This location is NOT open on Saturdays. Claims to be open 9am-1pm, but at 11am, they are closed.

I have been here many times over the years. It's best if you just need a simple mailing. It is small often only one person working and the lines can be long. I appreciate that this last time they let me use a little tape for free. I often use the drive thru mailbox read more

US Post Office - Front of the building - Post Offices Near Me - Oakland, California

Several packages never get delivered even though they are marked as such. Post office told me someone must have stolen it off the porch, when i mentioned that i have cameras and usps wasnt even on our street when it was "delivered" she changed her speech to I need to go to the post office to find it. Had to argue with someone to look for any of my packages. They brought out the 'post master' who said "its usps policy to mark packages delivered if they are running behind so they dont mess up their quotas". Reported them and sacramento offices were supposed to investigate this. Nothing ever happend except they just straight up just dont deliver them now. Asked our mail carrier about it and she asked me if i knew what i ordered when i said it was toys. She pulled my missing package off her truck. Why maam? Were you going to keep it? read more

I doubt anyone at the post office reads these, but I just wanted to give a shout-out to Logan. I never post reviews but I was so pleasantly surprised by the service I received from Logan. Background: I submitted an online inquiry at usps.com about a package that I needed to be redelivered (and was having issues online). I receive the canned auto responder email and then a second boilerplate "you're package is in transit" email and I thought that was all the information I'd get (and was pretty frustrated). A couple hours after I submitted my inquiry, I got a call from the Eastmont office. It was Logan following up, and I asked him if he could help me with redelivery and he was super helpful and addressed my issue right away. I told him that I was surprised that anyone would return my call and he replied that he tries to respond to everyone. You probably won't see this, Logan, but you are awesome at your job and I thank you so much for following up when others might not have. You are A+ and they are lucky to have you. read more

By far the worst USPS I've ever been to. This location offers very minimal services. Must come with printed out applications as they do not have copies on site. read more

The customer service at this post office is non-existent. You are better off going to another location. Once in a great while, it is fine--depending on who is working. But it is very hit-and-miss and the satisfaction rate is less than 50% so I would recommend not to waste your time and find a different post office. read more

I am sending this review to thank the staff at the Post Office on 82nd and MacArthur for helping me with a package that I was sending to my young nephew who is very sick right now. They were very kind and helpful. This is a very hard job, and I wish that people were more positive about our local postal people. A thumbs up for the people who service our street (Crest Avenue) and hope you all have a good holiday weekend. Ellen B read more

Ghetto fabulous post office. Eastmont post office supposed to be open at 8:30 it's almost 9:30 there's a line of people's and they haven't opened the doors. We can hear people behind the wall talking, gossiping and cussing -- only after customers knocked on the wall a woman says they'll open at 9:40. The reviews of this Post Office are consistent and overall poor. It is shameful and disrespectful that nothing has been done. #usps #wouldntdothisinpiedmont #barbaralee read more

US Post Office - Eastmont Post Office. - Post Offices Near Me - Oakland, California

Package been out for delivery since tues , it now Thursday, went in person to see where my package is but they either won't or can't help me. For anyone thinking of going in person to see about your package, don't go , save yourself the trip , the people inside are lazy won't get nothing done you will only get frustrated. read more

this US Post Office is still open. only 1 car in the lot. didn't need to go in to mail my letters. the Blue Mail Dropbox was right by the driveway entrance. it's cost efficient to have one mailbox outside. read more

You are failing miserably the job you are supposed to do which is to DELIVER THE MAIL! The election is over! Is this just another sign that the US POSTAL SYSTEM is headed into extinction? Looks like it. I barely get any substantial mail delivered to my house. Being a postman used to be a very noble job. Very sad to see he postal carriers who look like they are sad or mad and have no care about the job they do. There are days when the mail does not get delivered. Just sad to watch. read more

