No stars...friends and family NOT RECEIVING MAIL…read more Keep on trying ...100 years of poor service... Amazon, Fed Ex, and UPS can deliver in a day... Hope I wasn't sending something important!!!

About 5 months ago I bought 3 baseball caps on eBay and paid almost 108 dollars including shipping…read more eBay said that the package had been left in front of my door by the mail, which is not true. I went to the post office and complained, and they told me to ask my neighbors--what do my neighbors have to do with a package I never received? Later, I bought a New England Patriots jersey on eBay, and the same thing happened. eBay said that the package was left in front of my door, which is not true. I went to the post office and they told me the same thing, to ask my neighbors. This is the second time that this post office has lost my packages. I have a camera in front of my door, and that's why I'm telling you that what they say at the post office is not true.

As soon as I say something nice I get a letter sent back I mailed to a friend a month ago…read more...RIDICULOUS!!!

This is probably my favorite post office in Irving. I do fancy a self-service kiosk, but that's…read moreokay...they've got plenty of people working here and the lines move quickly. Not to mention, they're also open on Saturdays, when I frequent most...woot woot! They have a desk in the foyer that I like to use to get my stuff together before heading to the line. I feel comfy here and that's swell. The post office workers know what they're doing (even when I don't) and that is helpful, because they save me money.

The folks at this little post office in Irving have helped me with my Poshmark business. When I…read moremoved here from El Paso, I moved with four bedrooms worth of clothes, shoes, purses, and it all has to go. I'm keeping just the minimum so I put my stuff on Poshmark the sales have been brisk so every day almost I have to pack up my sales put on the shipping label that Poshmark emails me and take it down to the post office because it won't get there by itself in mail itself lol. These folks see me on the regular and they're always friendly. Thank you folks at the post office for your service.

I switched to this for most of my post office needs after such poor service in other areas…read more Sometimes they open late?. But, Horace and the other lady at the counter are awesome at their job. Keep it up!

It's a typical USPS - long wait times, only 1 or 2 staff members at the counter serving customers…read morewhile the others are in the back office, staff are never friendly and lack basic customer service skills. That's pretty much the trademark of any USPS location, which is quite sad. The location is spacious and has self service options which makes transactions better without having to interact with the staff. Plenty of parking available and the location is convenient.

This location is not competent to even pick up a simple package that was scheduled through their…read moresystem. If they can't figure out how to follow directions then what good are they. FIX this crap service and fire and rehire people who can do the dam job correctly.

Gregory provided excellent customer service. He truly exceeded my expectations. Keep up the…read moreprofessionalism and efficiency!

waste of time using usps for anything at this point, especially this location. told the staff…read moremember I would just go to ups and get them to make me a label then tried to hold onto the package keep me from being able to leave.

I have a USPS account, but it wouldn't allow me to place a letter in the address where my friend…read moresays there's one. I went in to pay for the package and ask the question of how to write the label online. While waiting in line, I've noticed all the notes on the pixie glass from this worker's station. I mentioned to Marcus that he's so loved and I think he appreciated the compliment. As I was waiting in line, Marcus worked on two customers at a time. When one was finishing up, he asked the next customer to come up. He works very efficiently and fast! I asked Marcus how to write my friend's address next time. He was able to answer it and I'm glad I asked so I can avoid the lines next time. Thanks, Marcus!

I placed my order 7 days ago on Monday and it said it would be delivered by 2-3 days, and then it…read moresaid it would be delivered by 9:00pm the next week and still didn't come. I have absolutely no idea what the USPS is doing with my package...

Horrible manager at this location. Teejay (doesn't provide last name which is inappropriate) worst…read morecustomer service I have seen which is a shame because the other workers seem amazing. This location no longer delivers to the door apparently and will keep packages for you to then come in and pick up. My door is less than 100 feet from my allotted mail box in my community and randomly after two years packages will now not be delivered? When asked about this change Teejay informed me it was due to Covid precaution. Claiming a Covid precaution in 2023 after not implementing it during the actual pandemic seems extremely fishy. Or a blatant lie. I understand the Christmas rush and the amount of packages but that does not excuse you to make up rules so that your delivery times look better than they are. TAKE MAIL BOXES TO THE DOOOOOOOOOOR TEEJAY is horrible. I'm sorry to the rest of the staff and workers for having to put up with him. Thank you the rest of you for all the work you do.

This postal office has now lost multiple "money" related items being sent to me, and OFFICIALLY as…read moreof today, the mailbox had either been lock-picked, or open by someone else with a key (the only people being the USPS at this location) and ALL mail taken out of the box. Prescriptions, Credit Cards, you name it -- they definitely stepped away with a few more items than I'd have liked. Watch this location, and if you can, send your mail to Las Colinas or one of the other locations.

I'm not sure why this doesn't show up in Yelp yet, so I'm adding it now. This location is only open…read moreMonday through Friday. Absolutely closed on Saturday and Sunday every week. Inside is one dropbox for placing previously addressed and stamped mail. There is also a mailbox outside to drop off mail.

If there would be a minus, i would give 5 minuses…read more.. First, how come there is never anyone actually apearing to be working? It is shut down so you cant buy stamps or mail stuff out. But the warehouse is open, i guess, since I hear music. But noone ever answers the door when you ring the bell, or bang against it. Plus they are open from 9 to 5 with 1 !!!!!!!!!!!!!!!!!!!!! hour lunch break from 1pm to 2pm. I wished I could work those hours! Then the USPS changed stuff, so our office mail does not get mailed PRIOR to 5pm, 5pm is when BUSINESSES usually close you federal people! UGH i just want my stupid package. I so had it with the USPS, I will not send stuff by mail anymore nore do anything with USPS ever again. No wonder it is going belly up.

This is my favorite post office location. It is small, and it closes from 1pm to 2pm for lunch…read more This fact is clearly posted. Teresa is the counter clerk. She is very helpful, friendly, responsive and she even remembers my name and addresses me by it when I enter the door. Best customer serve ever!!