The USPS has now moved ALL postal carriers and supervisors OUT of Norcross--to the DULUTH location…read moreon Boggs Road. No "71" supervisors anymore--no way to personally CONTACT anyone with the USPS when there's a problem. NO PERSONAL HELP WHATEVER WITH A PROBLEM--the workers have you "fill out a form" that gets "passed on" to the "proper authority" (at Boggs Rd.? Or the 86 file?) What a way to make BAD postal "service" even WORSE.

The people here need to be reevaluated and fired. They are extremely rude and incompetent and…read morewhenever they do decide to answer the phone, there is nothing but just silence. They either wait til you hang up, or they'll just hang up on you after 3-4 minutes of you saying "hello?".

If I could rate negative stars I would. They don't offer printing, tape, or literally anything any…read moreother shopping center does. Plus the staff is uninformative.

You must wear your face masks, and social distance…read more I had to ship off a package and mail something off and it was really slow in here. I understand that you have to be cautious, but this was really unbearable. It was other consumers here for other reasons, but almost 45 minutes in a post office is really ridiculous. Hopefully they can hire more help with assisting others. Besides that, the post office was clean and the employees were really nice.

There is only one way to improve " fire all staffs there, especially asian staffs vietnamese" I'm…read moresorry for being so straightforward and I don't mean to be rude or discriminatory. But I went here to send out my packages for two times, and they were both lost, two times. There's no way it got lost, and it's asian food that I sent. I don't think other cultures know how to eat vietnamese food. 3 weeks and my family still hasn't received my packages yet. First time I wrote a review and I had to, because you guys embarrassed Vietnamese people

The male clerk was all business and no play, but in his defense, he was dealing with some very,…read moreVERY stupid people. I was helped by the female clerk. I'm a stamp collector and always on the hunt for old, forgotten stamp sheets from the early 2000s to 2019. You'd be surprised how many post offices have no idea what they have in stock. Anyway, I asked my clerk if I could see their supply of stamps. She was fine with that and brought me a binder. Unfortunately, the only old sheet they had was 2017's Have A Ball! which I already have. I believe they had three sheets so if you don't have one, go grab it! I asked for a sheet of ten Statue Of Freedom one dollar stamps but they were out. I ended up purchasing a sheet of Voices Of The Harlem Renaissance (2020). The clerk wanted me to teach her all about it! I tried as best I could but I'm not sure she was listening. At any rate, she wasn't rude to me. She handled the sheet a bit too roughly but other than that, no complaints.

Sooooooo..... today was the day I got to experience Lilburn…read morepost office.... I jumped on a line Extending out the exit door ( leading to lobby) And it was no different than Atlanta traffic I noticed after standing for quite some time This place was special Others around me loooked around Making gestures of sleep Looking at the time And frustration This was a bit strange The wait was really long And others expressed this verbally As a concern to me They had 4-5 employees Handling the workload Not sure if employees and customers We're discussing math equations But it sure seem so The inside of this place looked a little ragged However the employees are nice and waiting To accommodate.... Still not sure why the wait was so long? I don't recommend this place

Spoke to a male on the phone today regarding package redelivery. From the start, he was extremely…read morerude. When I had to pause the call momentarily, I heard him talking poorly about me. He quickly spit out a confirmation number to me and when I asked him to repeat it (bc he didn't even give me time to get a pen or open an app to jot it down), he said I said it once, I'm not saying again followed by threats with investigation and the FBI. (Yes, this did cause me to lose my cool.) I will be filing an official complaint. This is unacceptable behavior.

I had no idea this post office was here but I needed to come to pick up a package. Not sure who…read morethis falls on but the package delivery was attempted once when I wasnt home. It required a signature so I rescheduled delivery. However, several days passed and redelivery had never been attempted. I came up to the post office after calling to see where the package was sitting. Upon arriving the staff was friendly and prompt so they redeemed themselves even though I was aggravated about the delivery situation.

If I could give this location NEGATIVE stars, I'd take some away. This is by far the WORST post…read moreoffice that I've experienced in my entire life. I DREAD missing a shipment or having to drop something off, because having to go to this office is truly a PAIN AND HEADACHE. This office has lost several of my packages, forcing me to wait additional days to receive or pick up my package. Customer Service: The customer service is TRASH. They constantly act like they don't want to be there and always have piss poor attitudes. There is one lady in particular, who is always stationed on the far left who has the WORST attitude. If you can avoid her (short, heavyset), do so at ALL costs. She'll ruin your day. Go to the guy if possible. The lines here are ALWAYS long. It really doesn't matter what day or time of the day you go. There's no sweet spot. These people move so slow that the line ends up out of the door into the main lobby. On most days, even holidays, they have a max of two people in the front to assist people, while 3 or 4 other stations sit empty. You would think there would be ALL hands on deck, especially for the holidays or times where there are extremely long waits. This isn't an amusement park. I shouldn't have to be in line for 45 minutes to a hour to pick up or ship something. It's really ridiculous. They have no sense of urgency nor care. Useless to say the least. I really wish I could switch to a different post office. Whenever I move from this area, I'll rejoice, knowing I won't have to deal with this particular post office AGAIN.

All the reviews are true. They purposely don't turn on the front lobby lights so it appears as if…read morethey are closed and this sign hangs on the door, every single day.

This business, on more than one occasion, has had a "we will return" sign set for a time and then…read moreupon returning - well after that time- the office is still found closed. I know it can be a one person station but there is no consistency to the lunch break time. They need an extra employee or an overlap of shifts. The customers that go there like myself probably end up using a different service.

Friday, July 24. One attendant who is literally multi tasking with Passport Service and Postal…read moreService! The Kiosk is down too. This is insane business, but what can we expect from a government ran entity. Ms. Mo - SHE NEEDS SOME HELP!!!!

The one person at the window needs help! WTHeck! Waiting for that one lonely clerk to process…read more passports. I always prepare for the wait....but 30 minutes later.... (BTW-it's not the agent's fault. She's lovely.)

Tried to go back to see if they got any better. Nope. Same rude staff. Never again will I use this…read moreexcuse of a post office with the rudest staff in the country.

Social distancing, and masks are required…read more I had to mail of some items, and since I was in the area, I stopped. This is a fast paced post office and the employees are really friendly. They have really nice posted stamps and boxes that you can use to mail items off. I will definitely be back soon.

please do not go here, they are very adamant with serving customers at a time where the closing…read morehours hasn't even been reached yet. I was in there for about 30 minutes straight behind just two customers and then the service attendant told us that only the Customer ahead of me and this other person was the only one that would be the final to get served, everyone else me this lady in front of me and about 12 other people we're just told to leave despite it being not even 1:50 PM. The service of this place sucks please do not go here.

Always friendly at this post office! Aqua is always a sweetheart and there's a couple of other…read moregentlemen there who are nice as well.