The only good thing at this location... is the employee named Maria at the counter. This location used to have a few good mail carriers but there must be a relatively new person taking over our mail address route because our street and apartment complex have been missing quite a few packages lately...and yes, I hold management responsible - Manager: Justin. He really needs to hold these mail carriers accountable for their actions - otherwise, if they don't respect the mail and packages - then they probably shouldn't be mail carriers representing the government - and of course, you will start seeing a LOT of claims...which is unacceptable- because these could have been avoided. I do not want to make another trip to this usps local office (unless I'm being helped by Maria) because the others seem ignorant on providing solutions and knowing what is excellent customer service... I once saw a line with 6 people... and only Maria was there ...but she serviced all of us AND helped me with a complicated situation. Of course I asked for her name because I was impressed by her attitude and customer service. And the ONLY reason that I am giving this place 2 stars is because of her ... unfortunately everything else is below standard. It's a sad day when I would rather wait 30 minutes to speak to an agent on the phone (ask usps) than deal directly with incompetence and ignorance at this location. Very very sad situation for this neighborhood. read more

This 5 star review goes out to our postal worker Xavier...not so much this particular location since I've had few positive experiences there when picking up my mail. However, Xavier is one of our regular postal delivery guys and he is AMAZING! Always positive and super friendly even in these crazy times were living in! He's gone above and beyond and was so nice to bring us mail that was left at the post office from previous missed deliveries (our mailbox was broken into and have not been able to receive mail until it's fixed). It's truly been a pleasure having him as our postal worker and I hope he gets that fat raise he deserves for being so awesome at his job! Thanks so much Xavier for all your hard work and integrity!!! read more

It's nasty x infinity... the physical building as well as the postal clerks. Rude! The place is rundown look like it was built in the 1950s and nothing has been done to it... And the clerks are just rude and impatient. Just because they're government employees doesn't mean that they're indispensable. Totally nasty place and nasty experience. read more

This is the worst postal service I have had experience. The person delivering packages on our route is absolutely irresponsible lazy moron. After I have already gone to the post office several times to make a complaint, nothing has change. The delivery person instead of delivering packages to the front door, just keeps throwing them on the top of my hot garage roof. This includes packages of prescription medicine. Today I went again to the post office to talk to the postmaster. Unfortunately he was out to lunch. I left my phone # and he was supposed to call me back within couple of hours. Three hours later, nothing. I tried to call the post office three times and there is no answer. I never have an issue with ups, Amazon, or FedEx than again the are private enterprises not subsidized by the government with our taxpayers money. read more

This review is for Maria who was working the counter at the post office when I went a few weeks ago. I had a package that tracking said was out for delivery, and later said it had returned to the post office. Confused, I drove over to the post office to see if they had it and why it hadn't been dropped off with the rest of my mail. Maria spent a good 15 minutes hunting it down in the back and realized why it hadn't been delivered-- my address had been transcribed wrong by the sender. The package would have been returned to sender if Maria hadn't taken her time to search through all the waiting mail looking for my name. Appreciate her! read more

Very rude and takes forever to deliver packages they will have your package for days and you can Tracy it and it's not moving just staying at this post office hate this is my neighborhood post office read more

First time someone picked up my call since I don't dare walk into that place! The girl told me it will be redelivered next day, yesterday was that day no package! Give a call this morning and no one can pick up the phone??? I called 3 times and it rang and rang! Til after the 4th time someone picked up! She said hello and hung up?! Call twice after that nope!Ugh I'm not going in to this place so I'll keep calling! Disappointed that this is my local post office!!! I been on the phone still on hold for 10 mins!! read more

US Post Office - 10 mins and counting! - Post Offices Near Me - Oakland, California

It seems as though this post office goes through it's high and lows. During it's highs, mail gets delivered at a reasonable hour and packages are delivered on time and treated well. At it's lows, mail carriers aren't delivering mail until the dead of night and are throwing packages over gates. And the thing is I could live with this inconsistency if they just ANSWERED THE PHONE. They refuse to engage in any type of customer service or deal with any complaints. You can call the number multiple times in a row and each time just have the line cut out for NO REASON. It'll be a miracle if I could get someone to actually pick up the phone and speak. read more

