan B dollar coin because she did not have the "space" for the coin. Explained that the coin is legal tender but it was hopeless. read more

No star at all. Aihua Is very impatient at all time during my visit near 11:05 on 5/10 when there was no one around. Standing by the stand where boxes are, I asked her what the maximum weight for the small priority mail box is. She shouted $7.90. I told her no, and repeated my question. She still didn't stop looking down at her desk and said $7.90 and pointed to the box price on other wall near her. I asked again. Then, she said 20 pounds. At the same time, she still repeated $7.90 when I never asked about the price. Hard to communicate. Can't she stop whatever she is doing, and focus to help me? read more

I would avoid this location if possible. I sell on eBay so I do a lot of shipping. Once in a while I have to ship from this location which is bad choice every time. There is a worker by the name of kye that refuses to give me a receipt for a prepaid label ( I never have this problem at any other locations). After if he decides to give you a receipt be sure to rip it yourself because he again refuses to hand it to you. He than takes my packages and throws them in a bin. Now I don't ship anything fragile but it is completely unprofessional and rude to throw a customers boxes. read more

There is always an aged man who takes a lot of time and make many mistakes, and there is no one to help him, he is the only person helping people and he is too old to serve people. Make many mistakes and takes lot of time read more

Absolutely horrible!! Not recommended at all. Go ANYWHERE else but here. The man behind the counter has no clue what he is doing and more than half of the people in the long line I waited in could not understand him at all. I personally never understood one word, just a heads up to eveyone planning on going here. read more

I wish I could give this place negative stars but sadly I can't. I don't know where to start. Maybe it's the fact that the damn passport office is always closed. Maybe it's the fact that the people working here are incompetent and soulless. Literally I feel like these people have single digit IQ's. Don't waste your time here. read more

This post office deserves 0 stars!!!! New Employees move at a snails pace. Other employees will walk by seeing there is a line to the back of the post office and not offer to assist. They need to reevaluate their staffing levels so there are more employee's to help at busy times?! Today is the 3RD TIME I have stood in line for 20 minutes for a money order, only to get to the counter and see the TINY SIGN posted down below the counter saying sorry we are out of money orders!!! Here's a recommendation, make a bigger sign! Maybe even print it on a bright piece of paper so customers can actually see it! I will NEVER go to this post office again. read more

Probably the worst USPS office I've been to. The staff there is slow and they don't really seem to know what they are doing. They aren't very friendly either. What sucks is that they tell you to leave when they are closing. They don't bother to finish helping everyone. Sometimes they close their door early too! read more