The people here need to be reevaluated and fired. They are extremely rude and incompetent and…read morewhenever they do decide to answer the phone, there is nothing but just silence. They either wait til you hang up, or they'll just hang up on you after 3-4 minutes of you saying "hello?".

Try and answer the phone with a live customer service representative. Not everyone wants to talk to…read morea computer

If I could rate negative stars I would. They don't offer printing, tape, or literally anything any…read moreother shopping center does. Plus the staff is uninformative.

You must wear your face masks, and social distance…read more I had to ship off a package and mail something off and it was really slow in here. I understand that you have to be cautious, but this was really unbearable. It was other consumers here for other reasons, but almost 45 minutes in a post office is really ridiculous. Hopefully they can hire more help with assisting others. Besides that, the post office was clean and the employees were really nice.

There is only one way to improve " fire all staffs there, especially asian staffs vietnamese" I'm…read moresorry for being so straightforward and I don't mean to be rude or discriminatory. But I went here to send out my packages for two times, and they were both lost, two times. There's no way it got lost, and it's asian food that I sent. I don't think other cultures know how to eat vietnamese food. 3 weeks and my family still hasn't received my packages yet. First time I wrote a review and I had to, because you guys embarrassed Vietnamese people

The male clerk was all business and no play, but in his defense, he was dealing with some very,…read moreVERY stupid people. I was helped by the female clerk. I'm a stamp collector and always on the hunt for old, forgotten stamp sheets from the early 2000s to 2019. You'd be surprised how many post offices have no idea what they have in stock. Anyway, I asked my clerk if I could see their supply of stamps. She was fine with that and brought me a binder. Unfortunately, the only old sheet they had was 2017's Have A Ball! which I already have. I believe they had three sheets so if you don't have one, go grab it! I asked for a sheet of ten Statue Of Freedom one dollar stamps but they were out. I ended up purchasing a sheet of Voices Of The Harlem Renaissance (2020). The clerk wanted me to teach her all about it! I tried as best I could but I'm not sure she was listening. At any rate, she wasn't rude to me. She handled the sheet a bit too roughly but other than that, no complaints.

Some of the most miserable customer service people you'll ever meet. I don't write reviews, but…read morethis was extremely awful. I go in and three employees are just chatting it up and im waiting for two minutes, no acknowledgment at all, until I walk up and ask if they're still open. This lady acts like shes being bothered? Not sure why all usps have terrible customer service. Is it because they're gov owned? These people should just quit if they're tired of dealing with people.

Sooooooo..... today was the day I got to experience Lilburn…read morepost office.... I jumped on a line Extending out the exit door ( leading to lobby) And it was no different than Atlanta traffic I noticed after standing for quite some time This place was special Others around me loooked around Making gestures of sleep Looking at the time And frustration This was a bit strange The wait was really long And others expressed this verbally As a concern to me They had 4-5 employees Handling the workload Not sure if employees and customers We're discussing math equations But it sure seem so The inside of this place looked a little ragged However the employees are nice and waiting To accommodate.... Still not sure why the wait was so long? I don't recommend this place

I had no idea this post office was here but I needed to come to pick up a package. Not sure who…read morethis falls on but the package delivery was attempted once when I wasnt home. It required a signature so I rescheduled delivery. However, several days passed and redelivery had never been attempted. I came up to the post office after calling to see where the package was sitting. Upon arriving the staff was friendly and prompt so they redeemed themselves even though I was aggravated about the delivery situation.

I was told I can't give the teller an address to mail a package! Are you kidding me!? I have to…read moreprint a label, so the lady with a nasty attitude can enter the address, then put a scannable bar code on the package! If I could give this post office negative stars I would.

This business, on more than one occasion, has had a "we will return" sign set for a time and then…read moreupon returning - well after that time- the office is still found closed. I know it can be a one person station but there is no consistency to the lunch break time. They need an extra employee or an overlap of shifts. The customers that go there like myself probably end up using a different service.

All the reviews are true. They purposely don't turn on the front lobby lights so it appears as if…read morethey are closed and this sign hangs on the door, every single day.

The one person at the window needs help! WTHeck! Waiting for that one lonely clerk to process…read more passports. I always prepare for the wait....but 30 minutes later.... (BTW-it's not the agent's fault. She's lovely.)

Zero stars. How rude are the employees and what an attitude they have. Do they not realize that the…read morepeople they are serving are customers and tax payers. If not for them and their tax dollars - they would not have a job. I don't blame them. I blame the federal government for not hiring management that shows leadership and teaches customer service. Maybe Trump will privatize the USPS and then some people will get fired.

Social distancing, and masks are required…read more I had to mail of some items, and since I was in the area, I stopped. This is a fast paced post office and the employees are really friendly. They have really nice posted stamps and boxes that you can use to mail items off. I will definitely be back soon.

Tried to go back to see if they got any better. Nope. Same rude staff. Never again will I use this…read moreexcuse of a post office with the rudest staff in the country.

Always friendly at this post office! Aqua is always a sweetheart and there's a couple of other…read moregentlemen there who are nice as well.

I asked for help with a priority mailing, then switched to first-class. The clerk appeared annoyed,…read morerefused to explain clearly, and became hostile when I took a photo of my addressed envelope. I clearly showed my phone that I was not photographing her. She swiped away the letter and raised her voice. It made the experience feel aggressive and uncomfortable. Also, their AC was broken during my visit, and it was extremely hot inside. Just something to be aware of before going.