When I lived in the area, I never had any issues with this post office except for one occasion where I had to pick up a package because they failed to deliver it. But ever since I moved, I've been having some issues because my change of address was ignored. I had a package accidentally get addressed to my former residency and they still delivered my package instead of holding it at the post office or forwarding it like they were supposed to, for the change of address request that i had to pay money for. I opened a request to find out what happened, and the supervisor marked the case as resolved and that they worked out a resolution with me, when no one got in contact with me and I hadn't spoke to anyone since opening the case. I tried calling again, and one sentence into saying why I was calling the operator hung up on me. Tried calling again in case the connection dropped, and she answered the phone but immediately hung up. Then when i tried calling again they just let the call ring until it stopped. I had to call the main customer service phone number for USPS again to open a new case since my issue was not resolved. Weeks later the supervisor finally calls me today and was pretty rude. She said they did their job and tried to retrieve my package twice but failed to retrieve it. How is that doing anything? Should have left a note on the gate asking for the resident at that address to leave the package out for them to retrieve since it's a gated property. It just blows my mind how difficult it is to get any help from this particular post office or speak to someone who is actually helpful, or speak to anyone at all in general. Not someone who makes up all these excuses and claims they did their job and then question me about other things. I'd recommend taking your business elsewhere to a different post office if you have the option to. I've lost money now because of the poor job this post office has done. read more

If you want your packages do not send it here, this is the most unorganized place having a tracking number is just a waste of numbers at this post office. I will be contacting postmaster general. Trying to get a package delivered in Oaktown is mystery. read more

Hands down, this is the worst post office in the United States of America. We, along with other neighbors, have had multiple packages missing or delivered late. Sure, the tracking number shows the package as being delivered but just one problem - we never received the package. Sure, you can try calling them to track down a package, but good luck getting anyone there to answer. They will literally pick up the phone and hang up on you, rather than take a message and call back. Although this post office is incompetent, like many around the country, there is a definite THEFT issue happening here and I would advise you to have any valuable packages delivered to a location that isn't serviced by this post office. read more

On more than one occasion, they mark a package as undeliverable as if my property is inaccessible. There is no lock on the gate There is no dogs There is a camera on my porch. And in 92 videos on April 11th, not one frame had a USPS person walking in front of my house. These people are using a code in the system to avoid significant repercussions of them failing to deliver packages and mail. I am seriously considering a private mailbox provider. read more

I have to apologize to the workers in this office. I was wrong. They evidently are doing the Best they can. I received my package a little late but I did get it. Thank you for your service. read more

Why, oh why doesn't this Post Office force the Asian lady at the front window to retire?!?!? She is slow, she is extremely rude, and never prepared to conduct business. I have had several run-ins with her over the past three years over the same issue and it should be a clue when people see her at the window and either groan, or turn around and exit stage left. And to add insult today? I go in to buy a stamp..one single First Class stamp. After a nearly 15 minute wait (and I was second in line), I finally get to the window and she refuses to sell me said First Class stamp. Why? Because she had no change. No change for a $5 and no change for a $1 bill. Seriously? And so why are you open? Or at the very least, you could tell people in line that you have no change available for transactions, giving us the opportunity to not waste our time. The one good thing about this Post Office is a long-time worker named Jaime, who is polite and efficient. The remainder within the Post Office itself? No thank you. read more

The line is short but the wait is long.. I also haven't seen so much bullet proof glass since well.. never - no direct contact with the customer at all. You want to hand the post person a package - put it in the bullet proof lazy susan type turn style. I understand employees wanting to be safe but dang - really?! I never knew the post office was such a dangerous spot. The employee at the window was nice enough but they really need another employee staffing the counter. I mean maybe if they spruced the outside up and put in better lighting and some plants... it might just make the bullet proof glass a little bit less needed. read more

