Always friendly at this post office! Aqua is always a sweetheart and there's a couple of other…read moregentlemen there who are nice as well.

I asked for help with a priority mailing, then switched to first-class. The clerk appeared annoyed,…read morerefused to explain clearly, and became hostile when I took a photo of my addressed envelope. I clearly showed my phone that I was not photographing her. She swiped away the letter and raised her voice. It made the experience feel aggressive and uncomfortable. Also, their AC was broken during my visit, and it was extremely hot inside. Just something to be aware of before going.

I used the self service kiosk and was surprised it was quite efficient. It was lunch hour and less…read morefoot traffic, even more surprising.

When we asked the postwoman questions , she always said I don't know, I can't help you. Most…read moreridiculous thing is this: she turned the comment screen to herself and clicked satisfy for herself. She must be satisfied of her performance!

Smiling as I write this, I tend to think of this store as the Chick-Fil-A of mail service…read morelocations. The workers always seem genuinely happy to see everyone they wait upon, including me. They are all great but there is one particular stand out: Teresa. Professional, personable and VERY knowledgeable about their products and services, she also seems truly content with her job and is humorous, to boot. She makes unsolicited suggestions about the less costly ways to ship and, even when the store is packed, she is ALWAYS patient and has a pleasant tone and demeanor. Having a great day can be infectious and I have left there wearing a smile more than once because of the service I have received. Teresa, thank you for being consistently awesome.

I've been visiting a lot of UPS stores lately for returns and such, and I happened to visit the UPS…read morestore here in Duluth. I came on Saturday closing to close time and it was pretty busy. I could tell most of the clientele here were coming for returns, and there were only two employees there. They definitely were trying their best to try to get the customers in and out and they did not seem like the happiest campers, but these folks are just UPS folks. Not expecting much out of them. I tried to make it easy for them by having my Amazon QR code ready and having it all packaged and shipped. It took a little while due to the line, but my encounter was quick and fast -- huge shoutout as I know UPS partners with a lot of clients; they're definitely doing their best.

Inside a Shell station. They don't have stamps available or for sale but the shall station counter…read morewill sell them to you for $1 a stamp. Close this place down

I have been boing to this location for a couple of years now. I have never had anything other than…read morepositive and friendly service from Valerie. This location is so convenient and easier that boing to the big Post office in Duluth. They always have the different size boxes that I need for my small business. I appreciate the courtesy that I have revived ath this location.

Some of the most miserable customer service people you'll ever meet. I don't write reviews, but…read morethis was extremely awful. I go in and three employees are just chatting it up and im waiting for two minutes, no acknowledgment at all, until I walk up and ask if they're still open. This lady acts like shes being bothered? Not sure why all usps have terrible customer service. Is it because they're gov owned? These people should just quit if they're tired of dealing with people.

Sooooooo..... today was the day I got to experience Lilburn…read morepost office.... I jumped on a line Extending out the exit door ( leading to lobby) And it was no different than Atlanta traffic I noticed after standing for quite some time This place was special Others around me loooked around Making gestures of sleep Looking at the time And frustration This was a bit strange The wait was really long And others expressed this verbally As a concern to me They had 4-5 employees Handling the workload Not sure if employees and customers We're discussing math equations But it sure seem so The inside of this place looked a little ragged However the employees are nice and waiting To accommodate.... Still not sure why the wait was so long? I don't recommend this place

Need to ship something to Korea? (By Korea, I mean South Korea, not North Korea). This is the…read morebest place to ship anything to Korea whether it be a letter and/or package. I know this b/c my father and I ship to Korea on a regular basis and the owners really take care of us and are very accommodating. The facility is a spacious and seems pretty plain, but the process is relatively simple. Bring what you want to ship, they can pack it up for you, write down the address as best you can, pay the very affordable shipping and handling fee, and voila, you're done. I give them a solid 2 thumbs up and 5 yelp stars. Great prices, great people, great service. Note: The owner, an elder woman, speaks only Korean, but I believe they have employees that speak English so don't worry if your Korean is all jacked up like mine. You'll be fine.

If you need to ship to Korea, this is the place to go - the process and prices are much better than…read morethe U.S. Post Office. For example when shipping vitamins (cheaper here than Korea) -- it costs about $33 (vs $50 U.S. Post Office). Also the nice lady who works there does all the paperwork for you. Some things to remember though - make sure you have the recipient's complete address, phone number and "joo-min-bun-ho" (ID number). in addition for items like vitamins, you need to provide the exact weight (copy the wt from the bottle). The shipment should take about 5 days to get there. Thanks to my friends for telling me about this place! FYI they are located in the same strip mall as "What the Pho" restaurant. Open Mon-Fri 10-7pm, and Sat 10-5pm.

Try and answer the phone with a live customer service representative. Not everyone wants to talk to…read morea computer

The people here need to be reevaluated and fired. They are extremely rude and incompetent and…read morewhenever they do decide to answer the phone, there is nothing but just silence. They either wait til you hang up, or they'll just hang up on you after 3-4 minutes of you saying "hello?".

Mail carrier is AWFUL! Numerous complaints and videos have been shared with management over the…read morepast 6-7 years and nothing changes. And not just from me, dozens of neighbors complain. She speeds, drops fragile packages behind parked vehicles, rides over yards, hits trash cans and repeatedly refuses to pick up or deliver packages.

Don't drop off your package in the designated package drop off bin. They will take days to actually…read morescan it. It has happened to me twice already and I paid for priority shipping. Stand in the line and get a receipt from them.

The lady cares more about her lunch break than the line of people waiting. She kept emphasizing…read morethat she NEEDS to go to lunch soon, and began closing the metal gate in front of people.

From the outside, this location looks like a real hole in the wall. But, the inside is well…read moreorganized and you can find things pretty easily. There are plenty of post office boxes if you need to rent one. They have supplies and greeting cards. No postcards, unfortunately. The lady who helped me today was very friendly. I bought a sheet of five cent stamps. I barely had to wait at all, as they had plenty of people working. The place could use a good scrub. Most post offices I've been to have been spotless. This one felt a bit unkempt. Otherwise, not a bad location at all!

Mazar was awesome! he explained the whole process and didn't make me feel…read morestupid. best customer service I've had in while.

No stars if possible . The staff for one is completely rude …read more Jordan or Ginger whatever her name is because she lied about her name as well, who allegedly is the manager could not help what so ever so clearly you guys have the wrong manager on shift. She hung up my call twice when its her JOB to help . Unprofessional in every way possible . Spoke with customer service on a package update and stated it was at this location & the "manager" stated she cant pull a package out her ass so she didn't know where it was at. So if this is her way of fixing problems she needs a different job thats suits more her level of handling .