This is the worst post office ever people are lazy there is never any more than one person at the window when there is a line of 10 they never know where any of your packages are they lie and don't follow through then some days you don't even get your mail and you have a email that tells you what mail is coming that day they don't even show up on your street and deliver the mail at all so if I didn't have to go to this Hub post office because of where I live which I don't even live close by it... I live closer to a 106 and I don't know why I have to come to this place as my post office but I have no choice.... read more

This is the WORST post office! They are so lazy! I can't even get a package delivered because they say that they can't get in. But there's a key pad there. All they have to do is dial my apartment and it goes to my cell phone. I have NEVER gone through this before. My mail keeps going to my old address but I have done a change of address 3 times! How many times do I have to do it? Lazy lazy lazy! read more

GREAT CUSTOMER SERVICE.... but you'll be waiting in line forever. I don't know why they can't just have at least 2-3 people helping customers. It seems like everytime I go in there there's only one person working the window and the line is long. The worse part of the long line is when you try to preoccupy your mind by thinking of something else or playing with your phone... there is always that person in front of you who wants to huff and puff and make smart comments about the line as if some magical person is gonna appear just to help them..... ughh I can understand the bulletproof glass protection given the area but please... get more employees to work the windows. read more

I am yelping about this post office located at 8033 MACARTHUR BLVD in OAKLAND, California 94605-9991. This post office is located in east oakland. I fortunately have become a victim of this kind of "horse play" that has taken place behind the closed doors of the post office. We as consumers want to try and trust our post offices with our parcels and packages to make sure that they are delivered to our homes on time in good condition and safely. Unfortunately because of the environment/neighborhood it is not the best place to get your mail in the world. Actually; it is the worst post office that I have experienced while living in this county. Every time I go to this place to get my mail, the workers are always unfriendly, they look unhappy, their rude and anything else that you can think of. Im tired of it. A few times I have seen animal feces near and next to the shrubbery! Just recently they have put up gate. I have not been there since. But, I am positive that this has reduced some of those problems. So, in saying that. If you don't want to get treated like an outsider, don't move to the area because you are more than certain to encounter problems with your postal carrier and experience theft issues! Also, whenever I call. I can never get anyone on the telephone right away. It takes hours! They should hire someone specifically to answer the telephone. Its very unprofessional! Frankly, I have dealt with the matter for over a few years. I am sick and sicker of it? I mean. I cannot say that there has been one time or incident where I have not had to get a bad attitude with these postal workers. Inside they have a few permanent faces, but they recently just started hiring new faces. Its still not enough. Although, I usually get all my mail and packages. Its just the bad attitude and the thought that you lost a package! No. No. Then they had the audacity to raise the cost of the postal stamp a few years ago. Who needs that? I can do better. #IMPROVE read more

Our mail lady is the nicest person, unfortunately we rarely see her and lately our mail delivery has dropped down to 2-3 times a week. What has happened to the U.S. Postal service? Is it just this East Oakland Post Office? read more

HORRIBLE!!!!!!! Don't expect to get mail delivered at 9pm at night, so my gate was locked, and no this was well after the holiday season, so.... Next morning found my mail, each letter individually stuffed into my chain link fence. Before that, mail was thrown into my front yard. Usual mail man is cool and diligent and courteous, but as of late, have not had mail delivered for days on end, when mail does come, new mail carriers leave gates wide open, deliver to the wrong addresses, my package, that has a tracking number has not been delivered and and is stuck on 'awaiting delivery' via their tracking website for days...i checked with Eastmont Post Office to see if it was there and the employee there told me that he spoke to the actual carrier and the carrier does not remember seeing the package...how tf have you not 'seen' my package when it has been scanned as 'awaiting delivery' by the very same carrier who was going to deliver it on two separate occasions on the same day???? i was immediately told to file a claim, no investigation offered...no other helpful advice given, Shady to say the least. STAY AWAY FROM EASTMONT POST OFFICE MAIL GETS 'LOST', DELIVERED TO THE WRONG ADDRESSES FREQUENTLY, PACKAGES GO 'MISSING' EVEN WITH A TRACKING NUMBER..., MAIL THROWN IN YOUR FRONT YARD IF THE MAIL CARRIER CANNOT GAIN ACCESS,MAIL CARRIERS FROM THERE ARE AWWWWWWWFULLLLL!!! REDIRECT YOUR MAIL IF AT ALL POSSIBLE, EASMONT POST OFFICE IS POORLY RUN AND POORLY STAFFED...THEY SHOULD NOT BE IN OPERATION read more

Delivery noticed left on the ground of my front gate which was unlocked. Package could not be found in office after 20 minutes of waiting in line and asked to leave my phone number to call back when package is found， althought i said i don't mind to wait there，received attitube didnt apologized NOTHING ，NOTHING，they think it was my fault to giving them stress....It was the most funny story i have ever heard of the year. It was a second-day delivery package what is paid for， package could'nt be found neither in office nor driver's car. Whoever ran this office really DO NEED hired some reliable，responsible and well organized staff to work. Seriously，For my opinion ，it's like a group of elementary school students who are volunteering a dirty work............. read more

This place is ghetto. I don't come here often, but when I do....something goes on. There's always only one, maybe even two clerks working. My wait in line seems like 15+ minutes. Every time I come, someone always complains about something. I just don't say much, as long as I get what I need, I keep it moving. There's also beggars outside this post office. The inside isn't so well kept. There is private parking lot. read more

Probably a 2 1/2 star fits this place! Go early (before 10:30am) as the drugees / beggars haven't gotten out of bed yet! Also it seems service is better earlier in the day..... Back to San Leandro / Castro Valley I go..... read more

Too bad you can't give negative score or a minus score. That's what this location (USPS Eastmont Branch) deserves. Since I can't and I have to select a star rating in order to post this review, I'll have to opt for 1 star, but my real rating is thumbs down, negative 10. My partner gets an email alert that his package (which is very serious) was delivered at 7:42pm and it wasn't. We were home, sitting in the living room with the front door wide open. This has repeatedly happened over and over again. Both my partner and I have placed complaints and they do nothing, absolutely nothing about it. They still delivers the wrong mail to the wrong addresses constantly. They flat out don't care about doing their jobs correctly. We spoke with one of the postal carriers about this and all he could say is that we don't have a regular mail carrier and that no one likes this delivery route (which is on a hill on the main strip). There needs to people who value their jobs and want to do the best. We expect them to do their jobs right, the first time. read more

There is always a line, the people working here are slow and unfriendly. I don't get why they are having such a hard time. It's not rocket science what you guys do. read more

This is the worst post office ever. The workers inside the branch are rude and very unprofessional and the wait time in line is just terrible. The mail carrier is even worse. They never deliver my packages to my house instead they just leave an attempt of delivery notice due to my house not having a secure location to leave my package which is NOT true because we have our own front porch which isn't visible to the main straight. They are just lazy and don't want to walk up to my house. The laziness and rudeness is just despicable and should not carry on. read more

Sticky Fingers, I had two packages mailed to me here in Chicago from the Eastmont Station on November 13, 2013. I received one about 2 weeks later. As of January 1, 2014, my box is MIA. After numerous of calls and filing a complaint with Consumer Affairs no package. I clearly expressed to them that the box had pictures of my Aunt that had went on to Heaven, and I just needed to receive my package. My next move is to contact the postal inspectors. This is truly an outrage, I can clearly see why the Postal Service is in trouble. So with that being said The Postal Service deserves a BIG FAT ZERO. Sincerly, DISSAPOINTED read more

This post office is awful!!! The mail service is terrible they say delivery attempted - business closed. My address is my home address and not a business address. read more